- Top-tier software providers available
- Live chat open 24/7
- Mobile-friendly design
- Easy-to-use games lobby
- No phone support
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IVI Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
IVI Casino is an online casino where members can log in and play a range of games which include slots, table games and video pokers. Members will be able to enjoy hundreds of titles from well known game providers which include NetEnt, Microgaming, Quickspin, Thunderkick, Yggdrasil Gaming, Playson and Big Time Gaming. The site is available in multiple languages which include English and German and it can be reached instantly through a web browser. Players can also enjoy their mobile casino. IVI Casino are licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here. These include players from countries which include Moldova, the United Kingdom and the United States. The full list of restricted / allowed countries can be found under ‘more casino details’.
Mobile Gaming
Members who want to play at IVI Casino on the go can use their mobile, smartphone and tablet devices. The site can be reached through a compatible mobile which means players won’t need to worry about downloading an app to play. The casino has also included a large selection of games available through their mobile casino. Live support can also be used here.
Security and Fairness
Players won’t need to worry about security either. The casino uses a high level of SSL encryption and firewall services which keeps players sensitive data encrypted and safe when it is transmitted over the internet.
They also use a Random Number Generator which ensures all the games at the casino are fair and will guarantee random results.
- E-Wallets 0-24 hours
- Bank Transfers 24-72 hours
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players who enjoy video slots can open the casino lobby and pick between their favourite providers which include NetEnt, Microgaming, Thunderkick and Endorphina. The casino adds the newest games to the collection, so players can always keep up to date with the latest trends. The lobby is easy to use, and players can also use the search engine to filter their favourite games. Titles include the Immortal Romance Slot, Ancient Egypt Classic Slot, Lucha Legends Slot, Book of Oz Slot and Chicago Gangsters Slot.
Those who like table games will be able to pick from multiple games which includes variants of both blackjack and roulette. Multi-hand and single-hand games are available, and players will be able to find tables with different bet limits to suit all. Games include Atlantic City Blackjack Gold Series, Premier Blackjack Multi Hand and European Roulette. Some poker games can also be played which include Triple Pocket Hold’em Poker.
Now, when it comes to video pokers players will be able to bet against other players with a selection of different titles. These include Aces & Eights Poker, All Aces Poker and Bonus Deuces Wild Poker.
Support
Anyone who is looking for help and assistance can use the casinos live chat facility where an agent will be available to answer any questions 24 hours a day, 7 days a week. Support can also be reached through email which can also be used for verification purposes.
Complaints
Read the complaints other players have left for IVI Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear RONIKAFOREVER, Thank you for spending your time to write a review about IviCasino! We would like to inform you that within a month, games of play n go provider will be added to our game section. Your interest to our casino is highly appreciated! Best regards, IviCasino
IVI Casino is an online casino launched in 2018 by JocSolutions Limited and licensed by the Curacao Government. Sister sites to IVI is Argo and Zig Zag casino. The default currency is euro which means they focus on the European market, but I could be wrong.
With that said you have access to over 2000 games which can range from Video slots, table games, video poker and scratch games. Provides include Netent, pragmatic Play, Blue Print gaming, Big time gaming, Microgaming etc. The website is easy to navigate and find your way around to management of your account and bonus information and the cashier.
I contacted support many times and they are quick to respond initially but when looking into your query they take a bit of time to come back with an answer, but eventually get it right the first time.
Withdrawals take 24 hours and verification took less than 12 hours for me. If you have problems you can contact them via live chat or email, but I am do not think live chat is 24 hours either.
The offer 100% with a wager of x20 on the bonus amount only which is extremely low these days for a minimum deposit of 10 euros. When I deposited the bonus did not add automatically and I could not get hold of support. I eventually just played with my straight cash which was the 10 euro I deposited and won up to 40 euro and decided to make a withdrawal.
I got verified and paid into my e-wallet the next day. They did request I sent them an ID with Selfie though, which I was not keen on but wanted my money as well, so I did do so. I like this casino and have made a couple of deposits here and will keep doing so.
They euro currency standard is not great as I keep on losing out on funds whenever I make deposits and withdrawals and the fact that I cannot change the currency. Neteller keeps charging conversion fees from euro to USD and I lose a few dollars on most bigger transactions.
Dear FIEKIE247, Thank you for spending your time to write a review about our casino! We are glad to inform you that this year, we are planning to add dollar as currency of the account. Best regards, IviCasino
Nice casino with great slots variety. Clear bonus program, always claim 15% cashback Friday Reward Bonus. Very polite and helpful support.
At the moment there are no negative points. Everything is fine
Dear DANIEL777, Thank you for spending your time to write a review about ivicasino!
