GalaxyPig Casino

Have been waiting one week for now to get reply to my message about KYC documents. Withdrawal is pending also because that. No contact from customer service and the only way to contact is send email.

Found this casino on the certified page and I gave it a try, at first played at 1euro bets and pretty much all games where dead then I decided to race a bit and raised the bet and that's when magic happen :P got a insane hit on jungle spirit and managed to up my balance to 3.3k euro.

Made a withdraw on 2.8k to my ewallet and I saw a lot of ppl had some bad comments about delaying times so I really hope I get my money in time since I really like the layout and navigation of this casino. But yea so far I'm really pleased with this casino and I will keep you updated about my withdraw time :)

Good bonuses, nice support in general, nice design, layout and gameplay.

I have been waiting for my withdrawal for over 2 months, its a higher 4-figure, so if you consider playing big, this site doesnt seem the place to go. Very frustrated since support didnt help at all. This turns the joy of my win into nothing comparable.

I joined GalaxyPig Casino six month ago. Their logo caught my attention and I decided to check out this casino. Their logo remind me so much of the other casino I used to play in and which was really so nice but unfortunately it’s been closed for some time now. It was Piggs Peak Casino powered by Microgaming which was part of Fortune Lounge Group.

But let’s back to Galaxy Pig. I’ve played here 3 times and claimed all 3 bonuses from their Welcome offer. Since I played last time they have changed their ‘Welcome offer’ and now I see bonuses of 100% on your 1st.deposit, 50% on your second deposit and 50% on your third deposit. But when I joined them there was 200% 1st.deposit bonus. I had quite much money to play but it didn’t helped me at all to meet wagering requirements. They were pretty high because there is 35 x deposit+bonus money. This welcome offer would be so much more attractive if they lower wagering requirements to 20 x or 30 x deposit + bonus. They we come to withdrawal process which takes between 3 or 4 business days. I have no doubt that everyone would agree this could be way faster too. I say this because there is so many casinos out there with so called instant withdrawals and yes, I think that withdrawal should be fast just like our deposits go instantly to casino accounts and we were discussing this on forum few days ago. That would be fair. Waiting on your money 3 or 4 days is really long time.

To be honest with you all I was impressed by the look of GalaxyPig and their website. Navigation is simple and you can find everything you are looking for without problems and ‘hidden’ icons and tabs. What matters is FAQ page and they went into details so compliments on my side for this page too. Whatever answer you looking for, its there. I can’t tell anything about Live Support as I never get in touch with them. It seems to be another average casino.

This casino have a good diversity of games and a nice layout.

Slow payments, I still wait at more than 5 days for a skrill withdraw and no one can tell me when I will be paid.

GalaxyPig Casino

8 years ago

Dear Pedro,

thank you for your review and we are sorry for the delay in your payment. I believe the issue had already been resolved and your money was delivered to you.

We will do our best to avoid such delays in the future.

Once again sorry.

GalaxyPig Team

Good navigation and game experience. Good bonus with 35 times wagering.

It's been 9 days since I requested withdrawal. Support doesn't help. Had had 10 chats with them and all useless. So, if you win there, it might take you 1-2 weeks to get your money.

GalaxyPig Casino

8 years ago

Thank you for your feedback Ulaks2012. We will do our best to improve our services and provide players only the best experience. I believe your payment has already been processed and we are very sorry for the delay and any inconvenience we have caused you.

GalaxyPig Team

Casino very nice to play, good selection of games, correct support with all the explanations, I made two deposits in one won in another lost but both played whit alot of fun, which is the objective. I hope it's always like this-fair game-Because I intend to return to this galaxy.

Good luck to all.

The games should be divided by provider, it would be easier to search for them. Payments for e-wallets should be faster.

GalaxyPig Casino

8 years ago

Hi JMORE66,

thanks a lot for your review. We are happy to hear that you had a good time with GalaxyPig and hope you will come back to check out our fantastic upcoming promotions. :)

We will do our best to improve and to make the player experience as pleasant as possible.

Your GalaxyPig Team

Very good games, page look very good. In Responsible gaming you can make easily Self-exclusion.

Bonus wager is deposit + bonus x35, I did not got second deposit bonus at all!!

Then I got letter with free spins, got 40eur win, I was playing and in moment no money at all balace was 25 eur!!! bet was 1.5

GalaxyPig Casino

8 years ago

Thank you for your feedback and review which you have sent towards us. We are glad that you have enjoyed our games and you have a good feeling also from our pages. Issue regarding your 2nd deposit bonus which you haven mentioned was caused by fact that at a time of your 2 nd deposit you had still active your first deposit. In order to activate a consecutive bonus, the previous bonus must be claimed/expired or forfeited by player . Rest balance of your first deposit bonus was forfeit by you additionally after your second deposit. This prevent you from getting bonus. However we have send you also an email from our customer support together with a complete gaming history of your recently played games which we have obtain from our game provider.

Very nice support, good choice of games, but very slow payouts for my taste.

