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Casino Plex


Casino Plex is a modern online casino, which operate under the management of E-Play24 network, and come with an easy on the eye design and a wide range of popular games. Established in 2003, the casino is fully powered by Playtech software provider, and comes in both download and instant play version. This online casino’s splendid offer of over 200 casino games includes a fine selection of top-notch titles. The casino acquired their licenses from the UK Gambling Commission, Malta Gaming Authority and the Autonomous Administration of the State Monopolies (AAMS). 

Restricted Countries and Territories 

Opening an account at Casino Plex is not possible for players coming from certain countries including but not limited to USA, Puerto Rico, Guam, Hong Kong, Cyprus, Turkey, France, Portugal and others. For more details on restricted countries and territories, please check the casino details.   

Virtual Games

Within a wide array of promotions and bonuses, Casino Plex offers a 100% welcome bonus plus $€500 on top of player’s first deposit. It doesn’t end here, because the casino gives a 150% bonus and up to $€750 on top player’s second deposit. Among their extraordinary games players may find titles such as Justice League slotRobo Cop slot and Atlantis Queen slot. Games differ in themes and payline options.

Casino Plex features a carefully chosen selection of table games with goodies like Blackjack Surrender, Tequila Poker, Baccarat, Casino Hold’em, Paigow, Craps, Pontoon and others.

For players who prefer playing poker video tables, Casino Plex has prepared a fabulous offer of various games. The offer includes treats like Jacks or Better, Aces & Faces, All American, 10’s or Better, Deuces Wild, and other interesting table games. Players who head over to Casino Plex will have an opportunity to enjoy playing games that have state-of-the-art animations and spectacular designs.

As an additional delicacy for players, Casino Plex has a category of scratch cards, where players can choose from games like Rocky Scratch, Love Match Scratch and other titles.

Finally, the casino’s wide offer includes amusing arcade games such as Paper Rock, Final Score, Frankie Fantastic 7, Genie Shilo, Pop Bingo and others.

Live Games

Live gambling option is a must at Casino Plex and it comes with several live games such as Roulette, Texas Hold’em and Baccarat. Smooth webcam technology allows players at Casino Plex to enjoy playing live games all day long. 

Mobile Gaming

Plex's offer can be also played on various mobile devices and allows players to play anytime, anywhere using a vast range of smartphones and gadgets. 


Plex's Customer Support is available for players from Monday to Sunday between 09:00 and 00:00. Number one option is live chat, and to enable it a player needs to fill in the contact form. They also have a telephone number, available every day from 09:00AM to 12:00AM (CET) as well as support mail. Additionally, players may even use an option of sending a fax to the casino.

Security and Fairness

Casino Plex uses a variety of security technologies to help protect players personal information and sensitive data. All information is encrypted with an advanced 128-bit SSL encryption technology. On top of that, Casino Plex uses an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.


  • Full range of Playtech slots, table games, and video poker
  • Casino available in both download and instant-play mode
  • Live Dealer Games
  • Support through live chat, email, and international phone
  • Protected with SSL encryption and firewall technology


  • Instant play casino has a limited game selection
  • Customer Support team is available from 9:00 am to 12:00 am CET


Casino Plex Reviews by Players


Write a review
DD525 1 review
United Kingdom
A Playtech casino but a culture of abusive delays and messing customers about....
Avoid……..(if the situation changes I will update)

There are an incredible 33 complaints on the AskGamblers website which is a record in itself. However, what is crucial is that ALL of them are for serious delays in paying out winnings to customers.

Hence, this cannot a coincidence but rather appears a deliberate policy to withhold winnings from customers while gladly accepting their losses.

It is not the best site in the world but even if it were, the fact that the casino does not want to pay your winnings is reason enough to play elsewhere.

When you look at the complaints, the last one appeared to be in the summer this year and so I thought it was safe to play – foolish!

Anyway, they have promised they will pay imminently and i said if I didn't receive my winnings by Monday morning (Christmas day) i would put a formal complaint onto the Askgamblers website.

They have a standard 72 hours time limit forprocessing payments and they have already gone a further 72 hours beyond their maximum time limit for payouts – meaning 144 hours so far….

