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Grand Reef Casino - Delayed payments, empty excuses

UNRESOLVED
frisky01 New Zealand
Posted on October 27, 2017.

Hi, i had a win of $3200 well over 2 months ago. I am still owed $2200, and keep getting stupid excuses. (here is an example)...

Please be advised that due to the recent limitations on our international accounts and an increase in withdrawal requests, our finance team have decided to process your withdrawal in smaller amounts to avoid any further delays. As a temporary solution you will receive weekly payments of 500-00 Dollars to your account, the first payment was processed today and you will receive another each week moving forward.
However you may certainly rest assured that as soon as we resolve matters on our end, the remaining balance on your gaming account will be immediately processed for you to enjoy. Once again, your patience is greatly appreciated at this time and please do not hesitate to contact me should you have any further questions

Kind Regards
Riley

Casino Pitboss

i have received nothing in over 4 weeks now!!
i now have about 5 of these emails.
and still no action!

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