Jackpot City Casino

Nice clean interface. and a few nice bonuses. everything looks sparkly and shining and definitely draws you in. just adding that I like the name Jackpotcity purely so I reach the minimum characters allowed

Been playing for over a month now very consistently, have deposited a nice amount most days,and apart from a couple of wins around the $30-40 mark which of you a serious player like me Is nothing. I haven't played on any of their sister sites for a very very long time and never one anything decent from them as well so I believe all their casinos are the ones that just like taking your money. it's a shame as I'm a loyal player and thought j.p.c was going to be the casino to stick with. nevermind I'm sure I will find a decent fair casino soon.

Signed up a while ago and their platform has an appealing user interface. Definitely easy to navigate around the site. Everything is well placed and simple to use. Have an extensive game collection and my opinion one of the best game selections out there.
I suggest like you should with every other casino is definitely do your research and make sure you look at the complaints and the withdrawal issues that may be present because they could be the best casino Until you go to take out funds and if you do your research, you’ll see that it happens quite frequently across-the-board

Here is a scathing negative review warning others not to use Jackpot City Casino:

Jackpot City Casino - A Masterclass in Deception and Incompetence

If you value your hard-earned money and peace of mind, steer clear of Jackpot City Casino. What should have been a routine withdrawal request spiraled into a Kafkaesque nightmare of lies, contradictions, and blatant mishandling that would make even the most seasoned con artists blush.

My ill-fated experience began with a simple $1,000 withdrawal from my account on June 9th. I was promptly assured on June 12th that the funds had been successfully deposited, only for the mythical deposit to remain an elusive unicorn. Subsequent inquiries on the 13th yielded yet another confirmation of the phantom deposit, this time supposedly occurring on that very day. Alas, my account remained barren.

The absurdity didn't stop there. In a plot twist straight out of a soap opera, I was informed that my wife's card, which had facilitated countless deposits without issue, was now somehow problematic. As if that weren't farcical enough, my account was then deactivated under the guise of "gambling concerns," a transparent attempt to gaslight me for daring to withdraw my own money.

Through this ordeal, I was met with a cavalcade of contradictory statements, outright fabrications, and a stunning lack of transparency that would make even the most jaded skeptic blush. It became abundantly clear that depositing funds was a seamless affair, but attempting to withdraw one's own money unleashed a Kafkaesque odyssey of obfuscation and deceit.

What's most galling is the realization that my experience is far from an isolated incident. Evidence suggests that tens of thousands of others have fallen victim to Jackpot City Casino's reprehensible practices, a staggering indictment of an organization that seems to prioritize underhanded tactics over basic competence and truthfulness.

If Jackpot City Casino's conduct is indicative of a broader issue within the industry, it's a damning testament to the dire need for stricter regulation and accountability. No individual should be subjected to such a harrowing ordeal simply for attempting to access their own funds.

In closing, I implore you to heed this warning and steer well clear of Jackpot City Casino. Their flagrant disregard for customer well-being and blatant deception should serve as a sobering reminder that not all online casinos are created equal. Protect your hard-earned money and your sanity by taking your business elsewhere – anywhere else, for that matter. You'll thank me later.

It’s simple to use, there’s new games every week and customer service is great also payouts are a maximum of up to 3 working days
I highly recommend Jackpot City to anyone that’s wants a Secure, good, reliable online gaming casino to play and win on. Thank you jackpot city. Keep up all your good work. I will definitely be recommending your online gaming site to all my friends and family that like to have a little gamble now and then. I’m not really certain what else to say but try this online gaming site for your selves I guarantee you will not be disappointed. There is a variety of games to choose from that will keep you all entertained for hours and hours but also remember have a break every hour or so because gambling addiction is a serious problem and will effect the whole family it can break families apart if not recognised and dealt with as soon as possible. Good luck to everyone who try’s this online gaming casino Jackpot city.

Nothing I am happy with jackpot city and have no complaints at all with jackpot city everything has been great every time I decide to deposit and play

They have been holding my winnings with no reason. Have been waiting 14 days for my payout. Live support is not giving answers, they just keep saying it will be released soon. Then they said I would have it by now. No one will get back to you or even notify you. Not worth the time or headache. I have never had this happen with any other casino.

I love this Casino, My favorite thing about it is the daily No deposit spins you get without having to spend money, and also when you do deposit they have continuous cashback bonuses no matter if it's your second, third, or fourth deposit of the day. Plus its very easy to make a deposit, and withdrawal process was a breeze. 3-4 days I received my money in my bank..Awesome stuff Jackpot City, I have already recommended this Casino to all my friends and family..