I will probably end up being the number 34th complaint due to deliberate withholding of winnings and have been provided the same BS excuse they give to every customer whose transaction they delay – it’s due to “technical” problems.

Needless to say these “technical” problems never delay them when taking money immediately from customers accounts!

Anyway, I haven't even received my imminent email to tell me the withdrawal has been processed so I don't believe they have any commitment to pay up.....UK Gambling Commission here I come....
Hello DD525,

Thank you for investing the time and writing your review.

We have looked into your case and would like to confirm there was indeed a delay with processing of your withdrawal caused by technical issues of payment gateway.

We understand how frustrating it can be for the customers to wait for their winnings and would like to assure you that are doing everything possible not to have similar situations in the future.

Kind regards,
Afi4wins 1386 reviews

Casino Plex has been around for many years and I had signed up at this casino many years ago too, but cannot remember when that was. Back in those days, Playtech casinos were my favourite venues to play, having signed up at every available casino that allowed me to register. Lots of them, but many have since closed down, leaving only a very few casinos left that I can play at now. Casino Plex is one of them.

There's nothing special about this casino, sorry to say, and my VIP level has been stagnant since I left it dormant for many years. Then last year, in 2016, I began receiving nice $20 no-deposit bonus chips from Casino Plex, tempting me to start playing at the casino again, after such a very long break. And of course, who could or would refuse such nice no-deposits chips, right? Yeah! That got me playing at the casino again. To my surprise, those free $20 chips kept coming at about every alternate week or so, and that kept me playing too. After taking up several of those free chips, I suddenly felt so obligated, that I made a deposit, took a deposit bonus, and played again. SInce then, I have made a few more deposits, took more deposit bonuses, but have yet to make a win. SIgh!

Ah well, you can't win all the time, and you can't lose all the time either. As long as there are nice bonuses for me at Casino Plex, I'll take them up and keep on playing. One of these days, that win would surely come my way! Hahaha.

Thank you for your feedback!

If you send us your username to we will provide you more details regarding your VIP status and when your VIP level is going to be upgraded.

Best regards,
johnyates417 5 reviews
United Kingdom
Can't think of anything that I like really, terrible.
Everything, I made deposits with a total of £500 and always played the Jackpot games and notices they was not working so after a month of putting up with it I went on to chat and asked why the jackpot games was not working for a month now and was told they was some technical issues. So I nicely asked why they did not send a courtesy email to there customers and was not answered. Was told to email in to an account manager and was refused a manager on chat, so I emailed in and got a very rude reply saying I was told on chat there was issues and did not ask answer my question which was why did you not warn your customers before they deposited there was a problem. 10 emails down the line still not found out why and with a result of my account being closed down and I have copy of chats not answering the questions they was rude unhelpful and insulting. In one reply they said I was just mad I did not win so having ago at the casino, I am member of many casino's and lost thousands this is not true what they said.

Thank you for submitting your feedback even though negative.

We have looked through your account and noticed that you have been answered several times by our Customer Support representatives in nice and polite manner. No one was either rude or insulting towards you.

We are deeply sorry for any inconvenience the absence of jackpot games might have caused and we are also sorry you contacted us only after month of playing and not straight away for further details regarding these games.

Please, note, that we also have all the records of chats and e-mails where you were insulting out Staff and threatening with official complaint and chargeback. As it has been passed to you via e-mail already, we will be willing to provide all the information to any legitimate third party for control purposes.

Following your request, your account has been closed. This decision is final and irrevocable.

Best regards,
babapapa111 1 review
United Kingdom
This casino does not treat players fairly. I joined recently making four deposits in total amounting to £300. I started playing slots and lost and started playing live roulette towards the end of my second deposit. I noticed on my third and fourth deposit they applied a bonus without me requesting it. I managed to build up a balance of £550. I noticed that although I did not want a bonus, it had been applied without my authority, but the outstanding wagering requirement had not been reduced. I start playing slots and after a considerable period fulfilled the wagering requirements and requested a withdrawal of £450. The following day I received an e-mail saying their security department had deemed I had abused the bonus policy as I had swapped from playing table games to slots even though I had met their wagering criteria.

