Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Bitcoin Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

Bitcoin Casino

Our Rating CasinoRank
8.3/10
CasinoRank
Player Rating 18 reviews
7.4/10
18 reviews
Complaint Response 8 complaints
2 days avg. 8 complaints

AskGamblers Quick Overview

Editor's View

Bitcoin Casino is every crypto player's dream: loads of different cryptos (and fiats, for that matter), a fast-loading website, and thousands of games in the catalogue.

Once you sign up and choose a cute avatar at Bitcoin Casino, the online gaming world truly becomes your oyster.

What we like
  • 3-day withdrawal processing time
  • Good selection of payment methods
  • 24/7 live chat
  • Certificate of Trust
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Bitcoin Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.bitcoincasino.io/
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Japanese, German, Korean, Chinese, Portuguese, French, Spanish, Thai, Russian, Turkish
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino

General Information About Bitcoin Casino

Bitcoin Casino.io has been around since 2019 as part of one of the biggest online casino companies, DAMA N.V. Its high CasinoRank score is fully reflected in Bitcoin Casino player reviews, guaranteeing you peace of mind if you decide to play here. Also, the casino is part of AskGamblers Certified casino family, which is another proof of its worth.

The website is available in four languages, including English, German, Japanese, and Russian and works perfectly smoothly on mobile devices as it does on desktop computers. Available around the world, Bitcoin Casino carries the virtual gaming license from the Curacao gambling authority.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Bitcoin Casino. Learn more about complaints.

Show all complaints
Bitcoin Casino - Withdrawal Blocked by Impossible Verification Requirement And Unfair Handling
I would like to submit a complaint regarding Bitcoincasino.io’s handling of my recent withdrawal request.

I had a $2,000 NZD withdrawal pending.
The casino rejected the withdrawal 2 times and demanded a PDF Paysafe statement.

My Paysafe account was closed/deleted in June, and Paysafe support confirmed in writing that:
- PDF statements cannot be generated for closed accounts,
- no transaction history can be retrieved,
- no documentation is available.

Despite this, the casino refused to offer any alternative verification method. Support agents stated:

“This document is not up for negotiation or debate. It is required.”

I provided all possible evidence, including:
- bank card ownership
- email confirmation of each Paysafe purchase

The casino still refused, insisting on a document impossible for me to obtain.

This left me unable to complete verification through no fault of my own.

Serious Issue:

Only after my $2,000 balance was gone, the casino suddenly advised me that a bank statement PDF was acceptable. This contradicted all previous messages claiming that only a Paysafe PDF was valid.

This raises concerns because:
- The “mandatory” document was not actually mandatory.
- The casino refused reasonable alternatives while the withdrawal was pending.
- The alternative verification of supplying a simple bank statement PDF was only offered after the funds were lost. (Which I’m sure was their goal)
- Their delay and refusal directly caused financial loss. I tried withdrawing that $2000 multiple times.
- Verification must be reasonable, possible, and proportionate under fair-play standards.
- Requiring an impossible document violates these principles.

