Guts Casino

My favorite casino. A loyalty program offers free spins with no bonus playthrough strings attached. Huge selection of games. Withdrawal is so quick, often immediately with the option to lock a withdrawal. Have had good wins. A bad experience at another casino has motivated me to write this review for Guts. Top-tier playing experience. I haven't encountered any other casino that lets you lock a withdrawal. That's what gamblers want a casino that pays out quickly.

Guts Casino has many different games, all the popular games are there. Payouts come quickly, there are many withdrawal options. Never had a problem with it.

Well, in the beginning I was happy to put money into it, but in my opinion the casino has deteriorated so much, could be more interesting if they give more no deposit offers.

This was a while ago and I took their welcome offer and deposited via Skrill. Deposit went smoothly, and all the slot games loaded smoothly, with hundreds to choose from with many different providers such as NetEnt.

During the wagering I found a game called Jackpot 6000 by NetEnt (a 3 reel, 5 liner) and here is where I played and played eventually doing $1 spins until the 3 jokers lined up and paid 600x. This was beginners luck I tell you because I played this game at other times (both demo and real and was never able to get the 3 jokers again like that. This allowed me to complete the wagering on various games Dead or Alive but mostly it was done via good old Starburst. This game can be good when it wants to be for finishing bonus wagering.

Keeping track of how much was needed to complete the wagering was also easy to see and I regularly checked that throughout the session.

Like any good casino it has table games too with games such as blackjack, baccarat and roulette however the only table games I did play was blackjack.

At end of the wagering I had a chat with customer support, they were friendly and all was good. The withdrawal was processed quickly and smoothly as you would expect via Skrill. Because of the good experience I made other deposits to the site each time getting free promo spins and bonuses.

The withdrawal fee is what was present at the time and I thought at end of the bonus wagering that I would recoup the fee by jumping into a quick blackjack session. However while it was quick it was also risky and before I knew it I was doubling each small bet over and over (martingale style) until I was risking pretty much the entire balance just to recoup the withdrawal fee, luckily the last bet was a winner and I had won and the mission was complete.

What a relief. I didn't even think at the time what I would have done if I had busted out the entire balance just for trying to win the withdrawal fee amount. Not something I would encourage anyone to do.

Design class, a lot of games, a lot of providers. Bonuses class, but you can do better. Overall I would recommend the casino! good luck and wins everyone!

Somehow everything is very long! Conclusions, answers, launch slots! Something needs to be done about it. The rest is all class, but here you need to work

Clean modern layout. Good range of slots. Decent poker too SNGs, better than I've found on slot site.
Super quick withdrawals (NZ)
They don't spam your email!

No regular deposit bonuses at this casino that I've seen. I think they have a wheel though.
Not many promotions.
Make sure you opt in.
Nothing else really.
Good site.

Not a bad variant at all, I found all the necessary games there, and even won some money. The withdrawal was fast and without problems and I guess that is the most of the main things.

I didn't have any large problems while playing, everything was going smooth. My problem was that I played too much and lost the winnings. But it's not a casino's failure surely.

Everything is just super. The most interesting and proven slot machines are collected here, you can have fun in full. Old gaminators normally give. Bonuses at registration, a low wager were also not spared. Uncomplicated interface.

I think someone else got caught at the moment when the server was unavailable. It was really a one-time action for me, for a couple of hours I definitely could not go in, the support team replied that professional work was being carried out.

Spun the slot of the machine at a high rate. Gives, that's good. He didn't stop in time, lost his head, that's why he let everything down. Well, nothing, the first trial attempt. It will be more fun further. Moreover, there is something to drive.

Nothing new, really!!! Sometimes it slows down, but rarely.
Also the hated wager by all. Few free spins, which is sad. Otherwise, no complaints at all)))!!

With other casinos began, for example, the money transfer process could take several weeks and eventually my profile was blocked. I didn’t receive my money still. So I found this one and decided to check it out. I have been gambling here for 5 months now and everything suits me.

I can’t say much good about the site. Perhaps I can cite the speed and attitude of customer service as positive. There are plenty of game providers and there are games on the site.

