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Blacklisted: Grand Reef Casino is blacklisted due to the massive amount of unresolved complaints from players reporting unjustified confiscation of winnings, extremely delayed or completely denied payments, various stalling tactics and total denial of cooperation and players support. Please try these instead

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Grand Reef Casino

Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

Grand Reef Casino Review

  • Wide selection of Playtech games
  • 24/7 support available through live chat, phone, or e-mail
  • Strict security standards
  • Proven fair through TST
  • No instant play client
General info & Latest Promos
Website http://www.grandreefcasino.com
Established 2010
Owner Rand Logic Gaming NV. Casinos
Casino Promotion Grand Reef Casino: 100% up to €/£/$5000 + 50 Spins on Justice League

Grand Reef Casino hails itself as "Australia and New Zealand's #1 Online Casino". With a sunny and aquatic theme, this should come as no surprise. This is a Playtech casino, meaning that they have one of the largest selections of games you can find. Grand Reef Casino has a license in the jurisdiction of Curacao.

Games

Since Grand Reef Casino uses Playtech software, you can enjoy a wide variety of slots, table games, and video poker variants. As far as slots go, Playtech has some of the favourites of many online gamblers. Popular games include the Marvel series of slots, Wall Street Fever, and Daredevil. If you like three-reel video slots, you can get your fix with Grand Reef Casino's library of nearly 20 games.

If table games are your thing, Grand Reef Casino probably has what you're looking for. Get started with their huge assortment of blackjack and roulette games. Whether you want a traditional gamble or one with a bunch of unique side bets and bonus payouts, there's a variant for you. In addition, players can enjoy baccarat, craps, war, Caribbean Stud Poker, casino hold'em, and many others, including unique games like Tequila Poker and Wild Viking.

Video poker lovers have an adequate number of games to pick from. Some of the games are available in a one-hand, four-hand, twenty-five-hand, and fifty-hand variety. The available types are Jacks or Better, 10s or Better, Joker Poker, Megajacks, Deuces Wild, All-American, Aces & Faces, and 2 Ways Royal.

Support

If you need assistance with anything, Grand Reef Casino will be able to accommodate you efficiently. They offer all players a live chat service from within the casino client. We maintain that this is the best way to get in touch with a support representative. However, if you would like to contact them by other means, Grand Reef Casino makes this easy. Reach them through several different toll-free numbers, or contact them via e-mail with the appropriate address. It's evident that Grand Reef Casino takes customer support seriously.

Security and Fairness

Players want to know that they're safe when playing online. To alleviate any fears, Grand Reef Casino has a detailed security system installed on their networks. Any information sent to Grand Reef Casino is encrypted with the latest technology. Furthermore, all data stored on their servers is protected with an ironclad firewall. With precautions like these, Grand Reef Casino is perfectly safe.

Grand Reef Casino is also one of the most trustworthy casinos in terms of game fairness. Even though they use the largest casino software provider in the world, Grand Reef Casino still has TST audit the games for fairness. This monthly report is even available for the general public to see.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Albania
    • Armenia
    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Azerbaijan
    • Bahrain
    • Bangladesh
    • Belarus
    • Bhutan
    • Bosnia and Herzegovina
    • Bulgaria
    • Cayman Islands
    • China
    • Costa Rica
    • Croatia
    • Czech Republic
    • Estonia
    • France
    • Hungary
    • Indonesia
    • Iran
    • Iraq
    • Israel
    • Italy
    • Japan
    • Kazakhstan
    • Kuwait
    • Kyrgyzstan
    • Latvia
    • Lebanon
    • Lithuania
    • Moldova
    • Montenegro
    • Pakistan
    • Poland
    • Qatar
    • Russia
    • Saudi Arabia
    • Singapore
    • Slovakia
    • Slovenia
    • South Africa
    • Spain
    • Sweden
    • Syria
    • Tajikistan
    • Turkmenistan
    • Ukraine
    • United Kingdom
    • United States [56]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Puerto Rico
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Uzbekistan
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    International Phone Telephone: +44 203 139 9035

    International Fax Telephone: +44 (0)207 806 8162

    Australia Toll Free Telephone: 1 800 824 591

    Canada Toll Free Telephone: 1 855 582 4591

    UK Toll Free Telephone: 0808 238 7535

Grand Reef Casino Reviews by Players

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judgejury 1 review
New Zealand
Reviewed on January 3, 2019

LIKED

Games are good!

DISLIKED

I received this letter today:

Thank you for contacting us regarding your withdrawal on Grand Reef Online.

We apologize for the time it took to get back Online and we are now in the final stages of going online for the first time again.

As such, Grand Reef Online has been re Branded with a stylish new look and gaming platform. Our new Management team has taken the re-brand very serious and soon it will be one of the major online Brands once more.

Unfortunately all balances and withdrawals from the previous Brand/ Owners has not been carried over to this new Brand. We won’t have any data on the older version as this is a newly designed & Managed Casino.

Rest assured that all future withdrawals you will be making with us will be paid timeously and on time


Which basically means they are not paying ,in there words the slat has been wiped clean, they owe me nothing
I dont know how they are able to still operate in new zealand
I will use social media to educate people on the real dangers of Grandreefcasino
They need to be stopped !!!!!!!!!!!!
hhaammzz 1 review
Reviewed on November 5, 2018

LIKED

Nothing, nothing, nothing, nothing, filling 50 characters.

DISLIKED

I placed a withdrawal for NZD$3500 back in May this year (Now November) I followed up for months and only got false promises. Then all of a sudden the Casino was closed for months, to upgrade its systems and use a new engine. During this period, apparently new management also took over. They have now reopened and apparently will not be honoring any account balance or withdrawal from previous owners. Blatant Theft and false promises the whole way along.
26Sophia 1 review
New Zealand
Reviewed on June 29, 2018

LIKED

Good games. If it's just general inquiry they are fine.

DISLIKED

But haven't paid out all my money.Have they been shut down? I'm still waiting on my 350 from the 12th of December 2017

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