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Gorilla Casino

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Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

Gorilla Casino Review

  • Instant-play gaming
  • Features 3D video slots from Betsoft, among many other high-quality games
  • Exceptionally diverse selection of keno
  • Good amount of video pokers and table games
  • 24/7 customer care through live chat or email
  • Secured with SSL encryption and firewall
  • Proven fair by independent testing labs like GLI
  • No phone support
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General info & Latest Promos
Website http://gorillacasino.com
Established 2014
Owner Gorilla Casino Games Limited Casinos
Casino Promotion

Gorilla Casino is a Vegas-style online casino with a distinguished monkey mascot. The site is powered by both Betsoft and Parlay and features a variety of 3D bonus video slots, classic slots, table games, video pokers, and keno. Players can experience Gorilla Casino directly through the website with no downloads required. Gorilla Casino is licensed by the government of Curacao.

Restricted Countries

Gorilla Casino does not allow players from the United States. Players in all other countries are welcome as long as online gambling is not illegal in their jurisdiction.


Gorilla Casino is most famous for its full line of 3D video slots from Betsoft. Many of these games have become famous for their intricate high-quality designs, humorous plot lines, and multiple bonus features. Among the most popular ones are The Slotfather slot, A Night in Paris slot, Good Girl Bad Girl slot, After Night Falls slot, and Greedy Goblins slot. A number of other video slots and classic slots are available as well, from both Betsoft and Parlay.

Gorilla Casino features several popular table games for players to choose from. These include multiple variants of blackjack, such as European Blackjack, American Blackjack, and Super 7 Blackjack, among others. Gorilla Casino also has both American Roulette and European Roulette, plus Craps, Pai Gow Poker, Oasis Poker, Caribbean Poker, and unique boardgame-inspired games like Lucky Star and Fortune 36.

Those who enjoy a little video poker fun can check out Gorilla Casino’s single-hand and multi-hand denominations of some of the world’s most popular video poker games. Available variants include Joker Poker, Jacks or Better, Double Joker, Deuces Wild, Bonus Poker, All-American Poker, and Double Bonus.

Players can also pick their lucky numbers for the chance at huge winnings with Gorilla Casino’s 8 different types of keno. Each one has its own theme and pay structure, so keno enthusiasts can shop around for the game that they like most, from regular Keno and Instant Keno to Grand National Keno and Keno Saurus.


Gorilla Casino has customer support staff on-site 24 hours a day, 7 days a week. Players can get help with any issue simply by clicking the “Live Chat” button on the left side of the website to connect with an associate immediately. If needed, various departments can be reached directly through their respective email addresses.

Security and Fairness

Player safety is one of Gorilla Casino’s top priorities. As such, they employ SSL encryption whenever sensitive data must be transmitted, such as during registration or depositing. Additionally, the Gorilla Casino servers are protected by firewall.

All of the games at Gorilla Casino have been independently audited to show fairness. We fully believe that players will get a fair experience here.


Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

    Betsoft, Parlay
  • Deposit Methods

    Entropay, MasterCard, Neteller, Paysafe Card, Skrill, Ukash, Visa, Visa Debit, Visa Electron
  • Withdrawal Methods

    Bank Wire Transfer, Neteller, Skrill, Visa, Visa Electron
  • Withdrawal Times

    EWallets: 24-48 hours

    Card Payments: 2-5 days

    Bank Transfers: 3-7 days

    Cheques: Not offered

    Pending Time: 24-48 hours

  • Withdrawal Limit

    Not Stated
  • Restricted Countries

    • Afghanistan
    • Asia
    • Australia [1]
      • New South Wales
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Estonia
    • Hong Kong
    • Iran
    • Italy
    • Netherlands
    • North Korea
    • Puerto Rico
    • Russia
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play
  • Manual Flushing

  • RTP

    Not publicly audited
  • Currencies

    Australian dollars, British pounds sterling, Canadian dollars, Euros, Norwegian kroner, South African Rand, US dollars
  • Languages

    English, Finnish, French, German, Italian, Spanish
  • Licences

  • Company

    Gorilla Casino Games Limited Casinos
  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cool Off/Time-Out Tool

  • Reality Check Tool

  • Self-Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

Suggest an edit

Gorilla Casino Reviews by Players


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Pickelkroete 6 reviews
Reviewed on April 17, 2017


Well, it is very friendly that they offer a 40€ freechip for signup. There are only a few games on this site and they do not offer Betsoft games anymore. I don´t have a problem with that neither with the design of the casino. What counts is, what is inside. And the games are okay so far, the minimum amount you have to bet is a bit high.


