- Mobile-friendly
- Live chat available around the clock
- Live casino
- SSL encryption technology
- Approved by eCOGRA
- Support provided 24/7
- Live chat available around the clock
- A variety of withdrawal methods
- Restricted for US and UK players
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Jackpot City Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Jackpot City is an online casino with a flashy and attractive design reminiscent of bright night lights and the glitz of Las Vegas. Apart from a large variety of diverse classic slots, video slots and online table games, this Microgaming casino is also a fully operational mobile casino. For players who enjoy the experience of a real-world casino there are options to play popular table games in the live casino lounge. Jackpot City is licensed by the Malta Gaming Authority.
Restricted Countries
Players from a number of different countries are not permitted to open an account at Jackpot City Casino. Those countries include, but not necessarily limited to, Australia, Belgium, Netherlands, Denmark, France, Italy, Singapore, South Africa, Spain, the UK, and the US. For the full list of restricted countries, scroll down to the 'More casino details' tab.
Mobile Gaming
As a mobile casino, Jackpot City offers players the chance to play some of the most popular games while on the move. Their mobile selection includes progressive slots, blackjack and roulette, as well some all-time fan-favourites among video slots, such as the Immortal Romance Slot, Game of Thrones Slot, Avalon Slot, Thunderstruck slot and more. The mobile casino is optimized for both Android and iOS devices.
Security and Fairness
Jackpot City Casino guarantees privacy, confidentiality and security with their SSL encryption technology.
In addition, the casino have the eCOGRA Seal of Approval, which ensures fair game play, responsible casino conduct and swift payouts.
- E-Wallets 24-48 hours
- Bank Transfers 3-7 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Jackpot City Casino has an ample selection of varied casino games in their offer. Players who seek thrilling video slots can explore their range of Microgaming slots which include popular titles like Break da Bank Again Slot, Terminator 2 Slot, 5 Reel Drive Slot and more. In addition, there is a considerable range of progressive slots to choose from, such as the Major Millions Slot, King Cashalot Slot, Mega Moolah Slot, Tunzamunni Slot and others.
The Jackpot City Casino table game collection features multiple variants of blackjack like Atlantic City blackjack, Double Exposure blackjack, European blackjack, Multi Hand blackjack, Bonus blackjack and Classic blackjack, among numerous others. Roulette lovers will be able to pick between French roulette, European roulette, American roulette, as well as Premier roulette and progressive Roulette Royale.
Video poker aficionados can play various versions of video poker, such as Aces and Eights, All Aces, All American and Deuces Wild Bonus.
Players looking for even more variety can also try their hand at various bingo games, keno, scratch cards and other specialty games.
Live Games
As previously stated, Jackpot City is a live casino which offers the option of playing table games with a live dealer via high-definition real-time video feeds. Their selection of live games include the standard three—blackjack, roulette, and baccarat.
Support
Players who need gaming and casino-related questions answered can contact the Jackpot City Casino support team 24 hours a day, 7 days a week via email or phone. Depending on the residence of the player, the call will either be toll free, or not. Most importantly, players can contact support via live chat, which is also available 24/7.
Complaints
Read the complaints other players have left for Jackpot City Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Do not play here they take your money, but when you have to withdraw there is gonna be a problem. They conveniently forget your banking information.
I like their Bonus System, like their Live Chat, their fair comp point System. Most of live chat agent are quick and knowledgeable.
They are E-Cobra verified, and their layout is quick and easy to understand. Their Bonus wagering is more than reasonable.
You need to like Microgaming, since that s all they have.
I spent maybe 100K in last 18 months there, and I feel their RTP is quite Good, compare to my 6 favorite casino. In fact they are the one where i got the more real withdraw.
I am oblige to give them 6 Stars only for the following reason
Their withdraw Limit
Their very Old mind, and dis-likable 48pending hours to approve the pay out.
THIS 48 HOURS PENDING POLICY COST YOU MY LOYALTY.
On Top of that, there is no Autoflush, so when you win big, your winning will stay available to play, and for an average gambler, this is a torture. Their will answer that we have to control ourselves, with I totally do normally, but when I see money sleeping in my account, I will most like play this money, and they absolutely know this, and that's why I lower my Bet in this Casino.