Registered here 3 months ago and have only good experiences. Every now and then I come back to this casino because they have a lot of new products. I like their super friendly and speedy processing of inquiries through the casinos staff. As well, it has a lot of bonus offers for their new and existing players on deposit.
Most of the bonuses are offered on deposit. I would like to receive more no deposit bonuses.
Dear LASOURCE, Thank you for spending your time to write a review about ivicasino!
Seems to be a nice site for new players. Site is loading quite slow....
Unfortunately the promoted deposit methods are not available after registering. Sofort and Trustly are not available (These are the only methods I use). So no deposit possible, registered for nothing...
Dear LITTLEFU, We will check with our IT the reasons that might have affected on website speed when you browsed it. Some of the payment methods may be not supported by payment processing company depending on country. We are working both on extending the range of payment methods and site functionality. We would like to thank you for your review as it will help us to improve our service! Best Regards, ivicasino
I have really enjoyed playing at this casino and I have been lucky enough to make a few withdrawals since signing up. I like the games the have on offer and casino support has been lovely every time I have needed to contact them. The casino offers no deposit bonuses on occassion for depositing players and the wagering requirements are reasonable. Overall I would recommend this casino
I wish the casino offered Play n Go games but otherwise I don't really have any problems to note so far
Dear KIMBOSLICE83, Thank you for spending your time to write a review about ivicasino! We try to provide better service every day, that's why your feedback is so important to us. We wish you good game experience and only big winnings! Best regards, ivicasino
Joined and playing here for last month. On signup I got 2 euro bonus however did not win anything. Made 10 euro deposit and contacted live chat o claim my first dep bonus but there was no need to contact them because it was automatically credited but i did not pay attention. The live support was very friendly and attended to me very quickly when I contacted them!
Even I have not win anything yet here, I can say that this new casino offers a great choice of slots and nice design. IviCasino left good impression, especially their live chat support.
At the moment there are no negative points. Everything is fine
Dear MELANYC, Thank you for your review! Best regards, IviCasino Team
I like their design and bonuses that are offered to new players,
They dont have netent games. Contacted their support, they told me that will add netent soon.
Tried to make deposit and noticied that in the pop-up box it was indicated euro and UAH below. Contacted them again in order to make sure that my deposit is in euro. They confirmed that in euro and that the one that process credit card transactions process them on their side in UAH and that there is no currency conversion fee.
Started to play, doubled my money. Did not noticied any technical issues, the site is working fast, even via smartphone.
My first impression of this casino is positive, however cannot range it more than 8 because of the issues mentioned above.
Dear PHILADELPHIA, Thank you for your review! Best regards, IviCasino Team
The operator tries to become popular without NetEnt and without Play'n Go
Transaction should get done with Ukrainian currency - just saw it after I filled in the details, lucky my credit card company blocked this
Gave it a try with Neteller, went as usual
Individual RTP of below 70%, very bad game play
Closed my account straight away, warning from my side
Dear CASINOLOVER717, Thank you for your review! Our casino works with several processing companies. The one that process credit card transactions for your country accepts payments in most popular currencies but process the transactions on their side in UAH, PLN that is why before you have submitted payment, the amount of your transaction has been shown both in EUR and in UAH. There is no currency conversion fee. Casino can't affect RTP on slots as this value is set up by game provider (Microgaming, Yggdrasil, Netent, etc.). The game sessions are being broadcasted from manufacturer’s servers and the address(es) of these servers can be easily checked in web-page code. Best wishes, ivicasino
Nice website design.and live chat was fast although he didn't say much
I didn'get the chance to play here simply because everything is way too shady.
Have my account on Euros and when i wanted to deposit it said it charges me in UAH, some kind of currency and I canceled it
+ you have to input your telephone number when you deposit ( way to shady since they already have your number)
Contacted support only to not get any answers at all .
I'd stay away.
Dear KENSAN88, Thank you for your review! We work with the different processing companies. The one that process credit card transactions for your country accepts payments in all currencies but process the transactions on their side in UAH, PLN that is why before you have submitted payment, the amount of your transaction has been shown both in EUR and in UAH. There is no currency conversion fee. The phone # field was part of processing window interface. Today we have contacted the processing company to get explanations and as a result, the field for phone # has been removed by processing company per our request. Live Chat operator has contacted manager to get answer but you have been disconnected before he has get back with a reply to your question. Best regards, ivicasino
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Nice casino with a lot of good providers like netent, pragmatic, btg and much more. A site loading a little bit slow, but after that no problem the games works well. My rating is 8 star because I don't know the withdrawal time, if I receive my withdrawal request fast my rating will up to 10 star:) . I hope they will have sportsbook offer too later .
No playn'go (book of dead) and novomatic(book of ra ) providers ::(