BoVegas Casino

Good website design, very comfortable playing with a mobile phone. Many bonuses and promo codes you can activate via live chat that works 24\7. Very helpful support and polite operators. There is a VIP program with many special offers and personal bonuses.

The verification is too strict, the casino may block your deposits without any reason. Very difficult bonus program to understand. Games are freezing sometimes.

Very unethical practice @ BoVegas
They charge international fees on top of your withdrawal &
Use bogus company names in place of BoVegas - my bank alerted me !
Be careful on this site you will chargers loads of extra $ which they do not state

This casino has a nice layout but that's the only nice thing that they have. New Players AVOID this casino. If you make a deposit and manage to win something you won't be able to cash it out for a very very long time.

I made a $250 deposit and managed to bring it up to $1.7k after one of the coupons that I've claimed. It took me 1 month just to verify my account. Then after that I was only allowed to withdraw a maximum of $250 a month. Yes a month. I've already withdrawn $750 but its also already been 4 months and I haven't even been sent half of my winnings. Pathetic casino!!!

It shows that there are a variety of games including several themes of video poker and table games. According to their blog you can play for fun. Apparently, to post a review on AskGamblers the Pros section has to be 150 characters, since my honest pro review was under the minimum I have added this statement so that this post will meet the requirements..

I played online, I did not download the casino app. I did not purchase because I wanted to see if I liked the format and responsiveness of the app so I only played for fun. When the user chooses a game it circles the user back to the games page and requires log in for EACH game so it takes several screens to actually get to the game. I tried playing video poker first but it kept crashing and then requiring me to log in again not to mention I had to restart that session. I played about 40 hands and gave up after the fourth crash. Then I tried to play some table games. It took me through the log in circle again to try those games. Once I finally go to the game it wouldn't allow me to play for fun. I am disappointed with this app.

Fun games. Good variety of machine themes; reel and line configurations from 3-6 reels and 1 to 1024 lines.

Some fun and creative bonus rounds keep it interesting.

Shady shady shady.

Won super big on Plentiful Treasures (over $4k total). Mins later locked out of PT. Lost the whole bankroll during remaining playthrough and PT was still locked during the whole remainder.

CS was unhelpful. They tried to claim: It was forbidden machine due to the coupon I redeemed at deposit. (It wasn't - I've deposited on coupon multiple times and been able to play PT. 3 progressive jackpot machines are the ones locked during playthrough).

They then tried to claim I was logged in on multiple terminals. Went through three "tech support" calls, cleared cache and cookies, changed password, tried different browsers all on their advice. Still locked out of that one machine and only that one machine.

Then they tried to claim the entire game was broken and undergoing maintenance (despite jackpot still growing and friends able to play).

Finally they claimed it was "just something many users are experiencing, but not all."

Shady shady shady.

I like the games and customer services. The times I have talked to them, they have been helpful and courteous. I hit several times on this sites games, to bad they payout to slow and do not send your money where you want it.

There finance company sucks, they ask you for instructions on how yo want your money and then they send you an email stating they have only sent 250 and the rest is back in your account for play. Then you put it back to cash out then they send another small amount to 2 different cards and I yet to receive the first. I have all the emails, I had 2000 dollars to cash. At this rate I will be done middle of next year. Then they sent me an email, not eligible for bonus now. OKAY why would I ever want to play here again.

The games are good and varied and winning opportunities were very good. The games load quick and lots of choices. Deposit options are fine and quick to complete

Same as everyone else I’m afraid. Had a withdrawal pending for nearly 4 weeks. Then they paid 2/3 payments even though they said they processed them all at the same time. Not helpful in the finance department. I’ve had enough so closed my account. Will give it 3 more days to receive payment which is 32 days from the initial withdrawal. Steer clear.

Games are ok. Seems like you can win. But won’t get payout. Promotions are pretty good as well. Games seem to run smoothly on their platform. No excessive hangups.

Very difficult to get paid. If you like to play for fun it’s good but do not put money in because if you win you will not receive it. I have been waiting over 3 weeks to approve my withdrawal documentation. You send all they ask for and then they require more. This is a warning to those who play.

Decent array of games helpful support, love that I was able to play live roulette

Rather slow process withdrawing and verification but is within their time frames

(+) Good games. So what. Much impressive that is good game.

