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1xBet Casino

1xBet Casino
Welcome Bonus

100% up to 30300 PHP + up to 150 Free Spins on Sweet Bonanza, 1st Deposit Bous

Our Rating CasinoRank
2.7/10
CasinoRank
Player Rating 453 reviews
8.1/10
453 reviews
Complaint Response 498 complaints
2 days avg. 498 complaints

AskGamblers Quick Overview

Editor’s View

Overall, we have no concerns with the casino and were able to use their site seamlessly. There is a good mix of games, and the games lobby has plenty of options to allow you to find your favourite games. Live chat can be easily found, and we were impressed with how many other support options are available. 

What we like
  • No withdrawal limits
  • Excellent selection of payment methods
  • No payment fees
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


1xBet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2007
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
Arabic, Azerbaijani, Bulgarian, Portuguese, Chinese, German, Danish, English, Spanish, Finnish, Estonian, French, Greek, Hebrew, Croatian, Hungarian, Georgian, Armenian, Indonesian, Italian, Japanese, Korean, Hindi, Lithuanian, Latvian, Macedonian, Norwegian, Filipino, Polish, Romanian, Serbian, Russian, Swedish, Slovenian, Slovak, Turkish, Ukrainian, Uzbek, Thai, Albanian, Icelandic, Kazakh, Malaysian, Vietnamese
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino, Sports
Mobile Apps
Android, IOS

General Information about 1xBet Casino

1xBet Casino is an online casino and sportsbook offering a variety of top games. For our online casino review, we’ll look at their casino section, but you can visit our sports section in the forum if you’re interested in sports. 

You can register directly through our website, and you can use any web or mobile device. The casino can be accessed on most mobile devices and is functional on Android, iOS and Windows devices, so you can easily spin the reels of mobile slots on the go.

StallCation

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Minimum Deposit 12500 INR
Wagering Requirements 5xb
Bonus Percentage 100%
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100% up to €300 + 30 Free Spins, 1st Deposit Bonus
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Wagering Requirements 35xb
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Complaints

Read the complaints other players have left for 1xBet Casino. Learn more about complaints.

Show all complaints
marked my withdrawal as successful but I never received the funds
Hello AskGamblers Team,

I am submitting this complaint regarding a withdrawal issue with 1xBet.

On 25 June at 10:19 PM, I requested a withdrawal of SAR 500 to my Tiqmo wallet using my registered mobile number.

Before making this withdrawal, I had originally tried to withdraw to another wallet, but the request was rejected by 1xBet. Following their requirements, I created a new Tiqmo wallet and used it for this withdrawal.

This Tiqmo wallet was newly created and had no previous transactions. The attached account statement clearly shows that there has never been any incoming transfer from 1xBet, including the SAR 500 withdrawal.

1xBet marked the withdrawal as successful, but more than five days have passed and I have not received the funds.

I contacted Tiqmo support, and they informed me that only the sender can initiate a transfer trace. I also provided my Tiqmo account statement to 1xBet, but they continue to repeat that the funds were sent without providing proof that the transfer was made to my registered wallet or opening a formal investigation.

I respectfully request that 1xBet:

- Initiate a formal transfer trace with their payment provider.
- Provide proof that the SAR 500 was sent to my registered Tiqmo wallet.
- Refund the withdrawal amount if they cannot verify that the transfer reached my wallet.

I have attached all supporting evidence, including the withdrawal confirmation, Tiqmo account statement, and my conversations with both parties.

Thank you for your assistance.
Status solved Resolved
ر.س.‏500
Withdrawal being rejected without resolution

Unable to Withdraw Funds – 1xBet Keeps Rejecting Withdrawals Without Resolution

I am filing this complaint because I have been unable to withdraw my funds from my 1xBet account despite trying every solution suggested by their customer support.

Account ID: 1684230157

Here is what happened:

* My first deposit was made via Banque Populaire bank transfer.