My 2018 resolution is to play in Casino that have same day or same few hours payment, in between them i am choosing the one with auto flush.
That's a shame, because Jackpots city could be the number one casino but keeping this policies make me run away, even if I like very much to play there.
I had an extremely positive experience at Jackpot City.
On Jan 6th I withdrew $30,100.
I uploaded my government ID and a utility bill for proof of address.
$18,000 was deposited into my bank account on Jan 9th, and $12,100 on the 10th.
I had only played at this casino for a couple of months, and having a fairly large first time withdraw always causes worry.
You never know what kind of run around you are going to encounter, or if you'll even get your money.
There was nothing to dislike.
My bonus offers aren't as good as they used to be though.
They went from 120% almost on a daily basis, to 40%, and now 15%.
Maybe I'm too lucky for them? lol
Like their layout
Quick server
Micrologic game
No lag
Generous bonus policies but
The bonus link they send you by email is not working. Be carefull
When you make a deposit if you don t click on the annoying tab that is present on one of the 5 slide where you can claim the bonus, even if you have click the link in the email, then the bonus won t be activated.
Pending time is 48 and it s really old way, so they hope you spend your win during the pending time.
There is no autoflush.
Even if they know that I add ever use bonus, the never accept to make the correction for me. After my deposit I play and and it was very late on the night. I play to relax. I discover the bonus was not there since I ran out funds really quick. But I am a quick and big player. That my way to play.
I thought they a a lag and fall in sleep
This morning they never accept to activate the bonus that I always accept for years. Bit it is the first time I did accept the bonus by email. They lost a loyal customer. That s a question of respect.
There offer me 20 $
Base on my long experience, the fact they use unfair but Cleary advertise practice about pending your withdraw 48 hours with no manual flush, the fact their max withdraw limit per week is 4000$my quote will be 3 stars.
Great casino! Good games, good helping by the online assistance.
No more news games on the casino... I would like more games on the mobile platform... Mobile platform comparing to pc is bad.
Good games, nice looking website. Customer service sucks.
Bad service, withdrawals are long and they scooped portions of my winnings for some unknown debt on another site. They wont provide me details and said they could not help. Very shady and I would not go back.
I like the daily deals 100% deposit match. Loyalty points when redeemed have no playthrough restrictions, free spins given to depositing players daily. Great live chat and support!
Only dislike is the limited selection of games. And the loyalty tier benefits expiry of tier points after 3 months!
Good choice of games. Very nice customer support ... UK based so they do not have to respect Canada do not bother rules (unsubscribe). All Thumbs Down Here,
They will haunt you forever. For years now still getting texts messages, emails, phone calls filling up my mailbox. Called and did unsubscribe 5 times in two years! and they are very nice people on phone... however the unwanted communication will not end!!
Do not use this casino they do not respect UNSUBSCRIBE.
There is an enormous selection of games, which is a huge plus. They also accept a lot of different deposit methods, which is important for Canadian players.
Finally, they offer a 100% match bonus on your first 4 deposits. However, this is only good for the first one. Read "dislikes" for why:
I lost my first $400 (+$400 bonus) pretty quickly as I found some of the games' payout rates were extremely low. That's ok, this can happen anywhere to anyone. What I found most annoying about this casino is that when I deposited my second $400, I received the $400 bonus but now I had to play through ok BOTH deposits!!! This seems ludicrous. Once I've lost my initial $400 + $400 bonus, my new deposit should only require play through for THAT deposit!
