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Jackpot City Casino

5.58
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Average Complaint Response Time: 4 days
Players from your country not accepted
Average Complaint Response Time: 4 days

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Jackpot City Casino Review

  • Mobile-friendly
  • Live chat available around the clock
  • Live casino
  • SSL encryption technology
  • Approved by eCOGRA
  • Support provided 24/7
  • Live chat available around the clock
  • A variety of withdrawal methods
  • Restricted for US and UK players
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General info & Latest Promos
Website http://www.jackpotcitycasino.com
Established 1998
Owner Bayton Limited Casinos
Casino Promotion Jackpot City Casino: 100% up to $400, on First Four Deposits + 50 Bonus Spins on Wild Scarabs Slot

Jackpot City is an online casino with a flashy and attractive design reminiscent of bright night lights and the glitz of Las Vegas. Apart from a large variety of diverse classic slots, video slots and online table games, this Microgaming casino is also a fully operational mobile casino. For players who enjoy the experience of a real-world casino there are options to play popular table games in the live casino lounge. Jackpot City is licensed by the Malta Gaming Authority and the Swedish Gambling Authority.

Restricted Countries

Players from a number of different countries are not permitted to open an account at Jackpot City Casino. Those countries include, but not necessarily limited to, Australia, Belgium, Netherlands, Denmark, France, Italy, Singapore, South Africa, Spain, the UK, and the US. For the full list of restricted countries, scroll down to the 'More casino details' tab.

Virtual Games

Jackpot City Casino has an ample selection of varied casino games in their offer. Players who seek thrilling video slots can explore their range of Microgaming slots which include popular titles like Break da Bank Again Slot, Terminator 2 Slot5 Reel Drive Slot and more. In addition, there is a considerable range of progressive slots to choose from, such as the Major Millions Slot, King Cashalot Slot, Mega Moolah SlotTunzamunni Slot and others.

The Jackpot City Casino table game collection features multiple variants of blackjack like Atlantic City blackjack, Double Exposure blackjack, European blackjack, Multi Hand blackjack, Bonus blackjack and Classic blackjack, among numerous others. Roulette lovers will be able to pick between French roulette, European roulette, American roulette, as well as Premier roulette and progressive Roulette Royale.

Video poker aficionados can play various versions of video poker, such as Aces and Eights, All Aces, All American and Deuces Wild Bonus.

Players looking for even more variety can also try their hand at various bingo games, keno, scratch cards and other specialty games.

Live Games

As previously stated, Jackpot City is a live casino which offers the option of playing table games with a live dealer via high-definition real-time video feeds. Their selection of live games include the standard three—blackjack, roulette, and baccarat.

Mobile Gaming

As a mobile casino, Jackpot City offers players the chance to play some of the most popular games while on the move. Their mobile selection includes progressive slots, blackjack and roulette, as well some all-time fan-favourites among video slots, such as the Immortal Romance Slot, Game of Thrones Slot, Avalon Slot, Thunderstruck slot and more. The mobile casino is optimized for both Android and iOS devices.

Support

Players who need gaming and casino-related questions answered can contact the Jackpot City Casino support team 24 hours a day, 7 days a week via email or phone. Depending on the residence of the player, the call will either be toll free, or not. Most importantly, players can contact support via live chat, which is also available 24/7.

Security and Fairness

Jackpot City Casino guarantees privacy, confidentiality and security with their SSL encryption technology.

In addition, the casino have the eCOGRA Seal of Approval, which ensures fair game play, responsible casino conduct and swift payouts.

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Casino details
More Casino Details More details
  • Website

    http://www.jackpotcitycasino.com
  • Software

    Microgaming, Just For The Win, Evolution Gaming, Rabcat, Crazy Tooth Studio, Foxium, Snowborn Games
  • Deposit Methods

    ClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, instaDebit, Visa, Entropay, Lobanet, eChecks, Skrill, Direct Bank Transfer, Citadel Instant Banking, Instant Bank Transfer, Interac, Trustly, iDebit, Euteller, Siirto, Rapid Transfer, MuchBetter
  • Withdrawal Methods

    ClickandBuy, MasterCard, Neteller, PayPal, instaDebit, Visa, EcoPayz, eChecks, Skrill, iBanq, Easy EFT, Interac, Trustly, iDebit, MuchBetter, Rapid Transfer, Euteller
  • Withdrawal Times

