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Grosvenor Casino

Our Rating CasinoRank
6.5/10
CasinoRank
Player Rating 30 reviews
4.8/10
30 reviews
Complaint Response 11 complaints
3 days avg. 11 complaints
What we like
  • Good selection of online slots
  • Licensed by Gibraltar and UKGC
  • Live casino games available
  • 24/7 customer support
  • Strong security and fairness standards
  • Manual Flushing
What we don’t like
  • No third-party seal
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ad Disclosure

18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware


Grosvenor Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.grosvenorcasinos.com
Established
2007
Licences
UK Gambling Commission, Gibraltar Regulatory Authority
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile

Grosvenor Casino is the self-heralded "Most Popular Casino Brand in the UK". The online casino features an impressive repertoire of virtual casino games, as well as its very own live casino. It is powered by a number of leading software providers including NetEnt, Microgaming, IGT, Novomatic, Realistic games, and many more. Grosvenor Casino, as well as all other casinos in the Rank Group, has a licence from Gibraltar and the UK Gambling Commission, two of the strictest licensing jurisdictions for online casinos.

Security and Fairness

Online gamblers need to be aware of the risks that come with disclosing their personal and financial information. To put to rest any worry players might have, Grosvenor Casino has strict security measures to prevent hackers from stealing data. To do this, Grosvenor Casino has embedded SSL encryption into their network, obscuring all data until it reaches the server. Once at the server, your details are protected with high-quality firewall technology.

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Complaints

Read the complaints other players have left for Grosvenor Casino. Learn more about complaints.

Show all complaints
Grosvenor Casino - I won a live casino tournament but didn't get the prize

I opted in to a live casino tournament that was held on 8-11 march. I played over 70k pounds for the tournament. I should have won the first prize. I was not credited. The rankings the next day dissapeared. I spoke to livechat but I only got a promise I will get a response. Here is the chat :


Chat Started: Tuesday, March 16, 2021, 15:29:22 (+0000)

Chat Origin: Grosvenor_Casinos_En

Agent June


( 3s ) June: Welcome to Grosvenor Casino Live Chat! My name is June. How may I help you?

( 56s ) Catalin Dan: hello I played for a Live Casino tournament in 11 March

( 1m 6s ) Catalin Dan: I talked about this with the supporty

( 1m 38s ) Catalin Dan: you said i will receive an answer on my email

( 1m 56s ) Catalin Dan: I believe I have one that tournament, or placed at the top

( 2m 31s ) Catalin Dan: I should have received a prize bonus

( 2m 38s ) Catalin Dan: but i haven't received anything

( 2m 53s ) June: Hello, I am so sorry for the inconvenience caused Catalin, no worries to have, let's check on this together, can I please grab your username and Date of birth to locate your account?

( 2m 56s ) Catalin Dan: the promotion is not on your website anymore and I can't even see the final results

( 3m 9s ) Catalin Dan: cataboy0 11.04.1986

( 3m 32s ) June: Thank you. Lastly, may I also confirm if you are the account holder?

( 3m 38s ) Catalin Dan: yes

( 4m 51s ) June: Thank you, Catalin

( 5m 46s ) June: Please allow me a moment to check :)

( 6m 1s ) Catalin Dan: ok please

( 7m 52s ) June: Thank you :)

( 11m 39s ) Catalin Dan: i am still waiting no worries

( 14m 40s ) June: My apologies for the delay, Catalin

( 14m 50s ) Catalin Dan: no problem

( 15m 16s ) June: I can see that you opted for the offer but did not qualify for a prize.

( 15m 50s ) Catalin Dan: i played 70 000 pounds on livecasino

( 16m 4s ) Catalin Dan: i doubt that i didn;t earn any prize

( 16m 12s ) Catalin Dan: please show me the results

( 16m 40s ) Catalin Dan: it must be an error

( 17m 16s ) June: I certainly understand your point here, Catalin

( 17m 59s ) Catalin Dan: i played at grosvenor exclusive so every 10 pounds gave me 2 points. I should have 14000 points

( 18m 11s ) June: I only have the prize list on my end, but I will escalate your concern to the relevant team for the to check and get back to you within 10 working days if not lesser.

