Ag Awards

Mr.Play Casino

GOOD 7.56
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Mr.Play Casino Review

  • 0-24 withdrawal time frame
  • Top-tier software providers
  • Mobile-friendly
  • UK Gambling License
  • Live chat not available 24/7
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General info & Latest Promos
Established 2017
Owner Aspire Global International Ltd Casinos
Casino Promotion Mr.Play Casino: 100% up to £50 + 20 Spins on Starburst

Mr.Play Casino is an online casino where members can enjoy a range of games from video slots to video pokers. Players will have access to titles from some of the biggest names in the industry like NetEnt, Microgaming, Play’n GO, Thunderkick, Big Time Gaming and many others. Games can be reached instantly through a web browser or on the go and the site can be played in several languages too. Mr.Play Casino is licensed and regulated under the laws of Malta and the UK Gambling Commission. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which include players from Belgium, Bulgaria, China, Cyprus, Denmark, France and the United States. The full list of restricted countries can be found using the drop-down menu on the right-hand side of the screen.

Virtual Games

Players who enjoy video slots have a large selection to choose from here with titles from gaming suppliers like NetEnt, Microgaming and Play’n GO. The casino is home to some of the newest and popular games in the market with a range of themes to suit all. Titles include the Starburst Slot, Aloha! Cluster Pays SlotMoon Princess Slot and Birds on a Wire Slot

When it comes to table games members will be able to enjoy some blackjack and roulette games including Roulette Pro and Blackjack Solo.

There is also a small selection of video pokers for players who enjoy betting with cards such as Jacks or Better. 

In addition to that, members can pick from multiple Scratch card games for added entertainment. 

Live Casino

Players who prefer betting with live dealers can head straight to the live casino with games available around the clock. These include Live Blackjack, Live Roulette and Live Baccarat. 

Mobile Gaming

Mr.Play Casino is also fully compatible on the go so members can enjoy playing games from their smartphone or tablet devices


Players who need to seek assistance can use the casino live chat facility which is available 7 days a week from 06:00 GMT to 23:00 GMT. Members can also contact support by email or telephone.

Security and Fairness

The casino uses a high level of encryption to ensure players’ personal and financial details are always kept secure. 

A random number generator is also used and tested by iTech Labs to ensure their games are fair and random.


Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Antigua and Barbuda
    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Austria
    • Belarus
    • Belgium
    • Brazil
    • Bulgaria
    • China
    • Cuba
    • Cyprus
    • Denmark
    • Estonia
    • France
    • Georgia
    • Greece
    • Hong Kong
    • Hungary
    • India
    • Iran
    • Iraq
    • Israel
    • Italy
    • Latvia
    • Libya
    • Macau
    • Metropolitan France
    • Montenegro
    • Netherlands Antilles
    • Philippines
    • Portugal
    • Romania
    • Russia
    • Serbia
    • Spain
    • Sudan
    • Sweden
    • Syria
    • Turkey
    • Ukraine
    • United States [56]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Puerto Rico
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

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Mr.Play Casino Reviews by Players


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James344042 1 review
United Kingdom
Reviewed on February 11, 2020


An awful experience. Took the bet no problem and made me jump through hoops to collect my winnings. Incredible, was on the phone to them for hours, sent all documentation separate times and kept being asked over and over for the same information. Perhaps they should look into a new business as clearly they don't have the experience, equipment or ability to run a successful site. Of coarse making the bet was easy! Everything else was simply to difficult. I don't really do on-line gambling and this has confirmed to me why! Please avoid and try some of the bigger companies that won't mess you about. I am just lucky I had access to a Pc and scanner amongst other things in order to get my winnings.
Buttwarren819 2 reviews
Reviewed on February 10, 2020


What is there to say positive the slots don't load all the time chat software is awful, their email address doesn't work all emails bounce back and you don't get your bonuses lol


Major issue is their customer service their live chat software is terrible and crashes after about 15 mins and they don't keep records of your last chat so you have to explain it all again, in which time it crashes again. Tried to contact them via email instead and it got bounced back so is very hard to contact them. The issue was my withdrawal was pending for around 3 weeks, after depositing via MasterCard I couldn't withdraw to it had to phone bank to get swift codes to request withdrawal to bank 3 weeks later they said it wasn't working because I had to request it via MasterCard?!? Anyway about 4 weeks after I first requested it my withdrawal has been approved and is supposedly on the way but the whole process should of been slot quicker and smoother. Other issues are that I got my first bonus then none of the others apparently I wasn't eligible anymore for reasons they wouldn't explain and then they charge a withdrawal fee to get it back which seems like robbery only plus is I played with money rather than withdrawing because of this and won 2.6k so I had the last laugh if the money is on its way that is! Won't be playing with them again so at least they made a loss on me lol. Last gripe is that when you leave a slot it logs you out so you have to log in again and their site isn't the quickest so this can take a while
Blacker 1 review
Reviewed on January 31, 2020


Easy to use interface website. Game selection and deposit options are very easy and the actual amount of time it took for the withdrawal to hit my Canadian bank account was 3-days which is tombas considering a 48 pending period that was locked

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