- Unique selection of casino games
- Fully instant-play casino
- Support by live chat is avaliable from Monday to Friday 9:00-00:00 CET - Weekend 13:00-21:00 CET
- Secured with SSL encryption
- Live Casino Room
- Live Casino Room
- Several country restrictions
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EnergyCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
EnergyCasino is an online casino with a large selection of Games Global, NetEnt, Novomatic, Oryx, Wazdan, BF Games, GreenTube and Extreme Live Gaming. All of the games within the casino are completely instant-play and only require Adobe Flash Player. EnergyCasino has been officially licensed by the Malta Gaming Authority.
Security and Fairness
All of the sensitive information you provide to EnergyCasino for banking, verificaton, registration, or any other purpose is safeguarded with SSL encryption. This is the gold standard of web security that all reputable casinos offer. With it, your personal and financial details are kept obscured as they travel throughout the network, making them nearly impossible for anyone to see.
- E-Wallets 1-7 hours
- Bank Transfers 2-5 days
- Card Payments 24-48 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
EnergyCasino is one of the few online gaming sites that offers Novomatic, NetEnt, Wazdan, Oryx, Extreme Live Gaming, and Microgaming games. Players can enjoy the most popular slots such as Theme Park: Tickets for Fortune slot, Aloha! Cluster Pays slot, Gonzo's Quest slot, and other. There are also online versions of some of the most popular land-based slots around the world, including Book of Ra Deluxe slot, Sizzling Hot slot, Columbus slot, and many more. Each slot offers a special bonus feature and a unique theme, ensuring that no two games are the same.
The table game selection at EnergyCasino contains some of the most popular games around. There are a total of 5 games offered: European and MultiBall Roulette, blackjack, baccarat, and sic bo. While there are no casino pokers or certain other casino games, EnergyCasino does feature most of the commonly played online table games.
If it's video poker you're after, EnergyCasino may or may not have what you are looking for. The casino is home to 3 different variants of the game: Jacks or Better, Joker Wild, and Deuces Wild. Each one offers a good paytable and smooth gameplay. While these are undoubtedly the three most popular variants, players who want something different will need to look elsewhere.
Live Casino
Players can also feel the thrill of playing in the live casino room from the comfort of their living room. Energy's Live Casino is powered by Extreme Live Gaming and hosts a number of variations on classic table games including Blackjack, Roulette, and Baccarat. The casino's lively and lovely dealers are rolling, spinning and dealing 24/7, so players can stop by at any time.
- +356 9994 5112
- +44 791 878 5604
Support
EnergyCasino does a good job at keeping players satisfied. If you have a question or a concern you need addressed, you can get in touch with a representative at any hour of the day through a number of methods. Live chat is the fastest in most cases, and it is available directly through the EnergyCasino website for free. Players can also send an email, or even write to the casino by post. Moreover, they put in effort to deal with player complaints quickly and fair.
Complaints
Read the complaints other players have left for EnergyCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
That is by far the fastest withdrawal I have ever experienced, wow!
Thank you so much for a wonderful selection of games, a very friendly and helpful support staff, and super-fast withdrawals.
I am forever a fan 10 out of 10 service.
Nothing to dislike, only wish they would add more Game Providers such as WMS and etc..
I won when I made my account and withdraw is fast in this casino
2016-06-27 I got 4 hats in game book of ra in 20 sek per spin witch means 2000 sek in win, but I only got 200 sek in win not 2000 like win tabel, so I got in to chat support and they told me you have 2110 in credit. I told them yes and thats because I won 50 freespins in this game but when I got 4 hats I only recived 200 sek not 2000 sek thats chating, No but Energy casino mean that I won only 110 sek in 50 freespin 20 sek per spin in book of ra rest was from 4 hats witch is impossible
Dear sarahbg2015, Thank you for your feedback. Our team have investigated the case and it turned out that you won 50 Bonus Rounds on Book of Ra Deluxe game (First you won 4 Books symbol, hat symbol does not exist in this game). Your starting balance at this point was 895.10 kr. After the bonus rounds has been finished your balance was 2965.10kr. Your total winnings during the bonus rounds was 2110 kr. Your stake was 20kr per spin and the selected symbol in the bonus rounds was the "Pharao" Our support informed you correctly, but we investigated twice to make sure that there were technical problems during the bonus rounds. We also have the screenshots of each round, but sadly I am not able to attach them here. You can also review/replay your gaming rounds. Please log in to your account, open the Book of Ra Deluxe game and click on the replay button near by the game round ID. If you need any kind of assistance please contact our support via live chat, phone or email. Thank you for being our customer. The EnergyCasino team wish you the best of luck! Best Regards, Norbert
This Casino site is very good site with many game selection .
I have send all documents and everything was approved. Some week after I told the support I want to change my email address, they told me to send id card from the new email address and bill proof.
My friend have also account in this casino site and requested same thing like me change email, they told him send email from his new email and done they changed his email.
So I dont know why they treat customers different. Some customers have to send id even if they already is approved in account only to change email and some dont have to.
I mean is there rules to follow or do different customers have different rules if so then is must be something new.
Dear Maroun, Thank you for your opinion. Any kind of changes on players account are taken seriously by our Payment and Fraud team. The reason why our team requested your ID before changing your email address was that we have to make sure that the person who would like to change the address is the one registered in our registry. In most of the cases we request ID, from all of our players even if they have been verified. I am not aware about your friend's case, but these requests are processed individually and with the aim of keeping your player account and it's details as secure as possible. We are sorry if you misunderstood this act, please understand that we try to guarantee not just the entertainment for our customers but also the security of their player accounts. If you have any questions, feel free to contact us! Thank you, Norbert
I joined Energy Casino a couple of weeks as they had a no deposit free spins offer. Can't quite believe that I won from free spins even after fulfilling all play through requirements - so here's the bad news, I didn't read the t & c's properly (because they were very, very well hidden), so could only withdraw £100 but come on, what's not to like? £100 for nothing.