I was very happy to win over 350€ with one spin and sure to be able to meet the wagering requirements. But suddenly an "unknown gameplay error" occured, just after winning that bit of pot. I tried some other games and in one it said that I had reached the maximum of bonus betting and would need to depoit, BUT... I didn´t even met the wagering requirements yet. What Casino gives freechips, lets players start playing with them and then forces them to deposit in order to continue playiing a freechip. In my opinion this is a big scam. I am waiting for a casino operator to response but I think the live and email support is always offline -> Do not play in this casino, especially not with real money...
Afi4wins 2037 reviews
Reviewed on April 19, 2016


Scouring through all the available promotions listed in Askgamblers, I came upon this gorilla of a casino offering a rather nice $10 no-deposit free chip. A gorilla but not King Kong, wild but not fearsome as King Kong. Okay, a subdued gorilla, if you like. Checking through the details and terms, the casino does not make any player feel excited to sign up and play, which every budding casino should aim for. Nonetheless, for something free, for 'money for nothing', I signed up to take up the no-deposit free chip, and to give this gorilla a try. Will it be good? I wouldn't know until I try!

Registration was easy as expected, verification was automatic, no need to click on any email link, and the free chip got in automatically too. So far so good. Next, I looked through the games available for me to play the free chip on. Not one game was familiar to me, and not one game from BetSoft either. When I clicked on the 3D Games button, nothing happened, but that button then disappeared from view. Damn! I knew it. BetSoft games were not available for me to play on, and I was left with only games from Parlay, which isn't even in my favorite list of providers. Things were starting to look bad for me.

The first game I tried was Dead Man's Chest, a pirate-themed game, complete with a parrot and a one-eyed ghost. A what? A one-eyed ghost? Yep. The Wild symbol in the game. A ghost in a pirate game may be a strange thing, but who cares. A game is just a game. Like it or don't. Simple as that. Yep, simply put, I didn't like it! Payout was terrible, free spins game was unthinkable, the paytable was submersible. Submersible? What does that mean? It means, the game payouts will keep you always under the water. Can you survive underwater all the time? Go figure! Hahaha.

The next game I tried was 'Tropical Aquarium', a new game. Aah, at least this game looked nice and welcoming enough for me to give it a try. Well, maybe because it looks a lot like my favourite game 'Dolphin Reef', minus the dolphin. The fishes are very nicely presented, but the minimum starting bet of $1.25 wasn't. Aargh! Why must Parlay games start with so high a bet size? To get rich faster? Who knows, but I surely didn't like it at all! All my remaining credits went bust so quickly, I didn't even get a good chance to play the game properly. Somewhere in that tropical aquarium, is an invisible PIRANHA fish...so better watch out! Hahaha.


Oh my gawd! It would be very much easier to ask me what I like about Gorilla Casino than to ask me what I don't like! Other than the 'quite nice' homepage design, everything else about the casino just doesn't stand up to my expectations! From BetSoft games not being available for me to play, which would have been at least a good thing for me, to the generally low quality of the 52 Parlay games, to the high minimum starting coin bet size of $0.05 instead of just $0.01, drastic increases in the total bet per spin amount (not gradual, bit by bit), the low payouts from the games, the very low 15 spins maximum for autoplay, cannot select the number of play lines in most games, blah, blah and blah! Geees! Gorilla Casino needs a complete revamp and a complete redesign in order to be competitive at all in this highly lucrative gaming industry. The way things are right now, Gorilla may stay in the jungle for ever more!!!
nemo_ice 1 review
Reviewed on September 28, 2015


Since September 18 I'm expecting a withdrawal. I have not received anything. The live chat does not work, I sent email to all emails that I have seen anywhere, and anyone answers me. What happens, it seems to have disappeared?
hajnrih 1378 reviews
Reviewed on February 24, 2015


I joined Gorilla casino about 7-8 months ago. I was looking for some no deposit bonus offer because my Neteller balance was 0. I came across this casino and the first thing I noticed was that they offered Betsoft software. I have to say that I am not a big fan of Betsoft games and I rarely play in those casinos.

I couldn't find any other offer so I decided to make an account and take the bonus. I don't remember how much money I got to start with but it was low maybe 20-30 euros. I didn't have any problems redeeming the bonus or making my account. I went to my profile to check the bonus requirements but it didn't show anything. Bonus amount taken was 0, remaining to wager was 0, everything was 0 like I didn't even take a bonus. But the money was on my balance so I decided to start playing.

Soon enough after some big wins on Slotfather my balance moved up to 100 euros. I was very happy with this so I decided to contact live chat support to ask about the bonus T&C. I found the live chat icon but their live chat support was offline. Ok I sent them an email and continued to play. After some time my balance was 120 euros and I was sure the bonus was wagered because I have been playing for some time.


All of a sudden I got a message that I was disconnected from the server because of excessive delays. I thought it had something to do with my internet connection so I decided to log in later and continue. It was the same after a few hours and the day after and the day after that. A few days later I got a brief message that I had reached the maximum of bonus free play rounds and that I needed to make a deposit. Live chat was offline again so I sent another email. A few days later I sent another email and because I had absolutely no response from them I decided to give up on this casino.
jojootjes 14 reviews
Reviewed on February 4, 2015


They enabled my account, I had a withdrawal request a few months ago but they do not pay out .

