Ag Awards
Notifications
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Grand Reef Casino - Never got paid out my first withdrawal

UNRESOLVED
Posted on August 24, 2018.

Hello, everyone!
I played at Grand Reef Casino in April this year for the first time, got a bit lucky and wanted to withdraw 800 Euro. That was ending of April, one month later I got Email from support that they received my documents and my payment will be on my account soon. Since that time, they answered the phone for a while telling me it is been forwarded to they financial team and since middle of June, they do not pick a phone enymore, never got any of my Emails answered. Can you help me about this issue please? Thank you in advance!

AskGamblers
Posted on January 8, 2019.

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy