AskGamblers Quick Overview
Editor's View
Easy to navigate with fair, competitive bonuses and more than generous withdrawal limits, the solid picture of Betfinal is unfortunately tainted by too many complaints of drawn-out withdrawal requests.
- 24/7 support, including WhatsApp
- Exceptionally high withdrawal limits
- Excellent choice of games
- No telephone customer service available
- Potentially drawn-out withdrawals
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Betfinal Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Betfinal Casino
Launched in 2016, Betfinal Casino is an online casino featuring a variety of online slots, table games, video poker, specialty games and a sportsbook. The site supports a variety of languages and is a fully functional mobile casino.
Despite its international Curacao eGaming licence, not all players can register here; for the full list of restricted countries, please consult the casino directly.
As is common with modern online casino sites, Betfinal is equipped with the most modern security protocols and encrypted with the latest SSL technologies to ensure players' sensitive information and financial transactions remain entirely private and safe from third parties.
The big software provider names featured at Betfinal guarantee unbiased outcomes for all games, making this casino trustworthy.
- E-Wallets 0-24 hours
- Bank Transfers 1-7 days
- Card Payments 0-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Betfinal Casino
If there's one thing Betfinal does right, it's the exceptionally high withdrawal limits: at $20,000 per day and $600,000 per month, Betfinal is among the online gambling sites with the highest maximum withdrawal thresholds.
We gotta hand it down to Betfinal for being so generous. However, player complaints suggest that customers are frequently denied their winnings, which is a serious setback.
Other than that, Betfinal keeps the payments department simple and efficient, focusing only on fiat currencies; if you're a crypto player, you are advised to browse the latest crypto casinos for an alternative.
Games at Betfinal Casino
The casino's selection of online slots is powered by dozens of providers, including some of the biggest names in the industry. Players who enjoy online slots, for instance, can try their luck at thousands of titles readily available in the lobby.
Players looking for table games can choose between several roulette, blackjack and baccarat versions. The roulette selection ranges from European Roulette and American Roulette to French Roulette and Roulette Gold. The blackjack offer includes Blackjack Professional, Atlantic Blackjack, Vegas Blackjack and various others.
The video poker selection includes All American, Tens or Better, Deuces Wild, Joker Wild, Double Joker Poker and several other variants.
Players who enjoy specialty games can pick keno games, bingo and scratch cards.
Finally, the casino features a live department where players can gamble against real-life dealers. Although not as vast as other sections, Betfinal's live casino still packs a punch in terms of variety.
Betfinal Casino is accessible on various portable devices, including tablets and smartphones. Players can spin the reels of the offered mobile slots on the go at Betfinal.
Betfinal Casino’s Commitment to Responsible Gambling
Unfortunately, Betfinal Casino didn’t impress us in the responsible gambling department; there are few tools here, so anyone who prefers to have a choice of responsible gaming tools will not be happy with the offer here.
Customer Support at Betfinal Casino
Players can contact the customer support team via email and live chat, available non-stop.
The casino also provides WhatsApp support for their clients, which is always an upside.
Furthermore, a FAQ section lists answers to the most common player questions.
Complaints
Read the complaints other players have left for Betfinal Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I have been playing on Betfinal Casino for the past 6 months. Love that thy are up to date with the latest casino and live casino games. I appreciate their support team that are always helpful and most of the time generous. I play for fun so bonuses do matter for me and I can always find something to claim on the deposit page or on telegram channel.
Some games are blocked in our region, and I understand that it is not betfinal fault. They made it clear that Hasbro and Pragmatic are not allowed in UAE and Lebanon.
Site was easy to navigate
- Had fair and competitive lines
- Good limits early on
- Offers a good selection of pregame and live markets
- Most major global sporting events are available
Quick to limit
-Poor customer service
Had my account blocked for logging in from my work computer that had to be on a VPN and completely stopped communicating with me. I have emailed numerous times to try and get paid the $19,700 balance that I have in the account to no avail. The terms (section 1.6) do not clearly state that use of VPNs are not allowed and unless used to access their site from an illegal country or to mask your current actual location which is not the case for my account at all. My account has been fully verified, including my proof of residence. This is just another Curacao book that will look for any reason not to pay legitimate winners. It's a great site if you are looking to just go casually lose some money but if you win don't expect to be treated well and you absolutely run the risk of not getting paid.
Please see below for the only mention of VPN service in their terms:
6. Access to certain Services on the Website may not be legal for some or all residents of or persons present in certain countries. We do not intend that the Website and Services be used by persons in countries in which such activities are illegal. It is the Customer’s responsibility to make sure to not use a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence. Betfinal.com reserves the right to ask for proof of address from clients and to suspend their account until satisfactory documentation is provided.