Jackpot City Casino News
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Rare are things in life and gambling that never disappoint, and one of those rarities is Microgaming’s Mega Moolah progressive jackpot slot! Once again, this iconic slot has turned a person’s life around, cashing out a whopping €10,735,716.84 prize at Jackpot City Casino!Who Wants To Be a Millionaire Apparently, everyone who spins the reels of Mega Moolah slot! Naturally, not everyone gets to count their millions but those who do don’t ever forget the magic of Mega Moolah slot. And, how could they! This iconic slot has turned a person’s life around, cashing out a whopping €10,735,716.84 prize at Jackpot City casino!On Sunday 5 April 2020, a player spinning the reels of Microgaming's star slot – Mega Moolah lucked out and became the latest millionaire to have won on this progressive jackpot network, which remains the largest in the industry. Although the player’s name isn’t revealed at this point, we know the lucky punter played at Jackpot City Casino, and that they will be paid out in a lump sum, following standard verification checks.Microgaming, the Leading Progressive Jackpot NetworkTo this date, Microgaming’s progressive jackpot network has paid out over €1.1 billion! Only this year, the provider paid out more than €26 million, with over 150 players going home with €10,000 or more. To this date, Microgaming’s progressive jackpot network has paid out over €1.1 billion!With the idea of strengthening its progressive jackpot network even more, Microgaming continues to release superstar progressive slots. Some of the names we’ve recently seen come out of Microgaming’s kitchen are Wheel of Wishes slot (Alchemy Gaming), and Atlantean Treasures Mega Moolah slot (Neon Valley Studios). The provider has announced the year 2020 to bring another progressive surprise - Absolootly Mad Mega Moolah slot, scheduled for release on 5 May 2020.Congrats to the Winner!Not every day does a person get €10.7, but when they do – everyone celebrates their happiness! Commenting on this incredible win, Andrew Clucas, the Chief Operating Officer at Microgaming, said:“We are thrilled for the victorious player who struck this staggering €10.7 million win – congratulations! Mega Moolah continues to be a favourite among players worldwide, and so we are excited to be adding more new progressive games to the jackpot and network throughout the year.”The AskGamblers team extends our congratulations to the lucky (and happy!) player as well, and wishes luck to all of you who’ll start spinning the reels of Mega Moolah slot the second you close this article!
Microgaming’s hugely popular Mega Moolah Slot has done it again. The online slot is what dreams are made of and it never fails to live up to its reputation. This time, the game handed out a life-changing CA $5.9 million jackpot to a Canadian-based Jackpot City Casino player. A Lucky Punter Wins the JackpotOver the years, the Mega Moolah Slot has gained its reputation by making dream after dream come true. The game never fails to let their suppliers down and it certainly does not let its fans down either.The latest jackpot reached a staggering CA $5.9 million, before it was won by a lucky punter from Canada. This massive haul was claimed after just a 94-minute gaming session and what is even more impressive is that it was won from a mere CA $5 bet. In fact, the player placed just 25 of these bets before they reached the all important jackpot bonus round. Microgaming’s Mega Moolah Slot finds its next winner landing them a life changing CA$5.9 million.Such a huge jackpot can only be described as life-changing and is a sum most of us can only dream of. It also happens to mark the 7th jackpot payout of this year and we’re only in October! With almost three months left of the year left, there’s no telling how many more winners the game could produce. Paying Winners All Over the GlobeIn fact, throughout 2019 alone, the game has paid out over CA $53 million to players all over the world. There is no doubt the game remains one of the most popular jackpot titles in the entire industry. The game and their entire portfolio can be enjoyed on most mobile devices as well which include tablets, laptops, PC’s and more. We’ve already seen many jackpots won from mobile devices, so it doesn’t matter what device you choose to play it on, the jackpot can be won wherever you are. Don’t Forget to Try ItNow, if you haven’t already tried it before, we do have to ask - where the hell have you been? This game has been making dreams come true right from day dot, so you need to get in on the action. It’s exotic African safari theme will lure you in, but with a minimum bet of just 0.25c it can suit you regardless of your budget amount. And don’t be fooled into thinking you can’t win the jackpot from a minimum bet, because so many people have already. As long as you are playing at a bet that is affordable to you, you still stand a chance at winning any of the jackpots available. You can find the game at any Microgaming Casino so find your favorite and give it a shot.
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Screenshot
Easy games, nice UI, sometimes the games are better.
Some of the games are rigged. They wont stop calling you, I had to call them 100 times before they could stop calling me. DONT SIGNUP with your true phone number.