Flamantis Casino

As this casino hasn't been reviewed since the beginning of 2017, I thought it's about time.

Firstly, they are no longer managed by Direx under the MGA, but another company allegedly licensed under Curacao egaming but managed in Bulgaria??? They share the same license number with their partner Noxwin.

I like the game selection here. For me it is Netent or from time to time, Microgaming.

I like that you can set your own gaming limits here, without having to contact support.

I started off with a small deposit of 20 euros to get a feel for the website. I received a 100% bonus which was added straight away which was cool. I didn't win anything but hey ho...that's the name of the game. I decided to deposit another 20 and managed to get up to 100 on Starburst. Being sensible, I cashed out. I usually don't cash out until I've won a larger sum but I wanted to test their withdrawal speed.

I deposited and withdrew via Neteller. I tried to find info on their website about their processing times but could not, so contacted live chat. I was "no.1 in the queue with a 9 minute waiting time" which was strange, but ok. I requested chat in English as they give you the option to choose between that or Turkish....random.

The agent started in Turkish... Conversation was very short as I asked him what their usual pending time was and he simply answered "Please wait, it will be processed" and cut off the chat which was pretty rude.

I emailed them and I give them credit as they do respond pretty quick. However, almost 48hrs later and withdrawal is still pending so we shall see if I ever get it...

There's a strange silence with this casino...no automated emails to confirm deposits, withdrawals receipt of email to support. Makes me feel a little on edge, but only time will tell.

Flamantis...Flamantis...I cannot remember why it is. Why it is what, you may ask. Well, it's either I'm getting too old, or Flamantis is getting too old, hahaha, but I cannot remember now why I stopped depositing and playing at Flamantis, that's what it is. I do remember signing up at the casino way back in 2016, well, it isn't really that way back, but it does seems so, and I also cannot remember what free offer I took up upon signing up. Serves me right for not writing a review when my mind was still fresh. When it's almost frozen, most things are forgotten, hehehe.

Well, anyway, I know for sure that is one of EveryMatrix casinos, I've already registered at so many of them, and I haven't complained on any of them either. That's pretty good, isn't it? Never mind about all the other complainants, they must have done something wrong along their way and then tried to put the blame on the casino for it. Hmm, thankfully, I'm experienced enough to avoid mistakes, and the ones that I did do are rather silly mistakes. Hey, I'm no perfect guy man! Hahaha.

I'm trying to wake up my sleeping memory as I'm writing this, trying very hard to remember the 'whys and the whatnots', but it isn't doing any good so far. Perhaps it was the selection of games at Flamantis that didn't attract me enough. I wasn't much into Microgaming games at all last year, but quite a number of NetEnt games were my favourites then, but all that has since changed. I'm more into Microgaming now and not much into NetEnt at all. What a change, hah?! Hehehe. So maybe I should start looking back at Flamantis Casino and figure out the 'whys' of last year. Was it also that Flamantis uses a Bonus Lock system? Hmm, that sounds familiar but I'm not very sure of it right now.

Anyway, I'm quite happy with EveryMatrix casinos, as can be seen by the number of memberships that I currently have, and their 25x deposit + bonus wagering isn't that bad either. Aah! Perhaps they should start offering wager-free free spins instead, like some of the newer casinos are doing, and that's where I've been most of the time since last year. Hmm, I guess my mind is a little bit awake by now, hahaha.

I had the worst scenario ever with Flamantis casino and the reason of that is everymatrix itself and there payments!! THEY CHARGED ME DOUBLE.
I deposited around 2500usd plus minus and one morning I looked to my banking account to see I was charge TWICE for every transaction. It's more like stealing money. We all trust our cards with payments department. I've been playing with everymatrix for a long time I never faced such an issue, the positive thing is that they confessed they did it and made a mistake which is respectful but the very NON respectful is that they took money of my card when I DID NOT AUTHORIZE them which is ILLEGAL.

I also pay interest of 3% and processing fees. I need to claim that from them.
Username:shihada

Flamantis Casino

August 12, 2016

Hi Shihada1,

We are sorry for the uncomfortable situation. However as we discussed already you were never charged twice by us, the money were put on hold by your bank.