( 18m 37s ) Catalin Dan: how many points did the winner got ?

( 19m 21s ) Catalin Dan: i wanted to play for the 50k tournament as well , but now I am not confident you will honour the prizes if i win :(

( 20m 4s ) June: I am sorry for the way you feel, please allow me a moment, Catalin

( 23m 15s ) Catalin Dan: ok i will wait

( 25m 25s ) June: Thank you, Catalin.

( 26m 58s ) June: I have double checked and you are not in the crediting list. Rest assured, I am escalating this so that it can be reviewed by the relevant team. They will get back to you within 10 working days, with a final outcome?

( 28m 37s ) Catalin Dan: ok but i am very dissapointed

( 29m 25s ) Catalin Dan: i wanted to play this other tournament but i will not , i will part with my money with some other bookmaker, where i get paid if i win tournaments

( 31m 1s ) June: I am really for the way you feel and certainly understand your situation. Rest assured, we will have this reviewed and if you are eligible for a prize it will be added to your account.


I have not been contacted since.

staus Resolved
Grosvenor Casino - Slow verification process
Good evening, On monday 3rd September I opened an account with Grosevnor casinos and made a deposit of £1,000 through my paypal account. Now this paypal account was set up for me by my son in 2015, so it carries his e-mail address but its my account, registered to my address with my bank details and my cards. I played roulette and initially lost the first £1,000 so proceeded to make another deposit of £2,000 and fortunately I won and managed to gamble up to a win of £6,777 in total. I made a withdrawal of £777 leaving a balance of £6,000 in the account. The next day when I went on the account it was locked. I received an e-mail (the same e-mail i used for the paypal account) asking for verification documents. I provided a picture of my passport & a utility bill as per the required criteria. I received no response from the casino so I called their support desk. After getting through I was advised that in their prevention of money laundering I would need to provide the copies of the PayPal transactions and the bank statements as proof of funds, Which I also have done. I have had no further response from the casino. I have left numerous messages with promises that they will call me back. They ignore my e-mails and just say they are very busy and pass me around to different support teams without any sign of resolution. They have taken my money and its over 2 weeks now so im very concerned and finding it all quite stressful that im making no progress. I have done nothing wrong and win the money fairly. If required I can send all of my documents in support I really hope you can help me or let me know what additional information you need to assist me with this. I can send the bank details and transactions if you need them
staus Resolved
£6777
Grosvenor Casino - Refused a Bonus
I received an email that if I download their casino app,a bonus giving me £5 which will be credited by 13/03/2018. I downloaded the app as the email suggested. Having not had this bonus I asked Grosvenor Casino how come I have not got the bonus and I could not get a proper answer. This is their T AND C's via email (which I have read and sent to their online chat), they still refused. Terms & Conditions 1. Only players that receive this email and are registered on www.grosvenorcasinos.com will be eligible to take part in the offer. 2. The offer is only available via mobile or tablet. 3. The offer is only available to customers who have downloaded the Grosvenor Casino app. 4. To redeem the £5 bonus, customers must download the Grosvenor Casino app before Sunday 11th March 2018 at 23:59 GMT. 5. The bonus will be credited on Tuesday 13th March 2018. 6. £5 bonus is credited as non-withdrawable bonus with one time (1x) wager requirements. 7. Customers have 7 days from the date the bonus is added to their account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited. 8. Attempting to withdraw prior to meeting the wagering requirements will result in the bonus balance being forfeited. 9. Grosvenor Casinos reserves the right to amend or withdraw any promotional offer at any time and without notice. 10. In the event of any dispute the decision of Grosvenor Casinos will be final. 11. The offer is subject to the standard grosvenorcasinos.com terms and conditions. All online promotions are subjected to standard GrosvenorCasinos.com terms and conditions. Their phones are currently not working (ironically).
staus Resolved
£5
Grosvenor Casino - Claiming software glitches and refusing to honor legitimate win