I am requesting compensation credit or a refund of my deposits to this casino, because the withdrawal was rejected by an impossible requirement and procedures that were not applied fairly. Proof of paysafe purchases via bank statement PDF should have been offered to me from the get go.
staus Unresolved
$2000
Bitcoin Casino - Withdrawal refused with no evidence to support their reason
I discovered bitcoin casino on the 99bitcoins website, I went to the bitcoin casino site and register an account. I made a deposit and was given a bonus, it was the welcome bonus, this is a three part bonus with bonuses to be given with the first, second and third deposits. my first deposit was a loss so i decided to make one more deposit and give it a good try before giving up, i was given a bonus on my second deposit , it was the second part of the welcome bonus, i got lucky and decided to cashout, i continued to play in order to reach the playthrough requirements, after managing to make it through the play through requirements i made the request for withdrawal, the next day i received an email telling me that they confiscated my money because i opened multiple accounts and received duplicate bonuses, i contacted them via their support staff and was told the same thing that i violated their terms and conditions, i explained that i had never even heard of their website before the previous day when i opened my one and only account, that there was no one else in my home that would or could open an account, i explained that my wife does not gamble and my children are far to young to use any type of device capable of opening an account in fact they cant even read or count above 7 yet, they are small children. after that they answered every question with "read the terms and conditions" i replied that i had read the terms and conditions and that nowhere in it did it say that they would steal my money and that i had to accept it, i have not violated any of their rules. i have requested proof of their allegations or even evidence of such misbehavior , they refuse to produce anything , most recently i made another request for information and was told "we can not give you information about another account" to this i say , if as they say i open multiple accounts and received duplicate bonuses then they would have no problem giving me information about an account that they claim is mine. i believe their refusal is evidence that they committed fraud , someone pocketed my money and made up this reason to cover their wrong doing. i have contacted 99bitcoins and made a complaint with them regarding their endorsement policy, 99bitcoins was quick to react and has given my situation much attention, they are also very interested in the final outcome of this problem and have asked me to keep them informed. they are now investigating bitcoin casino and are prepared to begin a campaign to make the public aware of the unscrupulous activities of this casino in hopes that they do not continue to hurt unsuspecting players, i opened my account and deposited in good faith, they have violated that faith with what can only be fraud on their behalf. my withdrawal was to be 0.070 bitcoin which isn't a huge amount of money approximately $500 , however that is a considerable amount to me and my family, any help would be greatly appreciated, either in recovering my money or in letting people know about the misdealings of this casino, thank you for your time.

p.s. i have some screenshots that show my one account and the deposits i have made along with the withdrawal that they confiscated, i do not know where to attach them however, so i invite you to contact me if you would like these items , i would be more than happy to provide them.
staus Rejected
BTC0.07

Complaint Statistics

Resolved 5
Avg. Amount $ 349
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
7.4/10 18 reviews

Top reviews from our players

It seemed a nice play to play with crypto. The site is looking good and 24/7 support. The game selection is fantastic, I'm giving such a low rating due to my emotional anger it caused but other than that, casino looks fine at first sight.

Unfortunately, when I created an account and deposited LTC, my account was disabled without explanation. It is really annoying that it is happening after deposit. So support presumably said that it will take 24 hours. In crypto world everything is fast and I thought refund will be processed within that time frame. Now we are counting 48 hours and their telling me there's a queue of some sort. If we check the site stats it doesn't get many attention. We can with a big plus in their favor say that 1 refund takes 10 minutes for a worker, making it 48 people (Considering the other duties they do so I gave 10 minutes, transaction takes a minute).

After reading their ToS, refund is basically a forced withdrawal and they promised withdrawals in 5 minutes but a refund by ToS can be considered 24 hours).

Well, deposit least possible amount before playin just to check if they wont randomly close your account.

For players like me who are looking for an online casino that offers fast and hassle-free payment options, Bitcoin casino is the best choice. At this site, you will not only find the best games to play but also crypto games for a more worthwhile gaming experience.

I don't have many complaints about this site. I just wish it has a more fun or creative interface. I mean that's just solely my preference. And in terms of the graphic it's need to be more fun like the others.

I am a Bitcoin user and I really love visiting Bitcasino whenever I play. They have a great selection of games, including live ones. I never get bored on this site, plus I never encountered any issues. Highly recommendable, it really deserves 10 stars!

