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Thanks for your review zerooo. We are glad you enjoyed your experience at GalaxyPig and hope you will be back to play even more of the many promotions we have available. With regards to the live chat hours - since your review we have increased the live chat hours till 22:00 as we recognize the importance of having prompt assistance available for our players
Galaxy Pig is a casino I explored over a month ago. At first they caught my attention with their unique name, but after I had taken a look at them, they intrigued me with the fact that they offered 100% welcome bonus and cause they have such gaming providers as Netent and Yggdrasil.
Without any big hesitation I registered and made a 15€ deposit, even though the minimum to get bonus was 10€. After I made the deposit, I noticed that the bonus wasn't in my balance. I checked mt account section and saw that the bonus was locked. Another part of the bonus was free spins on for my deposit I was eligible for 10 free spins that I could use on Gonzo’s Quest or few other games, so I decided to check if I at least got the spins, but when I went to game section, there were only Yggdrasil games and no Netent games.
They have a live support but they were unavailable so I wrote them an email inquiry. Soon I received an email saying they were having some issues with Netent and that they would be fixed very soon. Also I was told that the bonus would be released when I wagered my deposit and I believe I had to do it 35x. So I decided to play Nirvana slot with my own funds. I played with minimum bets but couldn't get any winnings higher than 10x bet. When I had about 5€ left, I went to play Seasons slot. I managed to make around 30 spins when my balance was empty.
So the next day I visited them again and still the Netent games were unavailable. I wrote to support again and I was told that they were still dealing with issues and that I would get 10 extra free spins on Jimi Hendrix slot with 2x wager, as a good will bonus. It took 3 days when I was finally able to play my free spins. I won about 1€ and I lost all on Jimi Hendrix slot.
Overall I do have a good impression about them even though I faced many technical issues. I think they have a lot to improve, including variety of games and promotions and adding live support. At least I was pleased with the assistance from email support.
Hi blondie Thanks for your review and kind words towards GalaxyPig - we take player feed back very seriously and strive to make any changes and updates needed to make your experience at GalaxyPig a truly intergalactic one. Keep your eyes open for our latest offers, bonus etc that will soon be showing up on GalaxyPig
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GalaxyPig Casino is one of the newest online casino. I joined at their website just recently, a few days ago. While I was looking for some no deposit bonuses, I found that this casino is new and it offer 10 free spins on Jimi Hendrix without any deposit needed.
GalaxyPig casino has games from three different software providers; here are NetEnt, Yggdrasil Gaming and Playson software providers. After I created my account, the free spins were credited so I just opened the game. From 10 free spins I won around 1€, and I decided to play Piggy Riches later. At the beginning I raised my balance to 4€ and I thought I will be lucky enough to cash out maybe here. When I had balance on 4€, I changed the game again. I opened Dead or Alive and I played it on min bet of 0.09€. I had some winnings from it, but I never won any free spins feature and later I ended at zero on my balance. I guess I was not so lucky here.
I never came back to GalaxyPig casino and I never made any deposit here. Otherwise I think it is pretty, nice designed casino. I like their website, it is very simple and beautiful. The navigation for the games is great, they also offer live chat support or you can send them message if live agents are not online.
Otherwise they have some nice promotions and I think I could claim them in future. I enjoy while I was playing here, all works fine for me. The welcome bonus is 100% match deposit up to 250€ while min deposit is set to just 10€. I really like the min deposit here, much better than at some other casinos. I think this casino has my trust, it is pretty good so I will rate it with 8 out of 10 possible stars.
Live support agent should be available all the time.