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21 Dukes Casino

Learn more about AskGamblers CasinoRank, our rating system built on over a decade's experience working with casinos and players alike.

Get the truth. Then play.

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

21 Dukes Casino Review

  • 0-24 withdrawal time frame
  • Mobile-friendly
  • Top-tier software providers
  • Live chat open 24/7
  • 72 hours pending time for withdrawals
Suggest an edit
General info & Latest Promos
Website http://www.21dukes.com
Established 2008
Owner Blacknote Entertainment Group Limited
Casino Promotion

21Dukes Casino is an elegant online casino where players can enjoy a wide selection of popular online slots, table games and video pokers from world-class game providers such as MicrogamingBetsoftIGTPragmatic Play and Habanero. Players can access the casino instantly or they can use their mobile casino to enjoy the games. 21Dukes Casino is licensed under the jurisdiction of Costa Rica.

Restricted Countries

The casino accepts players from around the world, with the exception of some countries banned due to their laws and regulations. To see which countries are prohibited from playing at this casino, see our list of "restricted countries" below.

Virtual Games

When you download the 21Dukes Casino client, you'll have access to a wide variety of slots from top-tier software providers like Microgaming, Betsoft, IGT and Pragmatic Play. The titles include Da Vinci's Treasure slotPixie Wings slotAsgard slot and Wild Spells slot. Whether you're in the mood for a traditional three-reel slot experience or an elaborate session of bonus video slots, 21Dukes Casino will be able to please. With one of the biggest progressive jackpot pools in the world, you might even become an instant millionaire.

Players who are more into table games will be able to choose among a variety of titles such as Pontoon, Royale Blackjack, Dragon Tiger, Baccarat and others. 

As for other games, 21Dukes Casino offers video pokers including Double Joker, Deuces Wild and Joker Poker.

Live Casino

In addition to virtual table games, players can take a seat at 21Dukes's live casino and feel the thrill of playing against beautiful live dealers in real time. The most popular casino games include Live Blackjack, Superb6, Live Baccarat and Live English Roulette.

Mobile Gaming

All of 21Dukes Casino’s games are designed to work the same across all devices. This means that players can play on their computerssmartphones, and tablets and get the same gaming experience on all of their devices.

Support

Being able to get your inquiries answered in a timely fashion is important when gambling online. No one wants to be put on an eternal hold when they have an issue. 21Dukes Casino makes sure that every player's feedback is heard and responded to. They accomplish this with 24/7 live chat accessible from within the casino client. You can also send them an e-mail.

Security and Fairness

It's very important that online casinos protect their players. With the rise of cyber crimes, it's more crucial than ever. 21Dukes Casino uses 128-bit SSL encryption for all transmissions to and from their server. With this technology, players stand no risk of losing their financial data or personal details to strangers on the Web.

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Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    http://www.21dukes.com
  • Software

    Betsoft, VIVO Gaming, Pragmatic Play, Octopus Gaming
  • Deposit Methods

    American Express, Bank Wire Transfer, EcoPayz, MasterCard, Money Transfer, Neteller, Paysafe Card, Visa, Entropay, iDEAL, Sofort, POLi, Neosurf, QIWI, Skrill, AstroPay Card, Bitcoin, WebMoney, AstroPay Direct, Easy EFT, UPayCard, Flexepin, Cashlib
  • Withdrawal Methods

    Bank Wire Transfer, Neteller, EcoPayz, Skrill, Bitcoin, Ethereum
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: Not offered

