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Blacklisted: Grand Reef Casino is blacklisted due to the massive amount of unresolved complaints from players reporting unjustified confiscation of winnings, extremely delayed or completely denied payments, various stalling tactics and total denial of cooperation and players support. Please try these instead:

Grand Reef Casino

Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

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Grand Reef Casino review

  • Wide selection of Playtech games
  • 24/7 support available through live chat, phone, or e-mail
  • Strict security standards
  • Proven fair through TST
  • No instant play client
General info & Latest Promos
Website http://www.grandreefcasino.com
Established 2010
Owner Rand Logic Gaming NV. Casinos
Casino Promotion Grand Reef Casino: 100% up to €/£/$5000 + 50 Spins on Justice League

Grand Reef Casino hails itself as "Australia and New Zealand's #1 Online Casino". With a sunny and aquatic theme, this should come as no surprise. This is a Playtech casino, meaning that they have one of the largest selections of games you can find. Grand Reef Casino has a license in the jurisdiction of Curacao.

Games

Since Grand Reef Casino uses Playtech software, you can enjoy a wide variety of slots, table games, and video poker variants. As far as slots go, Playtech has some of the favourites of many online gamblers. Popular games include the Marvel series of slots, Wall Street Fever, and Daredevil. If you like three-reel video slots, you can get your fix with Grand Reef Casino's library of nearly 20 games.

If table games are your thing, Grand Reef Casino probably has what you're looking for. Get started with their huge assortment of blackjack and roulette games. Whether you want a traditional gamble or one with a bunch of unique side bets and bonus payouts, there's a variant for you. In addition, players can enjoy baccarat, craps, war, Caribbean Stud Poker, casino hold'em, and many others, including unique games like Tequila Poker and Wild Viking.

Video poker lovers have an adequate number of games to pick from. Some of the games are available in a one-hand, four-hand, twenty-five-hand, and fifty-hand variety. The available types are Jacks or Better, 10s or Better, Joker Poker, Megajacks, Deuces Wild, All-American, Aces & Faces, and 2 Ways Royal.

Support

If you need assistance with anything, Grand Reef Casino will be able to accommodate you efficiently. They offer all players a live chat service from within the casino client. We maintain that this is the best way to get in touch with a support representative. However, if you would like to contact them by other means, Grand Reef Casino makes this easy. Reach them through several different toll-free numbers, or contact them via e-mail with the appropriate address. It's evident that Grand Reef Casino takes customer support seriously.

Security and Fairness

Players want to know that they're safe when playing online. To alleviate any fears, Grand Reef Casino has a detailed security system installed on their networks. Any information sent to Grand Reef Casino is encrypted with the latest technology. Furthermore, all data stored on their servers is protected with an ironclad firewall. With precautions like these, Grand Reef Casino is perfectly safe.

Grand Reef Casino is also one of the most trustworthy casinos in terms of game fairness. Even though they use the largest casino software provider in the world, Grand Reef Casino still has TST audit the games for fairness. This monthly report is even available for the general public to see.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Albania
    • Armenia
    • Asia
    • Australia [8]
      • New South Wales
      • South Australia
      • Western Australia
      • Australian Capital Territory
      • Northern Territory
      • Queensland
      • Tasmania
      • Victoria
    • Azerbaijan
    • Bahrain
    • Bangladesh
    • Belarus
    • Bhutan
    • Bosnia and Herzegovina
    • Bulgaria
    • Cayman Islands
    • China
    • Costa Rica
    • Croatia
    • Czech Republic
    • Estonia
    • France
    • Hungary
    • Indonesia
    • Iran
    • Iraq
    • Israel
    • Italy
    • Japan
    • Kazakhstan
    • Kuwait
    • Kyrgyzstan
    • Latvia
    • Lebanon
    • Lithuania
    • Moldova
    • Montenegro
    • Pakistan
    • Poland
    • Qatar
    • Russia
    • Saudi Arabia
    • Singapore
    • Slovakia
    • Slovenia
    • South Africa
    • Spain
    • Syria
    • Tajikistan
    • Turkmenistan
    • Ukraine
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
    • Uzbekistan
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    International Phone: +44 203 139 9035

    International Fax: +44 (0)207 806 8162

    Australia Toll Free: 1 800 824 591

    Canada Toll Free: 1 855 582 4591

    UK Toll Free: 0808 238 7535

Grand Reef Casino Reviews by Players

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ShaneC 3 reviews
New Zealand
Message
Reviewed on June 25. 2018

LIKED

The games are Great but that is where it stops, sorry too say

DISLIKED

I dislike the Support has is not working at all via email and online support as well as the phone number just keeps ringing. I have now given Up on the $8000 NZD owed Very sad.

Please steer clear This is not a real Casino, Has wasted 3 month of my time
veltins2306 2 reviews
Switzerland
Message
Reviewed on April 25. 2018

LIKED

The support is very quick and always available. But that's it!

DISLIKED

Don't play there! This Casino is a joke and absolutely not recommendable. I waited for my withdrawal 5 weeks! I guess they wouldn't pay me at all without contacting the support every second day. Finally I contacted Playtech (there is a support for players in Playtech Casinos) and two days later I got my money. Only one advice: stay away from these guys, they only want to keep your money!

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Grand Reef Casino bonuses

Grand Reef Casino complaints

  • 59 of 112 resolved
  • 3 days avg response
  • 3 weeks avg complaint life
  • 4,002 USD avg amount

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