They would only have allowed me to withdraw if I had fulfilled the wagering requirements on roulette, table games count at 5% towards wagering requirements. My fourth deposit was £100 and they applied a £50 bonus without my authority. Therefore thw wagering requirements to withdraw were £50,000!!! and the maximum bet they allow is £5. Playing live roulette at 1 spin per minute this would have taken 7 days of continuous play before I would be eligible to make a withdrawal. Whilst I appreciate there are wagering requirements to fulfill on bonuses theirs is impossible to meet. They refuse to pay out my winnings and I have referred this to UK Gambling Commission who will look at unreasonable/unfair terms and conditions. I would advise anyone to steer clear from these sharks.
tyrboklm 1 review
Be careful with by this casino. Register and a week later regretted that I have played in this casino.

Withdrawal lasted for 41 days. Whenever I contacting support received one response: -
"Thank you for contacting us.
I've sent a reminder to the relevant department in order for them to look into this case. We had a delay due to an update to our cashier system. They will do their best to pay you as soon as possible."

I find this is inadmissible. Delay Withdrawal players to (Despite their own terms and conditions.) - this is the worst thing that can happen in a casino. Beware of such people
raverbabe 559 reviews
United Kingdom
With so many super high quality Playtech casino's available to me as a UK player, it takes a lot for me to be tempted into joining a new one these days. Unsurprisingly then I'm yet another member here who joined Casino Plex primarily for their bonus offers, but being from the UK my bonus wasn't nearly as attractive as that offered to the rest of the world - 100% up to £100 for first deposit rather than the 150% up to 750 offered as an Askgamblers exclusive on this page. Still, I musn't grumble - something is better than nothing after all.... Or is it? Hard to believe, but I missed a couple of crucial items in the terms and conditions that have really put me off this casino overall.

I'd already decided I was only going to take the first deposit bonus if I managed to convert the funds into withdrawable cash because of the term that states you can't have the second stage welcome bonus if you have requested a withdrawal - that seems pretty tight to me, but worse still I hadn't noticed that despite the 50x wagering requirement the bonus funds are actually non-redeemable anyway... yup, you wager the whole lot fifty times, risking your own money in order to do so, and they still take the bonus money off you when you actually request your withdrawal anyway. And then you have to wait up to a week for your money to an e-wallet, three days of which it is sitting in a pending reversible state... oh dear!

I probably should have taken the hint - the website is laughably basic compared to sites such as the aforementioned big Playtech's such as Paddy Power and Corals, there were even server errors in the pages footer which is still showing as of today 11/09/16 (to the left of the license details). I'm really struggling to come up with any positives about my experience playing at Casino Plex, I'd recommend exercising a lot of caution if you choose to play here and absolutely tell them you don't want that welcome bonus!
Hello Raverbabe,

Thank you for your feedback which is much appreciated.
We are really sorry you were not familiar with our bonus terms and conditions. However they are clearly displayed on our site. And also our Customer Service team is available for any additional clarification.

In order for us to provide you more detailed information about a possible delay which may have occurred with your withdrawal we would kindly ask you to send us your username in a private message. We will then be able to look into this matter properly and will get back to you as soon as possible.

Kind regards,
CasinoPlex Team
darkmanroman 23 reviews
United Kingdom
Online support is good, fast response. Nice graphic layouts, nothing more.
I had a self excluded casino Plex to 60 months. I wrote an email support if it is possible to reopen my account. Casino Plex opened my account with no problem (I tried to ask other casinos where I am self excluded for the reopening (answer can not be opened)).

Lose over £ 700 in one night, I asked via online support, a bonus. Within 3 seconds, the response does not have any bonus. Avoid this casino
Hi darkmanroman

I am sorry to read about your bad experience at our casino. Can you please send your username to, so that I can verify if all procedures was followed correctly or not.