.After a series of bets which equated to losers & small returns with no "glitches" I placed a decent sized bet of £12 straight up on the number black 28...The bets were on...The wheel spun....The ball landed in number black 28....Then after a small hesitation I received a message to contact customer support...My wager was taken...My winnings were not paid out. I contacted customer support as advised immediately.I explained the senario.I was advised by the vip team that it would be looked into & they would get back to me. They called me back & the feedback was..The tech team had looked into the issue & 28 did not come in & they offered to send me the record of the numbers sequence which 28 was not on. Following what I knew to be inaccurate tech feedback I went back into the speed roulette room & luckily enough I was able to see the last 500 bet results & there right in front of me as plain as day was the sequence of numbers that had been verified by the vip team but this time clearly showing the number 28 did land & was exactly where I stated it was Thankfully I was then able to take a photo of the evidence required to escalate & prove my case.On receipt of the evidence I now had, I was told that they would go back to the tech team & get back to me. They then got back to me with the following feedback..Summary as follows: 1) Yes 28 clearly did come in they found it & verified this fact 2) Yes you did place a bet of £12 staight up on number 28.Fact verified 3) Yes they took your wager for the bet & infact still have the £33 for the total bet laid out which included £12 on number 28 4) Regardless of the above we will give you your stake back of £33 for the wager & will not honour the winning wager of £387 Following this & after some persuasion & reassurance that by returning my stake it would not alter my "case for winnings" I excepted that they could pay back my stake which they then did & I escalated the complaint to Grosvenor management. The feedback from Grosvenor management was.........Summary as follows: 1) After further investigation we can confirm that your stake was not taken 2) We will be doing staff training as you were not given correct information 3) We will give you a goodwill gesture of £50 4) We can not be held responsible for a softwatre glitch on our end,its complex & happens My complaints are: 1) How can they hide behind t&c's/software glitches when thier investigation clearly showed me placing the winning bet & my stake being taken 2) How can they use a glitch in software as a reason not to pay out on a substantial win when after thier own investigation they had evidence & a record of the bet in question. 3) I have now been given 3 different reasons why my bet didnt pay out which implies dishonesty,deceit & an inadequecy of the software in use. 4) Does reliable adequate software tell you a number didnt feature in a sequence when it clearly shows in the game software history 5) If the Grosvenor can confirm the bet,why are they not obliged to honour it Thanks Jillee1
staus Resolved
£387
Grosvenor Casino - Refusal to pay me back my deposits
This is a true real life account of Grosvenor online casino complete failure for me as a customer & total lack of any kind of customer service This is a current case that started on 13th Feb when I withdrew: £364 to my current account £1000 to my Visa £3600 to my mastercard This is exactly how I deposited it so I'm just withdrawing in reverse. £364 got credited 2 days later the other £4600 is to this day over 2 weeks later still pending I needed to make these withdrawals to purchase a new car for my work because my current one went bang I spent over 7 hours on the phone in week 1 I spent over 6 hours on the phone in week 2 And I have phone records to prove including everyone I have spoken to and what was said. I have never once swore or be rude, I have however stuck to my guns and been adamant and firm that this is sorted as the up-most priority. I have been assured this is at director level of which I seriously question because my only point of contact is now a call center manager who refuses to call me at all since last Wednesday at 4pm. Anytime I call Grosvenor on any number be it their helpline, their head office or and person I speak to everyone is under strict orders to rail road me off the phone and say nothing. This whole incident has put me through severe mental stress, a complete loss of time and a total amazement of how bad a customer can be treated by an online casino who claims to be number 1. I had email contact with one of the directors up until a week ago when he decided to go on annual leave and didn't tell me so my further 5 emails have so far been ignored and my case downgraded to a call center manager who refuses to call me at all. This particular director emailed me stating he is 100% happy and satisfied my transactions were good from my end and that it is just a problem they have with a 3rd party gateway payment provider. Last contact I had was from the customer escalations team informing me of how sorry they are but when I replied I have not had a further reply since 4 days ago. I have had the phone repeatedly put down