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Royal Panda Casino

6.68
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Royal Panda Casino Review

  • 0-1 hours e-wallets withdrawal time frame
  • High withdrawal limit
  • Top-tier software providers
  • Mobile-friendly
  • Discrepancy between deposit and withdrawal methods
  • Live chat not available 24/7
General info & Latest Promos
Website http://www.royalpanda.com
Established 2014
Owner Royal Panda Limited Casinos
Casino Promotion Royal Panda Casino: 100% up to £/€100

Royal Panda Casino is an online casino with a crowned panda bear as its mascot. On first look, it's easy to see that the casino has taken the time to develop a quality website with a fully instant-play interface. The site is powered by the industry's top software platforms, Microgaming, NetEnt, 1x2 Gaming, Barcrest Games, Evolution, Genesis, Aristocrat, Elk Studios, NextGen Gaming, Thunderkick, Evolution Gaming and Rabcat, including live dealer games. Royal Panda Casino is available in a variety of different languages and is licensed by the government of Malta.

Restricted Countries

Various regulations prohibit Royal Panda Casino from offering games to residents of Australia, Belgium, Denmark, Singapure, France, Israel, Italy, Spain, Turkey, Slovenia, Poland, Portugal, Hungary, Czech Republic and the United States. Players in all other countries are welcome to sign up as long as online gambling is not prohibited by their government's laws.

Virtual Games

Royal Panda Casino is a slot lover's paradise. The casino features the entire catalog of NetEnt and Microgaming Quickfire slots, which feature some of the most incredible five-reel bonus slots around. Find intergalactic riches in Starburst, have a groovy time at the beach in Wild Water, win millions on a single spin in Mega Moolah, and much more. Several three-reel slots are also available, including Double Magic, Fruit Fiesta, and Fortune Cookie.

There's a very diverse selection of virtual table games at Royal Panda Casino. Players can try their luck in several different editions of Roulette (including Multi Wheel Roulette), numerous varieties of Blackjack (such as Atlantic City and Double Exposure), as well as other favorites like Baccarat, Vegas Craps, Casino Hold'em, and Progressive Caribbean Stud.

Royal Panda Casino features more than 7 different video poker variants from both NetEnt and Microgaming, including Jacks or Better, Deuces Wild, Joker Poker, Tens or Better, All-American Poker, Aces and Faces, and Bonus Poker Deluxe.

Players looking to turn small bets into big wins can try their luck with Royal Panda Casino's impressive range of scratch cards and other specialties, including Triple Wins, Ace, and Fortuna.

Live Games

Interested in a live gaming experience? Royal Panda Casino has real games of Roulette and Blackjack broadcast from a professional gaming studio. Players can play with a real dealer in Live Roulette HD and Live Common Draw Roulette, or enjoy a constant pace in Live Automatic Roulette.

Mobile Gaming

Many of Royal Panda Casino's games are available on smartphones and tablets. Players can access the mobile games simply by visiting the Royal Panda Casino website on their mobile browsers. The mobile games are incredibly well-made and practically indistinguishable from the original versions.

Support

Players can count on representatives being available from 9am – 00:30am (CEST). During these hours, players can connect with a live chat associate or call the casino using their international phone number. Inquiries made outside of business hours can be made by online contact form or email.

Security and Fairness

Royal Panda Casino makes player safety its top priority. That is why they use SSL encryption on all of their website pages. This advanced technology from Comodo prevents anyone from being able to read sensitive player data, such as passwords, financial information, and other personal details.

Both the Microgaming and NetEnt platforms are regularly tested by independent agencies to guarantee fairness. Players can rest assured that all of the games at Royal Panda Casino are powered by a genuinely random number generator.

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Royal Panda Casino Reviews by Players

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GiveItAPokeAgain 1 review
United Kingdom
Reviewed on May 22. 2019

LIKED

I enjoyed the site, it's good looking and there is a pleasing selection of some of the best providers and the latest games.