Thank you in advance!


hajnrih 1376 reviews
Casino Plex is another Playtech casino which I joined just recently. I don’t know how I missed it before but when I took a look at their bonus offer I knew I had to make an account and try my luck here. This casino offers identical 500% match deposit bonuses for the first 2 deposits and an extra 50 no deposit bonus after you make the initial 2 deposits and take their welcome bonuses. The bonus has a 50 x bonus wager and is not cashable but the minimum deposit to take it is only 10 euros. I think this is a very descent offer by the casino so I was eager to play here.

I downloaded the software, made an account and logged into the casino. I wanted to make sure first that I was eligible for the bonuses so I contacted live chat support. The operator responded after a minute which is very fast for Playtech casinos and confirmed that I can use all of their bonuses. I made a 10 euros minimum deposit and I got 61.5 euros on my balance. The 1.5 euros were a 15% bonus for a Neteller deposit. I started playing Fantastic Four and managed to hit a few bonus rounds and got my balance up to 90 euros. After that I played Blade and got up to 340 euros balance. With 500 left to wager I managed to lose it all playing high 3 euro bets. I made a second deposit the next day took the bonus and tried to repeat my game play from the previous day. Again I had some good wins and played through most of the day but in the end my balance dropped to 0.

I was really disappointed because I couldn’t test the withdrawal process in the casino. From everything I saw here I can say that I was happy with my play here and will deposit again to try my luck.
zerooo 742 reviews
A few weeks ago I made deposit here, at Casino Plex. I saw they offer 500% match deposit bonus with minimum deposit of 10€ so I decided to claim it. I wanted to take some rest of NetEnt software games, so Playtech was good for me to made deposit at this place.

At their site I saw they offer instant play or you can download their software. I chose download version because for me this is easier way. At the beginning I tried live chat support, like at almost all casinos where I intend to do deposit. I asked them about this welcome bonus, support agent checked my account and said that the bonus will be credit automatically. Live chat support was good and friendly.

Because the bonus value was high, I decided to made a small deposit of 10€. Later I received 60€ on my account and I had nothing bad to say about this bonus. I started to play my favorite Playtech game Incredible Hulk with 25 paylines. The game was not in the mood, my balance was dropping so i decided to change the game. I tried Mr. Cashback, Fantastic Four, Incredible Hulk with 50 paylines but all of these pay very poor. I had on my balance 20€ so I decided to spent it on first game I played- Incredible Hulk with 25 paylines. I raised my bet to 0,5€ per spin and when I almost lost all the money I received smash bonus and won on it around 50€. So I was back in action, I played same game at same bet, but in the end I lost all the money.

Yesterday I tried to claim 50€ no deposit bonus, I asked live chat support about it, and they said I can claim it after I claimed 2nd deposit bonus. Well the second deposit bonus is the same as first, so I think I will make deposit here again in the future.
Kiwiguy 33 reviews
New Zealand
Well absolutely applaud with the RTP from this casino. Saw the 1st and 2nd deposit bonuses were 500% so thought that was me! Get some fun for a smaller deposit or so I thought.

So did a $30 deposit with 500% bonus of $150 = $180. Played Wu Long at $1 to $2.50 per spin. After 273 spins my balance was at 0. Looking back at the Game History session of 18 minutes I had my biggest win of $12 once a $8 win x2 and the rest barely covered my bet. No freespins or anything resembling any promise. Very bad to say the least!!!!

Ok so I thought maybe I just had a very, very bad run (yeah right!). I deposited again 4 days later. My 2 deposit bonus of 500%. Deposited $22 this time + 500% = $132 balance.

Always liked the mixed freespins you get from Fantastic 4 50 line so started here at $2 per spin. Well you guessed it! 67 spins later and $100 of my dep + bonus is gone. Game session i got 2 $8 wins and a few $1 and under wins...totally shocking!! So dropped my bet to $1 for my last $30 and got a lousy 41 spins at $1 for my last $32....totally disgusting!!

Well $50 NO DEPOSIT BONUS was a total suck job. 112 spins at $1 biggest win of $6.20 which is total crap. Absolutely no freespins or anything in a 24 minute session of $132 + $50.......These 2+NDB session are the worst slot sessions I have EVER had at any casino I have ever played at to date!!!!!!!!!

If these games were designed to payout at least 85%+ these 2 sessions would show that either the RTP is totally false OR there is another layer of coding implemented skewing these ratios WAY OUT OF WHACK!!!!!