    Bank Transfers: 5-7 days

    Cheques: Not offered

    Pending Time: 3-5 days

  • Withdrawal Limit

    EUR 4,000 per week
  • Affiliate Program

    Revenue Giants
  • Allowed Countries

    • Aland Islands
    • Albania
    • Algeria
    • Andorra
    • Angola
    • Antarctica
    • Antigua and Barbuda
    • Arab Jamahiriya
    • Argentina
    • Asia
    • Asia/Pacific Region
    • Austria
    • Bahamas
    • Bahrain
    • Bangladesh
    • Barbados
    • Benin
    • Bhutan
    • Bolivia
    • Bonaire
    • Bouvet Island
    • Brazil
    • British Antarctic Territory
    • Brunei
    • Canton and Enderbury Islands
    • Cape Verde
    • Chile
    • Christmas Island
    • Cocos [Keeling] Islands
    • Colombia
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Cook Islands
    • Côte d’Ivoire
    • Dominica
    • Dominican Republic
    • East Timor
    • Ecuador
    • Egypt
    • El Salvador
    • Europe
    • Falkland Islands
    • Faroe Islands
    • Fiji
    • Finland
    • French Southern Territories
    • French Southern and Antarctic Territories
    • Gabon
    • Gaza Strip
    • Greenland
    • Grenada
    • Guadeloupe
    • Guatemala
    • Guernsey
    • Guinea-Bissau
    • Guyana
    • Heard Island and McDonald Islands
    • Honduras
    • Iceland
    • India
    • Indonesia
    • Jamaica
    • Japan
    • Jersey
    • Johnston Island
    • Jordan
    • Kenya
    • Kiribati
    • Kosovo
    • Kuala Lumpur
    • Kuwait
    • Laos
    • Lesotho
    • Liechtenstein
    • Luxembourg
    • Macau
    • Macedonia
    • Malaysia
    • Maldives
    • Marshall Islands
    • Martinique
    • Mauritius
    • Metropolitan France
    • Mexico
    • Micronesia
    • Monaco
    • Mongolia
    • Montenegro
    • Morocco
    • Myanmar [Burma]
    • Namibia
    • Nauru
    • Nepal
    • Netherlands Antilles
    • Neutral Zone
    • New Zealand
    • Niger
    • Nigeria
    • Niue
    • Norfolk Island
    • Norway
    • Oman
    • Pacific Islands Trust Territory
    • Palau
    • Palestinian Territories
    • Panama
    • Papua New Guinea
    • Paraguay
    • People's Democratic Republic of Yemen
    • Peru
    • Pitcairn Islands
    • Poland
    • Portugal
    • Qatar
    • Reunion
    • Réunion
    • Saba
    • Saint Lucia
    • Saint Martin
    • Saint Vincent and the Grenadines
    • Saint-Barthélemy
    • Samoa
    • San Marino
    • Satellite Provider
    • Saudi Arabia
    • Seychelles
    • Singapore
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Slovenia
    • South Africa
    • South Georgia and the South Sandwich Islands
    • South Sudan
    • Sri Lanka
    • Statia
    • Suriname
    • Svalbard and Jan Mayen
    • Swaziland
    • São Tomé and Príncipe
    • Taiwan
    • Thailand
    • Timor-Leste
    • Tokelau
    • Tonga
    • Trinidad and Tobago
    • Tuvalu
    • U.S. Miscellaneous Pacific Islands
    • Uganda
    • Union of Soviet Socialist Republics
    • United Arab Emirates
    • Uruguay
    • Vatican City
    • Wake Island
    • Western Sahara
    • Zambia
  • Casino Type

    Instant Play, Mobile, Crypto Casino
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Argentine pesos, Australian dollars, Brazilian reals, Canadian dollars, Euros, British pounds sterling, Tunisian dinars, US dollars, South African Rand
  • Languages

    English, German, Spanish, French
  • Licences

    Costa Rica
  • Company

    Blacknote Entertainment Group Limited
  • Established

    2008
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

    N/A
  • Wager Limit Tool

    N/A
  • Loss Limit Tool

    N/A
  • Time/Session Limit Tool

    N/A
  • Self-Exclusion Tool

    N/A
  • Cool Off/Time-Out Tool

    N/A
  • Reality Check Tool

    N/A
  • Self-Assessment Test

    N/A
  • Withdrawal Lock

    N/A
  • Self-Exclusion Register Participation

    No
Suggest an edit

21 Dukes Casino Reviews by Players

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Write a review
originalredz 4 reviews
Canada
Reviewed on May 5, 2022

LIKED

I love the bonuses and game options, chat is usually responsive and I have fun playing here. I like the daily bonuses, and that deposit days you get to open four chests.

