Grand Reef Casino Complaints - Withdrawal & Other Problems

Grand Reef Casino - Unpaid withdrawal after 1 month

I requested to withdraw $2000 NZD from my Grand Reef Casino Account over a month ago. I chased it up with repeated emails. 9th April withdrawal ...

Grand Reef Casino - After 4 months still not paid in full

My withdrawal of € 850 of January 2018 was weekly paid with € 100 a week until the last € 250. On May 7 I got an email that this would soon be ...

Grand Reef Casino - Delayed $811 withdrawal by 2 months

I have played here for a few years. They have been delaying and lying about when they will pay me. I have been contacting them since early March for a ...

Grand Reef Casino - Delinquent Withdrawal Request

Support | Grand Reef Casino 11 Mar to me Thank you for contacting us regarding your request. Our finance team will be processing the ...

Grand Reef Casino - Delayed $8000 payment

Won $8000 Nzd on the 18/3/2018 have been playing here for years ,Casino says 5 or so business days for withdraw process its now been nearly an month, ...

Grand Reef Casino - Delayed payment of 5,000 NZD

I have been waiting 17 working days for a payment of $5000. Every time i ring i get the same generic answer. The finance team is elusive and from my ...

Grand Reef Casino - Withdrawal accepted yet still not processed

I submitted a withdrawal request from Grand Reef Casino on the 29 or 30 of November 2017.. I was sent a confirmation email on the 1st December 2017 ...

Grand Reef Casino - Delayed payment, terrible service, extremely disappointed regular user

Like many other complaints, I have read the biggest issue GRC has is delayed payments. If I had of known this, I may never have joined or used their ...

Grand Reef Casino - Stalling payment for weeks

I made a withdrawal on the 22 of November last month and since then it has been a repeat of the same lines every time I have tried to follow up on my ...

Grand Reef Casino - Non payment of $900.95 since Sep. 2017

I have a delayed payment of $900.95 since Sept 9th 2017, on that same date I received an email stating they can no longer service Australian players ...

Grand Reef Casino - Payment delayed for 3 months

After having every document been veryfied, I made my first withdrawal request on 12th of August 2017. Nothing happened for about 2 weeks, so I put it ...

Grand Reef Casino - Unpaid Withdrawal

On 1 September 2017 I made a withdrawal request of $1000 at Grand Reef Casino. I have followed up my request so many times but have not received a ...

Grand Reef Casino - Two of my last three withdrawals have taken over two months to settle

I had previously made a withdrawal for $800 and was emailed to fill out a deposit confirmation form, sign every deposit I had made an send it back. ...

Grand Reef Casino - Delayed payments, empty excuses

Hi, i had a win of $3200 well over 2 months ago. I am still owed $2200, and keep getting stupid excuses. (here is an example)... Please be advised ...

Grand Reef Casino - No contact and no payment

I am an Australian player and on September 10 while I was playing a screen shot appeared telling me my account was suspended. I contacted chat and was ...

Grand Reef Casino - Not honoring a withdrawal

Hi my name is Marcello < surname removed >l want to make a complaint against grand reef casino for not honouring withdrawal of 500$. On the 18/8/2017 ...

Grand Reef Casino - Still waiting for my $1350 withdrawal to be paid

on the 28th of august 2017 i made two withdrawals my first withdrawal was $1350.00 and then i made another withdrawal for $350.00 in the email that ...

Grand Reef Casino - Unpaid Winnings

I requested my withdrawal of $2264 on 23rd of August 2017. After 5 days casino requested Verification. This was complete by 31 August 2017. I have ...

Grand Reef Casino - Withdrawals delays with no reason

I have done 4 withdrawals.I have contacted the casino support but they said that nothing they can do about that.It is stated on terms of withdrawals ...

Grand Reef Casino - Not processing withdrawal, not saying why

On the 20th of April processed withdrawal from Grand Reef Casino totalling $1200. I have sent numerous emails and 5 phone calls to the casino and ...

Grand Reef Casino - Delayed payment

In what appears to be the normal way of operating at Grand Reef I am once again spending time to chase a payment that is well in excess of their ...

Grand Reef Casino - No payment been 2 months

Hello I dont know what to do or who can help me it has been 2 months since I made my withdrawal , the first time was $1500 was still on there after 2 ...

Grand Reef Casino - Delayed Withdrawal For Weeks

I requested a withdrawal for $5,000 on 13.05.17. To date, this has not been processed. I am aware of the 1-5 working days terms and conditions as ...

Grand Reef Casino - Delayed payment of 200,000 NZD jackpot

On the 19th of January 2017 i won a sweet party progressive jackpot of $256,779.56 that same day i proceeded to withdraw $200,000 in Nemours amounts ...