Type of Casinos
The casinos within the Virtual Casino Group share a number of characteristics. They are all powered by RTG software and use both a full downloadable and lightweight instant-play client. The casinos are all available to players residing in the United States of America and most other countries throughout the world.
Virtual Casino Group sites all share customer support and payment processing tasks. This has been done to make it easier to keep track of players who have accounts at several of their casinos, although it may lead to slower support response times and withdrawal delays.
Large Volume of Complaints
The casinos in the Virtual Casino Group have been parties in hundreds of complaints over the years. Players have frequently complained of withdrawals taking several months to receive and customer support being unhelpful. While management at the group has recently been working with affiliates to try and alleviate these problems, it remains unclear as to whether these actions will have any long-lasting effects.
Players at casinos in the Virtual Casino Group are eligible to receive a large number of bonuses every month. The casinos generally start players off with a no deposit bonus and match bonus combo. A wide range of other match bonuses and seasonal promotions is frequently updated at each of the Virtual Casino Group sites. These bonuses generally carry low playthrough requirements, but game restrictions, maximum cashout limits, and other special restrictions generally apply.
Casinos in the Virtual Casino Group are marketed through the affiliate program Gambling Wages. The program works by offering revenue share commissions to third-party advertisers who promote Virtual Casino Group websites. The program has improved since its inception, but some affiliates do still complain that payments are delayed.