Hello Askgamblers team,
I have a problem with IVI casino.
I've had 2 withdrawals pending there since 2021-03-04 and 2021-03-11 and 1000euros each so total is 2000euros is still pending. I’ve waited a very long time now. And nothing seems to help!
I’ve been writing to the live chat at least over 20 times and they have always promised me the withdrawal would be processed soon! After speaking with the chat I’ve received emails telling me that the financial department are on it but after that nothing happens.
I therefore open a case here on ask gamblers as to try to get a solution to this problem I have with the withdrawal on IVI Casino. I add some screenshots of the chat and emails.
Best regards / Marlucio