on me including by one of the PA's to one of the directors. Nobody in their company will call me or speak to me or resolve this matter in any way shape or form. I have proposed they call into play the offshore safety account that they have that matches all customer deposits for times of crisis and refund me my money out of that and keep the glitched money but all I have had is complete silence on the idea and the director who I was in emaill contact with acknowledged the possibility by saying he would need to seek higher authorization.. this was over a week ago now. I even tried cancelling the £4600 withdrawal 4 days ago then tried a £300 one instead based on what a manager told me in day 4 of this hideous affair, she told me that because the amount was for over £500 this is now being processed manually and they claimed that all their systems went down the day I made the withdrawal 2 weeks ago and there is a big back log and mine is in the cue. How much truth that is in anything I have been told by anyone so far is anyone's guess. One thing remains, I am owed £4600 that are my deposits, no winnings. I cant buy a car that I needed for work 2 weeks ago. A total lack of care for my situation, refusal to call me or email me back and instructions for everyone in the compay to keep their mouths shut if I call and to give one name of a call center manager who is supposedly dealing with it but that person refuses to call me and instaed of dealing with my case has a full day of recruitment complete with interviews and then a day in London apparently.. Not one person in your company right the way up to near the top gives a dam about my account, they are sitting on countless hundreds of thousands of pounds of profit but they wont pay me back my deposit at all and no date or time of when they plan to pay it back either, is this the behavior of the UK's number one casino? May I have my money back the day that you see this email and please do consider compensation on top for all the time and energy I have spent trying to get anyone in your company to listen as it has been extremly stressful my end and yet even more time wasted writing this email and putting together the supporting materials to back up what I am saying. My next options are to lodge a big complaint with the gaming commission and the 3rd party ombudsman and to have investigations launched with my banks as to when I am getting it back and why you are taking over 2 weeks to complete a withdrawal back to a customer I have tried every possible avenue of solution and I am exhausted so its time to get outside help starting with posting this to ask gamblers and then you might listen and pay me back my £4600. Come on guys think outside the box and pay me back what I am owed and di it out of your own pockets and keep the glitched money.. It is so simple I want a phone call from someone who cares and with someone with a solution not just an update telling me you are no closer to fixing it once a week. Think of the customer please the people who make up why you are a business in the 1st place. I have recently changed my number and it should show on your system Thanks Danny
staus Resolved
£4600
Grosvenor Casino - Issues with security team
I set up an online account at Grosvenor as I am a regular visitor to their casino and was made aware of the £20 free sign up bonus. Well after depositing £10 myself I won £500 so decided to withdraw. It wouldn't let me and they told me I had to verify my account. So i sent my passport and a HMRC letter for verification. These documents could be used to get police checks and have been used to verify myself in other government establishments but grosvenor said they werent. Their email stated i needed to send a household bill or a rent statement to verify myself but the house i live in is all in my partners name. Believing others would have the same problem there must be another way to verify myself. So i asked if there was anything else I could send? they replied with a list that stated I needed photo ID and a official document "such as" a utility bill etc etc. Such as implies this is flexible and since i had already sent documents which are seen as official in the governments eyes so they should be official here. But still no they refuse to help me they take ages to respond to my emails they've blocked my account too so I cannot log on. I tell them I have numerous documents which prove my address sent by the government. anyway I posted on here last night and had a response from their affiliate to send over my details still to here a response but would like to open this complaint now to start the ball rolling. I hope this can be resolved shortly. They also only seem to read one email response a day so iv sent supporting documents in but on a different email to my initial one from that 24 hours making the process a long and stressful one
staus Unresolved
£500

