Solved Casino Complaints - Page 373

RooBet Casino - My Account locked

Hi my account is locked and I can't access it. I can't find customer service and need help. Also I had trouble withdrawing some of the money. The ...

Bovada Casino - Bovada verification problem

I had an old phone number on bovada that I no longer have access to. I tried to withdraw money but I couldn't due to my old number being on the ...

WildCoins Casino - Return delay

Hello. I discovered this casino a month ago. I created an account, I was given a no deposit bonus. I won it back and made a deposit, played a little ...

KatsuBet Casino - Cashout not processed after a day

I lost Dec 23 2023 1'100.00. I then won at least 450 and withdrew with bank transfer. Still now, 22 hours later, the withdrawal is recallable!What is ...

Excitewin Casino - Account closure not respected by the casino

On the 29th of November 2021, I requested a self-exclusion via email to Excitewin. On the same day, I received an email from the customer service ...

Club Riches Casino - Delay in withdrawal too much even after verification is completed

My account is verified even thought my withdrawal is pending from 12/12/2022.Today is 19/12/2022.I contact customer care several time they always say ...

Casinia Casino - Payments pending but casino does not answer

I registered this casino on 2.12.2022. I won pretty nice amount and have been trying to withdraw them. My first withdrawal was accepted instantly, but ...

VulkanVegas Casino - Refuses to accept my documents and will not help me

I played on Vulkan Vegas on 17/11/2022 - 5 weeks ago. Since then I have been trying to get my 2016,8 euros winnings but they are making it impossible ...

BlueChip Casino - Self exclusion request ignored

This is my second complaint, the site does not answer my e-mail...it is been 2 weeks, and keeps dragging it.They finally answers one e-mail after I ...

Swift Casino - No communication again

First they didn’t communicate until I reported them here, then they did and now they aren’t again. They called me about a bonus offer, I deposited ...

Planet 7 Casino - Account closed without explanation and winnings not paid

Hi,My casino account is closed and they are saying it is closed and cannot be reopened but I have winnings of 20000$ in the casino account and they ...

Planet 7 Casino - Payout Requests Delayed for up to 1 Year

I have 11 pending withdrawals dating back as far as 11/29/2021 for a total of 19,313.41. I have reached out to customer service through their chat at ...

Slotella Casino - No money and no contact

As you can see attached I've made a withdrawal request 221212 of 980 euro.I try to get in contact with them with no success. I have written to the ...

Goodman Casino - Deposit not processed after 10 days

I got an email for an Ask Gamblers Christmas stocking and deposited the money via bank wire transfer, but it has not been reflected after 10 days.I ...

PlayOJO Casino - Withdraw time

I made a withdrawal 4 days ago for £90, and I still have more money I would wish to withdraw…This first withdrawal still isn't in my bank account.I ...

Black Diamond Casino - Account blocked withdraw money not given

I have made a account in Black diamond casino and deposited also but they blocked my account. I had $113 in account, when I tried to withdraw that ...

JungliWIN Casino - Withdrawal is not credited for 1 week

Hi Askgamblers I was withdrawn my 1000rs money on Dec 14 but still it is not get credited yet. They are saying we will check with payment provider ...

Freshbet Casino - Stopped replying and withdrawal function disabled, 9 days now

Hello!I opened an account with Freshbet on the 11th of November. Made a deposit of €195, placed a bet and lost. Made another deposit of €195 and ...

PlayOJO Casino - Not receiving my winnings within the promised time frame

By writing this I’m hoping in getting a clearer picture on why my ‘player pending’ withdraw request is yet to be processed after 48 hours which ...

PokerStars Casino - Frozen accounts and will not reply back

I was playing normally and deposited with PokerStars and I got a message saying my account is frozen I can’t log in. Got an email to send documents ...

Tournaverse Casino - 9 days of waiting for my withdraw after the casino has already sent the money as they claim

I signed an account here, won 1500, took me two weeks to fully verify my account , and two or three times I had to drive to the bank to bring them ...

VulkanVegas Casino - Declined payment But not real reason

Greetings, This is not even complain but you can take it as complain if you want. The thing is my withdrawal was declined and when i asked why, answer ...

Locowin Casino - Pending withdrawal for 30 euros

Hello,I got a Cash-drop from Locowin 16:th December and played for a while and decided to cash out cause the smallest withdrawal was 30€. And I have ...

Betmaster Casino - Rejecting payment and asking for unnecessary documents

Dear team,I want to raise an Issue against this casino. I have deposited INR Rs.6000 through my MuchBetter wallet and managed to accumulate INR 18,000 ...

Lunar Slots Casino - Delayed withdraw and no answer from finance team

Lunar slots wanted me to send a ton of documents and I did. Transfers via bitcoin should be processed within 48 hours as I got told. Unfortunately ...

Snatch Casino - Not refunding money

I have deposited to casino on 28.10.2022 40€ by ukpay.app (Mastercard debit). After deposit it "showed" all went through but no.. Deposit was ...

PlayOJO Casino - Account Access problems, no-one is helping

I was playing as normal on my account all of a sudden an error message appears saying I cannot play for real money and that I should contact support. ...

Ruby Slots Casino - Need Account Verified So I Can Withdraw

I have sent my items in for account verification multiple times now and have received nothing in return. None of the contacts work on the contact us ...