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Betfinal Casino
- 24/7 support, including WhatsApp
- Exceptionally high withdrawal limits
- Excellent choice of games
- No telephone customer service available
- Potentially drawn-out withdrawals
Editor's View
Easy to navigate with fair, competitive bonuses and more than generous withdrawal limits, the solid picture of Betfinal is unfortunately tainted by too many complaints of drawn-out withdrawal requests.
General Information About Betfinal Casino
Launched in 2016, Betfinal Casino is an online casino featuring a variety of online slots, table games, video poker, specialty games and a sportsbook. The site supports a variety of languages and is a fully functional mobile casino.
Despite its international Curacao eGaming licence, not all players can register here; for the full list of restricted countries, please consult the casino directly.
As is common with modern online casino sites, Betfinal is equipped with the most modern security protocols and encrypted with the latest SSL technologies to ensure players' sensitive information and financial transactions remain entirely private and safe from third parties.
The big software provider names featured at Betfinal guarantee unbiased outcomes for all games, making this casino trustworthy.
Payment Information and Options at Betfinal Casino
If there's one thing Betfinal does right, it's the exceptionally high withdrawal limits: at $20,000 per day and $600,000 per month, Betfinal is among the online gambling sites with the highest maximum withdrawal thresholds.
We gotta hand it down to Betfinal for being so generous. However, player complaints suggest that customers are frequently denied their winnings, which is a serious setback.
Other than that, Betfinal keeps the payments department simple and efficient, focusing only on fiat currencies; if you're a crypto player, you are advised to browse the latest crypto casinos for an alternative.
Customer Support at Betfinal Casino
Players can contact the customer support team via email and live chat, available non-stop.
The casino also provides WhatsApp support for their clients, which is always an upside.
Furthermore, a FAQ section lists answers to the most common player questions.
Games at Betfinal Casino
The casino's selection of online slots is powered by dozens of providers, including some of the biggest names in the industry. Players who enjoy online slots, for instance, can try their luck at thousands of titles readily available in the lobby.
Players looking for table games can choose between several roulette, blackjack and baccarat versions. The roulette selection ranges from European Roulette and American Roulette to French Roulette and Roulette Gold. The blackjack offer includes Blackjack Professional, Atlantic Blackjack, Vegas Blackjack and various others.
The video poker selection includes All American, Tens or Better, Deuces Wild, Joker Wild, Double Joker Poker and several other variants.
Players who enjoy specialty games can pick keno games, bingo and scratch cards.
Finally, the casino features a live department where players can gamble against real-life dealers. Although not as vast as other sections, Betfinal's live casino still packs a punch in terms of variety.
Betfinal Casino is accessible on various portable devices, including tablets and smartphones. Players can spin the reels of the offered mobile slots on the go at Betfinal.
Betfinal Casino’s Commitment to Responsible Gambling
Unfortunately, Betfinal Casino didn’t impress us in the responsible gambling department; there are few tools here, so anyone who prefers to have a choice of responsible gaming tools will not be happy with the offer here.
Final Verdict on Betfinal Casino
Convenient and user-friendly, we must take our hats off to Betfinal's user experience. It boasts straightforward navigation, multiple interface and support language options, and helpful customer service working around the clock.
The only potential downside to this casino with huge withdrawal limits is multiple reports of drawn-out or even denied withdrawal requests.
Be as it may, the casino retains a high player rating, signalling trust in this establishment among its customers.
Recommended by experts
Player Reviews
I have been playing on Betfinal Casino for the past 6 months. Love that thy are up to date with the latest casino and live casino games. I appreciate their support team that are always helpful and most of the time generous. I play for fun so bonuses do matter for me and I can always find something to claim on the deposit page or on telegram channel.
Some games are blocked in our region, and I understand that it is not betfinal fault. They made it clear that Hasbro and Pragmatic are not allowed in UAE and Lebanon.
Site was easy to navigate
- Had fair and competitive lines
- Good limits early on
- Offers a good selection of pregame and live markets
- Most major global sporting events are available
Quick to limit
-Poor customer service
Had my account blocked for logging in from my work computer that had to be on a VPN and completely stopped communicating with me. I have emailed numerous times to try and get paid the $19,700 balance that I have in the account to no avail. The terms (section 1.6) do not clearly state that use of VPNs are not allowed and unless used to access their site from an illegal country or to mask your current actual location which is not the case for my account at all. My account has been fully verified, including my proof of residence. This is just another Curacao book that will look for any reason not to pay legitimate winners. It's a great site if you are looking to just go casually lose some money but if you win don't expect to be treated well and you absolutely run the risk of not getting paid.
