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Mr.Play Casino comes with a recognisable logo – black handlebar moustache. We love the design of this online gambling site and the effort they’ve invested into branding. As a player, navigating Mr.Play Casino is a joy.
- Different responsible gambling tools available
- Excellent choice of live casino games
- UK gambling licence
- Lack of table games
- Limited support working hours (08:00 to 00:00 CET)
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Mr.Play Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Mr.Play Casino
Mr.Play Casino is an online casino run by AG Communications, with the Gambling Commission license behind its back, while the has also been licensed by the Malta Gaming Authority since 2017.
You can access the casino from virtually any browser or your mobile phone. Before you open your account, make sure to select your language from the side menu.
At AskGamblers, we write expert casino reviews for each online casino to provide valuable information and help you decide when you’re choosing a casino. Over the years, Mr.Play Casino has built a good reputation, but before you become a member, read our review and learn more about what they provide for their players.
- E-Wallets 0-24 hours
- Bank Transfers 5-7 days
- Card Payments 1-6 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at Mr.Play Casino
Mr.Play Casino offers several payment options. Some of the deposit methods include Visa, MasterCard, Neteller, Skrill, Payz, or AstroPay. Deposits are instant, but withdrawals take a bit longer.
For Visa and MasterCard, players must wait up to six business days, while Payz withdrawals take up to four business days. AstroPay withdrawals can be completed in three business days, while Neteller and Skrill are the fastest ones and take up to 48 hours.
Keep in mind that payment methods depend on the jurisdiction, and not all of them may be available to you. You can check the available payment methods as you register. Some other payment options that you can find include Paypal, MuchBetter, and Trustly, and they have similar withdrawal times as the ones we mention here.
The minimum amount for all cashout methods other than a wire transfer is €10, while Mr.Play Casino's maximum withdraw limit is capped at €7,000. For withdrawals that exceed €2,300, the operator will conduct additional verification procedures.
Games at Mr.Play Casino
You can find plenty of casino games at Mr.Play Casino. The operator offers hundreds of online slots, fewer than some of its competitors, whose slot numbers exceed thousands.
You can find all the must-have titles, from classic to jackpot slots, from the world’s renowned software providers, such as NetEnt, Evolution Gaming, and others.
The lack of table games is concerning, but you can enter the live casino lobby, where you will find different types of blackjack, baccarat and roulette. There are also three live poker games, but players might be slightly disappointed.
Still, Mr. Play Casino's live casino lobby is quite attractive. Players who love the imitation of brick-and-mortar casinos can enjoy it.
Mr.Play Casino’s Commitment to Responsible Gambling
Players should see online gambling as entertainment and not as a way to generate income. A specific number of players can develop negative habits that affect their lifestyle. Mr. Play Casino does its share to help players who struggle with online gambling.
Players can set daily, weekly and monthly deposit limits. Also, you can limit how much you wager or lose. It is possible to set it up quickly within your account.
If you wish to take a break from gambling, you can activate a cool-off period, which can last 24 hours, seven days, a month or six weeks. Self-exclusion is also an option, ranging from one month to permanent.
Players can set a limit on the duration of their game play for each session or activate reality checks that will remind them of the time spent at the casino. Mr.Play Casino allows players to use responsible gambling tools easily and is, as such, a great example to other operators.
Customer Support at Mr.Play Casino
The operator has assembled customer support to help their customers have a smooth sailing once they become members. The casino’s support team is available seven days a week from 08:00 CET to 00:00 CET. The live chat is unavailable to non-members.
When you scroll down the page, you’ll find a contact us button, where you can click and send them an inquiry. You need to enter your name, surname, and email address, choose a topic, and enter your message. The casino also has a document uploader, which can make it easier to send screenshots or documents.
Mr.Play Casino has created a detailed FAQ section, which we recommend you check out before contacting the support.
Complaints
Read the complaints other players have left for Mr.Play Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Amazing website with lots of different games and great customer service. l never had issue and I play nearly 3 years with them. Always happy always proud
Website doesn’t work with iPhone sometimes or loading really slowly. You should get an app for iPhones.
Thank You Very Much. Keep up your amazing work guys.
Has both sports betting and casino on the site. Has a good selection of games but missing providers. Site is easy to use and do get a few promotions.
The support on the site is terrible. If there is any problem regarding withdrawals will not resolved. Have been waiting over a month for a small withdrawal and still no answer as to when it will be sorted. Also unable to get through to anyone on the phone regarding any issues
The game itself is very good and has a very good gameplay. The support is fast and you can bet without any problem. For me, one of the best casino games and you almost always win money and you can withdraw it and win big money every day. I highly recommend it to people who make bets and like to play good casino game and good support.
Nice to have casino and sport on the same site. The game selection is ok but still missing many providers. To register is clear. That s the only good things I can say.
There is absolutely no support on that site ! Waiting for over 10 minutes and no one answering in chat. I tried to call no answers as well. Sent an email 24 hourd ago, still no answer.
They have good choice of games and plenty of fun. Some of games what they have I can't find anywhere else.
The page offers a good gaming experience, it is very dynamic and easy to use.
Pretty friendly platform, new games to play and nice promotions once in a while.
Live chat isn't always available.
Could you add to the site crypto deposit/withdraw option? Anyway I love it. :)
It is very dynamic and easy to use. Email verification is quick and makes registration and checking easy. It is excellent. Also they have great games and some I can't find anywhere else.
They can improve many things, but in general terns out it is a good page and its games are very good, and also make the game roll faster. I also took the bet no problem and made me jump through hoops to collect my winnings. Incredible, was on the phone with them for hours, sent all documentation separate times and kept being asked over and over for the same.
I have one thing to say - I LOVE IT, because they have a lot of games and I am winning a lot. The processing of the payment are very fast and the support is the best.
Nothing to say.
I like very much this casino because they have a lot of games and I am winning a lot from this games. They are processing your payment very fast and the support is the best. They have always helped me and offered me a lot of bonus things!
It is very dynamic and easy to use. Email verification is quick and makes registration and checking easy. It is excellent. Also they have great games and some I can't find anywhere else.
They can improve many things, but in general terns out it is a good page and its games are very good, and also make the game roll faster. I also took the bet no problem and made me jump through hoops to collect my winnings. Incredible, was on the phone with them for hours, sent all documentation separate times and kept being asked over and over for the same.
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Bonuses every day. The game selection is ok but still missing many providers. To register is clear. Those the only good things I can say. Overall good casino.
Customer service absolutely no support on that site. Waiting for over 10 minutes and no one answering in chat. I tried to call no answers as well but the email is not working.