EnergyCasino

Signed up at EnergyCasino and registration was super quick. I was playing within minutes. They’ve got a solid variety of games, and withdrawals have been pretty fast so far. The site runs smoothly on my phone too, no technical issues yet. I was honestly skeptical about this place at first, but they’ve proven to be legit and actually seem to care about their players. Verification for my first withdrawal went through pretty quickly. The daily bonus offers are decent, and I like that they’ve got a nice bonus feature for Hot Slots and quick payouts. Not getting anything for writing this, just sharing my experience. I know the house always wins in the long run, but so far I feel like EnergyCasino has been fair and respectful, and their responsible gaming tools are a nice touch. So yeah, overall I’m happy with it.

Payout process can be a hassle sometimes. My last win was decent, but the withdrawal got canceled after 20 hours because they couldn’t send it to my bank... it had to go to my debit card instead. So, another day of waiting, which wasn’t ideal. They’re legit, but honestly, that whole back-and-forth kind of kills the mood.

Lots to like about this casino, good bonus options, great selection of games, top-notch support available on live chat. It is just the withdrawal processing times that really let the casino down in my view.

The withdrawal processing times are abysmal. In modern times, when many casinos are processing withdrawals instantly, EnergyCasino leaves it sitting there in a queue, hoping and praying you will cancel it and lose your money. It's a massive shame because, as mentioned, there is so much to like about it. I do hope EnergyCasino does something about this because it absolutely ruins it for me.

Tried this casino for the first time and I really like it. My documents were checked fastly and support was always ready to help. The design is just great and it was easy to locate everything that I need. Like!

EnergyCasino

hace 11 meses

Dear player,

Thank you for your kind words.

We wish you a lot of fun, good luck and a great day!

Regards,
EnergyCasino Team

What I like about Energy Casino is that there are a lot of games that they have. The site is also neat so I had no issues in finding what I want to play. I also appreciate how they have a lot of progressive slots as well.

I do have a problem with withdrawal requests, due to the fact that it take days for it to be processed, adding to that there is also withdrawal fees to it.

EnergyCasino

hace 2 años

Dear player,

Thanks for your constructive feedback.

We will take your remarks into consideration and apply our best to proactively improve our product.

Best wishes,

EnergyCasino

With a clear conscience I recommend Energy Casino, a large no-deposit bonus to start, a large number of slot machines to choose from, it's hard to decide :) frequent free spins from the casino, many forms of payment, and above all, the EXPRESS MILE support service. I recommend contacting support in case of any problems. The service ladies solved my problem at an express pace (which I did not really expect). Professional service, I RECOMMEND !!!

EnergyCasino

hace 3 años

Dear player,

Thanks for your sincere feedback.

We are delighted to hear you are satisfied playing on EnergyCasino and we hope it remains this way. Your thoughts will be passed on to the relevant team with great pleasure.

Best regards,

EnergyCasino

I win there a lot of money. Fast withdraw, fast contact with support. Its my favorite casino. They have my favorite slots. All is good. Its only casino where I play.

EnergyCasino

hace 11 meses

Dear player,

Thank you for your kind words.

We wish you a lot of fun, good luck and a great day!

Regards,
EnergyCasino Team

I am a regular guest here. Among the many online casinos, this is my favorite. A large selection of machines, normal recoil, there is an opportunity to enjoy the game and win.

And, of course, the most important thing is reliability and honesty when withdrawing money. And this is now a great rarity in the field of slot machines.

EnergyCasino

hace 11 meses

Dear player,

Thank you for your kind words.

We wish you a lot of fun, good luck and a great day!

Regards,
EnergyCasino Team

Since my last review, Energycasino had massive improvements! Not only personally for me as a long time member by energy, they overdue the whole bonus schemes! The service that you as a player can except at energycasino you get not at any casino! The withdrawals are fast⚡fast, the tournaments that everyone blame are also perfect for players taha Can't afford big deposit with just a little luck you get high value energyspins, you don't need hundreds and hundreds of € to land a good ranking! The Live chat is helpful, professional, and if you picked a day where they do not have a promotion running you sure get a goodwill bonus 😊 ! All emails are answered fast and within the time frame. If you do accidentally a mistake, under the bonus play, contact them they sort it out with you and find a solution.

Energycasino is fair licensed casino (UK 🇬🇧 licensed). Thre is a big number of deposit solutions. Energycasino really cares for the players you can trust this brand! Everyone who is reading this review thinks this guy needs to have a massive win there, no it's not the case, every who gambles need to understand that there are days that you just didn't have luck, therefore I don't understand people who try blame a 100% secure, fair and honest casino because they lost their deposit, this is gambling! Energycasino have no impact on your outcome from your game play , they just can help with goodwill and bonuses, think about it! Ps don't forget about energy points that you collect from your every spin you can change it to spins, money that have no wagering, prizes etc!

