Restricted: Spin Palace Casino is restricted in your country, please try these instead:

Spin Palace Casino

VERYGOOD 8.12
PLAYERS FROM UNITED STATES NOT ACCEPTED

Spin Palace Casino prides itself in being one of the internet's most popular online casinos. Offering over 450 games, lots of bonuses, slot tournaments, and over a 97% payout average has helped Spin Palace win multiple awards since they launched in 2001.

Software

Spin Palace is a Microgaming casino and offers 450 plus Vegas-style casino games like video poker, slots, roulette and blackjack makes Microgaming Systems the industries leader. With a both a download able version, for convenient desktop storage, and a flash option great for Mac users, Spin Palace is accessible to every type of player.

Casino Games

Spin Palace features a large assortment of online casino games ranging from several exciting Table Games to Scratch Cards games. Table games include such favorites as Craps, Roulette, and many different varieties of Blackjack including Atlantic City blackjack, supper fun 21 blackjack, double exposure blackjack, and Vegas downtown blackjack.

Also found on Spin Palace are huge list of online slots including Break da Bank, Jingle Bells Slot, Gopher Gold, Winning Wizards, MegaSpin Fantastic 7's Slot, Wheel Of Wealth, Liquid Gold Slot, and Polar Pioneers. Don't forget Spin Palace's fabulous progressive slots like King Cashalot and Lotaloot. Other online casino games offered by Spin Palace are Keno and Video Poker.

Pros

  • Powered by Microgaming
  • Award winning since 2001
  • Download and Flash
  • Multiple Languages

Cons

  • US players are not aloud
  • No Download available for Macintosh

Screenshot

Spin Palace Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
Elishamak 6 reviews
United Kingdom
Message
The new website looks fantastic. I hadn't played there for a while until today. Easy to navigate, with all the important buttons in place. It's also very responsive on the mobile platform - I used an Android phone to play the games. The new look has also come with different bonuses, which will for sure perk up your game play.
Needs to improve on their customer support response time. If more people have increased, they need to employ more people to handle their customer's complaints.
Jezpah 2 reviews
Australia
Message
Have been playing at SpinPalace for about 4 years now... Had spent a lot over the first few years with only one small withdrawal <$1000. About a year ago I discovered that I could set a daily deposit limit, which I instantly did! Like any gambling you need to know your limits, and when on a good thing you have to know when to take it and run!

Late last year I managed to turn $20 into $20,000. I was really nervous about whether I would receive the funds, I'd read so many horror stories about this and other online casinos, but after verifying my details the funds were deposited to my visa debit card within about 5 days. I don't mind waiting a week as long as I know the money is real, and is going to be in my bank.

Unlike some other casinos not related to the Palace Group, I find the support fast and usually really friendly (almost so friendly it feels dodgy lol). But all in all I really do enjoy Spinpalace!

I often wonder about people who leave bad reviews, yes, playthrough amounts can be annoying and sometimes take forever, but it's not impossible. Patience is the key, and depositing in smaller increments.

Back in March I also withdrew $30k I built up off $10. So you can win, but I guess also be prepared to take big hits and risks.
The loyalty program needs work. Resetting or getting knocked back a peg at the end of the month once you reach a high status is annoying! Sometimes it takes longer than it should to receive funds, given weekends hinder the "security team" approving payments etc... But at least they do pay!
Monkey_girl 2 reviews
Canada
Message
Easy withdrawal, great payouts, great customer service!

I am new to this casino, however, I have had a very positive experience from day one. I was lucky enough to win 3000 and withdrew it immediately. My withdrawal took place on a Saturday and money was in my bank by the following Wednesday (5 days total from start to finish). I was surprised Spin City did NOT ask for verification documents, but I just found out they have merged with Jackpot City and I am already verified with them (maybe that's why?).