These 2 Deposit Bonuses + $50NDB sessions are the worst slot sessions I have EVER had at any casino I have ever played at to date!!!!!!!!!
I often use the non deposit offers because they are gives a free chance to get a closer look to a casino and their working system and of course it is a free money making chance. That was the motive to check the Casino Plex. They are a Playtech casino with the latest Marvel Jackpot slots. I saw they gives 5 free credit when I opens an account from them affiliate. I had some bad experiences from the Playtech casino so I checked the terms and conditions. I was happy because I saw they have no maximum cash out from the no deposit bonuses which is really rare.

I opened my account in the instant play mode because the downloadable version don't started to download. Even I played and signed up with the browser I didn't have difficulties.When I logged in the pop up window said my 5 euro bonus were credited to my bonus balance. I asked the support which slot and game types are eligible for the wagering. The whole video slots counts toward fully the requirements so I can play on any of them.

When I play on Playtech casinos I always prefer the Marvel Jackpot games because even if you play on 20c you can get the massive jackpots. I have opened the Fantastic Four with 20c bet. I lost my no deposit bonus in five minutes. I decided to make a deposit because I wanted to play more. In the cashier I saw they have 10 euro minimum deposit limit. That was the amount what I deposited.

I hoped my deposit takes longer than the non deposit but I was wrong. I played on the Blade and the Elektra slots but I lost my deposit before I get any free rounds. Even the blade brings up my balance to 20 euro without the free spins I lost my money.
I love playing on Playtech casinos and Plex is on of my favorites Platech casino. I don't like to download all casinos on my computer and I always play in my browser and great thing with Plex is that instant play version is good as download version and if you play in your browser you won't miss anything good. When I created account here I receive no deposit bonus 20, I lost it fast but I saw that this casino is something special. After that I deposit another 20 and go in their section of Action games. That is great because not all casinos have this. Those are the games which you can't find usually on other casinos, they are different from standard casino games and they are fun. I played "Final Score". Great game where you pick two football teams from Europe, bet on their match and they generate result. I played that game a lot, most of times I lost all my money but one time I build up my balance from 25 to 250. It was crazy. I were betting only on small odds and I won 15 or 16 time in a row.

The best thing is that I didn't have any problems with cash-out. They demand from me picture of my ID, proof of address I send them and that was it... after one day they accept my document and one day after that I received my money. I was also betting on virtual horse and playing penalty shots but without success. So I love this casino because this games which are very very fun and different from another casino games who became a little boring.

Customer support is here for you 24/7 and they are very very helpful, they helped me with my first no deposit bonus and later with document when I was withdraw my money, I was boring I was on chat with them all time because I was worry about withdraw process but all went great and I can tell you that this is one great great casino.
Playtech powered casinos are good in my opinion because they have a decent payout rate and also good promotions! I saw this casino on AskGamblers, I decided to create my account because of the 100% welcome bonus that they are offering and because they have a minimum deposit of 10$!

I deposited 12$ via Skrill because this was the amount that I had in my e-wallet and I wanted to have some fun playing slots. I received another 12$ bonus but with a little bit high wagering requirements of 50 x bonus amount. I started with Gladiator slot and that’s because I love this slot, I like very much the free spins feature, you have the chance to win nice money if you manage to catch a good multiplier and also the extra wild symbol.

Most of people are playing this slot because of the progressive jackpot but I am not aiming to hit it because I know that is almost impossible! I managed to catch the free spins and I called my brother to help me to choose the number of free spins and the multiplier! He is very lucky and chose 10 free spins with 3 x multiplier and also Caesar as extra wild symbol! The 10 free spins paid me 26$ and that’s because I managed to catch Caesar a couple of times and I was awarded with extra free spins! I was surprised because I managed to complete the wagering requirements and I made a 25$ profit.