One thing that I try and push every time and I hope they really change this the weekly deposit bonus is bound to a specific game plea energycasino make this bonus to free of players choice.

EnergyCasino

hace 11 meses

Dear player,

Thank you for your kind words.

We wish you a lot of fun, good luck and a great day!

Regards,
EnergyCasino Team

Hello, I have been using the Energy Casino portal for several years now and want to recommend this casino to everyone. Fast deposits and withdrawals, lots of games and friendly service, I recommend it to everyone;) The best casino !!!

EnergyCasino

hace 11 meses

Thank you for your kind words.

We wish you a lot of fun, good luck and a great day!

Regards,
EnergyCasino Team

I remember stumbling across this casino back in the day but not bothering to sign up as I didn’t recognize and of the games … looking back I now understand it’s because they only offered Novomatic games back at that point (thanks to the other reviewers for that bit of information), but it seems they continued adding various different providers to their library over the years until they reached the point they are at now.

When I received an offer for a £5 no deposit bonus a couple of years back I figured the time was right now to give them a go, but it did frustrate me a little that unlike most other casinos I was unable to play immediately after signing up, my account was locked pending verification, and I also had to e-mail support in order to get the no deposit free chip added manually as well.. it all seemed like quite a lot of effort and whilst I do believe the no deposit was eventually added to my account, I didn’t actually end up playing it before it expired due to all the messing around!

Whilst that sounds negative, I did eventually have a great session playing at Energy, claiming the 100% deposit match bonus they offer. The terms and conditions were reasonably fair, with the usual annoying prohibited games and such, but wagering wasn’t too bad and there were no particularly predatory rules as far as I could tell from the terms and conditions.

I did eventually end up making a withdrawal and with my account already verified upon opening I had no issues getting my withdrawal back to Skrill in under five minutes flat. That’s always nice, but many casinos don’t allow you to receive bonuses when depositing via e-wallets these days so I was pleased to find no such limitations at Energy casino.

The casino looks better than ever these days, really high quality presentation, the games run well, and support is excellent when I’ve needed them too. It would be nice if they offered a few more extra promotions for depositing players, but I wouldn’t say they are a great deal tighter than the majority of casinos are at the moment!

In energy casino was time around 2 weeks with out Wazdan games which I like so much and I was really disappointed :(
But good news my favorite casino coming back in big style, Wazdan games are available again and also they bring back few other which i like. So energy casino is absolutely awesome and I can recommend for all gamblers. Now is time for hot spinning-big winning.

Energy casino is in my opinion everything a casino should be, great customer support, good site layout. And best of all, once verified, if you win you get paid quickly and promptly. This casino has a good variety of games such slots, video poker, table games; etc.energy casino is interesting casino. I registered here long time ago, 5e no deposit bonus was nice, was on my account immediately after register, my favorites providers, (WAZDAN) really have had a great experience at this casino,

Not understand why casino change so much stakes at wazdan games, starting bet is 3pln next one 15pln next one 30pln...this is verry sad. When I open casino site the loading times very long. I hope they change again wazdan stakes.

EnergyCasino

hace 5 años

Dear Player,

Thank you so much for taking the time to provide feedback about EnergyCasino.
We are happy to hear you find everything you need when looking for entertainment, your favorite game provider, quick payouts, and great customer support.

In regards to the change of minimum stake amounts in Wazdan games, we would appreciate it if you contact us via LiveChat or email so we can discuss in more detail about this matter. We haven't had any recent changes from that provider.
It will be our pleasure to guide you on this, as well as check with you any page loading delays you have experienced.

Should you have any other suggestions or comments, please do not hesitate to contact us via LiveChat or email to [email protected]

Best regards,
EnergyCasino Team

Energy Casino has a beautiful and simple design and it has all that you need: live chat with great staff, live games, and slot games from all the best providers you can get

Also I have to pay much respect for them for Verification process lasting less than 24hours despite that it was weekend :)

And the energy points they give are tremendous :) check this casino out you wont regret it

Overall 10/10 great casino, great staff, great service

EnergyCasino

hace 6 años

Dear Player,

Thank you so much for taking the time to provide feedback and recommendation.
We are happy to hear our casino is what you were looking for and that you are happy with our selection of games, website navigation, and customer support.