* A few days later, I made another deposit using my Visa card.

* When I tried to withdraw my balance, every withdrawal method was greyed out except Visa.

* However, every time I selected Visa and submitted a withdrawal request, it was immediately rejected with the message: “Declined by operator.”

I contacted customer support multiple times, but I received different and contradictory explanations every time:

* One agent told me to wait 5 hours and try again.

* Another told me to clear my browser cache and cookies.

* Another advised me to make a new deposit using a different payment method, place a bet, and then I would be able to withdraw using that new method.

I followed their instructions.

Today I made another deposit using Skrill, placed bets, and also played in the casino as instructed. However, when I tried to withdraw again, Skrill was also greyed out, leaving me unable to withdraw my funds once again.

Every time I contact support now, they simply tell me to email [email protected] and say the issue will be resolved there.

I have already sent emails to that address but have received no response whatsoever.

At this point:

* I have followed every instruction provided by customer support.

* I have deposited using multiple payment methods.

* I have wagered as instructed.

* I have contacted live support numerous times.

* I have emailed the security department without receiving any reply.

Despite all of this, I still cannot withdraw my own money.

I have attached screenshots of my conversations with customer support, the rejected withdrawal attempts, and my emails to the security department as evidence.

I am asking AskGamblers to help me resolve this issue and have 1xBet enable my withdrawals or process my withdrawal without further delays.

Chart Pointer
64h left
د.م.56,917
Issue with a withdrawal of 5050 INR from more than a month ago

I am facing an unresolved issue with 1xBet regarding a withdrawal of 5050 INR.

1xBet Account ID: 958669201

1xBet Username: venky1322

On 18/05/2026, I submitted a withdrawal request from my 1xBet account. The withdrawal request ID given by 1xBet is 4848796393, and they claim that the payment was processed with UTR 239532639621.

However, the funds have not been credited to my bank account.

After I contacted 1xBet support, they informed me by email that the withdrawal was “successfully completed” from their side and asked me to contact my bank and get a confirmation letter stating that no transaction was received with the provided UTR number.

I contacted my bank, IndusInd Bank, and raised a query through Email. On 9 June 2026, I received an official reply from the bank (Case ID: 86722407) clearly stating that they are unable to fetch the said transaction in their system and have advised me to liaise with the remitter (1xBet). In simple terms, the bank is confirming that there is no such transaction credited to my account against that UTR number.

I have already shared this confirmation with 1xBet support, but my issue is still not resolved, and the amount of 5050 INR is missing. I am stuck between the bank and 1xBet, while my money is neither returned to my betting account nor credited to my bank account.

Today, on 25 June 2026, this issue is still unresolved.

I request that AskGamblers please intervene in this case and help me get my funds back from 1xBet.

I can provide:

1. Screenshot of 1xBet email confirming the UTR and withdrawal details

2. Screenshot/email from IndusInd Bank confirming that they do not see any transaction for UTR 239532639621

3. Any additional account, Bank Statement, or transaction details required for verification

I just want my 5050 INR either credited to my bank account or returned to my 1xBet balance.

Status solved Resolved
₹5,050
Unresolved withdrawal issue since 07 May 2026
I am submitting this complaint regarding an unresolved withdrawal issue with 1xBet.

On 07 May 2026, I requested a withdrawal. However, the funds never reached my bank account. Since then, I have fully cooperated with all requests from 1xBet and provided every document requested by their departments.

I have provided:

- Detailed bank statements.
- Videos showing access to my banking application.
- Additional verification videos.
- Updated bank account information.
- Photos of my identity document.
- Photos of the bank card used for deposits.

After completing all verification procedures, the Security Department informed me by email that my withdrawal restrictions had been removed.

Despite this, ticket #16556076 is still marked as "Processing", and more than one month has passed since the original withdrawal request.

Customer support repeatedly informs me that the issue is being handled by a specialized department, but no final resolution has been provided.