Played my favourite Netent games, started off on Starburst then went on to Gonzos Quest, lady luck was, for once, on my side. I withdrew too without reversing and Energy Casino processed it lightning fast - I sent my docs over and within 12 hours they were verified and my withdrawal processed. I couldn't be happier. Customer services were brilliant, and I will definitely be back. Well done Energy, one of the best (and I've played on A LOT of casinos!)
The only thing negative I have to say is that the t & c's for the bonus was completely hidden however customer services emailed me a link - I can't complain really, I still won something for nothing!
Dear lewielewie, Thank you so much for your report, I am glad to read that you are part of our winners who profited from our free bonus offer. Regarding the Terms, they are not hidden from our players. I am sure you remember that the free bonus have to be requested, this information was presented on that special web page which contains all the details regarding our promotion free offer. The Terms are listed right under the steps of getting the free bonus. However, we are really happy that you like our services, we have hundreds of tournaments where you can win more free bonuses, free spins and special prizes! I hope that you will continue to strengthen our winners club! If you have any questions our support team is available to help you through phone, email or live chat! Best Regards, Norbert
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- Live Casino
- Customer Service
- Fast withdrawal
There isn't much to dislike, it all depends on what you're looking for.
I reckon the side bets on BlackJack are a bit high, other sites do £1 minimum.
Dear Unknownstarz, Thank you for your wonderful rating! To be honest I am not a big fan of the BlackJack game in general, but now it's the time to investigate this side bet limit. I will try to propose this to the management and if there is anything we could do about that, I will make sure that some changes will be applied. I wish you good luck, if you have any other ideas or if there is anything we can help you with please contact us! Best Regards, Norbert
I liked the games of course and the fact I won :)
The promotions could be better for smaller depositors: the conditions are mostly too vague and hard to find.
Dear Ranjediet, Thank you for your message and for your rating. We increased the number of tournaments, prize pools and the number of rewarded players in our top lists. Please check out our brand new Energy Challenge , where we reward our Top 250 players every weekend. Free spins, bonuses, gadgets are waiting for you! Just few real money game rounds could make sure that you will get rewarded! Upon that, we organize 2-3 smaller tournaments every week where you also win additional prices regardless on the level of stake you play! Best Regards, Norbert
I recommend this site. After 2 or 3 deposits, I won almost 600 euros, I did send my documents and 5 minutes later I had the money in my Skrill account. So many casinos should do the same.
Dear g2loq, Keep it like that! Thank you so much for your rating! Best Regards, Norbert
Good amount of games thats about it. Very poor payouts during my time playing on site.
Me and my wife both had account we played daily for about 2 weeks without a single win. Think we had 3 in game bonuses over that time and very poor payouts in the bonus, I have won more on a 5 pound jackpot slot machine and I'm not joking.
Chat are not really bothered either when ask to close account didn't ask why or want any feed back, just ok .bye.
There are alot better sites out there and would visit them first.
Hippodrome and 32 red, also William hill vegas, if you have not tried them welcome bonus is very high, work through x40 all in all, poor .
Hi eddie1986, First off all, happy Christmas. We’re sorry you and your wife are no longer members of our site, and we’re unhappy that you guys are unhappy. We can’t guarantee that you’ll hit big when playing, but what is guaranteed, is that you have the fairest shot at winning big at EnergyCasino as is available right across the entire online slot play industry. Some games are more volatile than others, some game bonuses should be hit on average once in every 50 spins, some take longer, and sometimes winning big requires luck. Our 320+ games all come from eCogra audited game providers like NetEnt, Microgaming and Novomatic – This means the random number generators the games use along with the player return rates, are all certified as correct, and as claimed. We do wish our customer service team had known of your dissatisfaction, but as you can imagine, sometimes people like to be private and don’t like to be asked questions about their play. Thank you for trying us. Please find solace in the fact that whilst you and your wife did not win on the games you played, other people surely did. Regards, EnergyCasino Team
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I signed up with Energy Casino way back in May 2013 and at that time it was a purely Novomatic based casino. I played the welcome bonus, felt quite underwhelmed by the range of games most of which I either hadn't played before or had only seen looking lonely in the land casinos as people concentrated on the IGT games... and pretty much forgot all about them for the next year or so.
Then, out of the blue I received an e-mail telling me they had just added some NetEnt games. I was pretty into NetEnt at the time after becoming a little disillusioned with Microgaming's offerings and was burning through most of my deposits playing Dead or Alive and Playtech's Great Blue. The e-mail promised a new 100% match bonus and also advertised double energy points (their VIP scheme) so I decided they might be worth another go. Since then it seems they've continued to upgrade their casino into a fully fledged multiplatform with Microgaming slots as well.
I was actually quite surprised that Energy Casino decided to stay in the UK market following the creation of our gambling commission but they've also sent me a couple of UK exclusive tournament invitations as well so I guess I underestimated the size of their UK player base.
The bonus terms and conditions have steadily grown as advantage players continue to spoil match offers for regular players, and there are now a whole bunch of game restrictions and deposit method clauses that might put me off accepting a bonus if I was signing up at this casino today, although players from the Scandinavian countries and much of northern Europe get a much easier time in this regard.
Overall though Energy Casino has a lot going for it now, and even the Novomatic slots that I wasn't so keen on back in 2013 have grown a lot on me in the time since.