So I requested a withdrawal In March and it was approved April 2nd and I’m still waiting for payment. I have contacted the casino over and over and keep getting told different things. It’s Bitcoin so it should be instant when paying out this way, I contact the casino and get told to come back in a month and whatever else etc this has become so frustrating and honestly I don’t know how they even keep their business
Complaint Info

Dear Dreams Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Hi Tanya--
I apologize for the difficulties you've experienced with this.
I'm pleased to tell you that your payment was issued to your wallet, Monday: 4/22 Paid $2460 (BTC 0.03742389) + $40 Service Fee Bitcoin for transaction #113234440.
I wish you all the best,
Tawni

Dear @Tetness10,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.
Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Dreams Casino Complaints
- 173 of 179 resolved
- 2 days avg response
- 2 weeks avg complaint life
- 4,186 USD avg amount
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Resolved
Dreams Casino - My withdrawal was approved on the 19th of November 2024.
$760
Resolved
Dreams Casino - My withdrawal was approved on the 19th of November 2024.
My withdrawal of 760.05 was approved on the 19th of November 2024. On the same day I got an email saying my payment was coming. Well, to no one’s ...
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Rejected
Dreams Casino - Will not verify my ID
Rejected
Dreams Casino - Will not verify my ID
I have a winnings payout yet first they want to verify my documents. I have been sending them my documents for months and they have never verified. I ...
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Dreams Casino - Payment Delay 2500 USD
$2,500
Resolved
Dreams Casino - Payment Delay 2500 USD
I have been in contact with them about my withdrawal. It stated it would take 5 days then they moved to further. They have so-called escalated it ...
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Resolved
Dreams Casino - No update on withdrawal request of 2033$
$2,033
Resolved
Dreams Casino - No update on withdrawal request of 2033$
Hello! I placed a withdrawal request on the 9th of April at dreams casino. On April 13th, I contacted support & was informed I didn't complete my ...
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