DISLIKED

Your account can be fully verified, but as soon as you try to cashout, all of a sudden you need to upload something else, only they don't clear the previous one so you can't. Sending in the email reply gets no action. Five days after you finally upload and receive email confirmation that the account is fully verified, your cash out once again gets cancelled saying you need to upload additional info that is already there (copy of CC). I just want my 1500 so I can close this account.
Lizzybusy 1 review
Canada
Reviewed on April 8, 2021

DISLIKED

I dislike the fact I have been waiting two weeks for my 750 winnings. It was denied first because of bank statement. Ok fine, so I sent and then 5 days later again denied because I needed to send iD but that was already up on the site. Now I have to wait another week and I ask if there is anything else I need as I've been approved. I'm just frustrated and could really use my 750 winnings :(
21 DUKES CASINO REPLIED ON APRIL 9, 2021
Hello,

We hope this message finds you well!

Unfortunately we have not been able to locate your account based on the information provided. Please reach out to us at support [@] 21 dukes . com

Kind regards,
21 Dukes
Kimroy 3 reviews
New South Wales
Reviewed on February 9, 2021

LIKED

I have been playing 21 Dukes for 2 years and they are a much better or bigger casino than before. The payments are very quick compared to 2 years ago and the slots are replaced more regularly.
21 DUKES CASINO REPLIED ON APRIL 9, 2021
Hello,

We would like to thank you for your feedback!

We hare happy to hear you are enjoying your time with us. Make sure to check out all of our promotions, including our Races, as they are a fantastic way to boost your balance!

Should you require any additional help or information, please do not hesitate to contact us, we are available 24/7.

Kind regards,
21 Dukes
Sherryplayzdice 2 reviews
South Africa
Reviewed on January 14, 2021

LIKED

A very easy site to win on. I have had 3 or 4 of my biggest online payouts at 21 Dukes. They have a high maximum as well so you can hit them for 5k a day easily. Games that will suit budgets, but you will see some high numbers being posted on the leaderboard when they get busy.
21 DUKES CASINO REPLIED ON JANUARY 14, 2021
Hello,

We would like to thank you for your feedback!

We hare happy to hear you are enjoying your time with us. Make sure to check out all of our promotions, including our Races, as they are a fantastic way to boost your balance!

Should you require any additional help or information, please do not hesitate to contact us, we are available 24/7.

Kind regards,
21 Dukes
Carlrobie75 2 reviews
Australian Capital Territory
Reviewed on December 28, 2020

LIKED

I have been hitting most of the holiday promotions at 21Dukes and they have been good to me so far. The slots promotions are invitation only in some countries I think, but most are available for everyone. Australia has 3 day cashout by wallet, but transfer is 7 days.
21 DUKES CASINO REPLIED ON JANUARY 14, 2021
Hello,

Thank you for your feedback!

We pride ourselves in maintaining the highest standards when it comes to our services and promotions! Make sure to check out our Races as well as all of our other tournaments, as they are a great way to give your balance a boost!

Should you require any additional help or information, please do not hesitate to contact us, we are available 24/7.

Kind regards,
21 Dukes
westie22 2 reviews
New Zealand
Reviewed on November 5, 2020

LIKED

The game variety is rather good and good wins...a few fav games arent on there but thats ok. Online chat did have a fast response time most of the time

DISLIKED

That the minimum withdrawl is $500 AUD and twice I have been declined my withdrawl and twice they wait the maxium time frame to tell me that - even though I have emailed and asked online chat several times and every time get told its fine blah blah blah and then rejected....feel like I am repeating the same information over and over but why wait the maximum time frame of 5 working days to inform me???? Have never ever had this problem with any other site - most sites inform you within 24-48 hours if there is a problem - as for their site saying they aim to have withdrawls within 72 hours is a lie as twice they have told me no 5 working days!!!! And the fees are high to withdrawl never had that ever either...lets see if I get my money for a third attempt!
21 DUKES CASINO REPLIED ON JANUARY 14, 2021
Hello,

We hope this message finds you well!

Kindly note that the minimum withdrawal amount depends on the method you opt for when placing your request, as an example, the minimum withdrawal for cryptocurrencies is 50.