I came across Bitcoincasino when I was hunting for casinos with a huge welcome offer. This casino is owned and operated by Dama NV so I signed up instantly. The casino offers its players to play in 10 fiat currencies that include EUR, USD, INR, CAD, NZD and a few more plus 6 cryptocurrencies which are BCH, BTC, ETH, LTC, DOG and USDT. The casino has multiple payment options that allow you to play in any currency and every currency has more than 5 deposit options. Some of the popular payment methods at the casino are Neteller, Skrill, Ecopayz, Sofort, Visa, Bitcoin. The minimum amount for deposit and cash out at the casino for most payment options at the casino is €10 and for some it's €20.
The casino has a first deposit bonus offer at the casino is a 100% up to €4000 followed by a second and third deposit bonus of 50% up to €4000 as well. The bonus needs to be wagered 40 times in 7 days and the minimum deposit required to claim these bonuses is €15 or your currency equivalent.
Bitcoin casino has more than 3000 slots which are provided by 40+ slot providers. Some of the big names at this casino are PlayN’Go, Nolimit city, Bgaming, Yggdrasil, Betsoft, Netent, Avatrux. They do miss some big names like Thunderkick, Elk Gaming, Playtech, Red Tiger and I hope they will add these in the future.
The casino takes around 24 hours to verify your documents if all provided documents are correct. They also have a helpful live chat which is always at your service.
My personal experience at the casino was an eventful one as when I decided to deposit funds using INR currency my funds did not show up for 9 days. I would like to suggest all players who want to use INR currency to avoid using local payment methods and use Skrill, Neteller or Visa for deposit and choose to play in Euro or USD.
Bitcoin casino is a great casino in terms of what they offer, from welcome offers to player friendly terms and the payment options available. Not a lot of casino offer such high bonuses like a €4000 offer but I wish the casino would offer more than 7 days to finish wager and as I still have the second and third deposit to be claimed at the casino I am hopeful the casino might give me special promotions with increased days to clear wager. (I am a low roller if you haven't figured out)

The database of providers and payment methods impressed me a lot. I've discovered a few providers I have never seen and I will look for those from now on. It terms of payment, it is called a Bitcoin casino for a reason. All crypto payment are as fast as it could get (around 10 min with ETH in my case), can't say anything about other methods. The support seems to not be so talkative, as I felt like i was talking to a robot, but they did manage to answer my easy questions about verification, so no issues there. Also the website looks visually good imo. Cool place, will most likely deposit again sometime!

I love this site, I've had some really neat wins on it, the site is really easy to navigate, numerous slots to suit everyone. Once your documents have been verified the withdrawal process is straightforward. It can take up to 24hr to see funds in your account.

I have nothing negative to say about the site, the only thing I could say is that it can be a little bit slow loading games, but that could be my wifi.

So many different games! I use to love it. Normally my deposits are credited within minutes until recently. You win some and lose some, it seems very fair!

My last two Bitcoin deposits have not be credited to my account, and customer service is useless in offering an explanation or resolution, even tho I have supplied proof they received it. Screenshot of bitcoin transaction, address sent to, hash code. They don’t seem to value customers, even those who have without a doubt spent thousands of dollars playing at their casino.

I've been playing here for months now and I can say that I am satisfy in playing here. I like the games. It's entertaining. So far I haven't experienced any problems playing the different games. I deposited quite a bit and the money is transferred to my account fast. So far, I am satisfied on this casino.

Dear BONEGEORGE, so so much grateful for your warm words, we will do our best to keep you always satisfied!

user avatar

All the best games good customer support and overall trustworthy casino.
Definitely a 10/10. Win or lose I would say the same thing.

Game selection is awesome.
Support is instant 24/7 chat.
Absolutely instant withdrawal.
Account approved immediately.
Email responded fast.

Nothing serious or important, maybe Merkur slots like eye of horus and Novomatic slots like book of ra, but its not a big minus because I just won at Moon princess, thats better than losing at my favourite ones.

Dear NSPASE, thank you very much for your feedback, always happy to make you happy!

user avatar

They have all good games from the best providers. Customer service is good and you can reach the quite fast. And the most important thing for player is money transfers. They are smooth and fast. KYC process is completed within minutes if your docs are okay. Very good casino site!

Maybe one minor thing is that they are promoting withdrawals within minutes, but it takes around 6-12 hours in my experience. But still, it is completed during the same day so that is okay for me. They could change that promotion because 6-12 hours is okay also.

Dear BADLUCK, thanks so much, and we believe Bitcoincasino.io will go on making you happy!

user avatar

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play