Oh I am so tired of this casino. They are excellent at everything right up until the point when you try to get paid the money that you are owed. Staff are unhelpful and no help. You just hear the same platitudes every time. Keep my money! I am done.

Wagered free bonus and was ready to withdraw 50$

All of the sudden i need to upload ID card/ Bills/Myself taking a pic with ID card/Credit card confirmation like at least 7/8 things.

And in the end their support said ohh I just realized you played blackjack and videopoker we can't let you withdraw your bonus, but they didnt said anything when i contacted them in middle of my wagering to ask about withdraw, pretty sad casino

Casino will help you in anyway possible, comps are good and timely. Staff always helpful

Withdrawal- 7 seconds to take from credit card, 7 10 days to start the process of getting your winnings. I understand the winning needs to be reviewed but that is excessive and the bet is you will get tired of waiting, cancel and play it all back in. They would have a first class site if they could shorten that to 2 to 4 days and just deposit it back to card and not wire transfer, I see where others got their card credited, did not offer me that option.

This online casino is the worst. They only pay to the credit card that you make the deposit from and when you win money you can only withdrawal $2000 at a time, but its in $1000 increments and they takes a 7-10 business days to deposit into to your credit card. And its always 10 business days or more. Btw, it's only credited to the credit card you used to deposit money into the account. So if you cancel that credit card you are out of luck.

They don't care about there customers. They only care about getting the money from you.

Nothing. Don't play on this site.

Dont play. I know you should read the withdraw policy etc.
But these guys are the worst. Won 1500 euro and after it took themtso weeks to verifymy papers even if I did everything correct the first day. Then was waiting for my withdrawals for the 1500 it should take from 3-7 days and then on day seven day they would only payout 250 euro and now I can’t request a payout for a week ! So you would have to wait 14 days to get 250 euro. Worst casino rules and service ever.
Don't play on this site. Please let them crash.

I would first like to say read terms and conditions before playing any online casino.

I won $2000 with bo vegas and I can defiantly say that I knew it would be a possibility that I would be receiving my winnings in installments. On the 1/3 I was approved for $250 of my $2000. I would like to be the first to make a review a good review. Do your homework like any experienced gambler and you will not be let down on receiving funds from this casino. Make sure your an active customer deposits and playing and dont leave ur account inactive for 30 days, these are the terms n conditions guys READ THEM!!!

Now to bo vegas since I've written a good review can I please receive more then $250 of installment bahahahhah

I got ur back bo vegas

Thanks for my winnings lets keep it up. 😊😊😊😊

Australian player

After approval took 5 days to hit my account.

I wouldn't play at BoVegas Casino at all. Several months ago, I hit a random jackpot of more than 8,000usd (still have several screenshots on that stored in my desktop). Anyway, they refused to pay me 2,000usd per payout requested (as stated on their site) and their explanation was that I have not reached certain VIP status. So for my first payout request of 2,000usd, they sent me 240usd, how absurd?!

After that they also sent me a reminder email as follow: "Dear Player, Thank you for playing with BoVegas! Let me remind you that you have playable balance of $7,000 on your account waiting for you to win! Also have a look at our bonuses of this month!, etc." How ridiculous is that?! I wanted to withdraw 8,000usd, you paid me only 240usd, and reminded me to blow my winnings away! (I did blow most of my winnings away and didn’t care about it because I was on a winning streak and was also cashing out at several other online RTG and non-RTG casinos.)

Anyway, to make a long story short I will never play at this casino ever again, even if they change their name later on. Their model of business is totally unattractive! They are out to punish their players! If you lose, you are their friends, if you win, you become their enemies right away! (They earned 2 stars out of 10 from me!) In contrast, I was not at all a regular player at Slotocash and every time I deposited there, it was like 35usd or less. I don't think I have deposited enough at Slotocash to earn any rank or VIP status, but you know what, I one time hit a random jackpot of 7,100usd (again, I have all screenshots of my winnings if anyone is interested) and they paid me every single dollar through 3 separate installments within 5 weeks! Now that's real business.