The casino has a great layout and offers you the basic Netent games which is enough if you play your favorite games. I'm not a huge fan of deposit bonuses so in that part I can't really say much about that, just read terms and conditions. Withdrawals were made fast due to fast verification just like that, you can trust them on that.

Now to the part I really disliked. Of course casinos have the terms and conditions for actual bonuses and offers, but there was an offer I did not understand, win the weekend bonus. I read the terms several times, and still I found it poorly explained so I asked the livechat host some questions regarding this offer. She basically said what it was written and linked me to the bonus site. I said, this bonus offer is misleading, I can't see the win/win situation as it was stated, so you deposit 10-100euros you get 10% cashback up to 10e, if you deposit 100+ euros up to 500 you get 15% and so on, the percentage increased based on your deposit.

Ok I understood that but why can't you make a withdrawal if you win during the period of this offer? I mean you can make a withdrawal BUT the cashback will be deducted, lets say I deposit 400 euros which makes me entitled of the 15% cashback, I play for a time with loss/win included, suddenly in win maybe 800 euros, during this time, which is stated in their terms, cashback is based on deposit and net loss, so I play during the weekend loose a lot and suddenly win back my money and obviously I want to withdraw it, I loose the cashback, this is not even an offer, it's two sided sentence and misleading, you are basically saying that you must loose, it's bad, really bad for those who are curious and questioning this kind of thing, I liked the casino at first but now I'm thinking different if I even want to keep the player account, based on this they only get 6/10.

GalaxyPig Casino is one of the newest online casino. I joined at their website just recently, a few days ago. While I was looking for some no deposit bonuses, I found that this casino is new and it offer 10 free spins on Jimi Hendrix without any deposit needed.

GalaxyPig casino has games from three different software providers; here are NetEnt, Yggdrasil Gaming and Playson software providers. After I created my account, the free spins were credited so I just opened the game. From 10 free spins I won around 1€, and I decided to play Piggy Riches later. At the beginning I raised my balance to 4€ and I thought I will be lucky enough to cash out maybe here. When I had balance on 4€, I changed the game again. I opened Dead or Alive and I played it on min bet of 0.09€. I had some winnings from it, but I never won any free spins feature and later I ended at zero on my balance. I guess I was not so lucky here.

I never came back to GalaxyPig casino and I never made any deposit here. Otherwise I think it is pretty, nice designed casino. I like their website, it is very simple and beautiful. The navigation for the games is great, they also offer live chat support or you can send them message if live agents are not online.

Otherwise they have some nice promotions and I think I could claim them in future. I enjoy while I was playing here, all works fine for me. The welcome bonus is 100% match deposit up to 250€ while min deposit is set to just 10€. I really like the min deposit here, much better than at some other casinos. I think this casino has my trust, it is pretty good so I will rate it with 8 out of 10 possible stars.

Live support agent should be available all the time.

GalaxyPig Casino

8 years ago

Thanks for your review zerooo. We are glad you enjoyed your experience at GalaxyPig and hope you will be back to play even more of the many promotions we have available. With regards to the live chat hours - since your review we have increased the live chat hours till 22:00 as we recognize the importance of having prompt assistance available for our players

Galaxy Pig is a casino I explored over a month ago. At first they caught my attention with their unique name, but after I had taken a look at them, they intrigued me with the fact that they offered 100% welcome bonus and cause they have such gaming providers as Netent and Yggdrasil.

Without any big hesitation I registered and made a 15€ deposit, even though the minimum to get bonus was 10€. After I made the deposit, I noticed that the bonus wasn't in my balance. I checked mt account section and saw that the bonus was locked. Another part of the bonus was free spins on for my deposit I was eligible for 10 free spins that I could use on Gonzo’s Quest or few other games, so I decided to check if I at least got the spins, but when I went to game section, there were only Yggdrasil games and no Netent games.

They have a live support but they were unavailable so I wrote them an email inquiry. Soon I received an email saying they were having some issues with Netent and that they would be fixed very soon. Also I was told that the bonus would be released when I wagered my deposit and I believe I had to do it 35x. So I decided to play Nirvana slot with my own funds. I played with minimum bets but couldn't get any winnings higher than 10x bet. When I had about 5€ left, I went to play Seasons slot. I managed to make around 30 spins when my balance was empty.

So the next day I visited them again and still the Netent games were unavailable. I wrote to support again and I was told that they were still dealing with issues and that I would get 10 extra free spins on Jimi Hendrix slot with 2x wager, as a good will bonus. It took 3 days when I was finally able to play my free spins. I won about 1€ and I lost all on Jimi Hendrix slot.

Overall I do have a good impression about them even though I faced many technical issues. I think they have a lot to improve, including variety of games and promotions and adding live support. At least I was pleased with the assistance from email support.

GalaxyPig Casino

8 years ago

Hi blondie

Thanks for your review and kind words towards GalaxyPig - we take player feed back very seriously and strive to make any changes and updates needed to make your experience at GalaxyPig a truly intergalactic one. Keep your eyes open for our latest offers, bonus etc that will soon be showing up on GalaxyPig