What's new


What's new

Bitcoin Casino - Bitcoin casino not initiating refund

RESOLVED

Complaint Info

Disputed casino

Bitcoin Casino

Amount

₹ 1900

3 years ago

On April 15 I decided to deposit INR1900 via bank transfer using GPAY. The money got deducted from my account but was not added at the casino. I contacted casino and they said the recipient did not receive money. I showed them proof a few minutes later and they said recipient received money but now refund has been initiated and you would receive money back in 24 hours. I contacted them again next day and they said wait for 3 days and now they tell me wait for 7 days. I contacted GPAY regarding the status of my initial payment and they said that the payment was successful from my side and the recipient intact received the payment.

Let me clarify something, casinos usually use a payment processor usually third party to process payments. What bitcoin casino is doing that they are using a fourth party to carry out transactions in my country. I was asked to send my payment to a person called SAI FASHIONS. Usually my payments at Dama nv casino are shown as DAMA NV but in this case it shows SAI fashions. Please look into this.

3 years ago

I received my funds just now. In my casino account. So deposit has been successful today. You can close this case AG team. Thank you for the help.

AskGamblers
3 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.