I just won another 3000 and have withdrawn it this evening, hopefully it will all go as well as the first time. 😊
jakeee 1 review
Australia
Message
I have played with this casino for a while and used a card with two different names on it to deposit and never had anyone asked any questions until I finally got the chance to withdraw a win which mind you don't come around too often! It was a 24 hour MINIMUM pending period when you can reverse your withdrawal until they consider to take any action, to which they sent me a letter after 24 hours to say credit card mismatch so I finally had to provide documents to show that I was allowed to use the cards which is ridiculous as it should have happened when I made a first deposit with it, but no they only care about the money they have to give back of course.

So I sent through these documents, which is a 24 to 96 hour approval period, and than all of a sudden I couldn't log into my account and get an email saying that the site is undergoing maintenance and will be back, such a coincidence it happens at the time of my withdrawal, and I have yet to get my money after 10 days never again after this.
illuminati88 1 review
Australia
Message
I've been playing this site for 2 days and I had a very bad experience on this site. Starting I deposited 100 Dollar and it auto gave me 100% first deposit. I won 1400 from Baccarat and I can't withdraw a cent of it because customer service said baccarat table games give 0% play through. Fedup 1.

Then I play slots to reach my 50x of my deposit to able to withdraw my money and pass the playthrough then I made 300 dollar withdrawal and still pending for day 2. I've submitted all my ID and document. And I still have 200 dollar balance in the site. Then I redeem my "loyalty point" that's 13 dollar. Now they need me to play through 650 Dollar play through because I claim 13 dollar "Loyalty" point. Fedup 2.

Let's see take how long for them to withdraw my 300 Dollar.
Tenisha 5 reviews
Australia
Message
This casino is not one I would recommend. Withdrawals stay pending in your account for a ridiculous time and take too long to reach your account, you must spend thousands before you get a win over $500, if your lucky. Support team are rude, and this casino give nothing in return to their players, no matter the thousands you may deposit.
HelmG 83 reviews
Bosnia and Herzegovina
Message
Spin Palace Casino is another online casino which is offered on the market, and that gives great bonuses on first deposit into the account. This casino fosters a more traditional image, but offers absolutely all possibilities as well as other leading competitors in the market. If you register at Spin Palace Casino, you are able to take up to 1000 € deposit bonus. The headquarters of this casino is like most others in Malta, and it is a casino that is very safe, and is one of the leading online casinos. After you register, you need to download the application to play certain games, and some smaller programs such as Adobe Flash Player. Although this is an extra step, it will essentially facilitate playing, and contribute to maximum enjoyment.

One of the best slots that have played in the Spin Palace is Thunderstruck II. On the Hitman slot, had in one day over 50 €, which I immediately paid to Neteller. Hitman slot until then I did not play a couple of months, but the decision to come back, showed me an excellent move. In addition to these two slots, play Avalon II, Sun Tide, Bridemaids, Big Kahuna, Mega Moolah and Hot Ink. There are games in which to play 10 spins, but when I counted all it would take me two pages of A4 format. In recent months I apply the strategy to play 10 spins on a lot of slots, if the loss in those 10 spins exceed 50% stake, I quit immediately. Microgaming is proud to Spin Palace, I am proud to Spin Palace, because I have the honor to be their loyal player, a couple of years in a row.