Please see below for the only mention of VPN service in their terms:
6. Access to certain Services on the Website may not be legal for some or all residents of or persons present in certain countries. We do not intend that the Website and Services be used by persons in countries in which such activities are illegal. It is the Customer’s responsibility to make sure to not use a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence. Betfinal.com reserves the right to ask for proof of address from clients and to suspend their account until satisfactory documentation is provided.
I am located in the province of Saskatchewan in Canada, which is a legal country. I have never tried to access Betfinal (or any other web site for that matter) from outside of Canada. The VPN service on my work computer was a forced security precaution because I worked for a Financial Institution and was forced to work from home during a pandemic. I have adhered to all their requests and answered all their questions honestly, yet they have blocked my account, stolen my legitimate winnings, and refused to answer my emails.
I think BetFinal casino has the potential to become one of the top casino sites that you can enjoy playing games in. They do have a lot of good bonus offers that can surely be a big help for you to enjoy big winnings and keep you hooked in your games.
They deserve so much better in the ratings if they only knew how to come up with a much bigger set of games that they can get. It is one of the big ways that Betfinal can attract even more bettors in the long run. That is a win they can get for sure.
One of the best factors I love most about Betfinal casino is the wide selection of games that they have. Each of the games can be accessed easily that's why I never had any major issues with them. It's also great that the games work on mobile devices so that I can easily play them whenever and wherever they may be.
The site is great but I prefer those that have live chat functions on their site. This site has one but it's not accessible 24/7. It's just open for several hours and it's a hassle when I once had a concern but the chat was disabled. Sadly, they also have no telephone customer service that I could've called at that time.
Dear REINHARDWEISS,
Thank you for your kind review. Your point of criticism is very understandable and true. We have been already working on extending our support availability gradually. Happily, we can now say, that our Livechat will be extended to 24 hours starting this Wednesday.
We hope we will see you soon again at Betfinal.
Best Regards,
Betfinal
Most of their games are live casino games. Namely roulette, blackjack, baccarat, and poker. Just like other casino sites, the providers are familiar names like Evolution Gaming. Though there are some brief guides on how to play, I was expecting more.
Opening the games takes some time to load. I also hope that they will add slot games since it can be a bit boring if all you’re gonna play with are table games.
Well, you won’t really mind it if you are a huge fan of table games.
Dear Miika,
Thank you for your review. This is very valuable for us as we can see that maybe the navigation of the site is not ideal. I would like to let you know, that we in fact have a huge number of Casino Slot games from all the top known providers such as Netent, Microgaming, Quickspin, and many more. Simply visit https://betfinal/casino
Best Regards,
The Betfinal Team
Awesome casino. It was easy to navigate and straight forward, which I like. I cashed out on a Friday and submitted documents and received notice from Gigadat on Sunday that I would get my winnings in 1 to 2 days. Are there faster payouts from other casinos? Yes.
However, it WAS over a weekend, AND it was my first time cashing out. So in my books, that's pretty awesome.
Live chat is only available at certain times, but when it is, they are awesome too! Keep up the great work guys!
My only complaint is that they do not have all the games that I enjoy...and some of them are the really popular ones. Like Thunderstruck 2? Where the heck is that one!? LOL
There are more than enough games on this site however to scratch your itch. I have found a few to replace the ones i miss.
Dear MSTARKEY,
Thank you for your kind review and thank you also for your small critic. This is very important to us as we can see where we still need to develop and increase. We have already added the game you mentioned, and we will do our best to also provide any other games that might be missing if you just let us know about it.
We wish you a great day ahead and hope to see you soon again at Betfinal.
The Betfinal Team
Good Arabic Support helps me to get my won money fast, quickly pay to me after one day and I received money in my bank account, respect betfinal. Thank you :)
Hi Awad,
Thank you very much for your kind feedback. We do our very best to ensure a fast payout for all our players. Your feedback is a great motivation to our Team and we hope to see you again soon on Betfinal.
Kindest regards,
The Betfinal Team
The support went out of their way to help me get my winnings the fastest way possible. Very helpful in finding the right payment solution for me. Got my money after only 1 day, no hassle asking for a lot of documents and the normal tricks they have.
Nothing, I won big and get my winning after one day.
Absolutely nothing, dont know what to say, not a single thing.
If you care about your responsible gambling side of the things, DO NOT JOIN. They dont really care about your limits or anything close to providing players with a safe enviroment. They will lie they offer you instant limits set through live chat but when you ask for it (during working hours), they will forward you to send an Email where you'll have to wait for a reply for over a day. The balance sometimes does not update and the verification process is a joke. They want to stall everything as much as possible so you deposit more and more before you even reach your withdrawal. Very unprofessional casino and probably the worst I've played on so far.
