EmuCasino

Emu casino min deposit is only 10 aud which is great for a low roller like myself. They still have a good selection of games which include my favourite quickspin. They have the emu shop where u can trade ur loyalty points for deposit bonuses, cash, prizes and now free spins which was only introduced last month to the emu shop.

The new welcome bonus has improved abit in the sense that u now get ur deposit bonus all in one go instead of in 10% increments like b4.

Most deposit bonuses require a min 20 deposit to claim. If u r a low roller like myself u will find the emu shop redemptions abit high. Lowest redemption is 6,600 points for 10 free spins.

For every $10 stake on a slot game or online Scratchie I get 14 points..... pretty steep!! Aus players now have to wager the welcome bonus 40x... with the old bonus even though you got the bonus in 10% increments, the wager was only 20x.

I made deposit and wasn’t added to my account I provided proof, a screenshot that payment had been made via neosurf it even had my username in the reference. Customer support wouldn’t add my deposit it would need to be sorted by there payments team that would take up to 48 hrs.
They offer an instant deposit method this is false and misleading information as a consumer I have a right to that instant deposit!

Admittedly I have had a few issues with the casino in my few days playing with them (e.g. the games keep coming up with my balance is $0 when it isn't) There was also an error in their terms and conditions, but I am pleased with the customer service I've received. They are very responsive and friendly. They also approved my documents within a couple hours with no faffling around.

As stated above, technical issues and a contradiction in their terms and conditions (it said live casino games are included in their bonus in the terms and conditions, but then they wouldn't follow through on this). They addressed the issue when I contacted them.

Good selection of games considering where I’m playing from. Chat team very responsive. The point system seems to be good, I’m a new player. Verification was super quick. Can’t comment on withdrawal turn around but I’ll update this later. Made one withdrawal yesterday which is still pending so I’ll wait and see.

Much much dislike to the fact that non VIP players have a $10000 monthly withdrawal limit. It will take me months to withdrawal my recent win. It’s a pity as this casino seemed pretty good and could get a lot of new players at the moment. I’m a super loyal player and when I find a good casino I stick to it, but when I’m prepared to wager thousands of dollars in a week, I want to be able to withdraw more than $10k a month if I come up with a win. This desperately needs to be changed.

Joined up at this casino around 5 years ago, I stopped playing here maybe around 2 years ago but with all the changes to online gambling and our government I went back to play again as they still accept aussies. In terms of the outlay comparatively a little clunky to other casinos, no filters that allow me to search on Brand names of slots, seem to have issues with playtec games but really these are only picky things. In terms of RTP - its pretty good. I get really good play time here, which essentially was what it was like when I played 5 years ago here.Customer support here is tops, always willing to help and move things along and don't mind the bonus structure.

Withdrawal process. When I first signed up you could withdraw to your credit, it worked perfectly. I basically left here 2 years ago because of this reason. Its a direct withdrawal process. Essentially it takes to long compared to 0 other casinos where they are virtually the next day. Here its anywhere between 5-10 days. I think if this changed this casino could get more stars.

Best customer service bar none
Fast verification on my account
Received funds in my Australian bank account within a week on three withdrawals.
Excellent first deposit bonuses
Best platform and looking online casino IMO and games load fast

Emu is my favourite casino, I'm hard person to win over but everything about emu makes me feel 100% comfortable that I'm getting a fair game, no issue whatsoever depositing there, highly recommend them.

Bonuses are fairly rare after first deposit
Game selection not quite as good as some other sites, but hardly a knock, they have more than enough easily.

Casino has a good selection of games, A solid line up of live dealer games and regular bonuses. Casino races with automatic joining are great.

The verification process took more then a week which is ridiculous. I've had issues on Playson games where I didn't receive the money won from the bonus games - Luckily these were only small amounts.

The worst for me is the withdrawal speeds. I requested a withdrawal on Monday 15/1/18 and still haven't received anything. I've played at a lot of different online casinos and most would have the money in the same account that I'm using now within a couple days at most. It is beyond a joke.

the casino has a good selection of games. i like that its a low minimum deposit. easy to find what you want to play.

verification takes way to long. 9 days and still havnt verified my account. have contacted numerous times to be told the same thing - "it has been escalated and i will recieve an email once verfied" in all casinos i have played it has never taken this long. i believe it to be a tactick to make you loose your winnings therefor they dont have to pay you. very poor

variety of games.
$10 min deposit
emu points /shop

Live chat is only available sometimes.
Account verification long so the winnings I had slowly dwindled away after a week and half of waiting for documents to be cleared. Also the options for withdrawal are limited and now I'm on day 5 of waiting for my winnings to finally go in my bank.

Most excellent customer service they bend over backwards to resolve every single issue 24/7. Verification within 24 hours. Payouts within 24 hours.

I have played in over 50 online casinos and I have stayed with Emu the longest, first time I have had 100% satisfaction. No spam mail. Generous loyalty program. Over 1000 games.

Stylish website. I love this online casino. Takes a lot for me to trust a casino given past experiences and finally I have found one. Also clear and easy to read terms and conditions.

Monthly maximum cashout could be higher. I cant think of anything else.