Whitebet Casino is a sleek online casino that offers fully instant-play casino games. It is powered by two different platforms: NetEnt and Microgaming Quickfire. The casino has been officially licensed by the Malta Lotteries and Gaming Authority.
Security and Fairness
Whitebet Casino clearly takes player safety seriously. Whenever you provide the casino with personal or financial information, they do everything they can to ensure that it is kept secure. This includes the use of SSL encryption and firewall technology. The casino also has a privacy policy that prevents third parties from gaining access to your data.
Both NetEnt and Microgaming Quickfire have been tested for fairness continually since their inception. Whitebet Casino provides fairness information at the bottom of its website. Players can just click on the "RNG Certified" link to get an authentic certificate of fairness from SKL.
Support
We're very pleased with the customer support at Whitebet Casino. Players are able to get in touch with a representative through a number of different methods. In most cases, the fastest is live chat, which is available directly through the Whitebet Casino website on every page in four different languages during most hours of each day. Players in the Finland and Sweden also have the choice of calling the casino during business hours toll-free. A contact form is available for email inquiries, as well.
Games
Whitebet Casino has split its website into two sections: Casino White and Casino Blue.
Casino White is a NetEnt casino, one of the industry's fastest-growing instant-play platforms. It is most widely known for its selection of five-reel video slots, many of which incorporate unique features and smooth graphics. Some of the most popular slots in Casino White include Jack Hammer, Starburst, Arabian Nights, Gonzo's Quest, and Evolution. The casino also offers a number of table games and video pokers as well, ranging from Baccarat Pro and Pontoon to Jacks or Better and Joker Wild.
Casino Blue is a Microgaming casino, a fairly new instant-play platform, Quickfire. It features many popular video slots, classic slots, table games, and other specialty games from the traditional Microgaming platform in a convenient Flash format. Some of the games in Casino Blue include Mega Moolah, Alaxe in Zombieland, Avalon, Karate Pig, and Loaded.
I liked the welcome bonus, and the range of games was good. Good interface, and easy to use on the mobile.
Good payout rates, which saw me raise a few hundred pounds quite quickly.
First experience of the Online Help was good too...
I withdraw 3/5 of my winnings when i had wagered the right amount....
Then the trouble started...
... after withdrawing some of my winnings, I played on. No problem for a while.
Suddenly, a 200 pound balance disappeared and was replaced by 20 pounds.
I checked my withdrawal and it had vanished.
A call to customer services... it seems that in playing I had inadvertently played a few rounds on a game that WASN'T included in the wagering. And for that, they confiscated ALL my money. Now it may be in the small print that certain games don't count towards wagering... I have seen that many times. But I have never had all winnings, even from other allowed games, confiscated.
Additionally, many many other casinos TELL YOU quite clearly when you enter a game that can't be played with bonus money or that they don't count towards wagering requirements. Basically, one spin on the wrong game and I am down 500 quid.
Not on! Other casinos make money from gamblers in an open way. Gamblers KNOW that casinos make money. They know about wagering. There is no need to pull the wool over their eyes in this way. Be transparent and we will still use your services, and you will still make money!