Resolved
Resolved
Grosvenor Casino - I won a live casino tournament but didn't get the prize
I opted in to a live casino tournament that was held on 8-11 march. I played over 70k pounds for the tournament. I should have won the first prize. I ...
Resolved
£6,777
Resolved
Grosvenor Casino - Slow verification process
Good evening, On monday 3rd September I opened an account with Grosevnor casinos and made a deposit of £1,000 through my paypal account. Now this ...
Resolved
£5
Resolved
Grosvenor Casino - Refused a Bonus
I received an email that if I download their casino app,a bonus giving me £5 which will be credited by 13/03/2018. I downloaded the app as the email ...
Resolved
£387
Resolved
Grosvenor Casino - Claiming software glitches and refusing to honor legitimate win
.After a series of bets which equated to losers & small returns with no "glitches" I placed a decent sized bet of £12 straight up on the number black ...
Resolved
£4,600
Resolved
Grosvenor Casino - Refusal to pay me back my deposits
This is a true real life account of Grosvenor online casino complete failure for me as a customer & total lack of any kind of customer service This ...
Unresolved
£500
Unresolved
Grosvenor Casino - Issues with security team
I set up an online account at Grosvenor as I am a regular visitor to their casino and was made aware of the £20 free sign up bonus. Well after ...
Resolved
£300
Resolved
Grosvenor Casino - Slow Withdraws To E-wallets!
Hi, basically I have been playing at grosvenor casino for many many months now, maybe even a year. And i have experienced very painful and slow ...
Resolved
£50
Resolved
Grosvenor Casino - Bonus not paid, no reply to numerous emails and chat
Grosvenor are normally great at paying bonuses and have low wagering rates in order to be award bonuses which is why i use them so much. I ...
Resolved
£100
Resolved
Grosvenor Casino - Stated 24/7 help line and live chat when it is definitely not
I signed up to grosvenor casino as I was tired of playing the same old slots and I saw that they offered an all time favourite of my reel king. ...
Resolved
Resolved
Grosvenor Casino - Refusing to help me fix an error with my personal details
Registered with grosvenor casino there was a error made in my first name and the month of my date of birth phoned the casino to fix this error they ...
Resolved
Resolved
Grosvenor Casino - Account closure for unknown reason
I won money on this casino the other day and ive recently just tried to log into my account and all it said on the screen was error so i quickly ...