There is no complaints from Me..I cannot find a thing to say in regards to issues. I think that anyone who has any negatives is self inflicted and brought upon themselves. Spending too much money is really not the Casinos fault.

Like Spin casino, it's a fair casino, we receive good deposit bonus and they have a good choice of game, and so many exclusive games. They also give a birthday bonus!

The site is too old school for me, if you compare with new crypto casino they are not in the same place. The withdrawal is a little bit longer with interac. The loyalty program is also too basic compared to other casinos!

I thought it was easy to set up an account. Other than that, there is not much at all to like about this casino. It is very difficult to get paid out despite having long wait times for payouts and for the first time ever, not even receiving the entire amount I won.

I’ve deposited on a separate account before closing it down as I was thousands down on the account and didn’t want to lose. I recently decided to play again so opened up an account, and ended up winning 1200 from a 100 dollar deposit. I received only 700 dollars and was told 500 was for previous returns. I’ve never owed them anything, my bank always had the funds and was immediately charged for my deposits. So half my winnings were taken and nothing was explained to me. Never had this happen on any casino, and their live support is doing nothing at all to help.

The only thing that is positive about this casino is the ability to deposit. Games are limited but they work on mobile. Pending period is usually 72 hours but sometimes it can only be 48. You will eventually get paid.

One of the worst casinos that I have ever had the pleasure to play on. The return to player ratio is one of the worst on the market according to my game play. The verification process is a complete nightmare. I lost a lot of money here and they kept giving me 1000 dollars bonus with a 60x requirement max bet 5...since I was a rookie, I fell for the offering. They have a 2.45 rating on this site, it should be 0, all this happened a long time ago.

Jackpot City has one of the best providers on the industry. They have Microgaming has hundreds of game choices across the casino lobby, but I would enjoy if they had also Live Casino games they have grown popularity during the past days. Mobile app is very pleasant, players would be thrilled with this app on both Android and IOS users.

It's great you can dep as low as 5$ and always get a match bonus! Cool free tournaments too! Lots of deposit methods. Also loyalty points you can redeem.

Could use more provider's and the bonus wheel only pays like 1/100 spins! They never just give you anything without depositing first. Accept BIRTHDAY s but I got 5$!! Lol

Gaming providers are all favourites, awesome layout, fast and easy to navigate too, alot deposit options, chat response is fast response just min info.

Not enough communication through email or phone, the account was blocked and no explanation via email or anything. Chat not enough information, managers never got back to me to follow up.

Games are fun and have nice image quality, the deposit method is easy and fast, the payout is very fast when you decide to make a withdrawal and the bonuses offer are great!!

The amount of the new games per weeks or per months are low to compare of other casinos, should have at least 3 new games per week. Well, that's my advice to compete with other casinos.

Mmmm I’m scratching my head, easy deposits. I’ve never encountered any issues depositing. Jackpotcity has cured me of online gaming. I’ve been playing online for a long time and jackpot city is giving me the worst experience I’ve ever received at an online casino.

Withdrawal process is to be desired. Can’t withdraw with visa, or personal bank acct. It is a withdrawal method but sorry not at present. I will receive my winnings if I use a web wallet. The delaying is ridiculous. No communication, I’ve had a withdrawal reversed five times now without any communication from jackpotcity. Been a member over 3 years. I tried web wallet still waiting. No explanations, no communication. Live chat are nice, but unable to support. No problems depositing, impossible to withdraw.

Micogaming, lots of games options. Overall website layout looks nice, easy to navigate.
Live support wait is minimal, agents seemed nice enough.
Lot's of deposit options.

Personally, my overall experience was the worst I've had with any online casino. The time for verification and withdrawal was unacceptable, over a week. Considering other casino's are doing the exact same process as little as a few hours to a couple days, if you want instant or quick withdrawals, find another casino.

One of the first online casinos. At the time I started playing it was good. They have progressives that I liked and the bet per spin were really cheap....