Should you have any other suggestions or comments, please do not hesitate to contact us via LiveChat or email to [email protected]

Best of luck!
EnergyCasino Team

Great platform. But sadly, I am still waiting for my AG coins. Waiting for a support response.
One of the best online casino. Top provider: Netent, Microgaming, Play'N Go, Merkur.
I recommend to everyone!
Fast withdrawal 0-20min Neteller and Skrill.

Waiting for signup Bonus. Only problem is that live chat is not available 24 hours a day. This can be a problem if you are having technical issues. However,

EnergyCasino

hace 6 años

Dear Player,

Thank you for taking the time to provide feedback regarding EnergyCasino and our services.
We are happy to hear you like the selection of our games and payment providers.
We understand customer's needs for Customer Support availability and we hope we are able to have 24/7 Help in the near future.

In regards to your sign up no deposit bonus, please be informed that you have registered with us at 4 am CEST time today, 6th of August and as per T&C of this promotion point 6, the code to redeem 10 EUR is being sent via onsite message the day after registration at midday.

The full text can be found here: https://energycasino.com/en/specials/en-agcoin?btag=654431_655C1720BC6D4C43B553EAEBDF2B81C2

Hope this clarifies. You will, however, receive the code today at midday, hope you enjoy.

Please contact our dedicated Support team should you need any assistance or should you have any other suggestions about how we could improve our services or products.

Kind regards,
EnergyCasino Team

i am so dislike when energy staff really don't understand this job. Few days ago i got letter from casino staff Marlena she ask me send my payslips for reason i don't know ;)) i send payslips for her in july 23. She very professional person done decision like i can give deposit 250 per month. Its ok. i agree is her decision is up to her and when on same day this is july 23 i try give deposit 30 pounds i see i cant' because she calculated before how many deposit i give in energy and i cant give any pence this month. This is rely funny for everywhere when you done decision this deal need to start working just for this day when is done but not from all month before. is what looks very stupid.

EnergyCasino

hace 6 años

Dear Linda,

Thank you for taking the time to provide feedback regarding EnergyCasino and our services.

We have reviewed your communication with the Responsible Gambling department and I can see you have received all the explanations and reasons behind this decision.
As part of our licensing agreement, Energy Casino has a regulatory requirement to identify the source of funds that are used to fund your gambling activity.
This information is required as part of our Enhanced Customer Due Diligence requirements when a player is depositing frequently and at a higher rate.

Considering your proven income we were concerned about the level of play and therefore set a deposit limit for you. Due to technical standards requirements, your previous activity is counted into the limit we have set now - this is of course according to your financial capabilities which is the same every month, hence it applied for the current month of July. It would be socially irresponsible from our side to set this limit for the last 2 days only.
This simply means that you will be able to deposit again after the deposit limit resets on the last day of the month after midnight, on the 1st of August 2019.

Hope this finds you well and I can confirm the department in charge sent you requested explanations already.
We also hope you can reconsider your review as it only applies to one particular situation and we have only followed our license requirements which aim to protect our players.

Thank you very much in advance,

Kind regards,
EnergyCasino Team

Energy Casino has not the most original, but rather pleasant, as for me, design and a very convenient site structure. Perhaps, someone will seem the design of some pages too many colors, but overall, the casino creates a very positive first impression and makes you want to continue playing with them. What I like about Energy Casino is that each slot is provided with full information about the rules of the game, symbols, combinations, the gambler task, the number of lines, the size of the bet and so on and so forth. Gambling at once, without experience on a particular slot is at least silly, but for this, there is a special demo mode, you can play for in-game items, money without spending a dime of your own cash.

EnergyCasino

hace 6 años

Dear Customer,

thank you for your honest, friendly review. We value our customers' feedback and we are doing our best to provide support and entertainment our players are looking for.

We will definitely share your feedback with relevant departments at Energy.

Please contact our dedicated Support team should you need any assistance or should you have any other suggestions about how we could improve our services or products.

We wish you the best of luck in the future.

Kind regards,
EnergyCasino Team

Great casino with a variety of games that gives plenty of bonuses . Withdraws to visa are quick, especially after submitting ID. I have never had a negative experience here and 90% of my casino play is on this site.

Only problem is that live chat is not available 24 hours a day. This can be a problem if you are having technical issues. However, the staff are always supportive, even if there is a big queue

About this casino i cant say any bad word. They give a lot off bonuses.
If you lost money and not win anything they straight give bonus for you.
The life chat is fantastic, they all the times answer if I email to them. Super I am so happy

Before this casino have fantastic withdrawal so quick but now is different and I dont know why. If take withdrawal need to wait 24 hours same like everywhere

EnergyCasino

hace 6 años

Dear Linda,

thank you very much for taking the time to update your feedback about EnergyCasino.