Besides the great deposit bonus, Spin Palace Casino gives great attention to the loyalty of its users, but also has a highly developed system of collection points for loyal players. Based on these points players generate various benefits, such as bonuses, promotions, free slots and more. Also, in case you have any problems, you will find the customer service that is available 24 hours. If you like casino games then by all means open an account at Spin Palace Casino, as currently offer one of the best bonuses on the market, and if you will be a loyal user, benefits will be even greater. I as an experienced user, I can guarantee that your money with them is completely safe. Time to Spin Palace, now or never!
Nelly22222 2 reviews
Canada
Message
I'd like to share with everyone else how extremely well my experience how's been with spin palace and the second to none customer support I have received each time I look for help, withdrawal was easy and encountered no problems, hands down the best site and would redeemed it to anyone. Just cashed out $25,000 and had it in my account within 3 days.
I don't like anything about this casino it is misleading and has unrealistic expectations of its customers
This casino has the most ridiculously unachievable loyalty status tiers of all online casino. It has taken a great deal of time and money to make it through the first 3 tiers being blue, silver, then gold. Now I am at Platinum status the 3rd highest after Diamond then Prive. In order for me to achieve Diamond status I have to wager to achieve points. Each point is equivalent to $15.50 as per the slots I play. How many points does one need to Aquire to fulfill the fruits of their labour? 200,00. That's right I have to wager 200,000 X $15.50 for a grand total of $3,100,000 in order to get to the Diamond status.

But wait that's not all, at the end of last month I had progressed 36% through Platinum on my way to Diamond then upon logging on find I had been put back to 0%. At the end of every month you get reset to 0% . So I now have to attempt in vain to wager $3,100,000 in one month in order to get to where I want to be. So far with 2 thirds of the month gone Iv wagered $558,000. Iv still to wager $2,542,000 in 10 days. Unachievable for more than most.

My advice is stay away there is far better casino online. As a matter of fact just about every casino.
AVOID AT ALL COSTS !! I have been a member of Spin Palace for a few years now about 3.5.

After a long time ofconsistently playing solely at spin palace and depositing $ $83,260AU from January to May 2015 I finally become a Vip and received my own Vip manager with my own private email address directly to him. Due to an issue I had with an ex partner at the time who was trying to take all I had when we split she contacted my bank pretending to be me stole my bank card and had them chargeback all my deposits to spin palace for a 4month period of 2015. A little over $32,000AU in the hope she would get away with it.

During a period of a month to 6 weeks I wasn't playing at all as I was away working and after some time spin palace received all the money back. I then logged on to my account to play and to my absolute disgust had been dropped from my Vip status of Prive to entry level blue.

So my advise in regard to spin palace is they have the absolute worst loyalty system in the business and I would highly recommend not signing up with them at all if you are considering playing online in the hope togain Vip status.

As this casino will send you "BANKRUPT" before you event get close. An example of how poor their loyalty tier system is:

On a Thursday I became gold status. By Saturday morning I had personally deposited multiple times totalling $1850. Wagering in access of god knows what, ( At one point I had it up too $11,687au) I am now only at 71% Gold Status with 687 loyalty points. The min to redeem is 1000 (about $14.50) Pathetic. So given the ever increasing market of online casinos go anywhere but Spin Palace
Skaff4days 6 reviews
New Zealand
Message
I like the games at Spin palace as they are Microgaming.
I've been with this site for nearly a year now & every time i make a deposit it just gobbles my credits in no time. I've seen a lot of spins in my time but it seems like their slot games are tampered with for some reason.
I would like to warn all Australian players to stay away from this casino not unless you like giving money away for love. Never again will I be back at this site.
Immediately upon entering the Spin Palace Casino lobby, will welcome you with a pleasant blue environment and simple layout that makes a refreshing change from the radiant flashing graphics that usually adorns the most casinos. Another impressive feature of the range of games that are on offer for Croatian players. There are over 250 games to choose from, including several variations of slots, video poker, blackjack, roulette, craps and baccarat. Many of my favorite games to play everyday bind specifically to Spin Palace.

There is much more available and progressive jackpots. Spin Palace is known for its generous promotions which is hard to beat (especially welcome bonus), which all players should take advantage of to improve your balance and extend your gaming session. You can really be paralyzed choice when you are wondering what exactly play at Spin Palace. I made deposits mainly via Skrill account that I regularly use for casinos in this group, although sometimes choose and Neteller as the primary means of payment. Up to you to decide what and how and all the rest will come by itself.

