High 5 Casino Complaints - Withdrawal & Other Problems

Unresolved

Bogus Bonus and Email

$5

Unresolved

High 5 Casino - Bogus Bonus and Email

I joined High 5 Casino, a sweepstakes coin casino. I received an email (attached) that I had 5 Sweepstakes Coins to claim. I followed the link, ...

Unresolved

Did not credit my deposit and refuses to refund me

$175

Unresolved

High 5 Casino - Did not credit my deposit and refuses to refund me

On June 14, 2025 I made a $175 deposit at High5Casino using my checking account via Trustly, their payment processor. I received a confirmation email ...

Unresolved

High five casino closed my account during redemption of winnings

$800

Unresolved

High 5 Casino - High five casino closed my account during redemption of winnings

My account was closed after trying to redeem about $800 worth of winnings. Everything was done correctly. I entered in my information and social ...

Unresolved

High 5 verification issue

Unresolved

High 5 Casino - High 5 verification issue

I have been playing on high 5 for some time now. I won a significant amount of money this time and though it says my account is fully verified they ...

Resolved

Lack of Customer Support

$500

Resolved

High 5 Casino - Lack of Customer Support

I usually had a good experience with High 5 Casino and think they are one of the better casinos out there... Until you have an issue or need support. ...

Unresolved

Unable to redeem my sweep coins

$2,000

Unresolved

High 5 Casino - Unable to redeem my sweep coins

Hi, I'm a verified member of High 5 Casino. I'm writing to share about an issue with High 5 Casino. I have 2000 sweeps coins ($2000) in my high 5 ...

Unresolved

Missing redemptions and account closure

$2,500

Unresolved

High 5 Casino - Missing redemptions and account closure

My username on High 5 is jhagy.I have been playing on high five without issues for about one year. On or around October 15, 2024, I bought two $1000 ...

Unresolved

They closed my account

$200

Unresolved

High 5 Casino - They closed my account

I've had my account for awhile, it's been verified with photo Id through their verification process, just recently on the 28th of October I won 200$ ...

Unresolved

Will not payout winnings

$300

Unresolved

High 5 Casino - Will not payout winnings

I won a little bit of money from this casino and have redeemed several times and fully verified my account but for some reason, they will not push it ...

Unresolved

Didn't get my redemption

$1,000

Unresolved

High 5 Casino - Didn't get my redemption

I made a redemption last friday to my skrill account that per high 5 website says would be instant withdrawal and have not received anything yet not ...