Funny. Identity documents are requested for a payment of € 200 without notifying the user. Just pending the payout, but no notice of what the player should do. At the time of deposit, the bonus was not manually credited to the account, it had to be requested separately from support. It’s ridiculous that unlike other casinos, this casino already asks the user for every document for as little as € 200. Plus, there’s a verified account under the same brand at another casino. The icons on the page are extra, very difficult to navigate, and not transparent at all. You have to scroll a lot before you can find that provider. It did not happen to me at all, and I find it more outrageous that the payment amount did not even reach the stimulus threshold and documents are requested. They can do it, but other players should be aware that it is very cumbersome as they are not notified that they will not be paid out because KYC didn’t happen. I'm sorry such casinos still exist. :(

Not a bad casino except the customer service is very slow. Took me long to go through the verification process to get it done. Got some bonuses but no win yet. Can be improved.

Serious online casino! Fastest withdrawal I ever see. Verification needed for bigger withdrawals but hey, the verification was done in 1 day. So my big win is on the way. Nice selection of games too.
So for me it's one of the best because they really have fast withdrawal, 24/24 support. You will not feel alone at this casino. Live casino seems to be very nice too. It's worth to give it a try.

Didn't see any bonus promotion. It's not really different from the other online casinos. But I can't criticize because I don't know that good the casino. I just played few times.

It's simply the best, lots of games and crazy good welcome bonus! I don't know why there are so many bad reviews about withdraws, I withrowed yesterday 250euros and got it in less than 12hours on my card! I played on many casinos and this is by far the fastest withdraw I've ever got, so don't listen to negative reviews, trust me its a damn great casino!
All love from Domcaking!

Nothing to dislike, maybe the page is a little slow sometimes but all good, i hope they add even more games in the future!

Guts customer service is really good. From personal experience, guts agents are always available to answer any questions, and help guts customers with any problem or difficulties they are experiencing on guts.

Their promotions are becoming less and less good. They used to be good and now they are bad. Before guts used to have promotions which jad free spins with no deposit needed, now each one of their promotions is a deposit bonus. Guts used to offer birthday bonus on the day of the customer's birthday, guts has now stopped giving birthday bonus. I now feel guts is more interested in their own business profits and care less about their customers. Guts mobile sports site has many many tech issues, which have not been fixed for several months and are still not fixed.

Not a lot. The promo that they offered didn't include the casino tables which was not clearly shown when I put money in. Not at all happy/satisfied with this site.

Easy to deposit, but required multiple documents to withdraw. On their site they say that only happens when it's 2000 or so, but this happened when it was a much smaller withdrawal amount. Not a big deal to submit all they required, but in full transparency it should have been noted on their deposit/withdrawal page that identify verification may be needed to withdraw, when it is not needed to deposit.

That in itself seems weird, you can put money in no issue, but withdrawals of any amount they ask to verify?

Some of the CS agents are friendly - at least they don´t only send standard reply´s
Maltese MGA license - so you can complaint at the MGA if there are problems

Most of the CS agents only use the ´standard reply´
Stalling on WD´s and verification, not helping at all
Asking for docs you don´t need
Don´t provide any information or sending the funds

First impressions so far.
- Nice first bonus, doable wager.
- First withdrawal was done within few hours, this included verifying my account and processing payment (4k).
- All the high volatile games I love so much. + Novomatics!

- Account verification page was a bit bugged, did three different parts but everything went to "verification of address" in the end it worked out.
- Had few random timeouts on slots and site got stuck on loading. Refreshing fixed it eventually.
- 5€ max bet limit during wager

Casino Guts has always been one of the best casinos and there is a good payout of more than 97 + a list of only better providers + fast download times on E wallets + lower min. deposit and withrawal + free flows that they sometimes gave. He'd ever enjoyed playing there.

My work is no longer possible, my country has been excluded, and so many others.

Guts Casino

6 years ago

Hi,

Thanks for your input!

Great to hear you liked our casino :) Nice to hear you enjoyed playing with us!

I apologize your country is not one of our markets anymore, but we never know if your country comes available again in the future!

Have a nice day!

Kind regards,

- Your GUTS Ask Gamblers Team

Not much good to say about this casino. Thats a shame.

Worst casino I've played on. They offer their customers promotions, and when it is time to pay up, they claim that one is ineligible for a promotion, even though customers received the promo and was told they were eligible for it. Guts does not pay up. The bizarre thing about it is that they don't deny that they fraud their customers. They just point to a general rule which say that they can end bonuses at any time without any explanation.

Guts Casino

6 years ago

Hello,

Sorry to hear you had such an experience with us.

I have sent you a PM, kindly reply with requested details and I can check your case and see if I'm able to help you with that.

Thanks in advance!

Kind regards,

- Your GUTS Ask Gamblers Team

Guts Casino is very Good Casino
I love their actions, bonuses, reward system!!!! Brilliant. I higly recommend everyone to play here!

