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IVI Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

IVI Casino Review

  • Top-tier software providers available
  • Live chat open 24/7
  • Mobile-friendly design
  • Easy-to-use games lobby
  • No phone support
Suggest an edit
General info & Latest Promos
Website https://ivicasino.com/en
Established 2018
Owner JocSystems N.V.
Casino Promotion

IVI Casino is an online casino where members can log in and play a range of games which include slots, table games and video pokers. Members will be able to enjoy hundreds of titles from well known game providers which include NetEnt, Microgaming, Quickspin, Thunderkick, Yggdrasil Gaming, Playson and Big Time Gaming. The site is available in multiple languages which include English and German and it can be reached instantly through a web browser. Players can also enjoy their mobile casino. IVI Casino are licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from countries which include Moldova, the United Kingdom and the United States. The full list of restricted / allowed countries can be found under ‘more casino details’. 

Virtual Games

Players who enjoy video slots can open the casino lobby and pick between their favourite providers which include NetEnt, Microgaming, Thunderkick and Endorphina. The casino adds the newest games to the collection, so players can always keep up to date with the latest trends. The lobby is easy to use, and players can also use the search engine to filter their favourite games. Titles include the Immortal Romance Slot, Ancient Egypt Classic Slot, Lucha Legends SlotBook of Oz Slot and Chicago Gangsters Slot

Those who like table games will be able to pick from multiple games which includes variants of both blackjack and roulette. Multi-hand and single-hand games are available, and players will be able to find tables with different bet limits to suit all. Games include Atlantic City Blackjack Gold Series, Premier Blackjack Multi Hand and European Roulette. Some poker games can also be played which include Triple Pocket Hold’em Poker.

Now, when it comes to video pokers players will be able to bet against other players with a selection of different titles. These include Aces & Eights Poker, All Aces Poker and Bonus Deuces Wild Poker. 

Mobile Gaming

Members who want to play at IVI Casino on the go can use their mobile, smartphone and tablet devices. The site can be reached through a compatible mobile which means players won’t need to worry about downloading an app to play. The casino has also included a large selection of games available through their mobile casino. Live support can also be used here. 

Support

Anyone who is looking for help and assistance can use the casinos live chat facility where an agent will be available to answer any questions 24 hours a day, 7 days a week. Support can also be reached through email which can also be used for verification purposes. 

Security and Fairness

Players won’t need to worry about security either. The casino uses a high level of SSL encryption and firewall services which keeps players sensitive data encrypted and safe when it is transmitted over the internet. 

They also use a Random Number Generator which ensures all the games at the casino are fair and will guarantee random results. 

 

Screenshot

Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    https://ivicasino.com/en
  • Software

    Microgaming, NetEnt, Betsoft, 1x2Games, Blueprint Gaming, Quickspin, Thunderkick, Amatic Industries, Big Time Gaming, Elk Studios, Endorphina, Lightning Box, Quickfire, Pragmatic Play, Play'n GO, Evolution Gaming, Playtech, Red Tiger Gaming, Kalamba Games, Igrosoft, Habanero, Playson, Spinomenal, Ezugi, Booming Games, Ainsworth Gaming Technology, Realistic Games, Boomerang, Gamevy, Gamefish, Splitrock Gaming, BetGames.TV, Kiron Interactive, Nolimit City, Red Rake Gaming, Stakelogic, Booongo Gaming, August Gaming, CT Interactive, Yggdrasil Gaming, Amusnet Interactive (Former EGT Interactive), Games Lab
  • Deposit Methods

    Visa, MasterCard, Maestro, Discover, American Express, JCB, Diners Club International, UnionPay, Yandex Money, QIWI, Skrill, Neteller, EcoPayz, Ethereum, Bitcoin, Tether, Perfect Money, EPS, Euteller, Paysafe Card, Litecoin, Bitcoin Cash, Neosurf, Trustly, Interac, advcash
  • Withdrawal Methods

    MasterCard, Neteller, Visa, QIWI, Skrill, Yandex Money, Perfect Money, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Tether
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 24-72 hours

    Bank Transfers: 24-72 hours

    Cheques: Not offered

    Pending Time: 0-24 hours

  • Withdrawal Limit

    EUR 1,500 per day, EUR 3,000 per week, EUR 9,000 per month
  • Affiliate Program

    Game Revenue Affiliates
  • Restricted Countries

    • Afghanistan
    • Aruba
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Bonaire
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Curaçao
    • Estonia
    • France
    • Germany [15]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Thüringen
    • Hong Kong
    • Iran
    • Israel
    • Italy
    • Lithuania
    • Malta
    • Moldova
    • Netherlands
    • North Korea
    • Poland
    • Puerto Rico
    • Russia
    • Saba
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile, Sports, Crypto Casino
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Euros, Polish zlotys, Russian rubles, Argentine pesos, Australian dollars, Belarusian rubles, Brazilian reals, Canadian dollars, Denmark kroner, Indian rupees, Japanese yen, Kazakhstani tenges, Malaysian ringgits, Mexican pesos, New Zealand dollars, Norwegian kroner, Romanian lei, Swiss francs, Thai baht, Turkish Lira, US dollars, Ukrainian hryvnias, Uzbekistan som, Vietnamese dong
  • Languages

