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Spin Palace Casino

VERYGOOD 8.02
Players from Virginia not accepted
Average Complaint Response Time: 4 days
Players from Virginia not accepted
Average Complaint Response Time: 4 days

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Spin Palace Casino review

  • Powered by Microgaming
  • Award winning since 2001
  • Download and Flash
  • Multiple Languages
  • US players are not aloud
  • No Download available for Macintosh
General info & Latest Promos
Website http://www.spinpalace.com
Established 2001
Owner The Palace Group Casinos
Casino Promotion Spin Palace Casino: 100% up to $250

Spin Palace Casino prides itself in being one of the internet's most popular online casinos. Offering over 450 games, lots of bonuses, slot tournaments, and over a 97% payout average has helped Spin Palace win multiple awards since they launched in 2001.

Software

Spin Palace is a Microgaming casino and offers 450 plus Vegas-style casino games like video poker, slots, roulette and blackjack makes Microgaming Systems the industries leader. With a both a download able version, for convenient desktop storage, and a flash option great for Mac users, Spin Palace is accessible to every type of player.

Casino Games

Spin Palace features a large assortment of online casino games ranging from several exciting Table Games to Scratch Cards games. Table games include such favorites as Craps, Roulette, and many different varieties of Blackjack including Atlantic City blackjack, supper fun 21 blackjack, double exposure blackjack, and Vegas downtown blackjack.

Also found on Spin Palace are huge list of online slots including Break da Bank, Jingle Bells Slot, Gopher Gold, Winning Wizards, MegaSpin Fantastic 7's Slot, Wheel Of Wealth, Liquid Gold Slot, and Polar Pioneers. Don't forget Spin Palace's fabulous progressive slots like King Cashalot and Lotaloot. Other online casino games offered by Spin Palace are Keno and Video Poker.

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Spin Palace Casino Reviews by Players

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Dannyboy204 4 reviews
Canada
Message

DISLIKED

Bonus playthrough is ridiculous if you accept the $400 match bonus your playthrough is a whopping $20000 also if you like to place sports bets they will hold your withdrawals for slots as well. If you accept any match bonus or even ylif you cash your loyalty points this all requires playthrough of 50x what they give you. What's the point in loyalty points if they are going to make you spin through 50x again if you want to withdraw.

Also my first payout took almost 3 weeks after my initial request and this was after they had approved all my documentation.

Last and not least very poor customer service they will not allow you to speak with anyone with authority when something goes wrong so you are at the mercy of very poorly trained customer service. I'd walk away from this place I requested my data be removed from the site and am still currently getting the runaround from them.

heikkih 3 reviews
Finland
Message

DISLIKED

I accidentally typed my password wrong once and they started sending me text messages and emails on how to reset password. I've asked to be unsubscribed from their mail list 3 times now, i'm still getting ads to my home address. I tried to change address to a fake one so they would send the ads to that address instead, you'd need to send your utility bill for that. Once you register with your information, they will NOT stop sending you letters / emails, no matter what you tell them.

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Spin Palace Casino complaints

  • 2 of 19 resolved
  • 4 days avg response
  • 5 days avg complaint life
  • 4,094 USD avg amount

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