    EWallets: 24-48 hours

    Card Payments: 2-6 days

    Bank Transfers: 3-7 days

    Cheques: Not offered

    Pending Time: 24-72 hours

  • Withdrawal Limit

    EUR 4,000 per week
  • Affiliate Program

    Buffalo Partners
  • Restricted Countries

    • Afghanistan
    • Andorra
    • Antigua and Barbuda
    • Argentina
    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Austria
    • Belarus
    • Belgium
    • Botswana
    • British Indian Ocean Territory
    • British Virgin Islands
    • Bulgaria
    • Cameroon
    • China
    • Christmas Island
    • Colombia
    • Congo
    • Cuba
    • Czech Republic
    • Democratic Republic of Congo
    • Denmark
    • Estonia
    • France
    • French Guiana
    • French Polynesia
    • French Southern Territories
    • Germany [16]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Schleswig-Holstein
      • Thüringen
    • Ghana
    • Greece
    • Greenland
    • Guadeloupe
    • Guernsey
    • Heard Island and McDonald Islands
    • Hong Kong
    • Hungary
    • Iran
    • Israel
    • Italy
    • Jersey
    • Kenya
    • Latvia
    • Lithuania
    • Macau
    • Macedonia
    • Martinique
    • Mayotte
    • Micronesia
    • Mozambique
    • Myanmar [Burma]
    • New Caledonia
    • Nicaragua
    • Nigeria
    • Norfolk Island
    • North Korea
    • Philippines
    • Poland
    • Portugal
    • Puerto Rico
    • Romania
    • Rwanda
    • Réunion
    • Saint Helena
    • Saint Martin
    • Saint Pierre and Miquelon
    • Saint-Barthélemy
    • Serbia
    • Singapore
    • Slovakia
    • Slovenia
    • Somalia
    • South Africa
    • Spain
    • Swaziland
    • Switzerland
    • Syria
    • Taiwan
    • Tanzania
    • Turkey
    • U.S. Minor Outlying Islands
    • Uganda
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Vatican City
    • Venezuela
    • Wallis and Futuna
    • Yemen
    • Zambia
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Publicly audited
  • Currencies

    Argentine pesos, Australian dollars, Brazilian reals, Canadian dollars, Euros, British pounds sterling, Indian rupees, Japanese yen, Mexican pesos, Norwegian kroner, New Zealand dollars, Polish zlotys, Russian rubles, US dollars, Swedish kronor, South Korean won, Malaysian ringgits, Chilean pesos
  • Languages

    English, German, Japanese, Norwegian, Portuguese, Spanish, French, Greek, Russian, Swedish, Latvian, Serbian, Czech, Croatian, Turkish, Lithuanian, Armenian, Finnish, Estonian, Icelandic, Korean, Indonesian, Ukrainian
  • Licences

    Malta Gaming Authority, Swedish Gambling Authority, Kahnawake Gaming Commission
  • Company

    Bayton Limited Casinos
  • Established

    1998
  • Live Chat

    Yes
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Jackpot City Casino Reviews by Players

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Neishbooty 1 review
New Zealand
Reviewed on August 25, 2021

LIKED

Gaming providers are all favourites, awesome layout, fast and easy to navigate too, alot deposit options, chat response is fast response just min info.

DISLIKED

Not enough communication through email or phone, the account was blocked and no explanation via email or anything. Chat not enough information, managers never got back to me to follow up.
stallion24 2 reviews
Canada
Reviewed on August 6, 2021

LIKED

Games are fun and have nice image quality, the deposit method is easy and fast, the payout is very fast when you decide to make a withdrawal and the bonuses offer are great!!

DISLIKED

The amount of the new games per weeks or per months are low to compare of other casinos, should have at least 3 new games per week. Well, that's my advice to compete with other casinos.
Hades3 13 reviews
New Zealand
Message
Reviewed on April 23, 2020

LIKED

Mmmm I’m scratching my head, easy deposits. I’ve never encountered any issues depositing. Jackpotcity has cured me of online gaming. I’ve been playing online for a long time and jackpot city is giving me the worst experience I’ve ever received at an online casino.

DISLIKED

Withdrawal process is to be desired. Can’t withdraw with visa, or personal bank acct. It is a withdrawal method but sorry not at present. I will receive my winnings if I use a web wallet. The delaying is ridiculous. No communication, I’ve had a withdrawal reversed five times now without any communication from jackpotcity. Been a member over 3 years. I tried web wallet still waiting. No explanations, no communication. Live chat are nice, but unable to support. No problems depositing, impossible to withdraw.

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Jackpot City Casino bonuses

Jackpot City Casino Complaints

  • 10 of 48 resolved
  • 4 days avg response
  • 1 week avg complaint life
  • 5,923 USD avg amount

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