- Variety of deposit and withdrawal methods
- variety of games
- instant play and mobile versions
- 24/7 support via live chat and e-mail
- SSL encryption
- Routinely audited by eCogra
- Multiple country restrictions
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Betway Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Betway Casino is a sleek online casino integrated in the Betway gaming network. The site features a staggering number of slots, live and virtual table games, and video pokers from the Microgaming platform. All of these games can be accessed directly through the Betway Casino website with no downloads required. Some of their games can even be played on iPhone or Android devices. Betway Casino is licensed by the jurisdiction of Malta and the United Kingdom Gambling Commission.
Restricted Countries
Betway Casino is not available to players living in Australia, Bulgaria, Denmark, France and its territories, German State (Bundesland) of Schleswig-Holstein, Greece, Greenland, Iran, Israel, Mexico, North Korea, Romania, Russia, Singapore, South Africa, Turkey, Netherlands or the United States and its territories.
Security and Fairness
Betway Casino protects its players with state-of-the-art technology known as SSL encryption. This prevents third parties from obtaining sensitive data from players, such as login credentials or bank account information. This protocol works by obscuring sensitive details with an advanced algorithm to make them impossible to read.
The Microgaming platform used by Betway Casino is one of the most widely trusted casino platforms around. Betway Casino has their games routinely audited by eCogra, and reports continue to show that the games are completely fair.
- E-Wallets 0-24 hours
- Bank Transfers 2-5 days
- Card Payments 2-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Betway Casino has an impressive selection of slots from the Microgaming platform, from traditional three-reel slots to some of the most advanced video slots that have ever hit the market. These include hot bonus slots like Immortal Romance, Terminator II, Avalon II, and Thunderstruck II, as well as three-reel classic slot favourites.
Betway Casino also features a good assortment of table games, including numerous types of blackjack, roulette, and baccarat, as well as table pokers, craps, baccarat, and more. They also have a good variety of video pokers in both single-hand and multi-hand denominations.
Live Games
A casino isn’t totally complete without live table games. That’s why Betway Casino has real games of baccarat, roulette, and blackjack running 24/7 for the most authentic gambling experience possible. These games feature real dealers, authentic payouts, and the same sense of camaraderie found in real table games.
Support
Betway Casino has dedicated support professionals available around-the-clock to help players with any questions or issues. Players can contact a Betway Casino representative through email and live chat, which guarantees that players never have to wait longer than a few minutes to get their inquiries handled.
Complaints
Read the complaints other players have left for Betway Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Great range of games, nice looking site. Reliable payout to my account
I have closed this account because of recent changes they have made to bonuses they offer their customers. I have deposited $15000 plus over the last two years and was gold status when I closed my account. They use to offer good bonuses but now I just keep getting a generic message saying customer services don't offer bonuses please check current promotions on the website.
I don't understand why these sites offer big bonuses to people to join up but choose not to look after their regular high spending customers?
The site looks good and is easy to use, works well on mobile too.
They kept texting me offers I could use to increase the odds on certain event, I took advantage of 1 of these and won, not a lot for them, but a good amount. I received an email within an hour restricting my account, with no way to appeal, the decision is final. Seems like they don't like winners, I would recommend avoiding them and using 1 of the more well known and reputable sites.
Nice design. Simple and effective.
Wide variety of gambling activities (Sports, casino, bingo, etc)
Very slow withdrawals. It took them over a week to process my withdrawal. I contacted support several times to try and speed things up.
Support is quite slow. Sometimes when I asked a question they'd take 5 minutes to respond only to find out they misinterpreted the question. Very frustrating.
Automated emails are sent incorrectly.
Not much.... stay away (see my negative comment below).
Watch out if you have any money on account at all when you get a bonus, they use and tie up your entire cash balance until you complete wagering and it's impossible to cancel the bonus. Stick with the (99%) of casino sites that clearly state how much you have tied up in a bonus account and don't suck up all your deposit. Not really fair to customers who have large amounts on deposit and favours the freeloaders who have nothing...