We are extremely happy that you are satisfied with our platform, our bonus offers, and customer support.
We are sorry to hear you experienced slower withdrawal processing, this might have been an extremely busy day with a long queue which happens very rarely. Could you please contact us via email or LiveChat if you encounter this again?

If you have any other comments about how we can still improve our services or products, please do not hesitate to contact us via email or LiveChat.

Kind regards,
EnergyCasino Team

One of the best online casino. Top provider: Netent, Microgaming, Play'N Go, Merkur.
I recommend to everyone!
Fast withdrawal 0-20min Neteller and Skrill.

Nothing but missing a few slots from Microgaming( Six acrobats...)

EnergyCasino

hace 6 años

Dear Customer,

thank you very much for taking the time to write your feedback about EnergyCasino.

We are extremely happy that you are satisfied with our platform, the selection of games and quick withdrawals. We have passed your feedback to check the possibility to add more Microgaming slots, including Six Acrobats you mentioned. We hope to have it available in the near future.

If you have any other comments about how we can still improve our services or products, please do not hesitate to contact us via email or LiveChat.

Kind regards,
EnergyCasino Team

I like the interface and variety in games. But nothing special. I would say an average casino.

The deposit and withdrawal methods are very limited in Canada at least, and I have to pay the exchange rate too. Cause they payout in Euro, and my bank charges me a service charge, so I lose almost 40 dollar in each withdrawal on average.
Customer service is not available most of the time

EnergyCasino

hace 6 años

Dear Customer,

thank you very much for taking the time to write your feedback about EnergyCasino.

Thank you for your feedback on our platform functionality and interface. We also thank you for your comments in regards to the payment methods. It may vary from bank to bank, however, we do support most of them and it is uncommon for us to know that you are paying service charge that high. This is indeed not satisfactory and we would be happy to advise you further about it if you contact us via email or LiveChat.
Our Customer Support team is available every day, however being in Canada means that you will be able to contact us till 6 pm during weekdays and till 3 pm on weekends.

If you have any other comments about how we can still improve our services or products, please do not hesitate to contact us via email or LiveChat.

Kind regards,
EnergyCasino Team

The great casino everything is super, the games, life chat is happy to help.
I play in this casino a lot off years. In this casino withdrawal is sou fast.
10 points

EnergyCasino

hace 6 años

Dear Linda,

thank you very much for taking the time to write your feedback about EnergyCasino.

We are extremely happy that you are satisfied with our platform, the selection of games, withdrawal processing times and our Live Chat.

If you have any other comments about how we can still improve our services or products, please do not hesitate to contact us via email or LiveChat.

Kind regards,
EnergyCasino Team

I was testing the withdrawal time, the withdrawals before midnight was transferred within 15min so 10/10!
Did a withdrawal after midnight and it’s still pending. So if your playing during daytime this this the place to be. If you like gambling late this is 90% the place to be. Has almost all the providers and an awesome sport betting site.

Withdrawals after midnight. Took way to long compered to other gambling sites.

EnergyCasino

hace 6 años

Dear Customer,

thank you very much for taking the time to write your feedback about EnergyCasino.

We are glad to hear you were happy with your withdrawals being processed promptly and that you enjoy our sports betting section. Thank you for your feedback regarding transactions ordered after midnight. We are doing our best to improve this in the near future.


Kind regards,
EnergyCasino Team

Easy to register, slot works normally. Amazing and nice slots too. Can't say anything bad

EnergyCasino

hace 6 años

Dear Customer,

thank you very much for taking the time to write your feedback about EnergyCasino.

We are extremely happy that you are satisfied with our site, and the selection of games. Hope the fun continues!

If you have any other comments about how we can still improve our services or products, please do not hesitate to contact us via email or LiveChat.

Kind regards,
EnergyCasino Team

Great casino indeed! I love the style and concept. They are always glad to help and replying is fast. Good luck, guys!

EnergyCasino

hace 6 años

Dear Customer,

thank you very much for taking the time to write your feedback about EnergyCasino.

We are extremely happy that you are satisfied with our platform, our brand concept and customer support.

If you have any other comments about how we can still improve our services or products, please do not hesitate to contact us via email or LiveChat.

Kind regards,
EnergyCasino Team

Amazing classis with modern elements Casino. I love the interface, I could easy navigate here and a looooot of my favorite games. Support is very polite and useful. Thank you guys!

EnergyCasino

hace 6 años

Dear Customer,

thank you very much for taking the time to write your feedback about EnergyCasino.

We are extremely happy that you are satisfied with our platform, the selection of games and customer support.

If you have any other comments about how we can still improve our services or products, please do not hesitate to contact us via email or LiveChat.

Kind regards,
EnergyCasino Team