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Kassu Casino

6.37
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Kassu Casino Review

  • Home to leading software providers
  • Mobile friendly design
  • Lobby is easy to use
  • Lots of payment methods
  • Live chat unavailable for unregistered players
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General info & Latest Promos
Website https://www.kassu.com/en
Established 2019
Owner Genesis Global Limited Casinos
Casino Promotion Kassu Casino: 100% up to $/£/€300 / 3000 NOK + 300 Bonus Spins

Kassu Casino is an online casino home to some of the best slots, table games and jackpot games on the market. You’ll be able to enjoy around the clock entertainment with several software providers that include NetEnt, Microgaming, Play’n GO, Yggdrasil Gaming and some others. Players can open the casino instantly through a web browser or members can try their mobile casino instead. Kassu Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players will be able to open the casino lobby which is home to over 1300+ games so there is plenty of variety, regardless of tastes. Filters are limited here which means players may need to take some time to find their favourite games. There are many different software providers which include some of the best around like NetEnt, Microgaming and Play’n GO. There are also many jackpot games, including Must Fall Jackpots from Red Tiger Gaming. Titles here include the Immortal Romance Slot, Gemix Slot, Vikings Go Berzerk Slot, Starburst Slot and Pirate's Plenty Battle For Gold Slot

When it comes to more traditional casino games players can also try their luck on some table games such as blackjack and roulette. There are many different variations available as well an assortment of poker games too. 

Finally, there is a small selection of other games too.

Live Casino

Those who are interested in the Live Dealer lounge can enjoy games like Live Roulette, Live Blackjack and Live Baccarat. These games are hosted by real live dealers which can add to the thrill of betting and winning in a more live experience with other players. 

Mobile Gaming

Kassu also has a mobile version of their site as well for players who enjoy gaming on the go. This can be played on most mobile devices such as tablets and smartphones and all members need to play is a compatible mobile browser. No app is required and players can enjoy a seamless experience any time, any where. 

Support

Players who need help and assistance can contact the casino's customer support team. Unfortunately, there is no live chat available here which means players will either need to email the casino for help or telephone customer services. However, once player creates his/her account, the live chat option will become visible and agents will be at player's disposal 24/7. 

Security and Fairness

When it comes to security the casino utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the Internet to the casinos secure server, which is protected by the latest firewall.

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Casino details
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Kassu Casino Reviews by Players

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SamanthaW. 6 reviews
Canada
Reviewed on May 22, 2020

LIKED

Really have been enjoying using this casino! Newly registered but it has been one of my favorites so far. Live Chat is available 24/7, which is really nice because you can talk to an agent at any time irrelevant of the time zones if there are any questions. And they have always been helpful and friendly.
There are also a lot of games to choose from, and so many different providers, so I always find something to play on. It’s a real user-friendly layout as well, easy to navigate around and it’s nice that you can set your own limits so easily. Really happy with this casino so far, keep it up Kassu!
KASSU CASINO REPLIED ON MAY 25, 2020
Hi SAMANTHAW,

Thank you so much for taking the time to review us!

We are glad to see that your experience with us has been great! Please feel free to contact us should you require any assistance; we will be more than happy to help 😊

In the meanwhile, we wish you the best of luck with your future within our casino, and we hope to see you playing with us again!

Regards,
Kassu Team
jdalby 7 reviews
United Kingdom
Reviewed on May 22, 2020

LIKED

The design and layout of the site is one of my favorites! Really user-friendly and easy to find anything, including setting your own limits to the account for responsible gaming.
Live chat is also there 24/7 if you have any issues at any time to help out, which is a big plus for me.

So far, never had any issues with the withdrawals I have requested.
I also needed to get verified at one point, as with any other casinos, but verification did not take too long and my withdrawal followed shortly after.
Had a really good experience with this casino overall.
KASSU CASINO REPLIED ON MAY 25, 2020
Hi JDALBY,

Thank you for taking the time to review us!

We are happy to see that you have had a nice experience with us 😊

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help!

We wish you the best of luck with your future within our casino, and we hope to see you playing with us again 😊

Regards,
Kassu Team
Dazchamp 3 reviews
New Zealand
Message
Reviewed on May 21, 2020

LIKED

Great variety of games and providers.
No lag when searching or loading games.
Great deposit bonuses.
Alright tourneys.

I'm a newish punter here, made a few deposits. But first withdrawal yesterday (only a small one $250) but paid to my visa in less than 24 hours!
That's crazy quick for us NZ players.

I spend a lot of $ at my regular casinos and still have to wait days-weeks for withdrawals, and that's after the painful verification processes.

DISLIKED

Support quick to respond but not great on mobile.
Kept missing my questions and asking if there was anything else she could help with, lol. Possibly just a language barrier or a bots.

Couldn't find live chat without switching to desktop mode.
KASSU CASINO REPLIED ON MAY 25, 2020
Hi DAZCHAMP,

Thank you for taking the time to review us!

We are happy to hear that you have enjoyed our wide selection of games and that you are happy with our withdrawal process! :)

Apologies if there were any misunderstandings during the chat you had with our support team. Please note that you should always be able to find our Live Chat service when logged in to your account by clicking on '?' option and choosing 'Chat'. You will be able to use this service anytime as it is available 24/7.

I hope we were able to resolve any of your queries, and if you need any further assistance please do not hesitate to contact us!

In the meanwhile, we wish you the best of luck with your future within our casino, and we hope to see you playing with us again!

Regards,
Kassu Team

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