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Guts Casino

VERYGOOD 8.37
PLAYERS FROM UNITED STATES NOT ACCEPTED

Guts Casino is an instant-play online casino with an innovative interface and multiple gaming platforms. Players at Guts Casino can choose among titles from NetEnt, Microgaming Quickfire, IGT, Betsoft, Thunderkick and OMI Gaming through EveryMatrix technology. The casino holds an online gaming license from the jurisdiction of Malta.

Virtual Games

Slots players have hundreds of games to choose from at Guts Casino. These include the latest five-reel bonus video slots, such as Gonzo's Quest, Starburst, Thunderstruck II, The Finer Reels of Life, A Night in Paris, Dead or Alive, The McMurphys, Wolf Run, and Cats. Guts also offers a number of classic slots with three reels and a focus on line payouts.

If you are interested in table games, Guts Casino has one of the largest assortments around. Blackjack players can face the dealer in a game of Blackjack Classic, Pontoon, or Super 7 Blackjack, among others. If roulette is your game, you can choose from a number of different variants, such as Roulette Pro and 3 Wheel Roulette. Other games include craps, baccarat, pai gow poker, progressive red dog, and casino hold 'em.

Guts Casino offers both single-hand and multi-hand video poker games. The variants include Jacks or Better, Deuces Wild, Bonus Poker, Joker Wild, and Aces and Eights. Each game has generous paytables to ensure that players get the most action from their gambling bankroll.

Live Casino

Players at Guts Casino can try their luck in the Live Casino as well. You can take seat at the table and play a game of Live Blackjack, Live Roulette, and Live Baccarat, or Live Casino Hold'em against live dealers.

Support

We are very pleased with Guts Casino's customer service. The team is available during most hours of the day to answer questions and resolve disputes. Players can contact a representative instantly through the casino's chat service, or by callback telephone service or message form on the Guts Casino website. Guts Casino also has the answers to common questions in its FAQ section.

Security and Fairness

Guts Casino uses state-of-the-art technology to protect players. Any sensitive information you provide, such as your credit card number or personal data, is kept encrypted with SSL encryption. All player funds are kept in a secure account from the Bank of Valletta, one of the leading Maltese banks. Finally, all player information is protected by Guts Casino's legally binding privacy policy.

All of the platforms used at Guts Casino have been proven fair by independent audits. This is confirmed by the "RNG Certified" seal located at the bottom of the Guts Casino website. While the full audit certificate is not available, there is plenty of information on each software platform's website to confirm that the games are genuinely random.

Pros

  • Completely instant-play
  • Wide range of games from a number of platforms
  • Support available via live chat, phone, or email
  • Secured with SSL encryption
  • Guaranteed fair gameplay

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Guts Casino Reviews by Players

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Torgeirnydal 2 reviews
Norway
Message
Good casino with rich selection of slots. Fast customer service
I dislike the fact that they use stalling tactics. Using long time to verify account. Customer service told me not to upload documents until beeing told to do so and that my withdrawal request should be processed regardless of documents. The withdrawal times stated here on askgamblers.com should be altered as they are not correct.
alsolo 12 reviews
Russia
Message
One of my favorite casinos. I play here because of their mobile website – in my opinion, one of the best casinos designed for Android. It’s easy to play and navigate. Great range of the game providers including Yggdrasil and Play’n Go.
Fees that are charged for deposits and withdrawals, the only thing that spoils the impression.
Jeckmack594 8 reviews
United Kingdom
Message
The site is easy to access and there is a good selection of games.
I don't like getting charged for withdrawal and deposits. You can't use PayPal. I had problems for over a week where I couldn't withdraw my winnings because of verification problems sending them alot of e-mails. Then I ended up losing nearly all my winnings and I ended up losing on other sites too as I was chasing.
Tweeksta 28 reviews
Australia
Message
They have a huge selection of slots including my favourites playngo, netent, quickspin & microgaming. The min deposit is only $10 which is great for low roller players like myself. A minimum deposit of $20 is needed to claim any deposit bonus, normally if I have deposited a total of $50 without having claimed any bonus, I go to live help and am given $5 bonus. However, due to the ongoing campaigns that they have been running lately, support team will not be able to hand out any additional goodwill bonuses until the promotion has ended. U are always guaranteed to get some free spins when a major netent slot game is released. All free spins are wager free which is awesome.