In regards to your withdrawal requests, the first two were declined because we were missing some payment information. As per our Banking Page, if we require additional verification, we may ask for the following:

• Credit/Debit Card Vouchers of all cards used in the past six (6) months;
• Proof of ownership of payment method - depending on the method used, this may include a copy of a recent bank statement or a screenshot of the e-wallet;

We are happy to inform you that your latest withdrawal request was approved, and the funds should already be reflected in your account.

Should you require any additional help or information, please do not hesitate to contact us, we are available 24/7.

Kind regards,
21 Dukes
Kaybe 2 reviews
New Zealand
Reviewed on October 20, 2020

LIKED

I liked the games available on this site. The graphics are good and there weren’t glitches in the games. My review is based on the issues when it comes to withdrawing winnings and the length of time it takes and lack of correspondence

DISLIKED

I would not recommend this site as they take ages to pay out and rejected my withdrawal twice after sending in required documents and then being accepted and verified. No correspondence when rejected payments to say a form needed to be signed, until I emailed 3 different addresses I had for them at accounts, security and support. If you like hassle free withdrawals I wouldn’t recommend this site.
21 DUKES CASINO REPLIED ON OCTOBER 23, 2020
Hello,

Thank you for reaching out to us!

Kindly note that your withdrawal requests were declined because we were missing some documents necessary for the withdrawal. As per our Banking Page, if we require additional verification, we may ask for the following:

• Credit/Debit Card Vouchers of all cards used in the past six (6) months;
• Proof of ownership of payment method - depending on the method used, this may include a copy of a recent bank statement or a screenshot of the e-wallet;

As long as these documents are supplied prior to the review time, they will be taken into account for the request in question.

Should you require any additional help or information, please do not hesitate to contact us, we are available 24/7.

Kind regards,
21 Dukes
40watts 2 reviews
Australian Capital Territory
Reviewed on September 15, 2020

LIKED

Quality all the way through the site, from the video slots to the table games, Everyone likes cashback so there is that on Wednesdays I think? Anyway, its like 15% of total deposits and is 100% cashable BTW! That alone is a good enough reason to play somewhere where you stand a very good chance of winning anyway.
21 DUKES CASINO REPLIED ON SEPTEMBER 18, 2020
Hello,

Thank you for your feedback!

We always strive to maintain the highest standard when it comes to our services and promotions! Make sure to check out our Races as they are a fantastic way to boost your balance.

Should you require any additional help or information, please do not hesitate to contact us, we are available 24/7.

Kind regards,
21 Dukes
Blaqkjaqk 1 review
Victoria
Reviewed on June 14, 2020

LIKED

This is the site I go to the most. The cashback offers are amazing and instant. Also no playthrough or any rules on cashbacks. It’s the only site I know that does this. Also if you have a bad week on Monday you get 15% back all your deposits.

I find again choices a little lacking ..... maybe I just play too much. Lol

I always get my withdrawals and quickly. Normally the week after I withdraw.

Good site overall William and Stephen both Good fellas in the online help. See you guys online.
21 DUKES CASINO REPLIED ON JUNE 19, 2020
Hello,

Thank you for your feedback!

We always strive to maintain the highest standards when it comes to our services as well as our promotions. Make sure to check out the Races, as they are a great way to boost your balance!

Should you require any additional information or assistance, please do not hesitate to contact us, we are available 24/7.

Kind regards,
21 Dukes
PettyFraudClinic 3 reviews
Netherlands
Reviewed on December 16, 2019

LIKED

One of my first stops on a saturday. More free promotions available in the week but more players online for live games in the weekends. Cashback and cashout is rapid. Not as many games as Platincasino but similar standard of service in my opinion.
21 DUKES CASINO REPLIED ON DECEMBER 17, 2019
Hello,

Thank you for your feedback.

We are happy to hear that you are enjoying the games and promotions and we have some special ones saved up for the end of the year, so don't forget to check with your Account Manager for the latest news and updates.

Enjoy the games and may the spin be with you!

Regards,
21 Dukes

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