Complaint Statistics

Resolved 10
Avg. Amount $ 1,477
Avg. Complaint Duration 10 days
Avg. Response Time 3 days

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Player rating
4.8/10 30 reviews

Top reviews from our players

Nice games, nice staff and what seems to be a fast payout service (Still waiting on mine to go back on the card as I withdraw over the weekend and Natwest don't update until Tuesdays :( ) But hey that's note the casinos fault.

100% worth a visit and as someone else mentioned, not being able to cancel a withdrawal is a few nice change and it is nice to see they don't leave the transaction pending for 24 hours before processing. Job job!

Nothing to put here. But just to fill the space I will say I have not won millions yet :) But always next time.

Thanks for the positive review, Eviljesus. Great to hear that you are enjoying your Grosvenor experience. Grosvenor Casinos.

user avatar

Grosvenor is a name I know more for their excellent land based casinos than their on-line offering, but I do still like to play here on occasion - usually a snap response to receiving yet another free bonus, something they haven't been doing as much of recently but when I do pick up a free voucher code from them it almost always comes with just 1x wagering, meaning there's absolutely no reason not to take them up on the offer. It almost seems rude not to make a deposit if I lose the free £5 or £10 quickly!

If you are a member of a local Grosvenor Casino then you can currently claim a huge £40 new player bonus with a very low wagering requirement. That's double the £20 I got back when I joined, and definitely worth making the effort to sign up for!

I always appreciate the IGT table games when I play at this casino as they are quite hard to find in my experience. In particular the lucky streak blackjack is often very kind to me as is the video poker, although I'd like to see a few more machines - there's no Double Double Bonus for example, and many of the machines they do have lack a double up option sadly. The biggest number of slots also come from IGT but the majority of the popular Microgaming and WMS games are also offered as well.

Grosvenor is part of the huge Rank group, so there's no danger of not getting paid here. Withdrawals to e-wallets are very fast, so you can assume that card withdrawals will be amongst the quickest around as well.

I don't think this casino gets the respect they deserve all things considered, it is a shame their best welcome offers are reserved for existing members but I also understand the need to keep their primary business relevant as they tackle the on-line sector.

Joined Grosvenor casino last week deposit 20 pound took welcome bonus as you only had to play through five time. I loved the fact there was no reverse withdraw as sometimes its easy to play any winning back.

I played for hours and at the end I cashed out 500 pound. The money was in my paypal account the same day. Would definite recommend this casino.

Inactive user
10/10

Truly great casino!! The one thing we care about - speed of withdrawals and pending period. With Grosvenor no need to worry about pending periods because the winnings are in your account within 24 hours. Great industry leader.

Class casino with unbelievably fast payouts - a must for all gamblers.

I love playing at Grosvenor. I'm only a small time player mostly slots but there are plenty of slot games available as-well as roulette/video pokers etc.

Grosvenor may not offer tonnes of bonuses but the big plus side is you don't have to send documents and wait days for them to accept them or be told the documents are not sufficient etc (delaying tactics hoping you reverse your winnings), in fact there is no reverse option - if you win you cash out and its always back on my card in 48 hours. Very trustworthy casino with fast no nonsense payments back to you should you win.

Website could do with a bit of a revamp and loyalty points conversion rates could be bumped up slightly.

Thanks for the review nickuk911 . We do have plans to upgrade the desktop website, and hoping this will be complete before the end of 2015. We have recently given the mobile site a facelift, and there are plenty of other developments in the pipeline.

user avatar

I wonder how this casino can be among the best in Russia. If no registration for Russian.

Nevezuha, we are a UK facing casino only.

user avatar

If you're into live casinos then this is the best place to play. If you're not overly excited about live casinos, you can find a better place.

Game variety here is weak. Read some good reviews from people from the UK but I haven't read one good review from anywhere else. As mentioned, unless you're into the live casino action there's nothing here for you. Nothing about this place stands out. Payouts are just okay.

Appreciate the comments JK121212. You are quite right in pointing to the quality of our Live Casino offering, as we have 31 tables - 3 of which are dedicated. In addition, all dealers are trained to the highest Grosvenor standards. We are the UK's leading retail casino, so we feel its very important to re-create the club experience on-line, andhave invested heavily in doing so over the past year. In terms of slots, we are launching new titles on mobile and desktop on a weekly basis, so our offering in this area will continue to improve. We work with Novomatic, IGT, Playtech, WMS and many others. As for your last point on the reviews, we can only accept casino players from the UK, which would explain the lack of reviews from players from elsewhere. Hope this information helps. Stewart

user avatar

Grosvenor Casinos are a well known name here in the UK, where they have large land-based casinos in many towns and cities. I'd guess that we are one of their main on-line markets, and am pleased they have been confirmed as one of the brands confirmed to have applied for a license to continue offering their on-line services here in the UK when our new regulations kick in in a few days.

If you have ever been to one of their land casinos, you should dig out your membership card as you can use it to claim a £20 no deposit bonus offered to all existing members. If you are a member but don't have your card anymore I recommend contacting support, who may be able to advise a way to locate your details. I was able to claim this £20 no deposit bonus and was surprised to find it carried only a 1x wagering requirement, so of course this is one bonus that is WELL worth claiming if you can!

