BetHard Casino

I really like how this site is structured. The design is on point as well. I deposited my revolut card very easily. The sportsbook is all what I'm asking for and the casino section is very well rounded as well. Super happy.

On many sites, the customer support can be slow but this was not the case for Bethard. Super satisfied :)

I have made a few withdrawals and it can take some time before they are approved even though my account is verified. If they just speed the withdrawals up I would top rate this company.

Took the welcome bonus and had some really great play. Before I knew it I’d played through the required bonus funds and I kept on winning. Quick verification and payout, I’ll be back.

I love using the Bethard site, customer support is awesome! My withdrawals are always processed in a quick manner. A really fantastic site. I love the layout & they have a great variety of casino games.

There is nothing I dislike currently?! Changing of odds on mobile I wasn’t able to do, but support advised me to change them on my desktop & it saved my preference on my profile

Decent games, easy login with BankID and no fuss with deposits. Quite head on using the various deposit methods which I like if I prefer CC instead of Trustly. It's a bit "harsh" design in terms of black and yellow but that's what they go with; The boxing theme.
Game section is quite varied so that's nothing to worry about. All in all I would say this casino has an average quality of 7-8 stars / 10.

Bonus and pending withdrawals. Even if I deposit with CC in Sweden without a bonus it takes them 16-24 hours to approve the pending withdrawal and further on 2-3 bank days for Mastercard/visa to add the funds.

When I first signed up I lost around £300 really quickly on roulette, slots and I thought that this was another casino that just rips you off. it was literally £3/spins on slots or £10 spins on 20p roulette and just repeatedly nothing. I orginally joined for the sportsbook, so after that experience I took a break for about 2-3 weeks, I didnt want to start chasing money. But since then the casino seems to be a bit fairer, I know its a casino and I expect to lose but at least have some fun whilst doing it, but there are those occasional times when you do win and I liked the fact that once I decide to withdraw and my account was verified, there were no cooling off periods or waiting 2-3 days for the withdrawal to be approved and then waiting another 2-3 days to get paid whilst during that time you can cancel or reverse the withdrawal (one of my pet hates) and probably you lose what you won, literally within 24 hours the money was in my account I was shocked and pleasantly surprised about how easy it was. To the extent I closed other casino accounts and use only this one, I set a sensible deposit limit and if I win I know I can withdraw without any hassle. This is the most important single point I can recommend this casino, the documents they asked for are quite straightforward, ID, proof of address and copies of deposit card (less some of the digits etc). I'm a UK player and for me the withdrawals are a great experience compared to other casinos.

Not much at the minute, I havent had any issues so cannot make any negative comments. Some of the games perhaps dont play as well on a mobile than on desktop but I guess some are optimised for smaller screens and some are not. Also I do not give the full stars because I know sometime in the future I will lose, LOL.

The site looks and feel reliable enough for me to sign up.
It would have been good if it's not for the false listing of accepted currency.
Do hope Bethard could have NZD as it's currency and not by foreign exchange.

I've checked and make sure that New Zealand dollars (NZD) is 1 of the accepted currency.
Made a deposit using VISA in NZD but was charged foreign exchange from NZD to EURO.
Even though my account with Bethard is in NZD.
And my bank charges a fee for currency exchange.

Bethard should not list NZD when it's accepted currency is in EURO.
When I signup and made a deposit in NZD, I expect to be charged only in NZD.
There is no indication of exchange of currency anywhere when making the deposit.

And it doesn't help when ASKGAMBLERS listed New Zealand dollars as 1 of Bethard's currency.

BetHard Casino

6 years ago

Hi there,

Trust all is well and we´re sorry if we caused you any inconvenient making a deposit to Bethard.

When selecting NZD as a currency, you will have your wallet to be displayed in NZD. We don´t take any hidden exchange fees on our side, but we´re more than happy to compensate you for the fees charged by your bank.

Please get in touch with our CS department and they will assist you further.

//Bethard

Joined via oddschecker and clicked on promo offer. Deposited £100 and wagered £500 of bets. Told they hadn't added offer to my account in time and that the above didn't count to the promotion and nothing could do.

False advertising and poor service. All the above is accurate, DO NOT USE at any cost.

BetHard Casino

6 years ago

Hi Neil, hope all is well! The bonus was manually credited your account as it wasn´t selected in the beginning when making your first deposit. Could you please confirm the funds were manually credited your account?

