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1xBet Casino is restricted in your country, please try these instead:

Stake.us Social Casino
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1xBet Casino

Our Rating CasinoRank
2.4/10
CasinoRank
Player Rating 328 reviews
7.8/10
328 reviews
Complaint Response 439 complaints
2 days avg. 439 complaints

AskGamblers Quick Overview

Editor’s View

Overall, we have no concerns with the casino and were able to use their site seamlessly. There is a good mix of games, and the games lobby has plenty of options to allow you to find your favourite games. Live chat can be easily found, and we were impressed with how many other support options are available. 

What we like
  • No withdrawal limits
  • Excellent selection of payment methods
  • No payment fees
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


1xBet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://1xbet.com/
Established
2007
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
Arabic, Azerbaijani, Bulgarian, Portuguese, Chinese, German, Danish, English, Spanish, Finnish, Estonian, French, Greek, Hebrew, Croatian, Hungarian, Georgian, Armenian, Indonesian, Italian, Japanese, Korean, Hindi, Lithuanian, Latvian, Macedonian, Norwegian, Filipino, Polish, Romanian, Serbian, Russian, Swedish, Slovenian, Slovak, Turkish, Ukrainian, Uzbek, Thai, Albanian, Icelandic, Kazakh, Malaysian, Vietnamese
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino, Sports
Mobile Apps
Android, IOS

General Information about 1xBet Casino

1xBet Casino is an online casino and sportsbook offering a variety of top games. For our online casino review, we’ll look at their casino section, but you can visit our sports section in the forum if you’re interested in sports. 

You can register directly through our website, and you can use any web or mobile device. The casino can be accessed on most mobile devices and is functional on Android, iOS and Windows devices, so you can easily spin the reels of mobile slots on the go.

StallCation

Complaints

Read the complaints other players have left for 1xBet Casino. Learn more about complaints.

Show all complaints
1xBet Casino - Deposit issues even for a 10 year casino Ruby VIP member

I have been a registered member of 1xBet for over 10 years and have been depositing funds regularly during this entire period. I am also a Casino Ruby VIP member, yet my long-term loyalty and VIP status have been completely ignored.

On 04 January 2026, I made a deposit to my 1xBet account. However, the amount was credited incompletely. Since then, I have been contacting customer support repeatedly, but for 11 days I have only been delayed, ignored, and treated in an unprofessional and dismissive manner. No clear explanation or resolution has been provided.

Despite this unresolved issue, on 13 January 2026, I made another deposit in good faith. This time, none of the funds were credited to my account at all, and the same so-called “investigation process” immediately started again, exactly like the previous case.

What is most concerning is that:

Customer support shows no seriousness or accountability

There is no transparency regarding the status of my funds

I am repeatedly told to “wait” without any concrete updates or timelines

My 10-year membership and Casino Ruby VIP status appear to have absolutely no value

It is unacceptable for a betting company of this scale to mishandle deposits and keep players’ funds in limbo for days while providing no meaningful support. At this point, my trust in 1xBet has been seriously damaged.

I am requesting:

Immediate crediting or refund of both deposits

A clear written explanation of what went wrong

Proper accountability from 1xBet regarding deposit handling

If this matter is not resolved urgently, I will proceed with further escalation on other complaint platforms and, if necessary, to the relevant licensing authorities.

cart-pointer
87h left
TL6500
1xBet Casino - 1xBet where my account has been blocked for 1Month

Dear AskGamblers Team,


I am submitting this complaint regarding 1xBet, where my account (1445678743) has been blocked and is currently under appeal.


Timeline of Events:

- My account was blocked by 1xBet citing alleged violations of their Terms and Conditions.

- I immediately filed an appeal and have fully cooperated with their security department, including providing my IP address when requested.

- It has now been over one month since the appeal process began, and I continue to receive only generic “under review” messages without resolution.

- My Account balance is no longer visible on the platform though I have a snap shot, and I am concerned about the prolonged delay and lack of transparency.


My Position:

- I have complied with all requests during the investigation.

- I believe my account should be reinstated or, at minimum, a clear resolution provided.

- I am submitting this complaint to demonstrate my seriousness and to ensure that 1xBet addresses my case fairly and promptly.

- The constant delay has brought me great discomfort to buy needs for my kids school as my funds are held in the account, and No I don't have a gambling problem.


Requested Resolution:

- A clear and timely decision on my appeal

- Assurance that my legitimate winnings will not be confiscated

- Withdrawal of both deposits and winnings if the account remains closed


Thank you for your assistance in ensuring fair treatment in this matter.


Sincerely,

< first name removed >

cart-pointer
95h left
$14692.37
1xBet Casino - Deposit not credited not refunded

Dear AskGamblers Team,

My gaming ID-728600317

On 5 November 2025, I transferred INR 5,000 via UPI. The amount was never credited to my gaming account.

When I contacted chat support, I was told the refund would be processed within 14 days.

Throughout my follow-ups, the platform has given multiple conflicting explanations, which raise serious concerns about their internal handling of transactions:

18 November: “Your deposit has been blocked by the bank. Please wait for 14 days.”

19 November: “Transaction on the part of the bank has been completed, and your request is being processed.”

After the promised 14 days had passed, I still had not received the refund. I submitted my bank statement and payment details through email and chat.

26 November: Support stated that the payment had been forwarded to the bank for final crediting.

28 November: They contradicted their earlier statement by saying, "According to the data provided, we could not find the corresponding transaction. Please attach the correct receipt and from the correct account.”

