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Kassu Casino

6.35
Players from your country not accepted
Average Complaint Response Time: 2 days
Players from your country not accepted
Average Complaint Response Time: 2 days

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Kassu Casino Review

  • UKGC-licensed
  • Home to leading software providers
  • Mobile friendly design
  • Multiple payment methods
  • Live chat available only for registered players
Suggest an edit
General info & Latest Promos
Website https://www.kassu.com/en
Established 2019
Owner Genesis Global Limited
Casino Promotion Kassu Casino: 100% up to £100 + 300 Bonus Spins

Kassu Casino is an online casino that is home to some of the best slots, table games and jackpot games on the market. You’ll be able to enjoy around the clock entertainment with several software providers that include NetEnt, Microgaming, Play’n GO, Yggdrasil Gaming and some others. Players can open the casino instantly through a web browser or members can try their mobile casino instead. Kassu Casino is licensed and regulated by the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC).

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players will be able to open the casino lobby which is home to over 1300+ games so there is plenty of variety, regardless of tastes. Filters are limited here which means players may need to take some time to find their favourite games. There are many different software providers which include some of the best around like NetEnt, Microgaming and Play’n GO. There are also many jackpot games, including Must Fall Jackpots from Red Tiger Gaming. Titles here include the Immortal Romance Slot, Gemix Slot, Vikings Go Berzerk Slot, Starburst Slot and Pirate's Plenty Battle For Gold Slot

When it comes to more traditional casino games players can also try their luck on some table games such as blackjack and roulette. There are many different variations available as well as an assortment of poker games too.

Finally, there is a small selection of other games too.

Live Casino

Those who are interested in the Live Dealer lounge can enjoy games like Live Roulette, Live Blackjack and Live Baccarat. These games are hosted by real live dealers which can add to the thrill of betting and winning in a more live experience with other players.

Mobile Gaming

Kassu also has a mobile version of their site as well for players who enjoy gaming on the go. This can be played on most mobile devices such as tablets and smartphones and all members need to play is a compatible mobile browser. No app is required and players can enjoy a seamless experience any time, anywhere. 

Support

Players who need help and assistance can contact the casino's customer support team. Unfortunately, there is no live chat available here which means players will either need to email the casino for help or telephone customer services. However, once a player creates his/her account, the live chat option will become visible and agents will be at the player's disposal 24/7. 

Security and Fairness

When it comes to security the casino utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the Internet to the casino's secure server, which is protected by the latest firewall.

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Casino details
More Casino Details More details
  • Website

    https://www.kassu.com/en
  • Software

    NetEnt, Microgaming, Quickspin, Nyx Interactive, Play'n GO, Evolution Gaming, Red Tiger Gaming, Yggdrasil Gaming, Oryx Gaming, Skywind Group, Pragmatic Play, Big Time Gaming, Push Gaming, Gamomat, Lightning Box, 2 By 2 Gaming, Just For The Win
  • Deposit Methods

    MasterCard, Maestro, Paysafe Card, Skrill, Neteller, EcoPayz, Visa, MuchBetter, AstroPay Card
  • Withdrawal Methods

    MasterCard, Skrill, Neteller, EcoPayz, Bank Wire Transfer, Visa, MuchBetter
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 1-5 days

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 24-48 hours

  • Withdrawal Limit

    USD 5,500 per week, USD 22,000 per month
  • Affiliate Program

    Genesis Affiliate
  • Restricted Countries

    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Denmark
    • Estonia
    • France
    • Germany [1]
      • Schleswig-Holstein
    • Greece
    • Hungary
    • Iran
    • Israel
    • Italy
    • Portugal
    • Puerto Rico
    • Romania
    • Slovenia
    • Spain
    • Sweden
    • Switzerland
    • Turkey
    • U.S. Minor Outlying Islands
    • U.S. Miscellaneous Pacific Islands
    • Ukraine
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    US dollars, Australian dollars, Canadian dollars, Norwegian kroner, Swedish kronor, British pounds sterling, Swiss francs, South African Rand, Russian rubles, Polish zlotys, Czech Republic korunas, Denmark kroner, Romanian lei, Georgian laris, Turkish Lira, Chinese yuan, New Zealand dollars, Mexican pesos, Nigerian nairas, Bulgarian leva, Croatian kunas, Hungarian forints, South Korean won, Ukrainian hryvnias
  • Languages

    Norwegian, German, English, Finnish
  • Licences

    Malta Gaming Authority, UK Gambling Commission
  • Company

    Genesis Global Limited
  • Established

    2019
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

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Kassu Casino Reviews by Players

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Lambt5 1 review
Reviewed on June 1, 2021

LIKED

Good selection of games. User friendly website, as well as a mobile friendly website. Sign up process was straightforward. On the face of it, a good casino.

DISLIKED

After making two withdrawals, I was requested to provide verification documents. I did this immediately. 5 days later still no money nor am I verified after it states it will take up to 72 hours. The agents on the live chat can’t help because it is a different department, so I am left in the dark. It seems like a common theme. Why not ask for verification when deposits are made? That way people won’t get so annoyed with having to wait a ridiculous amount of time to receive their own money.

Hopefully I won’t have to wait 3 weeks like other people have.
Gilver 3 reviews
Reviewed on May 31, 2021

LIKED

This site has a great selection of games, easy to navigate and site works well. Depositing is simple. Good bonus upon sign up. Had some great wins on here too.

DISLIKED

The withdrawal times and verification process are ridiculous. I waited 3 weeks for my verification to be processed and my withdrawal paid out. Recently also have another withdrawal that hasn’t been processed in over 5 days to which I’ve now made a complaint. Customer service is practically non existent, phone number goes straight to a machine telling to write in - what’s the point in that?! The live chat has now been replaced by a bot and won’t connect you to a person. They also haven’t been returning my emails sent to customer support.

It’s a real shame because I’ve had some good wins and like the games but it’s far too much hassle trying to get the money you are owed from them.
KASSU CASINO REPLIED ON JUNE 1, 2021
Dear GILVER,

Thank you for taking the time to review us.

Apologies to hear about your experience with your verification process. Unfortunately this can sometime take longer than anticipated on some accounts.

We have looked into your account and can confirm your withdrawal was paid out today. Please allow 3-5 working days to receive the funds in your account.

Should you have any further queries, please do not hesitate to contact us.

Regards,
Kassu Team
Polar29 1 review
Reviewed on May 27, 2021

LIKED

Good choice of games. Easy sign up process. Good welcome offer. Up to date game selection. Easy site navigation. Clear details about your balances and wagering progress.

DISLIKED

Withdrawals not processed in a timely manner, no communication from site customer service, chat bot instead of live person. Phone number existing but no one will speak to you only answer machine tell you to write an email which is pointless as no one will reply to you.
KASSU CASINO REPLIED ON JUNE 1, 2021
Dear POLAR29,

Thank you for taking the time to review us.

Apologies to hear about your experience in contacting us. We are currently experiencing a high volume of traffic which has resulted in some delays.

Should you wish for us to look into your account please send an email with your request to support@kassu.com and we can have your query looked into.

Regards,
Kassu Team

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