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Genesis Casino

6.12
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Genesis Casino Review

  • Live chat open
  • Mobile friendly casino
  • UK Gambling Commission license
  • Top-tier game developers featured
  • Live chat not available 24/7
  • Various country restrictions
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General info & Latest Promos
Website https://www.genesiscasino.com/
Established 2018
Owner Genesis Global Limited Casinos
Casino Promotion Genesis Casino: 100% up to $/£100 + 300 Extra Spins on Starburst Slot

Genesis Casino is an online casino where members can enjoy games ranging from video slots to table games and live games. Members can enjoy games from some of the leading providers in the industry which include Microgaming, NetEnt, Play’n GO, Nyx Interactive, Quickspin and Evolution Gaming. The site is available in several languages and can be played instantly or on the go. The casino is licensed and regulated by the Swedish Gambling Authority, Malta Gaming Authority and the UK Gambling Commission. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from the United States, France, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine and Belgium. The full list of restricted countries can be found under ‘More Casino Details’. 

Virtual Games

Members who enjoy video slots can immerse themselves into a new universe of features and pay-lines with titles from the likes of Microgaming, NetEnt and Play’n GO. The Casino has a search function to help players find games quicker or members can categorize by popularity. Titles include Starburst Slot, Immortal Romance Slot, Hugo SlotTwin Spin Slot and Mega Fortune Slot

In addition to that table game fans can manoeuvre through a massive selection of games which include baccarat, blackjack and roulette. 

Players can even pick from a large of variety of video pokers like Deuces Wild, Deuces and Joker and Bonus Deuces Wild.

Other games include scratch cards and games like Keno and Bingo. 

Live Casino

The casino also provides a fully immersive live casino offering games hosted by friendly dealers around the clock. These include Live Roulette, Live Blackjack and Live Caribbean Stud. 

Mobile Gaming

Anyone who prefers gaming on the go can also access the casino from a mobile device whether it be a smartphone or tablet. Games can be played through a compatible mobile browser, no app required. 

Support

Players who need assistance can use the casino’s live chat facility for this. Live chat is available 9am – 1am 7 days a week. Support can also be reached by email and telephone through a freephone number for UK residents. 

Security and Fairness

When it comes to security the casino uses 128-bit SSL encryption to keep players’ personal and financial details secure. 

They also use a random number generator which is independently tested to keep their games fair and random.

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Casino details
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Genesis Casino Reviews by Players

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Woewoe 7 reviews
Netherlands
Reviewed on February 19, 2020

LIKED

Genesis casino together with kassu casino are in my opinion the best genesis global limited casino's. Currently I have a pending withdrawal from my second deposit, I also won on my first deposit! However that is not why this casino gets 10 stars. Normally Genesis global limited casino's have a pending time of 48 hours for withdrawals however genesiscasino processed my first withdrawal well within those time limits (much sooner). The layout of the website is great but like all other genesis global casino's they don't offer playngo to players from The Netherlands like me. When I request a time out for my account until my withdrawal is processed it is done so imminently. Your funds are safe with this casino. If you are lucky enough that it comes to withdrawal you can be assured that your winnings will be received accordingly.

DISLIKED

Overall there is little to dislike except the fact that they don't offer playnGo to Dutch players and the fact that officially the pending periods are still 48 hours however like in my case for my first withdrawal it was done so sooner. Let's see how it goes with the second one.
GENESIS CASINO REPLIED ON FEBRUARY 20, 2020
Hi WOEWOE,

thank you for sharing with us your experience and thoughts.

We are sorry to confirm that games and providers restricted countries are out of our control, but we are sure you can find a lot of different games you can enjoy within our casino.

Feel free to contact us for any further info or assistance.

Regards,
Genesis Casino
blondie 1288 reviews
Message
Reviewed on February 1, 2020

LIKED

Genesis casino is one of the latest casinos I joined. Last month I discovered Kassu casino and Casino Gods that are from the same group of Genesis Global casinos and I had quite a good time there. I knew that Genesis casino is a part of the group and I liked the welcome bonus they offered so I decided to sign up.

The sign up was easy and just like with other casinos of theirs, I really liked the game selection as they have Netent, Play n Go, Microgaming, Big Time Gaming as well as other game providers. After sign up I made a deposit of 30eur and received a 30eur match bonus. One thing I like and dislike at the same time is how their bonuses work. From one side I like the fact that if I hit a big win without using bonus funds, I can request a withdrawal. From other side, since I'm a low-roller, I prefer bonuses where each bet contributes to wagering requirements. Regardless, the bonus wagering is very friendly as it's only 40x bonus amount.

I started off by playing Twin Spin as I usually do. I didn't manage to get any decent hits so when my balance went down to 30eur, I decided to move on. I chose to play Wolf Gold as it's a game I quite enjoy recently. I managed to get the jackpot feature and had around 50x bet win from it, which was a small but needed balance boost. I continued to play it for a while and managed to get my balance up to 60eur again. Then I went to play Wolf Club but the game was cruel to me. I kept playing it for the remaining session, had a few bad bonus features and eventually ran out of balance. Then I went to play my free spins that are a part of the welcome bonus. The spins paid around 4eur and I used them on Starburst without any luck.

Overall I had a nice time at Genesis casino and I do recommend them. The deposit was smooth, no technical issues appeared and the game selection was good. And even though I'm not a fan of parachute bonuses, this one has good wagering requirements. I might make another deposit and take the second welcome bonus as they left a good impression on me.
GENESIS CASINO REPLIED ON FEBRUARY 3, 2020
Hi BLONDIE,

thank you for taking the time to review us.

We are proud to see that we hit the mark with you and you had a really nice experience overall.

We wish you good luck in the future, we hope to see you play with us again. :)

regards,
Genesis Casino Team
robi16457 1 review
United Kingdom
Reviewed on January 13, 2020

LIKED

Very good site, over all one of the best online casino I have been 2, I am a regular casino player and I will say this to genesis casino is that your site is by far the easiest to use and user friendly and the chat service is amazing, some really good agents ready to help.

As a VIP customer if the withdrawals were more it would be better but so it's just 5400 ish a week which for me is pretty slow. I hope they receive my emails to maximise my withdrawals I would be so happy.

Any one here who says they are not genuine remember to verify your account 1st before you play as this is their requirement. I 2 at 1st was quite sceptical but I have been paid by them so I will vouch for them and no i am not employed by them lol. This is an honest review guys hope this helps and genesis please increase my withdrawals as I am A VIP customer.

Kind Regards all!!
GENESIS CASINO REPLIED ON JANUARY 14, 2020
Hi ROBI16457,

thanks a lot for your review, we are glad to see your review so full of kind words.

We are always here to help you and assist you with any request you have so feel free to contact us at your convenience, our VIP Staff is happy to help you.

Also, we wish you good luck with your future within our Casino, we hope to see you play with us soon :).

Regards,

Genesis Casino Team

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