You take money from your players right away, so when they win, you should pay them fast! It's only fair, right? This is what I want to say to BoVegas Casino: "Get real, it's a competitive world, especially for online gambling, be honest and stop torturing your players, they are your supporters, not your enemies, so always treat them fairly, not only when they lose their money to you!"

Again, I will never play at BoVegas Casino again and would suggest to other players not to start.

Ah! Real Time Gaming games and casinos, of which this BoVegas Casino is one of them. I've had lots of experience with RTG casinos since more than 14 years or so ago, before quitting them altogether a few years after that. I have not gone back to any of them, and the blockage of my local ISP ensures that for me, hahaha. Have I missed anything? Do I feel like I had missed anything? Not at all! Although there are a few games that I liked playing, like Count Spectacular for one (hope I got that name right), but generally, I could hardly make any wins from RTG games. I can't even remember how many times I did make a win, but I do know that those wins came from Count Spectacular only.

Seeing a promotional email in my mailbox from BoVegas Casino, offering a decent $15 no-deposit free chip, got me thinking. Hmm, maybe I should visit their website and see how things are with this casino. So I clicked on the link provided in the mail, it took me to the casino's website, and I was quite pleasantly surprised that I could access it. Before this, all RTG casinos would give me a 'website blocked' message, but not this time around. So, I did a little bit of browsing around, looking through their Promotions, Bonus Terms and T&Cs too. No restrictions were found, Neteller could be used for all deposits and withdrawals, no fees for using Neteller, but the wagering requirements were on the high side, as expected.

Getting the green light, I proceeded to make a registration. The registration form did not appear straight away, strangely enough. When I first clicked on the 'Sign Up' button, I was taken back to the main lobby, but no form came up. So I clicked again on the sign up button, a lag of a few seconds ensued, then the form came up. Usually, such lags, delays and going around in circles would mean a restriction was in place, but when the form came up, I was quite relieved. So I keyed in my details for that first page, then I clicked on 'Next' to go to the second page of the form, but nothing happens. Clicking on the 'next' button gave no response. Refreshing the page and starting all over again ended exactly the same way. The form just hangs there, refusing to go to the next page, and refusing to go back to the lobby either. It just hangs. So I finally just close the tab to end it all.

Well, this wasn't the first time that I had encountered similar situations with RTG casinos. What irritates me is why let me access the website, when I was actually restricted from registering? My country was not in the restricted countries list, there was no pop-up message of any kind to inform me that players from my jurisdiction would not be allowed to play at the casino. Some other casinos, not RTG ones, have this messaging, so it saves a lot of wasted time, effort, and disappointment. So BoVegas Casino, and all other RTG casinos, should really implement this messaging system.

Decent selection of games and 24hr live chat available

This is the most fraudulent casino I have ever come across when it comes to withdrawals. As per majority of complaints regarding this casino I am just another victim.
I was lucky enough to win €5000 and provided all relevant documentation and was told my initial €1000 withdrawal would be processed within 5-7 business days, it has now been nearly 3 weeks and still no money received.
I have been lied to on their live chat along with managers stating it would be processed the next day and every day is the same.
They try to tie you up in their ridiculously complicated T&Cs when it comes to withdrawals, you can only request a max withdrawal of €2000 per week, but if you do not play regularly they can cut that down to €300 so if they actually did pay it would take months to receive my full amount owed, they also will cancel your withdrawal if you have not been active for a certain period so then purposely delaying their payouts will trigger this clause.
Absolute joke of a casino, how are they still in business and how do they hold a gaming license? Oh yeah I believe they are governed by the Curaçao gaming authority, enough said.
This cowboy outfit should have been closed down a long time ago to stop more people being ripped off, please never ever consider depositing at this casino.

Very nice chat people. Everytime I deposit I get a call or email the next day advising me my cash back has been put in my account. It's hit or miss on winning.

The play through on bonuses is impossible. I just deposited without a bonus and was able to cash out $800. 00. Still pending after a couple of days.

I messaged them about getting my cashback offer on my next deposit and they hooked it up with a free chip instead! Great and friendly staff.

They havent given me any reasons to dislike them.

Well it is a typical RTG casino and the bonuses were nice, and there were multiple options for deposit.