I respectfully request assistance in resolving this issue and clarifying the status of my funds.
Initially, the withdrawal was intended to be sent to my EUR bank account. In an effort to resolve the issue and fully cooperate with the investigation, I later provided updated TL bank account details as requested.

Despite providing the updated banking information and completing all requested verifications, the issue remains unresolved.

Withdrawal amount: [Miktar] [EUR/TRY]

Player ID: 886712619

Ticket number: 16556076

Thank you.
Chart Pointer
75h left
€500

1xBet Casino Complaint Stats

Resolved 384 / 417
Avg. Amount $2,839
Avg. Complaint Duration 18 days
Avg. Response Time 2 days

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Player Rating
8.1/10 453 reviews

Top reviews from our players

The depth of match statistics offered on 1Xbet is outstanding! I love having access to vital information about teams and players before I place my bets. Detailed statistics, including injury reports and historical performances, allow me to make educated decisions. Overall, these resources provide a comprehensive overview, making my betting experience much more thoughtful and informed.

The live streaming feature on 1Xbet has truly enhanced how I enjoy watching sports. It allows me to follow events in real time while easily placing bets, making my experience all the more thrilling. The quality of the streams is generally excellent, ensuring I don’t miss any action. Coupled with live betting, this feature creates a dynamic and engaging atmosphere. Overall, it’s a fantastic addition for any sports betting enthusiast.

What I love about 1Xbet is the opportunity to bet on various tournaments and specialized events throughout the year. The platform covers everything from international competitions to local leagues, providing excellent options for participation. I appreciate the dedicated pages with detailed statistics and insights, helping me make informed decisions. Their coverage of e-sports events is also commendable, showcasing their commitment to all sports fans. Overall, it’s a thrilling experience for competitive betting.

Thank you for your feedback! Your support motivates us to keep enhancing the betting experience for all our users.

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The 1Xbet mobile app is incredibly well designed, allowing me to place bets on the go effortlessly. I appreciate how it mirrors the desktop experience, ensuring consistency across devices. Navigating through markets and accessing my account is seamless, making it convenient for on-the-spot betting. Notifications for live events keep me engaged and informed. This app has truly transformed my betting habits for the better.

Thank you for your feedback! We’re glad to hear you enjoy using our mobile app and that it enhances your betting experience.

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1Xbet offers an extensive selection of sports to bet on, catering to every preference imaginable. From major leagues to niche sports, I have more than enough options to choose from. The depth of betting markets available for each event is impressive, giving me numerous ways to engage with my favorite sports. Additionally, the pre-game analyses are quite insightful. Overall, it’s a fantastic resource for any sports enthusiast looking to bet.

Thank you for your detailed feedback! Our aim is to provide sports enthusiasts like you with as many options and insights as possible to enhance your experience.

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The loyalty program at 1Xbet genuinely rewards frequent players like me. I value the progression through tiers for added benefits and exclusive offers that enhance my overall experience. It's exciting to watch how my activity translates into perks, making each bet feel worthwhile. Overall, this feature keeps me engaged and incentivized to play regularly.

Thank you for sharing your positive experience with our loyalty program! Our goal is to ensure that every bet is engaging and that loyal players like you feel valued. We appreciate your feedback and look forward to continuing to enhance your experience with us.

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My account was suspended without reason. They asked me for documents and papers and I sent them all. My emails with them exceeded 90 messages. After they finally received the documents and approved them. I have been waiting for 7 days and they have not responded yet. I have contacted them and no one responds professionally. I am just waiting and there is no solution with them.