Pretty good selections of games
Fast verification (overnight though as support is not 24*7)
Helpful and friendly support
Fast withdrawal

DISLIKED

There are not as many providers as I'd like to see, Merkur for example is not there who have some of my favourite games. Also the Responsible Gambling section is not obvious, you need to scroll to the bottom and it's in small grey text against a black background for some reason? This should be in the 'My Account' section.

Final point is that you can't lock your withdrawal like you can on some sites which I find to be a good feature on other sites.

Game selection could be better
Support is not 24*7
Responsible gambling options not obvious
ROYAL PANDA CASINO REPLIED ON JUNE 3. 2019
Dear GIVEITAPOKEAGAIN,

Thank you very much for reviewing Royal Panda. Customer satisfaction is of paramount importance to us, therefore we’re always glad to hear our players’ thoughts. We’re delighted to hear that you’ve been enjoying Royal Panda!

We’re constantly working on expanding the amount of games we offer and investigating new solutions to improve the experience we offer our players, so your feedback has been passed to relevant department.

We’re looking forward to seeing you again at Royal Panda soon!

Best regards,

Royal Panda
lastmaster 1 review
Reviewed on April 20. 2019

LIKED

Games were ok

DISLIKED

Been waiting for my money for a month now they keep on saying we’re working on it and I’m on priority. I give them everything they need first they ask me for my bank statement, then they said “We have good news – Refund of your current balance has been issued to your bank.“ then “We'd like to inform you that your funds should reach your account within 1-5 working days.” So I waited but no money. Then they ask me for my updated day to day bank transactions they’re thinking that im lying I think. So I gave them then they said “With regard to the missing payment that you contacted us about, we have an important update on your case.
Due to the nature of the issue in question, we have now escalated the matter to the relevant department for further investigation.
We estimate that this stage of the process will take 1 to 3 days to complete.” They keep on saying give us other 3 days. It’s been more than a month now and nothing happen.
ROYAL PANDA CASINO REPLIED ON APRIL 25. 2019
Dear LASTMASTER,

Thank you for your ongoing patience.

As you requested us to change your account status, we had to process your remaining balance manually. It was not possible to use the same payment method you deposited with, therefore to make sure your funds were sent to you, the bank account had to be verified first.

We understand that this process took longer than expected, for which we’d like to apologize. Let us emphasize that we always do our utmost to offer our customers the smoothest experience possible, and we’re truly sorry for the delay.

Our financial department processed your funds yesterday, so they are on their way to you: https://www.royalpanda.com/terms/

In case of any further questions, never hesitate to contact our customer service via chat, phone or email.

Kind regards,

Royal Panda
redandy83 2 reviews
United Kingdom
Reviewed on March 1. 2019

LIKED

I liked Royal Panda a lot specifically their feature slots. They were up there with the best but no more.

DISLIKED

Their verification is a disgrace and the handling of said ‘second’ verification has been unbelievable. I’ll paint the picture. I’ve been a member with RP for many months now, and been very fortunate in those months. As soon as I won big, the verification part 1 saga started, fair enough had to be done. I’m now waiting on winnings of over £500 from last week because they’ve decided they want to verify me again, now asking for wage slips, P60 form, bank statements. You name it. While all the while still asking if I wish to deposit. Claiming the need for verification is ‘affordability’ while still asking you to deposit. Steer clear, unless you want to jump through 100 hoops anytime you win over £500.
ROYAL PANDA CASINO REPLIED ON MARCH 14. 2019
Dear REDANDY83,

We understand your concerns about the verification process and we’d like to apologize for any inconvenience caused. Nevertheless, we’re obliged to verify our customers and if our verification department finds it necessary, the additional checks need to be done: https://www.royalpanda.com/terms/

It seems that your documents have been verified. Thank you for providing us with feedback about our games and sending us the requested documents.

Kind regards,

Royal Panda

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