I am really disappointed about this casino, I think this is a fake casino because nobody is at home, no chat, mail etc. No money, but I payed real euro`s. Not fair!!!!.

I have to rate one star but I wanted to rate zero stars.

blondie 1539 reviews
Reviewed on January 1, 2015


I joined Gorilla casino very recently, when I was looking for a no deposit bonus offer. They have Betsoft and Parlay software's and I don't play in their casinos often, because I am not the biggest fan of the games, but I really liked the name of this casino, it seemed interesting, and the logo attracted my eyes too, so I signed up.

After I signed up, the sign up bonus of 40€ was in my balance already. With that I went to play Dr. Jekyll and mr. Hyde. I have to say this was the most useless way to use this bonus. I placed 0.55€ bets per spin and lost all my balance to this game within 20 minutes. I was running after the free spins, which I didn't get. I know that you have to make 100 spins with red potion feature to get free spins, but I don't know how big balance you need to have to do that. This game ate all my money so fast, without even one descent win! I only once got red potion bonus and it gave me less than 1€. What a shame.

The next day I made a 20€ deposit and went to play Greedy Goblins. I placed 1.50€ bets per spin and with my balance I could spent there about less than half an hour. I don't know why this software doesn't like me but it just didn't give me any wins at all, so these both were the fastest times my balance got eaten so fast.

The casino itself is nice, I like the look of it. Deposit took few minutes to get into my balance and they have live chat as well, which is nice. However, I won't be making another deposit there. If both- my ND bonus and deposit didn't give me anything, I don't think I could actually win something there and even though they have 3D slots which many members would really like, they're just not my cup of tea.
Hi Blondie,

Thank you for reviewing our brand, I'm sorry to hear that you are not yet one of our winner of 2015, but your turn will come, we had some big winners the last few days of 2014, players won some big Jackpot to start 2015, not a bad way to start this New Year ;)

I have a question, did you got your Cash Back ? GorillaCasino is offering Cash Back in Real Money for you to have a second chance, if you did not got it, you will get it soon and i'm sure you will be at your turn one of our winner soon and we will congratulate you on that ;)

I wish you all the best for 2015 to you and to all the GorillaCasino Players and as well to all AskGamblers Team, it's because of them that we can chat now ;)

Let me know if i can help you in anything,

Wish you good luck !
katemak 1262 reviews
Reviewed on December 18, 2014


I was just reading the complaint which I saw in other forum, which was the same one, so that's why I said, you don't respond to customers, but in this case I wasn't referring to me Eric. But I am very pleasantly surprised that you take very good care of your customers and yes I will agree that most of the complaints made by players are surely by players who doesn't read the casino Terms.
katemak 1262 reviews
Reviewed on November 22, 2014


My review will be on Gorilla Casino and this is the oddest name of casino I have seen so far, but what I can do, free chip is free so why not try, especially before you buy! I am not so big fan of this BetonSoft games, although I have some favorites, but I play them only if they are given as a free chip.

So when I was searching for some free bonus I came across this casino from another site, when I saw this casino giving 40 free spins on some of the BetSoft games.

The Part I didn't like about these guys was that they are Curacao license and that they don't answer on emails sent from customers, but that was I have read before I tried this casino. Well such a new casino and already have complaints against them, well that’s not nice start to attract new players.

Well it was a nice offer since they were not asking for deposit so yes I did register and took that free spins. I played Under The bed slot, which this is the slot I play in any casino if I am given free spins, just because this game is full of bonuses and free spins and lots of wilds during your playtime. From those 40 free spins I won 28 euros, so that was not so bad start to play for a while, but since the bet per line here was 0.5, well I think all the Betsoft games with the same bet, so 28 was not enough to play as I expected. I waste the free chip really quick and didn't wager not even 10% of the bonus, but still it was free chip.

Few days ago when I sign in there I found another 5 euros free chip, but still don't know why, well I might use it, still don't know. Well good luck BetSoft lovers, you might like the casino!


Don't know why, but I was not impressed by the looks of the casino and from the name also, well, there are many players interested in these slots but not me!
Hello Kate,

Thank you for that test, we need more people like you to be able to have some feedback about our brand, i'm very sorry that our Gorilla design does not feet your Best Casino Design.

I do have a question for you, when you are saying "The Part I didnt like about this guys was ,that they are Curacao licence and that they dont answer on emails sent from customers,but that was I have read before I tried this casino." If you did sent us with your email ; k*************k@msn.com i just checked and we did not got anything from this email address, would be good to have an answer from you to be able to check that because we are getting emails from others players.

Thank you for that and good luck to you,

King regards,

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