They have had some nice offers; I like their live casino and live chat support has been good when I have had issues - bonuses were manually credited without any problems.
Pretty happy so far, keep up the nice offers and you'll persuade me to part with more of my cash ;)
Unfriendly customer support. Basically they answer slowly and without putting the customer in focus. If you run into any problems at this site you can expect to talk to a brick wall.
High rollover requirements on bonus (50x) combined with only allowing the low RTP games.
No NetEnt games are available
No NYX games are available
Unfriendly bonus terms, if you by accident would bet 1 euro on blackjack your whole winnings can be confiscated. Most casinos just put wagering fullfilment 0% on blackjack but would not dream of banning you for something like this
Conclusion: there are 10's of sites out there with better customer support, better bonuses (for the player) and more games available. Stay away.
So my betting exp on betway by far is quite good. I registered on betway after closed my acc on betfair because of their ignorant and support (still using acc on bet365 sometimes).
Unfortunately, I couldn't play any games or open the bank section because of a technical error (ApplicationID not found). I asked support for solution, despite of their devoted emails and chats, nothing helped. After that I found the bug by myself, fixed it and explained what happened to them (it is not from the client side, if any 1 encounters the same issue, just change your password so that it doesn't contain any special characters).
I ended up given 2 promos from the support. Deposited 50€ in to play some live bj (no more playboy bj on betway) and jackpot deuces. Guess what, when I only have 10 or 15 on my balance, I won a natural royal flush for 4000€! Played some more (300€ wagering on sports) to cash out.
It took 1 day waiting for the reversal time, 1 day to process and 1 day for the money to appear in my bank account (Finland). I was at times worry about the withdrawal after reading all the negative feedback for betway all over the internet. In my own exp, I rate the cashing out process of betway 9/10 (I really appreciate if next time betway sends me any email during the process e.g withdraw notification, confirmation, or payment processed.... I got no notice from them and had to check the status of the withdrawal manually many times).
The most valuable quality of betway is its support system (Finnish supports communicate in English). I would say they are extremely adorable. All the support I talked to via live chat or email, they are all generous, responsible and helpful. It is a 11/10 for support!
-Modern UI (8/10)
-Best support
Coding from different parts of the web are a bit messy and kinda conflicts with each other (I still can't access responsible gaming link, live casino sometimes missing sound and video is lagging) (6/10)
Not showing hands history for card games (8/10)
The inplay football stats part is bugged (possession are completely different from livescore and mostly always stands as 50-50%) (7/10)
Bonus terms are tricky and some are just written incorrectly!! the bonus points and tier tokens are totally useless. there aren't much promos compare to any other bookies/casinos.(6/10)
Amazing Live Roulette luck at this Casino. £100 deposit. Didn't bother with any bonus.. That is where people lose. I left £9000 better off. Boosh. I coudl have walked with just over £16,000 but I got greedy.
Cash out on other sites is almost instant. I am not sure why it will take 24 hours for the payment to be moved from pending to sent and then another 2 days to send to my bank and then up to two days for my bank to process. Seems way too long
Nice layout - games easy to find. Great bonuses with chat reps that explain things in full to you.
Good entertainment value for your money. Accept Canadian funds which is a plus for me.
More game providers would be nice if possible. Sometimes their system is slow and loses connection during game play but you do not lose the screen or bonus game you were in.
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+ Nice looking site
+ E-sport betting
+ Many different sports to bet on
Unfriendly customer support. Basically they answer slowly and without putting the customer in focus. If you run into any problems at this site you can expect to talk to a brick wall.
High rollover requirements on bonus (50x) combined with only allowing the low RTP games.
Unfriendly bonus terms, if you by accident would bet 1 euro on blackjack your whole winnings can be confiscated. Most casinos just put wagering fullfilment 0% on blackjack but would not dream of banning you for something like this
Conclusion: there are 10's of sites out there with better customer support, better bonuses (for the player) and more games available. Stay away.