Guts Casino

6 years ago

Hi,

Thanks for your feedback :) We are really happy to hear you have enjoyed our Casino and hope the lady luck is with you in the games!

Have a great day!

Kind regards,

- Your GUTS Ask Gamblers Team

Well I really liked this casino when iIsigned up but then at their sister casino iIhad issues with trying to access their document page to verify my account.

After several chats to try and verify my account at a sister site, I was then blocked from their chat for 1 week. I have now been expelled from their chat and they no longer respond to emails from me either.Although i am not a huge spender, I think it is rude to expel a customer from chat for not being tech savvy and asking questions about verification. Because they amounted to 16 chats, they decided to expel me from chat permanently.

p.s. I contacted Guts casino by email after they responded on here to contact them through private message.
They informed me that they do not have private message so i dont understand why they try to make themselves look good here by acting like they care about their customers. They still have not responded to my initial dislike.

Guts Casino

6 years ago

Hello!

I'm very sorry to hear that your experience in our casino wasn't as enjoyable to you as we would have hoped!

If you want, you can contact me via Private Message with your account details included, I can certainly have your cased looked at and hopefully be able to help you with that.

Thank you!

I wish you a great day!

Kind regards,

- Your GUTS Ask Gamblers Team

First time deposited 20, withdrawn 50.
Second time deposited 30, withdrew 300...
After some time again deposited 20, immediately won 300...

I recommend this casino, they are not fake...

Really slow and complicated on withdrawal, asking for ton of proofs... But ok :)

Guts Casino

6 years ago

Hi,

Congratulations on your winnings! Glad to hear you have had good luck with us!

Nice to hear you have enjoyed our casino! We aim to make the verification process to the customers as easy and smooth as we can and we gladly take this feedback to improve our service!

I wish your good luck will continue with the games and have a nice day!

Kind regards,

- Your GUTS Ask Gamblers Team

Nice casino, mobile friendly hardly any technical difficulties

Well first thing I do is verifying my identity, that went fast and than I won a small amount. It wasnt a bonus or anything just a win with my own money, but it kept saying that they couldn't transfer it. Customer service didnt understand either and told me to cancel and try again. So I did, and still nothing. So I just played with my wins until gone and never returned.

Guts Casino

6 years ago

Hello,

I'm sorry to hear about your experience!

We have sent you a PM now. Kindly reply to it with the requested details, so that we are able to have a look at your case.

Thank you in advance for your cooperation!

Kind regards,
- Your GUTS Ask Gamblers Team

Good choice of game, some good changes to popular games.

Dislikes are they like taking your money, but when I won money and tried to "authenticate" my account. With exactly the same documents as I used on other websites like: Virgin, Sun bingo, Jackpot joy ,Gala bingo, etc.... Apparently they Weren't "Proof enough" for Guts. And subsequently Neither Were the other documents I sent, ex: Bank statement, Screenshot of PayPal account used for deposit. "as requested by them in email". And that was after I finally got a response, 2 weeks later, Which said: quote: We've chosen which documents we need and sent them to our accounts department for final verification. And oh yea """ Nope not good enough"". That was 2 months ago. So in my opinion "be careful, Guts.com seems to be a SCAM website". All other casino web site mentioned in this Review, are fantastic though.

Guts Casino

6 years ago

Hello,

Thanks for the feedback!

The verification process is for customers safety and account security, we have strict standards we need to follow regarding KYC documents and our team does their best to make it smoothest for the customers so I'm very sorry if you had such an experience with us.

I can certainly have a look at your account if you PM with your account details and come back to you after that if you want.

I wish you a nice day!

- Your GUTS Ask Gamblers Team

Not much. They do offer a wide range of events to wager on, but that is about it.

If you deposit $100 and take the$100 bonus you can't wager anymore than $100 on any game until you've wagered a minimum of $1200. What a joke! It's common to have to wager 5X or more of your bonus amount but I've never heard of restricting the max wager you can make to $100. Even if you deposited other funds you are still restricted to $100/wager.

Site is slow to load and not easy to navigate at all. Hard to even find where you can view your open wagers and a lot of unnecessary clicks. Avoid guts and go to a real casino like pinnacle or bet365.

Guts Casino

6 years ago

Hi,

Thank you for the feedback!

We are sorry to hear you didn't like our promotion. We constantly strive to improve our casino and all feedback is more than welcome. We have promotions running regularly at Guts, I suggest to keep an eye on our site for some other interesting offers that might pop up!

We wish you a great day!

- Your GUTS Ask Gamblers Team