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Royal Panda Casino

6.71
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Royal Panda Casino review

  • 0-1 hours e-wallets withdrawal time frame
  • High withdrawal limit
  • Top-tier software providers
  • Mobile-friendly
  • Discrepancy between deposit and withdrawal methods
  • Live chat not available 24/7
General info & Latest Promos
Website http://www.royalpanda.com
Established 2014
Owner Royal Panda Limited Casinos
Casino Promotion Royal Panda Casino: 100% up to £/€100

Royal Panda Casino is an online casino with a crowned panda bear as its mascot. On first look, it's easy to see that the casino has taken the time to develop a quality website with a fully instant-play interface. The site is powered by the industry's top software platforms, Microgaming, NetEnt, 1x2 Gaming, Barcrest Games, Evolution, Genesis, Aristocrat, Elk Studios, NextGen Gaming, Thunderkick, Evolution Gaming and Rabcat, including live dealer games. Royal Panda Casino is available in a variety of different languages and is licensed by the government of Malta.

Restricted Countries

Various regulations prohibit Royal Panda Casino from offering games to residents of Australia, Belgium, Denmark, Singapure, France, Israel, Italy, Spain, Turkey, Slovenia, Poland, Portugal, Hungary, Czech Republic and the United States. Players in all other countries are welcome to sign up as long as online gambling is not prohibited by their government's laws.

Virtual Games

Royal Panda Casino is a slot lover's paradise. The casino features the entire catalog of NetEnt and Microgaming Quickfire slots, which feature some of the most incredible five-reel bonus slots around. Find intergalactic riches in Starburst, have a groovy time at the beach in Wild Water, win millions on a single spin in Mega Moolah, and much more. Several three-reel slots are also available, including Double Magic, Fruit Fiesta, and Fortune Cookie.

There's a very diverse selection of virtual table games at Royal Panda Casino. Players can try their luck in several different editions of Roulette (including Multi Wheel Roulette), numerous varieties of Blackjack (such as Atlantic City and Double Exposure), as well as other favorites like Baccarat, Vegas Craps, Casino Hold'em, and Progressive Caribbean Stud.

Royal Panda Casino features more than 7 different video poker variants from both NetEnt and Microgaming, including Jacks or Better, Deuces Wild, Joker Poker, Tens or Better, All-American Poker, Aces and Faces, and Bonus Poker Deluxe.

Players looking to turn small bets into big wins can try their luck with Royal Panda Casino's impressive range of scratch cards and other specialties, including Triple Wins, Ace, and Fortuna.

Live Games

Interested in a live gaming experience? Royal Panda Casino has real games of Roulette and Blackjack broadcast from a professional gaming studio. Players can play with a real dealer in Live Roulette HD and Live Common Draw Roulette, or enjoy a constant pace in Live Automatic Roulette.

Mobile Gaming

Many of Royal Panda Casino's games are available on smartphones and tablets. Players can access the mobile games simply by visiting the Royal Panda Casino website on their mobile browsers. The mobile games are incredibly well-made and practically indistinguishable from the original versions.

Support

Players can count on representatives being available from 9am – 00:30am (CEST). During these hours, players can connect with a live chat associate or call the casino using their international phone number. Inquiries made outside of business hours can be made by online contact form or email.

Security and Fairness

Royal Panda Casino makes player safety its top priority. That is why they use SSL encryption on all of their website pages. This advanced technology from Comodo prevents anyone from being able to read sensitive player data, such as passwords, financial information, and other personal details.

Both the Microgaming and NetEnt platforms are regularly tested by independent agencies to guarantee fairness. Players can rest assured that all of the games at Royal Panda Casino are powered by a genuinely random number generator.

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Royal Panda Casino Reviews by Players

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Leinadnosliw 3 reviews
United Kingdom
Message

LIKED

Nicely laid out site. Good for iOS users. Fairly straightforward to use.

DISLIKED

Extreme lack of good bonuses. The once a week 50% isn’t good for someone who can’t access the site on Fridays.