Nearly 12 hours to get a deposit completed via Bitcoin. Customer Service do not respond very quick to emails....even on the weekend when you would expect they would be staffed for traffic. Oddball Bitcoin deposits requiring that you send screenshots is pretty odd. That tells me essentially we are all depositing with the same address and then they have to sort out who made a deposit. Obviously people like Bitcoin because of convenience and speed and this was neither.

Instant play is unplayable in the US. The games lag so bad you cannot even tell what you hit on the spin for seconds after the spin. Tried the download and the games were playable, but again with significant lag. Jackpots are relatively low compared to other RTG slots so not a good reason to deal with the hassle. If you are going to have an odd process for Bitcoin (unlike any process I have ever seen), then you need to staff customer service and be responsive. First time player to the site and it took 12 hours to deposit...hard to think many people are coming back to this site.

New site...laggy play, 12 hours to deposit....even if I win they may not even be around long enough to payout. If a deposit takes 12 hours can you imagine how long a withdrawal would take? If you have to send documentation to show you deposited bitcoin can you imagine how painful the verification process will be? In fact they popped a message when I have only deposited Bitcoin that they needed to verify my account? WHY? Bitcoin depositors do not want the hassle of verification and or would like the privacy afforded by utilizing Bitcoin as a deposit method. Seems like a bunch of rookies running the site.

BoVegas Casino

7 years ago

Dear Chieftech,

Thank you for your comment.

This is Annet Thompson from Customer Care Department. I am sorry for the delay in replying

I would like to apologize for the inconveniences caused. I understand the way you feel and I want to ensure you that such situation won`t happen again.

We have implemented and upgraded our Bitcoin deposit option and since now on it takes just 1-3 minutes for Bitcoin deposit to appear on your playable balance. All you need is to send us Transaction ID or screenshot of completed transaction.

Once again, I apologize for any inconvenience and as a compensation please accept small gifts from us:
1. Your account has been credited with $50 Free Cash.
2. You can get 100% cashback on next 2 deposits placed with us.
3. You can get 333% bonus on top of your next deposit + 33 Free Spins for Bubble Bubble game.

Chieftech, let me know if you need any further assistance and contact me with any questions you might have!

With all due respect,
Annet Thompson
Customer Care Department
USA: +1 347 778 0761
BoVegas Casino

Bovegas casino is a place I discovered earlier in March. I had heard about them once but since I had no information on them, neither were they on askgamblers, I just wasn't too interested. That changed about a week later when I found out that they were giving no deposit bonus of 50$. I have to admit that it is a very large amount for a free bonus- from one side it is exciting cause it gives you longer playtime, but from the other side- when casino gives out big free chips it makes me feel cautious. Usually big free chips can mean not that great casinos.

Anyways, they are powered by Real Time Gaming software and there was a game I wanted to try, so I decided to create an account there. I had to verify my email and after that I entered a bonus code in the coupon section and received 50$ bonus with 50x wagering. Sadly the maximum payout was 50$ not like many other RTG casinos that set maximum to 5x free chip amount.
So the game I was curious about back then was Witch's Brew slot. It has 25 pay lines so I started to play with minimum bets. I managed to get a few bonus rounds but since no big wins appeared I did lose my balance quite fast, but at least I got to try the game and see that I don't really like it.

A few days ago I wanted to see what offers they have for me. I tried to log in with my details but got the wrong password message. So after resetting my password I saw that I have several coupons available, starting from 250% match up to 400%. When I combine this together- the large bonuses, Rtg games it does make me feel alarmed as in the past usually those casinos can't really be trusted. For now I think they are an average casino and I have no bad experiences, but I have to say be careful when playing there with bonuses. I do think that their casino overall looked nice.

Well...it took 5 hours to deposit using bitcoin. They wanted me to screen shot my deposit send it to one guy that was answering the phones and handling the chat. So shady! Still no deposit!

BoVegas Casino

8 years ago

Dear Aliasmith,

I`m sorry you`ve had to wait. We, first of all, don`t position ourselves as a bitcoin casino. We offer bitcoin deposits as the additional option for those who seek it. We are using third party services, thus, the process of bitcoin deposit acceptance is not that smooth. but we are working on it. Once again, please accept my apology for the inconveniences.

Kind regards,
Luke
BoVegas Casino
+1 347 778 0761