- Mobile-friendly
- Live chat available around the clock
- Live casino
- SSL encryption technology
- Approved by eCOGRA
- Support provided 24/7
- Live chat available around the clock
- A variety of withdrawal methods
- Restricted for US and UK players
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Jackpot City Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Jackpot City is an online casino with a flashy and attractive design reminiscent of bright night lights and the glitz of Las Vegas. Apart from a large variety of diverse classic slots, video slots and online table games, this Microgaming casino is also a fully operational mobile casino. For players who enjoy the experience of a real-world casino there are options to play popular table games in the live casino lounge. Jackpot City is licensed by the Malta Gaming Authority.
Restricted Countries
Players from a number of different countries are not permitted to open an account at Jackpot City Casino. Those countries include, but not necessarily limited to, Australia, Belgium, Netherlands, Denmark, France, Italy, Singapore, South Africa, Spain, the UK, and the US. For the full list of restricted countries, scroll down to the 'More casino details' tab.
Mobile Gaming
As a mobile casino, Jackpot City offers players the chance to play some of the most popular games while on the move. Their mobile selection includes progressive slots, blackjack and roulette, as well some all-time fan-favourites among video slots, such as the Immortal Romance Slot, Game of Thrones Slot, Avalon Slot, Thunderstruck slot and more. The mobile casino is optimized for both Android and iOS devices.
Security and Fairness
Jackpot City Casino guarantees privacy, confidentiality and security with their SSL encryption technology.
In addition, the casino have the eCOGRA Seal of Approval, which ensures fair game play, responsible casino conduct and swift payouts.
- E-Wallets 24-48 hours
- Bank Transfers 3-7 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Jackpot City Casino has an ample selection of varied casino games in their offer. Players who seek thrilling video slots can explore their range of Microgaming slots which include popular titles like Break da Bank Again Slot, Terminator 2 Slot, 5 Reel Drive Slot and more. In addition, there is a considerable range of progressive slots to choose from, such as the Major Millions Slot, King Cashalot Slot, Mega Moolah Slot, Tunzamunni Slot and others.
The Jackpot City Casino table game collection features multiple variants of blackjack like Atlantic City blackjack, Double Exposure blackjack, European blackjack, Multi Hand blackjack, Bonus blackjack and Classic blackjack, among numerous others. Roulette lovers will be able to pick between French roulette, European roulette, American roulette, as well as Premier roulette and progressive Roulette Royale.
Video poker aficionados can play various versions of video poker, such as Aces and Eights, All Aces, All American and Deuces Wild Bonus.
Players looking for even more variety can also try their hand at various bingo games, keno, scratch cards and other specialty games.
Live Games
As previously stated, Jackpot City is a live casino which offers the option of playing table games with a live dealer via high-definition real-time video feeds. Their selection of live games include the standard three—blackjack, roulette, and baccarat.
Support
Players who need gaming and casino-related questions answered can contact the Jackpot City Casino support team 24 hours a day, 7 days a week via email or phone. Depending on the residence of the player, the call will either be toll free, or not. Most importantly, players can contact support via live chat, which is also available 24/7.
Complaints
Read the complaints other players have left for Jackpot City Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
One of the reasons to play at Jackpot Casino is that they are a UK based casino. This is not to look down upon other casinos, but if you want better customer service then it is worth checking them out rather than being stuck talking to someone who cannot get you what you want (to be polite). Jackpot city is a Microgaming platform, so no live casino here, but there is plenty of games that you can get stuck into. They have some nice light hearted games such as Karate Pig which is all good fun, and other little bonuses to play. The serious games like roulette and blackjack are still here, and there are loads of variations to keep yourself happy playing it.
I decided to deposit – not to take the bonus because the bonus is not too great. A 30 x wager bonus plus deposit means 60 x what you put down, and that is very hard work to do! However they do offer the occasional free play although the amounts are very small. The games themselves cannot be faulted. All good fun with good graphics and fair play. I didn't notice the house being against me on any of the games – sometimes you run into a series of 21s by the dealer, or a series of 14s and 15s to you, but not here. Another great thing about this casino that has to be mentioned is the fast payout. They get a payout to your debit card and bank account next day which is faster than anyone I have played with. A disadvantage is that they do not take Paypal or moneybookers which is what I have currency in. Still if you are happy with your debit card, its fine, and the casino is good quality. A solid 7.5/10 for me, if they had better bonuses then I would rate them much higher.