I've been playing on jackpot city for almost 10 years now. Sent in my documents many times throughout the years. I've always had to wait over a month to get paid out and it's never anything extremely rich. I even had to argue for a lousy $190. This last time I'm trying to cash out 550$ and now I'm waiting three weeks because they needed documents again,and when I did send the doc's in they asked for a "explanation" for the difference between addresses on my doc's and i.d. I emailed my explanation and because I know how slow jackpot city and knowing documents alot of the time do not get sent to where it who there supposed to go to when you do as they request, anyways I went to live chat right after I emailed them the explanation and they told me they are sending it to the right department and should recieved an email within 72 hours. I've now been chatting with them on this issue 9 times and it is always the same thing: "we need an explanation for the address on document" and when I tell my story again, and again, they say "okay I see that and I am now sending the explanation and docs to the right department on high priority". My withdrawal is still pending. So 9×72hrs us how long I have to wait? And now I am also getting the famous "CloudFlare" screen when I try to log in and "chat". I was even stupid enough to keep depositing thinking maybe they will be like"yeah she's playing alot still, let's get this issue resolved a.s.a.p" or something thinking maybe they care about customers and loyalty. Try 21.com or video slots. There payouts are 48hrs to 7 days and have better offers and there chat is really awesome for support . Thank you

The layout of the website. The agents working for this casino do their best to help but there are not able to do so as the policy of the casino is not focused on providing support but hope people leave their unpaid withdraw and leave the casino after playing for real money.

Support is the poorest in the industry. You don't lose your money on this casino. You can choose tons of casino but please be aware that this casino is a mess! Can't believe they are holding a license of the MGA. Also please note that if you ever have problems to contact MGA and don't let them get away with anything!

They have changed the monthly loyalty bonus. They simply decided they aren’t giving it any more and never told the players. I only found out because I went to live chat to find out where my monthly loyalty bonus was. It was a “management” decision. Yet they advertise the giver the wager the more points you earn. Seems a bit of false advertising to me.

I had already played on this site and I liked this site because there are several old games which I liked. Upon returning, I realized that the platform had not evolved and that my good old games were available. So an excellent site for nostalgia, but the good side stops there.

I hadn't played on this site for a while and wondered why. When I rummaged through my notebooks, I realized that they never paid a withdrawal of $ 100. They will answer no, but I can confirm that it is true. I have no time to waste for such a small amount, but I wanted to warn you. So, I strongly advise against this site which does not always pay the winners.

The most amazing casino I ever find till the moment with a great website and a huge variety of games and before I forget the most generous casino with bonus like u will never find anywhere else.

What I really dislike is the long time it takes to make a withdrawal. It’s really too long especially that weekends they don’t work so these are 3 days of the week.

Love playing at this casino, has great games, is very fair to play. Have had a lot of good generous winnings from this casino. Also withdrawals are nice and quick. 10/10 rating from me.

The 10minute time play for the Tournaments, as for some reason my game always turns off! Wish it didn't happen every time!!! Must enquire how it could be fixed?

The game Vegas flush, it gives good win if you play it right. I have betted 70 dollars per line and had won 10,000. I had actually quite a large amount on Vegas flush a few times. 30,000 was.

Sometimes the 120 % bonus has let me down. I have claimed it, deposit but I did not receive the 120 % extra bonus. Also when you withdraw it takes too long to receive the funds into your bank account which means you get tempted to play the winning and end up putting it back into the casino. All up I have lost 200,000 dollars to the casino.

I liked it for many years I even won 20 grand on cash splash a few years ago and haven’t had a problem since then withdrawing my money and won a lot more over the past few years.

Well now for some reason then wanted documents so I supplied all the documents and was told they weren’t good enough..made me very suspicious and was worried about my information something wasn’t right about the situation closed my account!! And lost 800 in winnings.

I like the games that it provides and alot off them are very enjoyable. Just like spin or royal vages they are enjoyable, there's not much else positive I can say.

You never win, in the 1000s off dollars I have put into it only once have I received a good win, even then the process to retrieve the money was terrible. The constant having to re-upload information that you have uploaded 20 times already is a pain.

This is got to be one of my all time favorite sites. I read alot of negative reviews on this site but I had to test it out for my self.

The sites is great. Superb support alot of great bonuses and tons of games. It's easy to navigate and fast loading. This is one of my favorite places to play on.

There are alot of bonuses here but the wagering is high. I have nothing else bad to say about this page. Even with the high wagering it is possible to clear it and get your winnings :)

I've had a few wins between 2-4k. Good customer support with live chat. Overall I would recommend this site! Only a few points that make it less than 10 as mentioned in the negative comments.

I've noticed they will debit your card - visa hold on my account. With AnZ they allow a pending period of 5 days for the vendor (jackpot city) to collect the money. Jackpot do not take the funds within this 5 day period. SO this results in the money going back into my bank account for 24 hours which I can then still spend.. But they will swiftly collect the money the next day. So be warned!! I believe this to be tactical move to get me to spend more money. Annoying with the payout time, definitely not 2 days. I've found it to be 4-5 days on the bigger payouts, again another tactic to get you to respend It.