    English, German, Russian, Polish, Romanian, Chinese, Ukrainian, Turkish, Portuguese
  • Licences

    Curacao
  • Company

    JocSystems N.V.
  • Established

    2018
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

    Yes
  • Wager Limit Tool

    No
  • Loss Limit Tool

    No
  • Time/Session Limit Tool

    No
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    No
  • Reality Check Tool

    Yes
  • Self-Assessment Test

    Yes
  • Withdrawal Lock

    No
  • Self-Exclusion Register Participation

    No
Suggest an edit

IVI Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
Orga1166 1 review
Switzerland
Reviewed on April 27, 2021

LIKED

Good games. A lot of different providers. Online casino and online betting. Good live casino selection of games blackjack roulette and different type of other games.

DISLIKED

It's been a couple of days that I'm playing here. First, I'm still waiting for my withdrawal to be made. No answer on how much time it will proceeded. Then, they don't have any gambling limits. Even if you ask the chat to do so. So it's not allowed that a casino doesn't offer any gambling limits. The chat does not help. And mostly what's chocking is that you can deposit 300 euros and it will be instantly done without asking a confirmation... All of that doesn't sound legal. I would like to ask askgamblers to better check this casino.
IVI CASINO REPLIED ON APRIL 27, 2021
Dear ORGA1166,

Thank you for your feedback. Yesterday you created a withdrawal request and it was processed today.
Other requests are considered after sending a letter to the support mail.
In the chat you received an email address.

Best Regards,
iviCasino.
Alex_ 2 reviews
Reviewed on April 9, 2021

LIKED

Unforgettable and very useful experience of writing email and complaints in order to get you money, is guaranteed for every gambler that has enough courage to try IVI casino!

DISLIKED

1. Casino doesn't make withdrawals in time (a month delay and still not a penny received).
2. Casino violate it's own terms and conditions (payment delayed, individual payment schedule not provided).
3. Technical support and financial department ignore the direct requests to provide the payment schedule according to p.8.6 on ivi casino's terms & conditions.
IVI CASINO REPLIED ON APRIL 27, 2021
Dear ALEX_,

Your country has changed some laws related to payment systems and we have time delays.
We are sorry for the inconvenience.

Best Regards,
iviCasino.
morat2121 11 reviews
Angola
Reviewed on March 24, 2021

LIKED

I am not playing at casinos too often, so the quality of it for me is very important. I had good time playing there, fast withdrawal, helpful support, wide range of games - so everything that a player may need.
IVI CASINO REPLIED ON MARCH 24, 2021
Dear MORAT2121,

Thank you for spending your time to write a review about ivicasino!

Best regards,
IviCasino
Meatspin 45 reviews
Alberta
Message
Reviewed on February 11, 2021

LIKED

Pretty much any site willing to offer a coin by askgamblers.com is more geared to welcoming new players. The wagering requirements, fair play and game looseness all seem to be on par with one another.
The game options are vast, the compatibility for mobile is smooth. The layout is crisp and everything can easily be located in seconds. No reason not to pop in of your wanting something new to try. I found this very enjoyable to visit.
Thanks IVI, I'll see you again.

DISLIKED

No hiccups yet. I'm sure if I played enough at any site, there will be some things that aren't my favorite to deal with. But I haven't had enough rounds to do that yet and leave that mark with IVI.
At any rate, peep it out. AG is offering the first foot in the door for free. So why not?
Thanks AG.
IVI CASINO REPLIED ON FEBRUARY 12, 2021
Dear MEATSPIN,

Thank you for spending your time to write a review about ivicasino!

Best regards,
IviCasino
Chernov233 1 review
Latvia
Reviewed on November 6, 2020

DISLIKED

I do not advice anyone to play here. Operator Inna showed no customer support service whatsoever.

I just would like to receive my AG Coin from that casino, but something goes wrong and AG Coin was not added into my account. I started chat with customer support service but they tell me so I cannot to got coin because I was registred from incorrect link and I start try asked customer support service operator - Inna so can you add bonus in my account and all of that... as a result they are block my account and don't tell me anything. I just would like to receive AG Coin but that casino doesn't make it possible.
IVI CASINO REPLIED ON NOVEMBER 9, 2020
Dear CHERNOV233,

AG coin are credited automatically to the players registered from AskGamblers.
Your account was not eligible as you have registered from another site. The account has been blocked as you informed our agent about your intentions to create duplicate account in order to abuse AG coin promo.

