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Guts Casino

SUPERB 9.27
Players from Virginia not accepted
Average Response Time: 2 days
Players from Virginia not accepted
Average Response Time: 2 days

Guts Casino review

  • 0-24 withdrawal time frame
  • High withdrawal limits
  • Mobile-friendly design
  • Live chat open 24/7
  • Few withdrawal methods
  • Large number of restricted countries
General info & Latest Promos
Website http://www.guts.com
Established 2013
Owner MT SecureTrade Limited Casinos
Casino Promotion Guts Casino: 200% up to $100 + 100 Extra Spins

Guts Casino is an instant-play online casino with an innovative interface and multiple gaming platforms. Players at Guts Casino can choose among titles from NetEnt, Microgaming Quickfire, IGT, Betsoft, Thunderkick and OMI Gaming through EveryMatrix technology. The casino holds an online gaming license from the jurisdiction of Malta.

Virtual Games

Slots players have hundreds of games to choose from at Guts Casino. These include the latest five-reel bonus video slots, such as Gonzo's Quest, Starburst, Thunderstruck II, The Finer Reels of Life, A Night in Paris, Dead or Alive, The McMurphys, Wolf Run, and Cats. Guts also offers a number of classic slots with three reels and a focus on line payouts.

If you are interested in table games, Guts Casino has one of the largest assortments around. Blackjack players can face the dealer in a game of Blackjack Classic, Pontoon, or Super 7 Blackjack, among others. If roulette is your game, you can choose from a number of different variants, such as Roulette Pro and 3 Wheel Roulette. Other games include craps, baccarat, pai gow poker, progressive red dog, and casino hold 'em.

Guts Casino offers both single-hand and multi-hand video poker games. The variants include Jacks or Better, Deuces Wild, Bonus Poker, Joker Wild, and Aces and Eights. Each game has generous paytables to ensure that players get the most action from their gambling bankroll.

Live Casino

Players at Guts Casino can try their luck in the Live Casino as well. You can take seat at the table and play a game of Live Blackjack, Live Roulette, and Live Baccarat, or Live Casino Hold'em against live dealers.

Support

We are very pleased with Guts Casino's customer service. The team is available during most hours of the day to answer questions and resolve disputes. Players can contact a representative instantly through the casino's chat service, or by callback telephone service or message form on the Guts Casino website. Guts Casino also has the answers to common questions in its FAQ section.

Security and Fairness

Guts Casino uses state-of-the-art technology to protect players. Any sensitive information you provide, such as your credit card number or personal data, is kept encrypted with SSL encryption. All player funds are kept in a secure account from the Bank of Valletta, one of the leading Maltese banks. Finally, all player information is protected by Guts Casino's legally binding privacy policy.

All of the platforms used at Guts Casino have been proven fair by independent audits. This is confirmed by the "RNG Certified" seal located at the bottom of the Guts Casino website. While the full audit certificate is not available, there is plenty of information on each software platform's website to confirm that the games are genuinely random.

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Guts Casino Reviews by Players

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catapultaudio 54 reviews
United Kingdom
Message
Reviewed on June 29. 2018

LIKED

I'd pretty much forgotten about Guts until I receive a random e-mail with an offer of some free spins a couple of months ago. I got lucky with those spins and ended up making a withdrawal for just short of £100 - of course, this tempted me into giving them a little play time the following week and I've been very happy playing there several times since then.

Withdrawals are very quick here, I've had a couple arrive within half an hour but generally two or three hours seems to be a fair average. Support have been helpful when I've needed them, apart from the verification problems I mention below.

I need a good reason to play anywhere other than Videoslots these days and the promotions offered by Guts have given me that reason lately - I've particularly loved the world cup free spins promo which has been very generous to me and scored me a tonne of free playtime over the past fortnight!

Great casino all in all, definitely surprised to read that so many people have experienced trouble here!

DISLIKED

As somebody else mentioned, the verification process can be a real pain at times - I ended up with a screen full of documents at one stage for no obvious reason, images/documents that had been perfectly acceptable and countless other casinos were rejected for unclear reasons and I eventually started to worry I'd never get verified. Fortunately I did get sorted in the end and have been perfectly happy since, but it was much more stressful than it should be thats for sure.
aspen1981 1 review
Canada
Message
Reviewed on June 25. 2018

LIKED

Fast withdraws are a great reason why I joined. And its true!

DISLIKED

I deposit multiple times per week, sometimes even per day and I get the same thing about high bonus ratio. The issue is that I get different stories from different people. I was under the impression I was part of the loyalty scheme, and one person told me I was. Then another said I wasn't. So many mixed messages. squad@guts.com never gets back to me the same days, its three or four days before getting a response.

I spend a lot of money at the casino and I feel treated poorly. Their live chat doesn't even answer me anymore. I guess I asked too many questions. Also the bonuses add too the bonus ration without accounting for the play through/wagering amounts which are as high as 35X, So unfair!!!
GUTS CASINO REPLIED ON JUNE 25. 2018

Hello, Aspen1981,

Thank you for your review.

I am sorry to hear you had a bad experience with our support team.

I'd like to review your account and give you an explanation of what has happened.

I'd need you to PM me your account details (username, full name, and date of birth), so I can properly investigate the matter.

KInd regards,

Your Guts rep
Sanpanda 1 review
Sweden
Message
Reviewed on June 20. 2018

LIKED

Not sure anymore and this needs to be 50 characters.

DISLIKED

Guts used to be my go to casino. Suddenly they quit with all good promotions, totally changed their supportstaff, only competitions and no other bonuses. Constantely saying "too high bonusratio" when you ask for some kind of bonus. Note that I deposit several times a week. I am apparently not the only one experiencing this. Withdrawals never took more than an hour or two, now its 2 days? What the hell happened to Guts. Its with sadness in my heart that I will now take all of my money to Videoslots.
GUTS CASINO REPLIED ON JUNE 22. 2018

Hi SANPANDA,
Thank you for the feedback!

We are sorry to hear about your experience.
As we are doing our best to improve our Customer Service and we are interested to offer only great experience here, on Guts, so please send us your Guts account details so we can check your account closer from our side.

Have a great day,

Your Guts rep

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Guts Casino bonuses

Guts Casino complaints

  • 28 of 31 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 2,232 USD avg amount

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