We are sorry for you bad experience and we hope that you wont face such difficulties with us or any other provider!

Best regards,
Flamantis

Seeing from what casino group they come from I realized the Flamantis Casino is safe where I can play in. Owned by the famous Everymatrix and having Malta licence was enough info so I can play. So always searching for some freebie that way I came across Flamantis casino but at the beginning they were offering 25 free spins, when after few weeks later I saw one advertise where they offered 50 free spins as a welcome offer to join their casino.

Well luckily in that time I was busy with playing in some other casinos or maybe I was on lucky streak I just took a look of that offer and didn't take it. As I said after few weeks ago when I saw 50 free spins and as I remember they were on Jack Hammer video slot, so seeing this nice promo bonus I thought I could try my luck here with such a nice freebie.

Opened my account there gt the 50 free spins and won 14.50 euros. I continue to play and was playing on the same slot Jack Hammer. Actually I have never been lucky with that slot, but I thought I could give it a try. Well tried it but all for nothing. I managed to pop my balance with 11 euros and that's was the biggest win I had on that game. Yes I should of change that slot, because as I knew am going to lose all my balance but looking at the wagering requirements a don't think I stood a chance.

Yep I hit zero after 20 minutes of play and enjoyed for a while. I was looking at their welcome bonuses and not so impressed with it, because to take some 100% an average bonus and have to wage it X 35 the bonus, but the deposit as well, yet another casino with very unfriendly wagering. Still haven't deposited in this casino as I kind of forget it, well with all this competition online is really hard to remember them all, but maybe if I received any email from them I might check them out, because at the beginning I was receiving some offer, but lately or few months ago not even one email, no promotional letter or anything which will remind me of the existence of this casino.

Flamantis Casino

August 12, 2016

Hi Katemak,

We are glad to be reviewed by such a respected member of AskGamblers!

What I can promise you is that we will have really cool promotions soon and we will make sure that they will reach you! Due to our welcome bonus I do believe that you mixed up a little bit, cuz the wagering requirements are 25x not 35x :)

Cheers!

I first registered an account on Flamantis Casino when I found a promotion offer they had for some free spins for opening an account here almost a year ago. So I created an account here and I firstly checked the owners of the casino. I was happy to see that this casino was owned by Everymatrix a company that has some of the best online casinos and I trust them a lot. Lately I saw that they changed their casino owner and now they are operated from TK Services and they have a gaming license from Curacao.

The site has the familiar to me layout of the everymatrix casinos. It has slots mainly from NetEnt and Microgaming but it has also some lesser known slot providers. So I created my account and claimed the free spins which if I remember correctly were on Starburst. I had some fun with them but I did not won something good.

I checked their welcome offer and I saw that they offered 110% deposit bonus plus 50 free spins for NetEnt slots. The wagering requirement of the offer is very high since it is 35 times the deposit and bonus amount but I liked that they offered 50 free spins which could be played in almost all NetEnt slots. Also I liked that the minimum deposit of the promotion was only 10. Since I did not want to have a lot of wager to do I deposited only 10 and I started playing.

I did not use the free spins right away but firstly I played with my balance. Since I could not play Dead or Alive with the bonus I played other slots like Dracula and Wild Water but I did not any returns so it went fast. Unfortunately the free spins which I played on Twin Spin were awful too and I won very little so overall my slots session ended fast. I did not played here again mainly due to high wagering requirements.

The Flamantis Casino is licensed in Malta and offers games from 3 Software Providers: Microgaming, NetEnt and Betsoft. This casino is highly rated here on the AG and also I have to admit that it left me a good impression.

Their website looks exactly as I like. It is clear, without a lot of unnecessary details and with easy navigation. Just after I made an account here I wanted to contact the casino support via live chat. But at that moment, the live chat was not available although they offer this option, so the live chat here is not available 24 hours every day of the week. I had a few questions for their support related to the withdrawal process and the bonus offer.