Hello alisami81175, You need to complete the verification process, which is a standard procedure for all players at the bookmaker. Verification ensures the security of your account and provides an additional check in case of suspicious activities. We are committed to protecting your account and your interests, which is why this process is essential. To successfully complete the verification, please follow the instructions provided by the Security Department. You can submit the requested documents either through your account or by email at [email protected], depending on where the documents were requested. Please note that the speed of verification may depend not only on the Security Department but also on payment systems, banks, and other official institutions that may be involved in verifying and confirming the documents. This process may take slightly longer than the standard 3-day timeframe. We appreciate your understanding and cooperation.

user avatar

The live betting section of 1Xbet is a standout feature that I thoroughly enjoy. The real-time updates and vast selection of in-play events keep the adrenaline pumping. I love how easy it is to place bets quickly during matches; it’s exhilarating! The statistical information provided during live events is immensely helpful, improving my betting strategy. Overall, this feature significantly enhances my overall experience with 1Xbet.

Thank you for your great feedback! We’re glad you enjoy the live betting features and find the real-time stats useful. Your support means a lot to us!

user avatar

I had a couple of questions while using 1Xbet, and I was amazed at how quickly their customer support responded. They offer multiple ways to reach out, including chat and email, which is very convenient. Every representative I've spoken to has been friendly and knowledgeable, helping resolve my issues promptly. Their help center is also well-organized, providing answers to common inquiries. It's reassuring to know that assistance is just a click away.

Thank you so much for your thoughtful feedback! We’re always striving to make your experience smoother and more comfortable — your support means a lot to us.

user avatar

I’ve been using 1xBet for several months now, and I am extremely disappointed with their withdrawal process. For the past three months, I have faced repeated issues with withdrawals being rejected or stuck in processing for days or weeks without any clear explanation.

Despite numerous attempts to contact their support team via email, phone, and live chat, I’ve received vague and automated responses, with no real resolution or support. Every time I try to withdraw, I’m given the same generic excuses like “technical difficulties” or “payment processing error.”

Most recently, I requested a ₹2,000 withdrawal on 12th May 2025, and even after 24 hours, it still hasn't been credited to my account. In the past, similar requests were just cancelled and returned to my 1xBet account without any prior notice.

I’m tired of the constant delays, lack of transparency, and the failure to follow through on commitments. At this point, I’m seriously considering escalating the issue to the appropriate authorities.

If you're looking for a reliable platform with smooth and transparent withdrawal processes, I wouldn’t recommend 1xBet.

Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you faced with withdrawals. At the time you mentioned, there were indeed technical issues on the side of certain Indian payment systems, which unfortunately affected processing times and led to delays or cancellations. Both our team and the payment providers were actively working to restore full functionality and ensure successful transactions for our users. If you still have unresolved issues, we kindly ask you to contact our support team at [email protected] so we can review your case again and assist you accordingly. Best regards, 1xBet Team

user avatar

1xBet Casino News

Read all news about 1xBet Casino, check for updates and stay tuned for exclusive bonuses.

How One Player Reclaimed $238K Through AGCCS
AG News How One Player Reclaimed $238K Through AGCCS

Delayed payments are common issues players face and sometimes, all it takes is a little nudge from our Casino Complaint Service team for the case to be successfully resolved. A player at 1xBet Casino faced an unexplained delay after requesting $238,000, so they decided to reach out to us, to try to speed up the process.Strong Desire to Solve the ProblemOur member Tigran contacted our support team and submitted a complaint successfully, providing us with all the details we needed. They explained their case, and submitted multiple verification documents to the casino upon their continuous requests.Even after 2 weeks, he received no money and was still waiting for the casino to process the payment.After the $238,000 complaint went live on our site, the team at 1xBet Casino asked for some additional information through our site and from the moment the player provided everything, it was announced that the verification was successful! Multiple Payouts and Happy ResolutionDue to the high amount of money, 1xBet Casino released several smaller amounts and insisted on a player to keep everyone updated. Both the casino and the player have been fully professional throughout the withdrawal process and a few days ago, our player announced that he has managed to withdraw everything to the dime!We wanted to thank both Tigran for his patience and trust in us, as well as 1xBet Casino for their professionalism and staying on top of all the complaints. If you’re facing similar issues, we invite you to check our guidelines and submit a complaint.

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