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Grand Reef Casino - Delayed $8000 payment

UNRESOLVED
Complaint Info
Disputed casino Grand Reef Casino
Reason Delayed payment
Amount $ 8000
ShaneC New Zealand Message
Posted on April 10, 2018

Won $8000 Nzd on the 18/3/2018 have been playing here for years ,Casino says 5 or so business days for withdraw process its now been nearly an month, Have spoken to Casino Chat 8 times now and they give me the same answers each time ,Really not impressed still like there games but whats the point if they dont pay out , might as well play free one on Facebook. Can anybody help?

AskGamblers
Posted on April 18, 2018

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

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