As we mentioned, Spin Palace offers one of the largest range of online casino games that you can find, and that includes 30 different blackjack's, five types of roulette, over 100 slot games (3 reel, 5 reel bonus slots and slots with special deals), craps, baccarat and tens of video pokers games. Spin Palace also offers a casino with real casino-dealing with roulette, blackjack and baccarat. Spin Palace offers players from Serbia, a number of reliable and secure banking options including major credit cards, internet wallets, credit cards and pre-internet banking.

24/7 customer support is available via e-mail and live chat, and my experience with them too, but positive. It is enough to make a request for assistance, and they are there to serve you. The biggest advantage is the quick payment because the money received within 24 hours. The biggest problem is to win a sum, while the payment is not problem, especially when we talk about the Spin Palace. Of course, this is not the case with all operators, because some is not enough when they send 10 documents, they are solved if you close the account, they will find a way for it. Excellent casino, where I was a regular customer for a couple of years.
Immediately when you open the Spin Palace Casino client, will welcome you with blue interface and simple layout that makes a refreshing change from the busy glittering graphics that usually adorns the most casinos. Another positive thing that you notice right away in the beginning of the range of games that are on offer for players from around the world. When we talk about the number of games available, and then to mention that specifically contains over 250 games, including its video slots that are my treat at all Microgaming casinos and so in this of which I speak. As for the jackpot prize this casino has even 13 progressive jackpots.

My four deposits in 2015 say enough about my experience with this casino. Usually, once you make a deposit you then know whether this is the right place for you, or stay to the last euro for the ambiance and the circumstances are appropriate for your mentality. Spin Palace is known for its generous promotions that are regular and every serious player should check their promotions section and use every bonus that they offer. As we mentioned in the selection of games, Spin Palace offers one of the largest range of online casino games that you can find, and that includes about 30 versions of Blackjack's, more popular types of roulette, over a hundred slot machines, craps, baccarat, and various versions of poker games .

The casino also offers, a live casino with live dealers which include: roulette, blackjack and baccarat. Option payments for the first time I've used Skrill, and I'm the last three deposits made using Neteller. In addition to these two e-wallet options, Spin Palace offers players from around the world more choices deposits and withdrawals including: credit and debit cards and internet banking. Customer support is available via e-mail and live chat, and is active 24 hours.
thenevmam 1 review
Australia
Message
Good games. Easy to open account. Quick to deposit money.
Do not play at any casino associated with The Palace Group Casino & Poker Brand especially Spin Palace Casino and especially if you are in Australia.
Australian players do not trust Spin Palace Casino. They will gladly accept your money while knowing at the time that there is no chance that they will be paying anything out to you ever. I even asked for just my money back (my $230 wages deposit from Neteller) but they will not even return that let alone giving me the $1000 that I won and is sitting in my account. All they are telling me is that my account is closed and will remain closed. I only opened it up 2 weeks ago and only made 1 deposit ($230) from my Neteller account which is verified and I have been using for ages on many different sites transferring money both ways with no problem.

Spin Palace Casino let me open up an account and gladly accepted my money yet they are saying now that there is a disputed deposited from months ago to another casino which has nothing to do with me and for that reason they closed my account. Yet they accepted my money and didn't mention a word of it. And what's more ridiculous is what they are talking about has nothing to do with me.

Australian players do not trust Spin Palace casino at all. I have spoken to their support, their supervisor, their managers but they are just greedy and shifty in a very complex way. Would not ever recommend Spin Palace Casino, Ruby Fortune Casino, Cabaret Club Casino, Mummy's Gold Casino or any casino that is part of the The Palace Group Brand. Do not trust any of these casino's associated with The Palace Group Casino & Poker Brand.
Page 1 of 2

Why are you reporting this review?

RATE CASINO AND WRITE A REVIEW
50 characters left

Time to Check your email!

You are recognised as Casino Representative. We sent an email to with registration link, please click that link in order to complete the registration.

Spin Palace Casino bonuses