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Spin Palace Casino

VERYGOOD 8.01
Players from Virginia not accepted
Average Complaint Response Time: 4 days
Players from Virginia not accepted
Average Complaint Response Time: 4 days

Spin Palace Casino review

  • Powered by Microgaming
  • Award winning since 2001
  • Download and Flash
  • Multiple Languages
  • US players are not aloud
  • No Download available for Macintosh
General info & Latest Promos
Website http://www.spinpalace.com
Established 2001
Owner The Palace Group Casinos
Casino Promotion Spin Palace Casino: 100% up to $250

Spin Palace Casino prides itself in being one of the internet's most popular online casinos. Offering over 450 games, lots of bonuses, slot tournaments, and over a 97% payout average has helped Spin Palace win multiple awards since they launched in 2001.

Software

Spin Palace is a Microgaming casino and offers 450 plus Vegas-style casino games like video poker, slots, roulette and blackjack makes Microgaming Systems the industries leader. With a both a download able version, for convenient desktop storage, and a flash option great for Mac users, Spin Palace is accessible to every type of player.

Casino Games

Spin Palace features a large assortment of online casino games ranging from several exciting Table Games to Scratch Cards games. Table games include such favorites as Craps, Roulette, and many different varieties of Blackjack including Atlantic City blackjack, supper fun 21 blackjack, double exposure blackjack, and Vegas downtown blackjack.

Also found on Spin Palace are huge list of online slots including Break da Bank, Jingle Bells Slot, Gopher Gold, Winning Wizards, MegaSpin Fantastic 7's Slot, Wheel Of Wealth, Liquid Gold Slot, and Polar Pioneers. Don't forget Spin Palace's fabulous progressive slots like King Cashalot and Lotaloot. Other online casino games offered by Spin Palace are Keno and Video Poker.

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Spin Palace Casino Reviews by Players

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Stompdown604 2 reviews
Canada
Message

LIKED

The various games,online,sports,overall great selection.

DISLIKED

Everything else from customer service, bonus wheel, issues of being kicked in the middle of bonus rounds, and it not returning me where I left off. I been playing with this casino off and on for about 3 years, no big wins all smaller but never any issues withdrawing, Biggest issue is the fact that support has NO authority to handle any issues besides forward to support. I have been legally robbed on multiple occasions getting kicked from game in the middle of bonus rounds always. . . . never even an explanation besides it's my fault I have to delete cash and history for it to work properly? I always do so not the issue. . . .

Spinpalacev is a joke of a casino and definitely not worth playing at in my opinion unless you like being stressed out dealing with incompetent people with zero authority. Plus that bonus wheel is the biggest scam I have ever seen, I played daily since it came out and only ever landed on any bonus once?? But do you think I got it lol. . . no chance it landed on cash bonus but told me I lost? Contacted support they say send screen shot, so I send screen shot of my win, they reply we looked at your screen shot, and although it looks like you won, with our more accurate information it shows you lost???

I have come to conclusion you can't possibly win on a game that is rigged for you to lose? I closed my account today just wanted to leave my view here for all to read.
Dannyboy204 4 reviews
Canada
Message

DISLIKED

Bonus playthrough is ridiculous if you accept the $400 match bonus your playthrough is a whopping $20000 also if you like to place sports bets they will hold your withdrawals for slots as well. If you accept any match bonus or even ylif you cash your loyalty points this all requires playthrough of 50x what they give you. What's the point in loyalty points if they are going to make you spin through 50x again if you want to withdraw.

Also my first payout took almost 3 weeks after my initial request and this was after they had approved all my documentation.

Last and not least very poor customer service they will not allow you to speak with anyone with authority when something goes wrong so you are at the mercy of very poorly trained customer service. I'd walk away from this place I requested my data be removed from the site and am still currently getting the runaround from them.

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Spin Palace Casino bonuses

Spin Palace Casino complaints

  • 2 of 20 resolved
  • 4 days avg response
  • 5 days avg complaint life
  • 3,896 USD avg amount

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