//Bethard

Nothing. Absolutely nothing. This casino loves players with gambeling problems so if you have a problem they are perfect for you! This casino is 1 out of 17 casinos. You can find them all here https://authorisation.mga.org.mt/verification.aspx?lang=EN&company=0e2c8c9b-bab1-46ff-9317-5cdc696da1f8&details=1

I have played and closed my accounts on 8 out of these casinos and still bethard wont acknowledge that I have a gambling problem. I was I contact with them to ask why they didn't help me in time and all I got in response was that they don't care! Don't play at this casino! They live and suck the last out of all that has a gambling problem! Choose another casino!

BetHard Casino

6 years ago

Hi,

I´m sorry to hear about your problems with Bethard. Bethard is a stand alone casino and should not be associated to the other 16 brands. However, these brands fall under our license as whitelable casinos and we should make sure to follow standard procedures, which in your case, would be to block you globally across all brands.

For me us to follow up on your statement we would need more information, such as which brands you self excluded yourself from and your username.

Also if you have any evidence on our customer service agents responding that they don´t care, please do send it forward as this shouldn´t be the case.

Best regards,
Bethard Affiliates.

Supet fast cashouts. Direct bank transfer took under 15 minutes. Good support and nice odds. Good reload bonuses to sportsbetting.

BetHard Casino

6 years ago

Thanks for your kind words,

For even faster withdraws you may try our Pay´n´Play sister brand Fastbet.com with Trustly BankID, enables cashouts in 5 minutes.

Have a good start of the week Kekkeri
//BHG Affiliates

Bethard is a top casino, good support, superfast withdrawals and so on.

There is a few things that I belive Bethard can do better. First of all they need some more games, merkur, novomatic, PLAY N GO, blueprint and many more providers. Another thing is that I think the wagering is a bit to high... I usually play with real cash since the wagering is a bit too high.

BetHard Casino

6 years ago

Thanks for your very valuable feedback Thompandahl!

We´re in contact with Merkur, Novomatic and Blueprint already and our aim is to have brand new games up and running during the first quarter of next year. Meanwhile we´re appreciating your patience with the games selection we have.

We wish you a Great evening,
Bethard

I joined by chance on Saturday just gone( 2 days ago) I placed 30 pound down.....I played for multiple hours withdrawing 20 here and 50 there etc, I received the money Monday morning( I withdrew on a Saturday night😁)

Lovely live chat and millions of games😁😁😁😁😁😁

I was lucky withdrawing 350 from 30 pound, please people be careful gambling we will lose in end.

I wouldn't call it a dislike but no merka games available x

BetHard Casino

6 years ago

Thanks for the great feedback, we´re really happy about your experience at Bethard! Make sure to spend your winnings wisely now :)

//Bethard

Nothing really, i can give them that they have alot of games.

I've had an horrible experience with this casino and would recommend all to use any other online casino. Costumer support dont exist, they dont answer and even after emailing and waiting a week. I contacted them again in about closing my account no answer, so I guess if you join bethard your stuck with them.

Games are laggy, slow payout, and bad customer service.

Hands down one of the best casino’s I’ve played on and I played on 50+ from this site. I basically win with every 2nd deposit I make and I have hours of fun with every single deposit. I really enjoy not having to worry about anything while making a deposit, I just make a deposit and can chill for hours playing slots. I’ve made several withdrawal, even big ones and they are approved within the hour (my last withdrawal was actually approved within 5 minutes). Keep on going!

My country seems to be blocked from some providers like endorphina, which is sad because I love them. But that's the only thing I can think of that's why 9 stars instead of 10!

BetHard Casino

7 years ago

Wow,

That´s an impressive win rate you got there! Keep it up and we´ll continue to deliver quality games and our speedy cashouts.

I wish you a fantastic day.

//O

The live support are really nice, helpful, and really long patience. The game selection on slots looked like they've filtered it all to my likes! Although, their poker room was a bit quiet. They also have a pretty convenient banking options for Canadians like me. The verification process was fast except for the proof of payment part, I guess this is what almost everybody struggle with. I think the description was a bit confusing, for me. I wasn't sure if they needed the whole month's bank statement or something? It turned out to be even just a screenshot of the homepage of your online banking. With the logo, your name, and acct number. simple as that. Well... I will surely be back and play on this casino with long patience. haha

The site is kinda laggy. whenever I try to go back to the lobby, it will still bring me back to the game.

BetHard Casino

7 years ago

Patience is unfortunately a virtue! :)

Thank you for your kind words. We are aware of that the site can lagg sometimes. We are currently testing out a new super fast platform with some of our whitelabel holders, and as far as I´m concerned they´re fast as Ferraris.

