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Genesis Casino

6.87
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Genesis Casino Review

  • Live chat open
  • Mobile friendly casino
  • UK Gambling Commission license
  • Top-tier game developers featured
  • Live chat not available 24/7
  • Various country restrictions
General info & Latest Promos
Website https://www.genesiscasino.com/
Established 2018
Owner Genesis Global Limited Casinos
Casino Promotion Genesis Casino: 100% upp till 1000 SEK Välkomstbonus

Genesis Casino is an online casino where members can enjoy games ranging from video slots to table games and live games. Members can enjoy games from some of the leading providers in the industry which include Microgaming, NetEnt, Play’n GO, Nyx Interactive, Quickspin and Evolution Gaming. The site is available in several languages and can be played instantly or on the go. The casino is licensed and regulated by the Swedish Gambling Authority, Malta Gaming Authority and the UK Gambling Commission. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from the United States, France, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine and Belgium. The full list of restricted countries can be found under ‘More Casino Details’. 

Virtual Games

Members who enjoy video slots can immerse themselves into a new universe of features and pay-lines with titles from the likes of Microgaming, NetEnt and Play’n GO. The Casino has a search function to help players find games quicker or members can categorize by popularity. Titles include Starburst Slot, Immortal Romance Slot, Hugo SlotTwin Spin Slot and Mega Fortune Slot

In addition to that table game fans can manoeuvre through a massive selection of games which include baccarat, blackjack and roulette. 

Players can even pick from a large of variety of video pokers like Deuces Wild, Deuces and Joker and Bonus Deuces Wild.

Other games include scratch cards and games like Keno and Bingo. 

Live Casino

The casino also provides a fully immersive live casino offering games hosted by friendly dealers around the clock. These include Live Roulette, Live Blackjack and Live Caribbean Stud. 

Mobile Gaming

Anyone who prefers gaming on the go can also access the casino from a mobile device whether it be a smartphone or tablet. Games can be played through a compatible mobile browser, no app required. 

Support

Players who need assistance can use the casino’s live chat facility for this. Live chat is available 9am – 1am 7 days a week. Support can also be reached by email and telephone through a freephone number for UK residents. 

Security and Fairness

When it comes to security the casino uses 128-bit SSL encryption to keep players’ personal and financial details secure. 

They also use a random number generator which is independently tested to keep their games fair and random.

Screenshot

Casino details
More Casino Details More details

Genesis Casino Reviews by Players

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oliboyd 4 reviews
New Zealand
Reviewed on June 24. 2019

LIKED

I liked the variety of games, and the navigation of the site was quite easy to understand. Not too much clutter. Played some games that I liked so that is good.

DISLIKED

The customer support was plainly rude, and the bonuses are terrible. The wagering is 40 times, impossible to convert it. Also when asked support to answer my questions, they were terribly rude. Not sure Ill return, unless they change the bonus conditions
Rolyo85 1 review
United Kingdom
Reviewed on June 16. 2019

LIKED

Good selection of games. That's pretty much all I can say that's good. You can find a lot of netent and microgaming slots but so many better casinos to go to instead.

DISLIKED

Do not sign up with this casino. They have the worst customer service I have ever experienced. It has taken 11 days for them to process my withdrawals. I have had to chase them up on at least 7 occasions on live chat and via email. At one point, they simply disabled my live chat because I was asking them questions they just couldn't answer. They deliberately made the whole withdrawal process as slow as possible. Before my withdrawal, I was told I was fully verified. After I withdrew I was suddenly told me that I wasn't. Then that process to another 72 hours. Avoid at all costs.
Robbo159 1 review
United Kingdom
Reviewed on May 20. 2019

LIKED

Good selection of games and nice layout, personal service have been fantastic especially with withdrawal and additional bonuses they are giving. Has become the main site I use due to this

DISLIKED

Any problems I have had they have sorted out the problem and communicated well. I have had a few experiences with games losing connection but happens on other sites as well so no problem

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