I am located in the province of Saskatchewan in Canada, which is a legal country. I have never tried to access Betfinal (or any other web site for that matter) from outside of Canada. The VPN service on my work computer was a forced security precaution because I worked for a Financial Institution and was forced to work from home during a pandemic. I have adhered to all their requests and answered all their questions honestly, yet they have blocked my account, stolen my legitimate winnings, and refused to answer my emails.
I think BetFinal casino has the potential to become one of the top casino sites that you can enjoy playing games in. They do have a lot of good bonus offers that can surely be a big help for you to enjoy big winnings and keep you hooked in your games.
They deserve so much better in the ratings if they only knew how to come up with a much bigger set of games that they can get. It is one of the big ways that Betfinal can attract even more bettors in the long run. That is a win they can get for sure.
One of the best factors I love most about Betfinal casino is the wide selection of games that they have. Each of the games can be accessed easily that's why I never had any major issues with them. It's also great that the games work on mobile devices so that I can easily play them whenever and wherever they may be.
The site is great but I prefer those that have live chat functions on their site. This site has one but it's not accessible 24/7. It's just open for several hours and it's a hassle when I once had a concern but the chat was disabled. Sadly, they also have no telephone customer service that I could've called at that time.
Dear REINHARDWEISS, Thank you for your kind review. Your point of criticism is very understandable and true. We have been already working on extending our support availability gradually. Happily, we can now say, that our Livechat will be extended to 24 hours starting this Wednesday. We hope we will see you soon again at Betfinal. Best Regards, Betfinal
Most of their games are live casino games. Namely roulette, blackjack, baccarat, and poker. Just like other casino sites, the providers are familiar names like Evolution Gaming. Though there are some brief guides on how to play, I was expecting more.
Opening the games takes some time to load. I also hope that they will add slot games since it can be a bit boring if all you’re gonna play with are table games.
Well, you won’t really mind it if you are a huge fan of table games.
Dear Miika, Thank you for your review. This is very valuable for us as we can see that maybe the navigation of the site is not ideal. I would like to let you know, that we in fact have a huge number of Casino Slot games from all the top known providers such as Netent, Microgaming, Quickspin, and many more. Simply visit https://betfinal/casino Best Regards, The Betfinal Team
Awesome casino. It was easy to navigate and straight forward, which I like. I cashed out on a Friday and submitted documents and received notice from Gigadat on Sunday that I would get my winnings in 1 to 2 days. Are there faster payouts from other casinos? Yes.
However, it WAS over a weekend, AND it was my first time cashing out. So in my books, that's pretty awesome.
Live chat is only available at certain times, but when it is, they are awesome too! Keep up the great work guys!
My only complaint is that they do not have all the games that I enjoy...and some of them are the really popular ones. Like Thunderstruck 2? Where the heck is that one!? LOL
There are more than enough games on this site however to scratch your itch. I have found a few to replace the ones i miss.
Dear MSTARKEY, Thank you for your kind review and thank you also for your small critic. This is very important to us as we can see where we still need to develop and increase. We have already added the game you mentioned, and we will do our best to also provide any other games that might be missing if you just let us know about it. We wish you a great day ahead and hope to see you soon again at Betfinal. The Betfinal Team
Good Arabic Support helps me to get my won money fast, quickly pay to me after one day and I received money in my bank account, respect betfinal. Thank you :)
Hi Awad, Thank you very much for your kind feedback. We do our very best to ensure a fast payout for all our players. Your feedback is a great motivation to our Team and we hope to see you again soon on Betfinal. Kindest regards, The Betfinal Team
The support went out of their way to help me get my winnings the fastest way possible. Very helpful in finding the right payment solution for me. Got my money after only 1 day, no hassle asking for a lot of documents and the normal tricks they have.
Nothing, I won big and get my winning after one day.
Absolutely nothing, dont know what to say, not a single thing.
If you care about your responsible gambling side of the things, DO NOT JOIN. They dont really care about your limits or anything close to providing players with a safe enviroment. They will lie they offer you instant limits set through live chat but when you ask for it (during working hours), they will forward you to send an Email where you'll have to wait for a reply for over a day. The balance sometimes does not update and the verification process is a joke. They want to stall everything as much as possible so you deposit more and more before you even reach your withdrawal. Very unprofessional casino and probably the worst I've played on so far.
Dear Zippizod. We take responsible gaming very seriously, but you have never contacted us via chat, and the email you sent us was answered within the 24 hours we have promised you. We have also asked for where you have been lied to, as we cannot see that you have received any incorrect information. We also want to improve our product, so if you have any constructive critisism or ideas to how to do this, we are open to suggestions. Hope you're having a great day. Kindest regards, Betfinal
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
Screenshot
Betfinal Casino is user-friendly with a variety of games for everyone. The bonuses are fantastic, keeping you motivated and rewarded. Customer support is amazing and always ready to help. Give it a try, you won't be disappointed!