Dear Zippizod.
We take responsible gaming very seriously, but you have never contacted us via chat, and the email you sent us was answered within the 24 hours we have promised you.
We have also asked for where you have been lied to, as we cannot see that you have received any incorrect information.
We also want to improve our product, so if you have any constructive critisism or ideas to how to do this, we are open to suggestions.
Hope you're having a great day.
Kindest regards,
Betfinal
High bonus, nice slots and live casino. lots of games and the run fast.
Like it a lot! Nice to try and find out what is working for you. I'll be coming back for sure
At this moment nothing. Supportline is not always available, maybe that is something to consider?
Hello!
Thank you for your kind feedback.
Our customer support chat is available 15-21 everyday, but this is something we will be extending as soon as possible.
Sincerely,
Betfinal team
Lots of good games. Used my 100% deposit bonus. You can play and game with it as long as you don 't overbet max. 5 Euro. Won a nice amount. Requested a withdrawl. Needed to upload some documents. Verification took 2 days, but after that I received my money within a day.
Few days later I received an email wich said I would receive an extra deposit bonus of 15% on my next deposit. I asked if I could combine this with the second 100% deposit bonus (they have 3). No problem. So I deposited again, but unfortunatly I only received a 100% bonus. Played with it and again won a Nice amount. Requested another withdrawl. Lets see if it goes as fast as the first one.
2 small notes. Website says you can upload documents with a max size of 3MB. That did not work. I had to resize the documents under 1MB. That did the trick.
Sometimes all the Netent games dissapear form the list of slots. After waiting a half hour the got back again. This re-occured a few times.
The games, the welcome bonuses are really great, the good luck strike I had. Their software is quite nice and fast, the graphics look good. Absolutely in love with this casino, until it came to request a withdrawal...
The worst luck when it comes to retrieving my funds. I have been waiting over 2 weeks to receive my funds and still no luck. Their support service is quite limited, only Mondays through Fridays and they reply once a day. This makes your withdrawals take longer and longer. The exact same details were used at other sites to retrieve funds and had no problems. With Betfinal it has taken forever, never happened to me before, and they keep saying they can't send the funds.It's a shame, as their site is quite good overall.
I was introduced to this Betfinal Casino by one of my darlings here in Askgamblers. There was a nice offer by the casino at that point in time, sometime back in late 2016 I think, for a 10 EUR no-deposit bonus upon registration, if I'm not mistaken. Hey, 10 EUR free money was worth the trouble for a sign up, which I wasted no time at all in doing so, hehehe. Upon visiting their website, I came to know that Betfinal has casino games and sports betting as well, but I wasn't interested in sports betting, not in the very least, but I was happy that the no-deposit bonus money could be played on slot games and not only for sports betting.
After getting the registration done, after validating my email, and after completing my profile, the bonus money was automatically credited into the Bonus account. I then used it to play on a game, but I cannot remember on what game it was played on. Hmm, at times, my memory can fail me, especially when nothing interesting had happened on it, like in this case. I know I played a game, but that game ended up empty-handedly, no wins or no missed big wins to remember, so my memory must have deleted it automatically, hahaha.
Then one fine day, I was having some money in my Neteller wallet, with no new casino to try out, so I decided to make a first deposit at Betfinal and play some games. Well, a 100% deposit bonus wasn't much at all, couldn't remember if any free spins were being offered with that first deposit, but I went for it nonetheless. Strange hah? Hehehe. So there I was, all eager to make a deposit, and to play on my favourite games, but what do you know? I couldn't find Neteller anywhere in the deposit section of the Cashier. Then I went "damn!" One more casino that doesn't have a deposit option for Neteller, meaning, no deposit possibility at all, and that saw the end of everything for me at Betfinal Casino. Never mind about all the other available deposit options, I don't use them at all.
Well, just too bad that I cannot deposit and cannot play at Betfinal Casino. The games selection doesn't seem to be that good anyway, so perhaps this is all just another blessing in disguise for poor me, hahaha.
I liked the bonus offer at first, but that was before I realised what kind of a shady company it was.
I tend to be unable to log in. You can't place the bets you want because the bet limit is set far too low. I often get error messages when checking my balance and looking over my active bonus, plus error messages when trying to place a bet. "Communications error, try again later". I haven't tried to withdraw my money yet but I imagine that will be a problem.
The general essence of the site is really shady. Be careful if you decide to use this site, although I do NOT recommend it.