Within due time we will also switch to the new platform.

Thanks for your patience meanwhile,
Oscar

Nice layout
Wide selection of games
Fast cashouts
Great betting selection as well (if you enjoy that)

The response times of the site could be a bit quicker at times.

BetHard Casino

7 years ago

Thank for taking time to review our casino and sportsbook Jacob,

Our betting selection is constantly growing and our aim is to have highest odds on all major leagues the coming year.

Meanwhile our site is currently being constantly updated which might slow down the respons, which I apologize for.

Happy Friday!
Oscar

Not a lot its an average casino with average game selection.............

Atrocious verification process. Was not able to get verficated and cash out my 1500 euro win with documents that worked on like 50 other legit casinos.... They ask things which cannot be provided. Support staff is not helpful even try to ridicule me when I was asking legit questions....and giving wrong information.... can not recommend at all.

BetHard Casino

7 years ago

Hi Gargos,

Sorry to hear that the verification hasn´t been smooth for you! We are in no way trying to make it more complicated than it needs to be, our procedures are set up to be as compliant as possible but at the same time have the level of security that is necessary for our players to feel secure.

What we have requested in your case is either a screenshot from your internet banking or a stamped document from your bank to verify your bank account. A written note do not suffice in this case as it can easily be manipulated, all we are thinking of here is your own safety so that nobody can take advantage of your details. When this has been completed the process will not be needed to be repeated and your following withdrawals will be handled quick and without any hassle.

Best regards,
Oscar

I was playing for the first time on this casino. I didn't know where to play my free spins. I contacted the chat two days later and they told me my free spins were gone. I am robbed!!

BetHard Casino

7 years ago

Hey there pal.

If you could send me your username through a PM I´ll have them added to you manually instead.

Our welcome free spins must be activated within 24h after your first deposit and can be used in Gonzo´s Quest. This can be read under the English page as we don´t have the website translated into Dutch unfortunately.

Hope hearing back from you soon again!
Oscar

I love bethard. I have won several raffles. They have fair terms and usually they process withdrawals within a few hours.

The chat customer support is a bit bad. You might as well google it as they reply in very general terms and often wrong.

BetHard Casino

8 years ago

Hi Trondsollie!

Thank you so much for taking the time to review our casino!

We're glad to hear that you've won several raffles, it makes it so much more fun - Doesn't it?
All credit to our fast Payments Team who work around the clock with approving withdrawals, we strive to be the fastest in the industry!

I'll forward your feedback to the responsible department for our Support, we want you to have a great experience playing but also when contacting us. Thank you for your feedback.

Do not hesitate to contact us if there is anything else you have in mind.

Have a great day!
Amanda

I like the layout. It is very clean, and lots of sportsbetting. Customer service is also very good and available in finnish almost 24/7. Made 1st withdrawal, was asked to verify my account, that was done within 2 hours and had my winnings after that.

Not so much to dislike, all the functions are there, responsible gaming, limits, customer service, quite fast withdrawals etc. I like Bingo, but I don't think this site will take it to their sortiment :D

BetHard Casino

8 years ago

Hi Sthlmspelaren77!

It makes us really happy to hear that you enjoy playing at Bethard, our biggest focus is to offer our customers the fastest payouts in the industry so I'm truly happy you got to experience this and congratulations to your win :)

If the demand for Bingo increases there might be an option to add it to our site in the future - Keep an eye out!

Have a lovely day,
Amanda

Nothing anymore. At first, This seemed to be responsible but not anymore.

I closed my account in 2014 in this sister side telling that I have problem with gambling. I Opened New account in Bethard 2015 and made deposits. I made also one withdrawal and send pictures of my id and other things. They let me still keep gambling and today they let me gamble like 4000 €. And when I asked for bonus they choose to close my account. Stay away from this side.

BetHard Casino

8 years ago

Hi Nallekarkki,

I'm really sorry to hear that you had a bad experience with our casino.

We're always striving to offer the best for our customers and we follow strict rules for any gambling issues that come to light.

Unfortunately I'm not familiar with your case. If you could kindly send an email to our support ([email protected]) and mention "AskGamblers", we will happily assist you in this situation and try to create a better outcome.

For data protection reasons we can not discuss account details here, thank you for understanding.

Kind regards,
Amanda

I have been a member for less than 24 hours, and I already know this is going to be my Nr.1 gambling site. I have met the terms of welcome bonus, talked with chat\customer service on mail and won fairly big. Payout already processed, which is FAST! Won about 23 times my initial deposit.