Poor verification process - too long and should be requested BEFORE a withdrawal to confirm the players details.
ROYAL PANDA CASINO REPLIED ON DECEMBER 14. 2018
Dear LEINADNOSLIW,

Thank you for reviewing Royal Panda!

We always aim to give our players the online casino experience which meets their expectations. Your feedback is appreciated!

Bamboo Bonus is one of our regular promotions which we offer to our players. If you wish to check our current promotions or read about our regular ones, please go to: https://www.royalpanda.com/promotions/

Verification checks are only performed in specific situations, which helps ensure we’re able to verify the documents with the attention and speed our players expect: https://www.royalpanda.com/terms/ Please accept our apologies for any inconvenience caused

If you have any questions regarding your Royal Panda account, never hesitate to get in touch with us via chat, email or phone.

Kind regards,
Royal Panda
Miranda1976 2 reviews
Netherlands
Message

LIKED

Mobile friendly, lot of options, ideal deposits, I am a member from the start, not a high roller but merely a for fun player. And off course I win sometimes, which I immediately withdraw ( responsible gaming you know? ) The first year if I asked for withdrawal before 11 in the morning it was processed and on my bank account by 4in the afternoon. The customer support was amazing, I was very very happy. The verification process was quick. No complaints at all. Roy the dutch service desk is an angel

DISLIKED

Technical errors, misleading bonus offers, slow reactions this is the last year or so, when I mention a technical error, ( I get logged out a lot or the slots just restart). Every time I say something I get a generic email that I need to remove my cookies ad such, which I always do, but it doesn't help. So I just dont bother.

Withdrawals now take long, the process can take up tot two days and than 5 more for it to arrive. Thats however not the biggest problem for me. In the start of my membership I made it clear that I do not want bonuses with wagering requirements. I mean Im not a high player so these bonuses take weeks to clear. Roy took care of that for me and I occasionally get a little wagering free bonus, not to much maybe 10 euros, and if I lose for a long period of time, very sometimes maybe 25. Which I am grateful for.

However, after 4 years of playing I have now reached gold status, so I asked the servicedesk what benefits does this have? And they answered.. ooh youll get offers for gold vips, it can be anything really, heres 30 euros for celebrating.. well lol.

I read in the terms that a gold player has no wagering requirements on cash bonuses. So YAY!!
Unfortunately thats not true, today I received a cash bonus of ten, which was a bonus that you have to wager around 35 times. So when I emailed, they said well its a special bonus for December, you can cancel it. So I did. But it doesnt feel right. I want Roy back, hed know what to do. Lately its just not what it was anymore, maybe the takeover has something to do with it? There is no fun in playing when you dont feek very welcome anymore
ROYAL PANDA CASINO REPLIED ON DECEMBER 6. 2018
Dear MIRANDA1976,

Thank you for submitting your review.

We constantly work on improving our service and your feedback is much appreciated!

The technical issues although rare, they can happen from time to time, and we’d like to assure you that we do our best to solve them as soon as possible. The basic troubleshooting is always the first step as it often helps to solve the customer’s technical issues on the spot. Alternatively, it can help us with the investigation (for instance by determining what’s the reason for the issues in the first place). Please also note that the browser’s cache and cookies have impact on the overall web experience.

We process all withdrawals within 24 hours. To find out more about the processing time for your payment method, please go to: https://www.royalpanda.com/deposits-withdrawals/

We value all our customers and that’s why for example our gold players may redeem their loyalty points for bonuses without any wagering requirement in our Loyal Panda shop: https://www.royalpanda.com/loyal-panda/ It’s different with our promotions (like the one that you’re referring to) though as these have their own specific terms and conditions. Please always check them and in case of any questions, never hesitate to contact us via chat/phone/email. We’re always happy to help!

One of our representatives has been in touch with you recently to pass our congratulations on reaching the gold status. Once more we’d like to thank you for having a royal good time with us!

We hope to see you at Royal Panda soon!

Kind regards,
Royal Panda

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