Hi Bigchew,
We are very sorry to hear that you had some technical issues on our site. We had some issues this Saturday with our sports provider and therefore the Sportsbook was not working and therefor you got the connection error. The issue is now solved, and everything is back to normal.
Sincerely,
Betfinal team
Very good bonus offer and lot of games. Make a deposit 23e and get my bonus. Few spins and amazing hit when playing temple fortune. Download documents and make withdrawal over 1000. Time was about 5h when money was my wallet so that was amazing pay out time.
Nothing bad to say betfinal. Great place to play and recommended for all who looking safe place to play.
Hi Kari,
Thank you for all your kind words and congratulations on your win! Great to hear that you are happy with our withdraw time and that you enjoy to play on betfinal.
We wish you all the best of luck,
Betfinal team
Games run fast, fast payout, many games options. First deposit bonus is nice.
I think I will not make deposit anymore here! It shows Christmas promo, deposit at least 50 euros, will get 50 not wagering free spins next day. So I made 100 euros deposit per day and 3 days. But I just got first day 50 free spins, even that I sent many emails and went to live chat, finally got it! But next 2 days free spins I never got them! They told me all the time they have credited, but they did not, waste my much time tried different browsers and sent emails.
Hi Sarayang,
We are very sorry to hear that the free spins did not get credited to your account, we tried multiple times to add them, but you could still not see them under your account.
We have now credited the free spins again and also given you a cash bonus for all the trouble.
We wish you the best of luck, and hope that you do stay here at Betfinal.
I like this casino, because there I feel confident, all deposits, withdrawals worked good-quickly done. Very nice bonuses with very reasonable WR.
Very friendly support, good job Andrea! Quick and clear answers all time. I rank it 10/10.
Maybe chat could available 24 hours, but it's minor.
Hi Guttio5,
Thank you for all your kind words, we are very happy that you enjoy playing at betfinal and that our support agent Andrea is doing a good job, we will let her know :)
We wish you a nice day,
High bonus %200, No transaction fees. I deposit with paysafe card and the most of casino websites take 5% transaction fee. No tax fee, in Germany online casino websites takes tax fee, betfinal paid all money I won. I hope, they won't change that.
Nothing, withdraw took a bit time but when I send document received my money.
Hi Hamit,
We are very happy to hear that you enjoy to play on Betfinal and congratulations on your win!
The first time you make a withdraw you do need to verify your account, the good news is that now you have done that and all your future withdraws will go smoothly.
We wish you a nice day!
Betfinal have Arabic language this good for me. Betfinal has a lot of nice slots and live casino games. Payouts with visa card is quick. I get cashback bonus without asking that. Thanks.
Netent games are not available in Iraq, They have no Arabic live chat but only email support.
Hi Jasur,
We are very happy to hear that you enjoy to play on betfinal and that we have the language that you prefer. Unfortunately Netent games are not available in Iraq, but we do have some very good other options for you to play on, and we will soon expand our casino offer even further with new game providers.
أتمنى لك نهارا سعيد
Nice site! Welcome bonus was 100 euro! I tried slots and won 2000 euro!!!! And get my money in one day great!!
Betfinal has high odds for sportbetting I'll try that now.
Hi there,
Congratulations on your big win! :)
Great to hear that you liked our welcome bonus and casino.We wish you all the best of luck in our sports-book as well.
Ok, so my first withdrawal was processed. Looks like these guys are the real deal.
I also won another $4000 and am waiting for that to be received into my account. The support lady I spoke to (Andrea) was of great help and not at all rude like some other Casino attendants. Now just waiting to see if trial two works and the $4000 I've withdrawn will be deposited into my account....... as always ..... to be continued.
But seriously, if your looking for a casino that pays out fairly, you have to give betfinal a go.
The only thing I can pick wrong is that the support line isn't 24 hours. But the helpful support they provide when actually on, it makes up for this
Hi Steve,
Congratulations on your win, also thanks for the great feedback regarding our support. I will tell them what a great job they`re doing ;)
Kind regards,
Betfinal
For a new casino, they tick all the boxes. They actually tell u to get your documents ready right at the start so when it comes down to actually paying out, they are equipped to do so.
I've placed my first withdrawal.... let's see how long they take. To be continued......
Hi Stephen,
Thank you for your kind words and good feedback.
Kind Regards,
Betfinal
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Betfinal Casino is user-friendly with a variety of games for everyone. The bonuses are fantastic, keeping you motivated and rewarded. Customer support is amazing and always ready to help. Give it a try, you won't be disappointed!