General Information About Bitcoin Casino
Bitcoin Casino.io has been around since 2019 as part of one of the biggest online casino companies, DAMA N.V. Its high CasinoRank score is fully reflected in Bitcoin Casino player reviews, guaranteeing you peace of mind if you decide to play here. Also, the casino is part of AskGamblers Certified casino family, which is another proof of its worth.
The website is available in four languages, including English, German, Japanese, and Russian and works perfectly smoothly on mobile devices as it does on desktop computers. Available around the world, Bitcoin Casino carries the virtual gaming license from the Curacao gambling authority.
Payment Information and Options at Bitcoin Casino
The minimum deposit at Bitcoin Casino is €10 or another currency equivalent, while the maximum is € 6,000. The exceptions are Neosurf and MuchBetter, which allow single deposits of up to €10,000.
Regarding withdrawal limits, Bitcoin Casino allows a maximum cashout of €15,000 per week and promises to process players' cashouts within 24 hours. If you cash out in crypto, you can expect money to land in your wallet the same day; if you rely on bank transfers, Bitcoin Casino withdrawal time will be longer (up to 5 days).
There are no withdrawal or deposit fees here, however, the casino cautions players that bank transfer transactions may incur additional charges.
Customer Support at Bitcoin Casino
The fastest way to reach customer support is via live chat. As is customary, the functionality is reserved for registered users, and once you enter the prompts (name and email), the agents will respond within minutes.
If your issue is more than a technicality, use the casino's email address for the correspondence. That way, you will have a written record of your communication with the casino if you escalate the issue with a third party, such as AskGamblers Casino Complaint Service.
Bitcoin Casino has a solid resolution rate with AGCCS, signalling its commitment to resolving player complaints in a timely manner and to player satisfaction.
Games at Bitcoin Casino
Dozens of software providers fill the Bitcoin Casino's catalogue with titles ranging from online slots to live casino games. Smart filters include filtering games per provider and individual cryptos (you can pick the games you can play in your preferred cryptocurrency), while you can also find the most popular and new games with a single click.
Online slots count hundreds of titles, with virtually every slot studio present in the lobby and any mechanic known to slot enthusiasts.
There are many table games here for players who like playing variants of blackjack, roulette and other popular games. There are also games of poker, craps, baccarat and many more to enjoy too.
Players who like card betting may want to try video poker, including Jacks or Better and All American Poker, among dozens of others.
Live casino games can also be played, offering multiple versions of popular table games and game shows.
Bitcoin Casino's Commitment to Responsible Gambling
Bitcoin Casino takes responsible gambling seriously and gives tips on how to control one's gambling, in addition to offering a series of tools to curb spending and gaming time.
With the exception of indefinite self-exclusion, which includes disabling the account, you can set the limits yourself on the corresponding page.
They used to be great, and live up to their claims and support. I used to play here all the time but all those pros are now gone. The websites potential was great.
Now, they delay Cashouts for hours even though their website still claims 10 minutes or less, they ask for proof of funds for bitcoin for some withdrawals which are a near impossible feat especially if sending from coinbase or an exchange. Their support mine as well be robots as they provide no help whatsoever. Has become an awful place to play.