These contradictory statements—first confirming that the payment was forwarded to the bank, then denying they can even locate the transaction—demonstrate negligence, lack of transparency, and inconsistent communication by the platform.

I have submitted every piece of evidence requested, yet the platform keeps shifting its statements instead of resolving the issue.

Request for AskGamblers’ Assistance

staus Resolved
₹5000

Complaint Statistics

Resolved 336
Avg. Amount $ 2,392
Avg. Complaint Duration 18 days
Avg. Response Time 2 days

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Player rating
7.9/10 328 reviews

Top reviews from our players

I love how 1Xbet offers a vast array of virtual sports, providing an alternative betting experience. The functionalities of the site make it easy to switch between different games and events. The competitive odds often boost my potential winnings as well.

I have noticed that some of the virtual sports markets do not update as frequently as I would like, leading to a lack of engagement. Additionally, a few of the payment methods seem to incur higher fees than I'm used to, which can cut into my betting profits.

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Hello! Thank you for your review. We wish you good luck with the future bets!

user avatar

A fraudulent company that does not withdraw money. I do not recommend it to anyone.
I requested a withdrawal two days ago and my money has not been transferred to me, even though their law says a maximum of 24 hours.

Dear player, Thank you for reaching out. We apologize for the delay in your withdrawal. While we strive to process requests within 24 hours, some transactions may occasionally take longer due to additional checks. Thank you for your patience, and we’re here to assist you.

user avatar

The customer loyalty program is a significant plus for frequent bettors like me. Earning points and receiving rewards enhances my betting experience. Furthermore, the variety of sports available for betting means I can explore new events and markets.

Thank you for sharing your thoughts! We're delighted to hear that you're enjoying the customer loyalty program and finding value in the rewards it provides. It’s our goal to make betting more engaging for our frequent users, and your feedback shows we’re on the right track.

user avatar

I appreciate the comprehensive statistics available on the site. They provide valuable insights into teams and players, which helps me make informed betting decisions. I appreciate the comprehensive statistics available on the site, and the layout enhances my overall user experience.

Thank you for your feedback! We're thrilled to hear that the comprehensive statistics and layout are enhancing your experience on our platform. We strive to offer insights that help users like you make informed decisions, and it’s fantastic to know these features have been valuable to you.

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1Xbet stands out for its diverse payment methods; I can easily deposit using my preferred option, whether it’s a credit card, e-wallet, or even cryptocurrencies. The betting variety is remarkable, catering to fans of both traditional and emerging sports. Their promotions keep the experience refreshing and rewarding.

Thank you for your positive feedback! We're glad to hear that our diverse payment options, including e-wallets and cryptocurrencies, provide the flexibility you need. It's great to know you’re enjoying the wide range of betting options and promotions we offer to keep things exciting and rewarding. We’re here to make your experience as seamless and enjoyable as possible, and we appreciate having you with us!

user avatar

I love the mobile app of 1Xbet! It is very responsive and offers almost all the features available on the desktop version. Placing bets on the go has never been easier, and I find it quite convenient when I am not at home. The live streaming feature also allows me to watch events while betting.

Thank you for sharing your experience! We're thrilled to hear you're enjoying the mobile app and finding it convenient for betting on the go. It's great that the app’s responsiveness and live streaming feature are adding to your experience, making it easier to stay connected and place bets anytime, anywhere. We’re always working to keep our mobile experience as seamless as possible and hope it continues to meet all your betting needs!

user avatar

I've been playing exclusively on the app for many years now, i can say it's aesthetically good and easy to navigate, however for the other part of what a casino can give to their player's promotions bonuses and else, i personally didn't have a good experience in this matter, for all the years and the deposits I have dedicated to only use this app, i didn't and still don't get any sense of appreciation from the bookmaker even with the customer service who i contacted for several occasions i still can't get a bonus for that show any thanks from the bookmaker.

Thank you for your honest feedback and for being a long-time user of our app. We're pleased to hear that you find the app easy to navigate and visually appealing. However, we're genuinely sorry to hear that you feel unappreciated in terms of bonuses and promotions. Your loyalty and dedication mean a lot to us, and your feedback is invaluable for improving our services. Please consider reaching out to customer support specifically to discuss available promotions, as they can provide personalized assistance and ensure you’re receiving relevant offers. We’re here to make your experience better, and we hope to earn back your confidence.

user avatar

One of the best things about 1Xbet is their generous bonuses and promotions, especially for new users. I appreciated the welcome bonus that significantly boosted my initial bankroll. The platform also supports multiple languages, which makes it accessible for users from various backgrounds.

Thank you for your positive feedback! We're thrilled to hear that our bonuses and promotions have enhanced your experience, especially the welcome bonus. We strive to make our platform accessible and enjoyable for users worldwide, and it's great to know that our multilingual support has been helpful. We look forward to continuing to provide a rewarding experience for you!

user avatar

1Xbet offers an extensive variety of betting markets, which is perfect for someone like me who enjoys exploring different sports and events. Their live betting feature is particularly impressive, providing real-time odds that make the betting experience much more exciting. The website is user-friendly, making it easy to navigate through various sections.

We’re delighted that you’re enjoying the wide range of betting markets on 1Xbet! Providing real-time odds for an engaging live betting experience is something we strive for, and it’s fantastic to know that it’s adding excitement to your sessions. It’s also great to hear that you find the platform easy to navigate—ensuring a seamless experience is our priority. Thanks for choosing 1Xbet, and happy betting!

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