Best Regards,
ivicasino.

blondie 1533 reviews
Message
Reviewed on February 1, 2020

LIKED

A couple of days ago I came across Ivi casino and a promotion of 30 no deposit free spins on Dragon Horn for new players. I knew the casinos' sister sites and I liked their game selection including Netent, Thunderkick and other providers so I didn't hesitate and signed up.

The sign up was easy and afterwards I had to talk to live support as that's how the bonus could be claimed. Luckily I didn't have to wait a single minute to be connected with a professional chat agent. The agent added me the free spins and I headed over to the slot Dragon Horn which was the game they were on. 

I started to play the free spins and triggered the free spins shortly. I managed to get to one of the last kingdoms and after the free spins bonus was over I ended up with 10eur balance. I checked the wagering requirements and they were 40x bonus which was great. Since my balance wasn't high, I decided to play it safe and went to Starburst slot. I played for about an hour with minimum bets but eventually ran out of balance.

The casino offers a nice welcome bonus of 100% and comes with 40x bonus wagering only. I made a 30eur deposit and got the bonus right away. With 60eur balance I had 1200eur wagering to meet. At first I played Twin Spin slot with minimum bets, managed to get my balance over 100eur and then went to play Vikings slot. I was playing with minimum bets and had a nice run at first. I got the free spins bonus and it paid 150x bet. However, then I decided to up my bets to 0.60eur to clear the wagering a bit faster and the game became dry so I was losing my balance quickly. At last I went back to Twin Spin hoping for a resurrection but that didn't happen and eventually I lost.

Overall I had a very nice time at Ivi casino, I think they have decent bonuses, a great game selection and their support is very friendly and professional. I will definitely continue to play there.
IVI CASINO REPLIED ON FEBRUARY 3, 2020
Dear BLONDIE,

Thank you for spending your time to write a review about ivicasino!

Best regards,
IviCasino
andrewAM 5 reviews
Reviewed on December 22, 2019

LIKED

Good casino. Joined it 3 months ago, i guess. On signup I got 2 euro bonus however did not win anything. Made 10 euro deposit and contacted live chat to claim my first dep bonus but there was no need to contact them because it was automatically credited but I did not pay attention. The live support was very friendly and attended to me very quickly when I contacted them!

Welcome bonus is good and really fair wagering requirements. More than that, this casino offers a great choice of slots and nice design. IviCasino left good impression, especially their live chat support.

DISLIKED

Their support is first class however I would like to receive more no deposit bonuses as most of them are credited on deposit. Hope to receive some loyal bonus as Christmas gift ))
IVI CASINO REPLIED ON DECEMBER 27, 2019
Dear ANDREWAM,

Thank you for spending your time to write a review about ivicasino!

Best regards,
IviCasino
crisiou 6 reviews
Sweden
Reviewed on July 30, 2019

LIKED

I play not for winnings but for entertainment. I like game graphings, plot and the atmosphere created by each game. That is why I like ivi. Almost each week they add new games and have a lot of game providers.

DISLIKED

I could only recommend to add EGT provider .
IVI CASINO REPLIED ON JULY 31, 2019
Dear CRISIOU,

Thank you for spending your time to write a review about ivicasino!

We are glad to inform you that EGT provider will be added soon.

Best regards,
IviCasino
kirnaos 4 reviews
Western Australia
Reviewed on June 13, 2019

LIKED

The most appropriate conditions, support and casino manager. Support is available in a variety of languages and a casino representative. I encourage. Actually, I tried to play here, when I saw that it was at the top on many ratings. You know, honestly, it`s a good casino, which inspires confidence by its typical style. Stylishly, beautifully, everything is in its places. It's not hard to understand. There were no problems with the withdrawing my money - instantly, in one online casino did not notice this, slots also play, I caught x300, x250. In general, the casino has established itself as an authoritative resource and I completely agree with that.
IVI CASINO REPLIED ON JUNE 14, 2019
Dear KIRNAOS,

Thank you for spending your time to write a review about ivicasino! We are very glad that you enjoy our site!

Best regards,
IviCasino Team
platon 6 reviews
Germany
Reviewed on June 3, 2019

LIKED

Registered here almost three months ago. I contacted live support to claim my welcome bonus which turned out to be 20 free spins. The live support is friendly and attended to me very quickly when I contacted them! I like that you get every week promotions via email. Also I am very happy that they are sending me sometimes no deposit bonuses.

DISLIKED

My only suggestion would be for them to make all the weekly bonuses automatic in order to receive them instantly
.
IVI CASINO REPLIED ON JUNE 4, 2019
Dear PLATON,

Thank you for spending your time to write a review about ivicasino!

Best regards,
IviCasino Team

Why are you reporting this review?

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