I wasn't sure whether or not I had registered here because I have registered at so many Micro Gaming casinos but I kept having emails from them informing me if I registered I would get 10 free spins on their Untamed Bengal Tiger slot. I personally hate this slot and think its a complete flop but as I kept receiving the emails I decided to take up their offer a few days ago. I downloaded their casino and none of my details came up so I must not have been here before, as soon as the download finished the slot automatically loaded for me and my 10 spins were there waiting for me even though the email said they would be added manually within 24 hours. I did not have to put in any bonus code on the registration page and didn't have to contact live help so that was a bonus in its self. Any winnings won from the free spins come with a wagering requirement of fifty times and there is a maximum cash out £100. If you are lucky enough to meet their wagering requirements you have to make an approved deposit of their minimum £20.
10 free spins is very little for Micro Gaming its the least I have seen them offer new players actually and putting them on Untamed Bengal Tiger is just insult to injury really! I never expected to win much, in fact I thought I would win zero! It is a 243 ways slot with a minimum bet per spin of 30p and a maximum of £4.50, the graphics are brilliant on it but this the only good thing it has going for it. At the end of my 10 spins I couldn't believe it I had won …... 4p! I couldn't decided what I could spend my winnings on I was so overwhelmed! Lol.. just kidding.. pretty pointless really but free spins are free spins who am I to complain.
I decided to go ahead and make my first deposit anyway and I was given an instant match bonus of 100%, I deposited £20 so had £40 in my stating bankroll. You do not get any further bonus for deposing by UKASH voucher here like you do with some of the Micro Gaming casinos. This also came with a wagering requirement of 50 times the bonus. My money had gone by the next day had a go at all of the games my balance was down to 14p on Bobs Bowling Bonanza and I had a £14.56 spin from just 14 lines, but then I lost all this too.
Not one of my favourite Micro Gaming casinos in terms of how well the games play and their percentage payout but never the less it offers everything you want from a good casino and would recommend it to our players.
Jackpot city its microgaming casino, with good reputation. Live chat is very good, time of cashouts are not bad too. But now is my story.
I deposit there 50$ and receive 100% bonus +15 free spins on TSII. So I start my battle with 100$. I like microgaming slots, and when playing there I had very much fun. So I decided to play my free spins first, and after will continue my challenge on TSII. Free spins does not give me anything, but then I am betting with 0.9 and hit free spins. On free spins I got 4 wild symbols and receive about 120$. Its nice I think, but decided to switch next slot. After that I go to hitman, and lost there 50$ without any free spins or feature, so sick :( But I don't want to loose all, so just go to try some another slots. Next was break da bank again, I thought I can hit something there. I start betting with 0.90 and in few spins hit 5 dollars symbols with wild (x5 its mean). After few spins more, I hit free spins and got there some money too. Then I want to try some new slot, that never try. I find multi-player slot wheel of luck. A bit about this slot. Its multiplier because you can speak in chat with another players, and also see how they spin their reels ;) Its a bit cool. Also every time you hit 2 special symbol, you receive multiplier. And in random time its appears wheel of luck, where you can hit some money to your bankroll. I played there about 4-5 hours (OMG), but lost all my money. But its ok, because I had great time chatting with another players (I love that :P).
So generally jackpot city is good standing microgaming casino, like all microgaming casinos it had great live chat support and excellent software. Cashouts as I know in very short time. So if you just looking to another MG casino - probably jackpot city is your choice!
Thanks, alexmo12 for you!
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Belle Rock Entertainment is known for their excellent customer service and Jackpot City Casino is no exception. That was the first reason I decided to sign up with Jackpot City Casino. The other reason is that I think that Belle Rock Entertainment group casinos have very high percentage of payouts when playing slot games. And the third reason is that I won decent amount of money at their sister casino and I wanted to try here as well. Like in all microgaming casino Jackpot City casino also has huge variety of slot games the only trick is to find one that pays.
As I wrote in my earlier review of one of the casino from Belle Rock Entertainment group I don't like their bonus policy and I did not wanted to risk and take deposit bonus and stuck later with some too big wagering requirements or some silly bonus rules.
My choice was to deposit thirty euros and try to make the best of it. My deposit with skrill was accepted and all I had to do is choose the slot game where I will do my betting. After a while of thinking I decided to go with Thunder struck 2 slot game. I was betting low bets hoping to win some and then raise my bet but that unfortunately did not happen. I could not won anything on this slot but did not wanted to quit it because I hoped it will come around. After few smaller wins I raised my bet but that only got me to zero faster and I lost it all on this dam slot. It really made me angry I was thinking of depositing more and continuing to play it until it pays but after my head cooled off I realized that was a bad idea. Never deposit when you are angry people that will only make you bust out more, it is much better to sleep it off. Other than me losing my deposit money casino itself was decent regarding other stuff. I must say support is excellent and other things are pretty much same as in all microgaming casinos.
My grade will be 9/10 because of the great support.