Spin Palace Casino

Yup will do whatever it takes to hold on to funds hoping you will forget about it only takes 2 second's to deposit after I am paid IL delete my account with them.

I am currently waiting on the 3.5k cash out, they have asked for the same documents over and and over and then once I send them through they advise me that either my license has expired (which is not) or the utility bill is more than 3 months old (which it's not it's from MAY). They then advise me that my address on my utility bill is not the same as the address on my profile, even though they do not display or allow me to edit my address details. They are clearly stalling so that I go back and play with the winnings. Instead, I'm going to launch my own investigation, I'm also going to call them and record every call myself as I can tell this is a scam. DO NOT deposit on this site. Read every "good" review the same way I have and you will see that it's written by someone who works there. I'll keep you updated. Stay tuned.

I have cashed out many times from here without a problem. They have ok games that you can gain money from betting small but like any casino. Bet big win big. I will always play here. Money in 3 days after withdrawal.

The server drops a lot making you sign in multiple times after changing games.

Hi everyone, I won $15,000 on mega moolah jackpot bonus.. I withdrew the amount and am now waiting on my check to be delivered via mail. Does anyone know roughly how long that'll take? TIA

I didn't like that spin palace doesn't have bank transfer as I withdrawal option.

The new website looks fantastic. I hadn't played there for a while until today. Easy to navigate, with all the important buttons in place. It's also very responsive on the mobile platform - I used an Android phone to play the games. The new look has also come with different bonuses, which will for sure perk up your game play.

Needs to improve on their customer support response time. If more people have increased, they need to employ more people to handle their customer's complaints.

Have been playing at SpinPalace for about 4 years now... Had spent a lot over the first few years with only one small withdrawal <$1000. About a year ago I discovered that I could set a daily deposit limit, which I instantly did! Like any gambling you need to know your limits, and when on a good thing you have to know when to take it and run!

Late last year I managed to turn $20 into $20,000. I was really nervous about whether I would receive the funds, I'd read so many horror stories about this and other online casinos, but after verifying my details the funds were deposited to my visa debit card within about 5 days. I don't mind waiting a week as long as I know the money is real, and is going to be in my bank.

Unlike some other casinos not related to the Palace Group, I find the support fast and usually really friendly (almost so friendly it feels dodgy lol). But all in all I really do enjoy Spinpalace!

I often wonder about people who leave bad reviews, yes, playthrough amounts can be annoying and sometimes take forever, but it's not impossible. Patience is the key, and depositing in smaller increments.

Back in March I also withdrew $30k I built up off $10. So you can win, but I guess also be prepared to take big hits and risks.

The loyalty program needs work. Resetting or getting knocked back a peg at the end of the month once you reach a high status is annoying! Sometimes it takes longer than it should to receive funds, given weekends hinder the "security team" approving payments etc... But at least they do pay!

Easy withdrawal, great payouts, great customer service!

I am new to this casino, however, I have had a very positive experience from day one. I was lucky enough to win 3000 and withdrew it immediately. My withdrawal took place on a Saturday and money was in my bank by the following Wednesday (5 days total from start to finish). I was surprised Spin City did NOT ask for verification documents, but I just found out they have merged with Jackpot City and I am already verified with them (maybe that's why?).

I just won another 3000 and have withdrawn it this evening, hopefully it will all go as well as the first time. 😊

Large selection of Microgaming games and always adding new ones. Quick payouts and good customer service.

I have played with this casino for a while and used a card with two different names on it to deposit and never had anyone asked any questions until I finally got the chance to withdraw a win which mind you don't come around too often! It was a 24 hour MINIMUM pending period when you can reverse your withdrawal until they consider to take any action, to which they sent me a letter after 24 hours to say credit card mismatch so I finally had to provide documents to show that I was allowed to use the cards which is ridiculous as it should have happened when I made a first deposit with it, but no they only care about the money they have to give back of course.

So I sent through these documents, which is a 24 to 96 hour approval period, and than all of a sudden I couldn't log into my account and get an email saying that the site is undergoing maintenance and will be back, such a coincidence it happens at the time of my withdrawal, and I have yet to get my money after 10 days never again after this.

Easy to deposit, not so easy to withdraw. Be prepared to wait up to 10 days to get your winnings.