They have almost all of the known slots, netent betsoft etc. 6 monkeys slot is missing tho, my favourite slot.

I have to take away one star over confusion with welcome bonus. Was not able to get the advertised 200% just 100%.

Great games, fast withdrawal (took only one hour) and kind support.

Couldn't end free spins bonus suring casino bonus wagering.

BetHard Casino is nice designed online casino which offer many different games even if here you can find two software providers: NetEnt and Microgaming. I joined at this casino at least 3 months ago. I found this casino while I was looking for some deposit welcome bonuses. After I created my account I was ready to deposit here.

After I made deposit the bonus was not credited. I was really surprised because I thought that it will be added automatically. I waited for a few minutes more and because the bonus was not there I decided to chat with some support agent. I asked them about this match deposit bonus and they said that this welcome bonus is not for me; for my country. I was really disappointed about it. But since I made small deposit here I made a decision to play with it only.

I played only Dead or alive here in hoping to catch something good and later request cash out. But this did not happen. At the end I lost the money. But I enjoy while I was playing here, all works fine. I played around an hours before I lost my balance. It was a pity that I could not claim welcome bonus.

Otherwise I think this is a quite decent casino to play at. I trust this online casino and I think I could play more here. But since I could not claim any bonuses, I do not think I will. There are many better online casinos which offer NetEnt and Microgaming and offer bonuses which I can claim. I will rate BetHard with 7 out of 10 possible stars here, at Askgamblers. I took them a few stars because there could be one or two more software providers and because of bonuses. They should give every player welcome bonus!

Really nice, modern online casino. Game selection is pretty good and I think with a good RTP. Support is, between working times, always there and very friendly and helpful.

Bonus is ok, but with more than average wagering, they offer often some "Freespin Action for small and medium deposits, winnings from the freespins are really wagering free....BUT!... you must wager the initiating deposit 5 times.

Verification is no Problem, Upload your docs and in a few minutes its done.

Withdrawals are done nearly instantly (if the function works, see downside the thumb down!)

But for the dislikes there....more than a 6 is not realistic if they didn't change something.

All in all, a trustful Casino, of course...but there are much better ones, sorry.

Absolute dislike for they're deposit and!!! withdraw fees...an absolute NoGo in today's times. Neteller for example, 2,5% for deposit and another 2,5% for the withdraw...please guys...change this, for me a reason to not deposit again in the next time.

In my Case they had a massive Problem with the Neteller Option...I couldn't cash out for more than 1 day, and nobody know why, another reason for a not better rating.

When I find BetHard Casino, I was looking for a new casino with a decent welcome offer. I’m often in search for a new casino in which I have not played yet, because in most cases the welcome bonus is the best bonus which will some casino ever offer you.

This casino has fast cash-outs process, what I like it of course. Also another thing I liked, and that is that the casino offers NetEnt and Microgaming games. These are two renowned software providers and they are at the top when it comes to software providers. Until now, it was all good but then I looked the casino bonus offer. They have in offer three bonuses for new players. 10 free spins bonus with wagering requirements of 60 x bonus, 100 free spins bonus with WR - 50 x bonus and at the end 100% up to 500 euros with WR of only 25 x bonus + deposit. Of course, first I read the T & C for free spins bonuses. I was not too much surprised when I found here that the players from my country are not allowed for these bonuses. But well there's another good offer, deposit bonus.

However, I was very surprised when on the list of allowed country I found only 6-7 countries for this bonus, among which of course was not my country. It is amazing that the BetHard Casino welcome offer is available only for players from 5-6 European countries. I am sure that this is not good business policy but there's nothing I can change. When it comes to casino support, this casino does not offer live chat, but only support via e-mail. This is another big minus.

Otherwise, the e-mail support besides the English, it is available in Finnish, Norwegian and Swedish language too. Nothing unusual for some NetEnt casino, that the Scandinavian players are privileged over others. BetHard Casino from me has only 3 stars.

BetHard Casino

10 years ago

Hi!

Yes it's correct that the selection of countries that can benefit from the european market bonuses are Germany, Netherlands, Czech, Austria and Switzerland, (the nordic countries have other bonus offers). Which countries that are eligible for the bonus is stated in paragraph 1 in each and everyone of the bonus terms of conditions. Regarding the live chat, we have the chat opened between 09.00 - 01.00 CET every day the year around. Have a nice day!