I have two withdrawals ($590 and $500) which were not paid and another balance to withdraw. Verification was completed and previous payments have been made to me from them. Withdrawal is from last year, and the live chat keep promising that its close and I should receive my money next week....but nothing received. I can now not find site online and wonder if they have shut down???
Complaint Info
my username at this casino is < username removed >
Grand Reef Casino Complaints
- 60 of 122 resolved
- 3 days avg response
- 3 weeks avg complaint life
- 3,774 USD avg amount
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Unresolved
Grand Reef Casino - Money not paid after many requests
$200
Unresolved
Grand Reef Casino - Money not paid after many requests
Okay so here goes, I started playing at this casino last year and everything was okay until I got to the point where I was able to withdraw money. I' ...
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Resolved
Grand Reef Casino - Requested payouts three months ago, still not processed
$700
Resolved
Grand Reef Casino - Requested payouts three months ago, still not processed
I have typed a lot of emails to all Grand reef contacts ie: support, cashier, VIP and manager the last 2 months with no replies and only about 20% out ...
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Unresolved
Grand Reef Casino - Not paying
$6,000
Unresolved
Grand Reef Casino - Not paying
Grand Reef Casino owes me $6000 I have been waiting 33 business days, I withdrew $2500 and still have $3500 in my account waiting to be withdrawn. I ...
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Unresolved
Grand Reef Casino - Cannot withdraw my money
$900
Unresolved
Grand Reef Casino - Cannot withdraw my money
I have been trying for over a week to get my withdrawal from here. I have been a long term client but haven't used them for some time. I am trying to ...
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