Guts casino have the best support team. Live chat is open 24hrs and the support team are always very friendly and helpful and have always been able to resolve all my queries & issues on the spot for me without having to direct me to email support.

Guts casino have 2 great ongoing promotions that run every mon and thurs. On monday they offer u a double deal where u can get a 40% deposit bonus as well as 15 free spins on the game of the week. If u Deposit and play on Thursday, you will get free spins on Friday, Saturday and Sunday.... 10 free spins on Deposits of $20-$49 , 20 free spins on deposits of $50 or more.

I finally made a withdraw at guts and my claim was processed and completed within 3 working days which is pretty fast.
I can't play at guts anymore!! :( Up until 7 days ago I was still able to play at guts casino. My account has now been merged to house of jack casino which so far I'm not liking at all.

Nowadays guts casino don't give out as much no deposit free spins as they use. They don't have a loyalty program for all players. Guts casino recently started the guts squad loyalty program which is by invitation only so I can count myself out coz I'm only a low roller.
Avernite 1 review
New Zealand
Message
Great games from heaps of different providers. Quick payment processing and friendly staff with 24/7 support. I like their current free spin bonuses and the fact they are wager-free.
Closed an account at another casino owned by same group and had my account locked. To be fair they have handled this fairly to me and refunded my deposit I made moments before account was locked, would otherwise have loved to continued playing.
Jeckmack594 8 reviews
United Kingdom
Message
I like how the site is set out on android. Very easy to search and find the right slot that I want to play.I have spoken to customer service and they are very polite and quick and efficient. There is a great range of slots to choose from. I played on slot of sites in the past and this one of the best.
The only thing is that I like to pay with paypal but it doesn't matter that much to me.
Scramystad 5 reviews
Canada
Message
Guts was the very first Casino I had ever tried online! It was AMAZING and I fell in love with all the staff and the netent games and I won great bonuses, prizes and money... however, as time passed and the monies I won grew higher..... Guts pulled the red card. See.... I use ecopayz and at the time I was still fresh so I did not qualify for a actual ecocard as of yet, and I would pay ecopayz to produce a "virtual Mastercard" so I could apply my funds from that account into Guts. (I believe Rizk is some how ran or produced by same company ..... as this has happened to me at Rizk as well.) anyhow they wanted me to fully verify every payment and when I couldn't produce actual pics of credit cards (as they are virtual) they continued to keep me blocked me for good (guts casino to be clear.)

Despite my explanations and despite my then loyalty to them both, Guts banned me. I did give them printouts or documents of my statement obviously showing that I was owner of the account yet unfortunately that didn't seem to be satisfactory enough. I miss Guts.
Other then the typical verification process.. this casino is HArdCoRe Terrific!!!!!!!!!!!!!!! Sadly, they just blocked me out of the casino :( that's not exactly the best approach to keep guests happy. :(
MissPiggy 1 review
Netherlands
Message
Very fast payouts! Lot's of great videoslots from different providers.
Customer support. This used to be my favourite casino but they have changed since about three months. Their friendliness had changed from 10 to 0. I don't feel appreciated anymore and the warm feeling is gone. I am looking out for another casino.
HelmG 83 reviews
Bosnia and Herzegovina
Message
Guts Casino was established three years ago, and is licensed and regulated by the Malta GA and of the UK Gambling Commission, and since then this casino is a synonym for good bonuses and fast payouts. A large number of registered players is proof that Guts casino is progressing from year to year. They have a huge selection of games, a total of over 500 titles. This data is sufficient to conclude that you will not miss the excitement. The excitement continues if you choose to play branded slot games, most notably Guns N 'Roses, Motorhead, Terminator 2, South Park, Playboy, and Jurassic Park. At the same time, there are progressive slots like Mega Moolah and Mega Moolah Isis. Some players were very close to the jackpot prize, but that would motivate you even more, I will only add information: Jackpot on the Mega Moolah Isis is over $ 6,000,000.

Players are available variations of blackjack and roulette, but the biggest excitement is the superb live casino section, where you can play table games such as baccarat and casino hold'em. In the end, there is also access to lottery games, variations of poker and video poker. New Guts Casino players have the opportunity to increase their initial deposits. As an act of welcome, Guts casino continually offers bonuses on deposits, making the players have a constant inflow of additional money. Other offers are available to players who participate in the loyalty program. The options are, deposit standard currencies such as the Euro and US dollars, but there is also the possibility of using other popular currency, and to have an additional contributor to security and flexibility.

Deposits can be taken using a number of methods of payment, including MasterCard, Visa, Neteller, Paysafe, Moneybookers and other credit cards. Each of these options has been further protected by encryption software. I use Neteller and sometimes Skrill. For now I have no problems with verification and transaction of my winnings. After registration, I sent a document and with that part I have long ended. The largest gains can be achieved in this casino without any fear that I will be paid within 48 hours. My numerous payments, are the best proof that this is true. I never waited more than two working days, which is quite acceptable, when I compare some of the other casino operators. I see that on many forums Guts Casino holds a high position, such is my mark for them, quite high!
Hilton 2 reviews
United Kingdom
Message
Website design is good but not great
They have a wide variety of games from different providers
Unclear customer service
Labeling games a hot when they are not
Customer service are not very well trained
Advertising games as hot when in actual fact after talking with a rep they stated that the games were not high paying slots but they were the most popular slots. When everyone knows that a hot slot means its paying out a higher rtp recently, for example like stated in the hot and cold section of slots at betatcasino
Weca1122 2 reviews
Canada
Message
This casino is so bad. Seriously I play slots quickspin on their website, it keeps crashing, after the crash I reopen the same game it won't allow me to play, and also the quickspin slots on their webpage will only crash after I get a big win.

Their live casino if played on mobile, there no button for live lobby. It makes it very hard for players that plays on mobile because their website crash's so many times it's hard to play one game for as long as I want. Very mad with this casino.
Solun1 3 reviews
Czech Republic
Message
- Mostly smooth gameplay
- Responsive website
- not that those would matter at this point
- No full screen, even on enlarged mode the game covers just about 25% of the screen space

- I wanted to play at Rizk but after reading negative reviews and someone mentioning that Guts is good, I decided to go for Guts. Creating the account was simple except I could not enter my phone number as the registration form is not coded well but that is okay because they don't require number to register. After I confirmed account I got a personalized e-mail with 1st deposit bonus code (100% match). So I go to their website to deposit. They charge a deposit fee which I find weird but never mind because they go out of their way to inform me about the 1.5€ fee for the transaction. I put in the deposit code from the e-mail they sent and make a deposit 100€. BUT they put only 100€ in my account, not 200€ including the bonus. So I contact the support before playing in case I could void my bonus and after a while they said I am from a country where no one can use the bonus code and they also sent a list of several countries that have no deposit bonus whatsoever. The fact that just minutes before that they sent me an e-mail in which they called me my name so they knew I am from the country that is not eligible did not bother them. I did read the whole e-mail including the fine print and there is nothing about people from some countries not being eligible, only in the terms on their website that you yourself have to manually find and open to read (if anyone ever did that). So basically, the moment you visit the website they will brag about "300€ FOR FREE" in first 4 deposits, after you register they will lure you in with sweet talk including using your name in their e-mails, they will almost warn you about 1.5€ fee they charge but they won't tell you that you get nothing as a bonus even though that's the reason you registered. And it is not one country that is not eligible, it is several countries so that makes dozens of millions of people not eligible and the casino telling them they can have 300€ in first 4 deposits for free (of course with wagering requirements) but they get NOTHING after they really make a deposit. Even no warning message that the bonus code entered is not valid for this account or something, only really important message about a 1.5€ transaction fee. Very saddened with this casino and cannot recommend as I believe this is not a good approach to any customer no matter which country they are from.

Gameplay description: with those 100€ I deposited I played the Immortal Romance and had no luck, had two "big" wins (14€ and 10€). Played it through on 0.6€ bets as I discovered I don't have 200€ to play with so I made the bet low to last a bit longer. Not one time did I get above those 100€.
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Guts Casino complaints

  • 28 of 31 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 2,232 USD avg amount

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