Even if they have only Playtech games, I had fun playing here and I will give 9 for the good games! The payout rate was good in my opinion so I think that deserves an 8! For the payment methods I will give a 9 because they have a lot of options available!
Although I managed to complete the wagering requirements, I will give only 6 for the welcome bonus because of the 50 x wagering requirements!
Casino plex is one of my favourites playtech casinos. Lately I often play on casinos powered by playtech. It is mainly because no deposit bonuses. And Plex offered 10 euro no deposit about month ago (I don't know is that offer still aviliable). I took no deposit bonus and start playing. First I noticed that you can easy find every game that you want to play. You have line on which they are sorted by category and you can't miss your game and if you have any questions just ask them on live chat and they will resolve any problem for you. (I had a little problem when I deposited first time with my bonus on first deposit but this is not important because they resolve that quick)

As always I firs look in action games because they are most exciting for me. I played final score, football shoots and have a great time. Their game have great graphics and they are so easy to use. After that I try their table games. That is nothing special they offer standard games like blackjack, roulette and nothing new. All usual and boring. But on their luck they offer a lot of other games, slots, video poker and everyone van find something.I didn't make any money from no deposit bonus and later I deposited few times by skrill (and they offer a lot of other deposit options ) but never won anything. But that is bad luck and I still think that Plex casino is one of the best playtech casino.
Only think that I don't like on thic casino is way to log in. I don't know what is deal with their username, a bunch of numbers and letters which you can't remmember. So you must to remmember your login details on your computer. But maybe I am wrong and there is a different way to log in and if someone know please tell me becouse this is so annoying
blondie 1094 reviews
Hello, askgamblers! This will be my review for Casino Plex. I joined it only earlier this month and the reason for that was because it's powered by my favorite gaming platform- Playtech.

The sign up was pretty fast without any problems, and after that I made a 20€ deposit via ewallet. Money was in my players account immediately, in about 2 minutes, and then I started to play Iron man 2. I haven't played it for 2 weeks and I kinda missed it. So I played with small bets of 0.25€ per spin but it wasn't successful for me at all, so when I had lost there about 10€, I decided to move on to table games.

I risked and decided to play casino holdem (I say risk because 15€ isn't big balance for this game) but I was pretty lucky, because I got to play it for about half an hour and 1€ bets got me up to 50€ balance. With that I went to blackjack table and played a few hands with 2€ bets, but they all got busted, so with about 40€ I went back to slots, this time to another of my favorites- Spiderman.

I played it for about 20 minutes and then I hit 3 spiderman symbols, which led me to a bonus game- Rivaling game (I don't know why, but I always get this bonus game!) This time the 10 free spins, which got freezed at some point, gave me 9.70€ win. I continued to play it for few more minutes, and when my balance hit 65€, I decided to withdraw.

Fortunately, I didn't have any problems with the withdrawal and it was in my ewallet within less than 4 days.

Overall, I had a nice time at Plex casino and since no problems appeared, including the cash out, I would recommend it to other players. I liked the look of the page and the instant play worked fine.
Casino Plex is run by Playtech software. In the time I joined this casino they had a no deposit bonus offer for new players. It was about 2 years ago but I still remember everything pretty good. After I entered the bonus code in the appropriate place I got a 50 euros no deposit bonus from the casino. I found the code for this bonus on a gambling site. The WR were 50 x bonus and the max cashout was 300 euros.

This was one of my first experiences with Playtech slot games and I was really amazed. All of the games were interesting with very good graphic. Off course I was most amazed by the big wins. Every once ina while I would have some big win playing a few of their latest slot games. I managed to meet the wager requirements and after a few days I got the money on my e wallet. What is especially interesting to me about this casino is that their site beside the few world languages is translated on the Yugoslav languages as well: Serbian, Bosnian and Croatian. You also have e mail support on these languages. I really like that the casino really invested a lot of work to make a good support for their customers. You can see that also because they have Skype support on a few languages. Beside English you have support on Russian, Hungarian and Italian. They also have live chat which is also fast and friendly. One of the most important things for me in a casino is good live chat support. One of the worst things that can happen to you in a casino is wait for a long time for an answer. The bonus offer is pretty good for regular players. There are a few bonuses that repeat every week. Unfortunately the WR requirements are very high 50 x bonus + deposit. If the WR would be smaller I would play here more often.

Overall: A completely solid and safe casino.
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