Whether you receive the no deposit or not, there is a second new player bonus of £20 available to all customers.To receive this, you must a deposit of £20 and play it through five times, at which point the £20 will be credited to your account as cash. Really nice offers, and a massive rarity in today's market.

The honeymoon period with this casino seemed to last a very long time with me - they continued sending me no deposit bonuses and codes perhaps once a month for a very long time after signing up, and I'm unsure if this only stopped because I was not depositing often, yet usually cashing out from the free bonuses. I hear from other players that they still receive great freebies regularly from Grosvenor - a friend recently got £50 with 10x wagering for example.

As for the games, the selection is quite small relative to what other casinos offer now. They have mainly IGT/Wagerworks games only. I like many of the slots on offer, but have found the table games to be particularly brutal, especially the blackjack. I particularly like the video poker which is possibly the only one online that allows you to use keys 1-5 to hold, making it the fastest version around.

Support have been excellent whenever I have needed their assistance - very quick responses, polite and helpful. Cashout times to e-wallets are in the region of 24-48 hours usually, and they do payout on a Saturday too (unsure about Sunday, but I think its likely).

The small selection of available games is a tad disappointing, but as long as you check there are sufficient games you wish to play before depositing I don't think it should be a deal breaker. Just stay away from the table games IMO - they will bankrupt you really quickly!

One other strange but important thing... in recent times they have disallowed promotion claims on deposits that were made via Skrill. I really have no idea why they have done this, but its a big issue for me and means I have not deposited for some time. A real shame!

I was out in London, Piccadilly one night and me and a few friends decided to go to Grosvenor Casino, not to gamble but to drink and have a meal as they have a nice restaurant there.

Anyway, after I had finished eating I went downstairs to the tables and started playing some live roulette. I never realized they had an online gaming website and after a short conversation with one of the regulars at the Casino they informed me that I could obtain a free Voucher from the Counter to use at their site. I received an online gift code for spending over £20 on food and drink, the next morning I Registered. Inserted the Gift Code for £10 and started playing slots.

They have a top selection of IGT software games and I think I found the best out of the lot when I loaded up a slot game called Grand Casino, it consists of 20 lines and 2 features. I hit both features several times, the first feature is where you must hit 3 scattered Dice on the center reels, this pays out free spins, the second is where you must get 3 or more scattered roulette wheels for a high multiplier win. I had my balance on £80 and was yet to make a deposit. Seems I didn't need to and decided to cash out the £80. I received the money without fuss 3 days later and then made a first deposit of £20 in order to claim their 100% first deposit bonus. You must wager your deposit 5 times over in order to get the bonus, this is also added after a maximum of 24 hours.

The money I deposited was swallowed whole within minutes, one of the quickest deposits I have lost online and didn't even manage to wager the deposit 5 times, I wasn't prepared to make another deposit as the machines where clearly out to get me.
But overall I made £60 profit from nothing and their online casino is very well presented, safe and secure. If you are planning on going to the casino in person make sure you get your voucher code to use online if your a new customer. :)

They also have many promotions during the Christmas period, now's the time to start winning.

Grosvenor casinos is probably a completely unknown quantity to everyone unless you live near one of the seaside towns like Brighton where they have casinos.Its the same company that runs Meccas Bingos that are all over the country and they generally quite secure.

They offer fairly decent bonuses for the small gambler. I understand they also give you extra if you sign up to their club cards at their casinos, but I am not a member. However the do give you a decent deposit bonus that needs only a 5x play through which is the lowest I've seen. You only get 20 GBP but its a start.

You do not get as many games as other casinos. It seems to be a mix of Playtech and other slots thrown in. You get a live casino, the normal Playtech table and card games with a few games like monopoly thrown in. Whats really nice about the games is that you can play with a 1p stake - yep just 1p, so you can really drill your tactics and test out the casino.

I actually found the casino quite fair in paying out. The roulette wheel was where I made most of my money, but I spent most of my time playing the slots which are not too bad. They don't have the 50 slot mega games, but who needs them.

If you are looking for a decent casino with small stake sizes and fair payouts then they are a reasonable choice. They also pay through debit card reasonably quickly. They are also supposed to pay through Netteller same day but I didn't get the chance. I would rate this 8/10 overall, I would rate it higher if they had bigger jackpots on show.

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