Jackpot City Casino Complaints - Withdrawal & Other Problems

Jackpot City Casino - Withdrawal is with operations for 14 days

I made 2 withdrawals with Jackpot City, one on the 4th of March and one on the 7th and I have received no further updates from Jackpot City. ...

Jackpot City Casino - Game glitched my win

I had been playing Marshall money on jackpot city & I hit the grand & the collect pig rolled down to the 2nd row stopped then shot backwards up behind ...

Jackpot City Casino - Jackpot City withdrawal issues

I made a withdrawal of $505 over 3 weeks ago and despite generally taking a week I still have not received my money. I got an email saying my ...

Jackpot City Casino - Payment not received in my account

Payment has said it's been processed and paid. Withdrawal process started 31st July. Payment made 6th August to bank account. I have not recieved it ...

Jackpot City Casino - Not received my winnings 1150 USD

Hi I am emailing to say that I have not received my winnings from JackpotCity Casino sense 23rd July. The first time I knew about this was when the ...

Jackpot City Casino - No winnings deposited into my account

After a number of emails & verified accepted accounts, I still haven't received my winnings of $350, $800, $900. It says pending & has been deposited ...

Jackpot City Casino - Withdrawal taking very long time

I am a verified player at Jackpot City and have previously withdrawn money on my account. I recently requested to withdraw funds from JAckpot City on ...

Jackpot City Casino - Unpaid winnings for a month

I have been trying to receive my winnings since Sept 22. I have complied with all the verification steps and been verified. Was told I would receive ...

Jackpot City Casino - Deposited not credited

The first thing I did was to upload documents to JackPotCity.com so I wont have any issues later on. They confirmed through an email everything was ...

Jackpot City Casino - Waiting for refund since May 20th

Around May 1st, I opened an account (Riss_G)and deposited US$250 on Jackpot city, I saw that there was an offer of up to 200 deposit bonus but I did ...

Jackpot City Casino - 700 win 3weeks no payout

Withdrawn $700 on the 11th of May, and got confirmation on the 15th that it was all done and that it would be in between 3 to 10 working days. I still ...

Jackpot City Casino - Have not received my withdrawal of $525

Withdrew $525 on April 3/23 and received an email from Jackpot City stating that they needed "Proof of Ownership of Interac payment method account" so ...

Jackpot City Casino - Payment deadlines and refusal to cooperate

I have been waiting for the payment of $5000 for almost 3 weeks.The reason provided is the analysis of the file and the lack of documents. And this ...

Jackpot City Casino - Still waiting on payment 2weeks it's been

I won 600 on December 21st. As it was taking so long I ended up reversing 300. I still have not received my funds. I have chatted multiple times with ...

Jackpot City Casino - Interac withdrawal being held

Made a withdrawal of 5700 and it was put on hold due to them wanting confirmation of my Interac email was mine. I’ve withdrawn from them before why ...

Jackpot City Casino - Requested past transcripts and I am ignored

I need them for my bank because someone had gotten ahold of my bank card and they were using it on Jackpot City casino so I just need the proof that ...

Jackpot City Casino - I need help to get my payout

I have won over $87,000 NZD on jackpot city, while playing I suddenly have been disconnected and couldn't log back in. After contacting support all I ...

Jackpot City Casino - Account has been closed with no other information

Hello,I have recently signed up for jackpot city casino and deposited 160$.After playing only a few slots I won 600$ and decided to withdraw. A few ...

Jackpot City Casino - Withdrawal not been paid, delayed for 72hours over and over again

Hi I been playing with jackpot city since May with one successful withdrawal. I have withdrawal of 55000 on my account since May I was 1st told they ...

Jackpot City Casino - Three months and still waiting for withdrawal

Jackpot City has been so bad with dealing with my complaints I have gone on chat every single day and I have all the chat logs that I will upload with ...

Jackpot City Casino - Withdrawal Issue with no answers

I made a withdrawal of $4,800 dollars, and they keep asking for verification information, which I have submitted about 5 times each now, it gets ...

Jackpot City Casino - Withdrawal delay

HelloI have made two withdrawals. First of 3000.00 on Feb 3rd and second of 1000.00 on Feb 14thBoth have been retained for a review. I have verified ...

Jackpot City Casino - Withdrawals not processed

In October of 2021, I was playing online with Jackpot City Casino and decided to attempt to withdraw $88, expecting it to be email transferred as ...

Jackpot City Casino - Delayed my withdrawal, closed my account, no answers

Jackpot City Casino - Account closed and apparently under review.Last Friday I created an account with Jackpot City, after depositing $2000 instadebit ...