Ok, I decided to search for this information on their website. The withdrawal process here is instant if you select an e-wallet as a method. But, I was not able to find the information how long the pending time takes. The welcome offer consists of one bonus of 110% + 50 free spins on any Netent game. The wagering requirements for this bonus are 25 x deposit + bonus and that's not all, for deposit of 50 or more Euros you will get 50 extra free spins. In other words, you get even 100 free spins that you can use it on any Netent slot game. I like this opportunity that the free spins are not limited to just one game. Indeed, just a few online casinos will give you this possibility. Also the wagering requirements are acceptable, so if you ask me this is a good welcome offer. The only thing I do not like is that you need to make a deposit of at least 30 Euros in order to take this bonus.

Besides casino, the Flamantis also offers Sportbook and Bingo games. I think this is safe casino with a good welcome offer and fast cash-outs process. All in all, for the Flamantis Casino I give 7 out of 10 possible stars.

Flamantis casino is one of AskGamblers newly added casinos but my first experience with them started a few months ago. I noticed that they were a new casino offering Microgaming, Netent and other software slots, as well as that they were giving no deposit bonus to new players. After registration I spoke to their support and received 15 free spins after a couple of hours. A great thing was that I could choose which game to play with them and my decision was to play them on Bloodsuckers. I don't remember how much I won but I didn't manage to meet wagering afterwards.

Since then I didn't visit this casino, they would send me lots of promotion emails but most of the time they were free spins on deposit so I wasn't very interested and frankly I didn't know whether they were trustful. When they got added to AskGamblers forum, I decided to give them another shot. Right around Eater time I received another promo email which consisted of a 200% match offer. I was drawn to it, as it requested only 10€ deposit and had to be wagered 25x deposit+ bonus.

When I visited them the second time and made my deposit, I noticed that they are Every Matrx casino and that showed me they can be trusted, as I haven't had any problems with their casinos before and withdrawals are usually fast. I made deposit and received 20€ bonus, so with 30€ balance I needed to wager 750€.

I really liked their casino lobby and game selection and I chose to play Twin Spin. I played with minimum bets and at first my balance went down to 8€ but then I had a couple of big wins and even 5 reels, so at some point my balance was up to 120€. When I had finished wagering, I had around 90€ left but I kept chasing a big win and wanted to withdraw 100€ or more. That didn't happen and slowly my balance disappeared until I lost all.

I am pleased with my experience at Flamantis casino and I think I will play there again when some interesting promotion comes up. I contacted their support regarding the bonus code and even though I managed to find answer myself and their live chat wasn't available, I received email answer within 30 minutes. They seem to be a good and trustworthy casino with great selection of games and decent promotions so I would recommend them.

Good selection of games. That's the only thing it has going for it.

Their welcome bonus is a farce for Canadians. I did a deposit of 100.00 and it was supposed to have a 100% deposit match. I try to contact support but chat is closed and only other option was email. I emailed them and the next morning I get a reply stating that because Netent is now blocked for Canadians, would it be ok to put the deposit on Microgaming. I said yes and got no other reply.

I went to chat when it was open and explained the story. She said she would have to Escalate it and I would get my welcome bonus in the am. Checked the next day and nothing.

I then get a reply saying to get my welcome bonus I would have to provide ID, the CC I deposited with and recent utility bill. I told them I have no problem sending it AFTER I get the welcome bonus and now it's been 2 days, no bonus and no more replies from them. No casino requires that kind of info for a welcome bonus. NOT FEELING VERY WELCOME!!!

Flamantis Casino

March 11, 2016

Hello cowsgomoo1929,

Can you please provide me with your username (you can also send it via PM) I promise to take care of this case personally?

Best regards,
Lazar Petrov

I opened an account here, not realizing they were connected to a site I had previously self excluded from. They let me deposit well over £500. I then, thinking about withdrawing emailed them asking if they were part of a group who I had maybe excluded from?? They didn't answer so I continued depositing and then 2 days later asked if I could remove my limit-chat then came back and said I was excluded after depositing well over another £100 since my info request.

I have emailed several times to everymatrix self exclusion dept who have ignored my requests, ie refund deposits as they should have blocked my opening with same details,card etc. Also which of their group and when did I exclude and when did they make the new rules-terms and conditions. I wanted this information as I would like to go to a small claims court for a refund or no win lawyer.

Principal of letting me open is not fair gaming. Hey should have rejected my attempt to open an account, I suggest they knew if I had withdrawn they would have refused this-its a win win game for them......