Solved Casino Complaints

Drift Casino - Refusing to close account

Hi. I signed up at the new Drift Casino and registred a new account with them Deposited 50 Euro and won around 800 Euro. 1. When i register they not ...

CrazyWinners Casino - Withdrawal ''paid'' two months ago never received

I have made an withdrawal(100€) more than two months ago, they told me that is has been paid two moths ago(20 of july). I have never seen those ...

Cyber Club Casino - Verification issues

I won in Cyber Club Casino and JackpotLuck (the same company White HAT) ok 4000e Casino verify my ID card, and does not want to accept any document ...

Mr Mega Casino - Payment way overdue

I've still not received my $200 withdrawal since 25/08/2016. I received a cheque on 21/09/2016, deposited it on the 22nd of Sept 2016 and it bounced ...

Betway Casino - Requested for withdrawal 1.5 months ago, still not paid

Requested for withdrawl of $300 from my casino account, still going back and forth with casino to get paid. No clear answer is provided on what is ...

PKR Casino - Verification and withdrawal delays

I have created an account at 07.09.2016, have made a deposit and won 5000$. They have asked documents for withdrawal which I have sent and account was ...

Winbig 21 Casino - Tired of waiting for my money

Hi again false promesses from wing, should have been paid the day before yesterday and yesterday and there is always something it is properly ...

Casino Cruise - Verification team not accepting valid photo ID

Hi, My name is amy and i opened an account with casino cruise a few weeks ago. Everything was great and i deposited a total amount of £270 i ended ...

Chanz Casino - Misleading Loss Limits

Hello, I have played at Chanz Casino a few weeks ago and it's a very good looking casino. I lost a couple of hundred euro's before I won a fair ...

Yukon Gold Casino - Delayed withdrawal of 770 euro

Delayed withdrawal of 770 euro, waiting almost a week and no response from support! I have sent them 3 emails and I have not received an email back ...

Zodiac Casino - Casino not paying claiming duplicate accounts which they never prove

Hello I joined the above casino on Monday I deposited and was playing the slots when I won £500!i went to withdraw and successfully withdrew I ...

Captain Jack Casino - Refusal to pay withdrawals

I have used this Casino for years and have deposited thousands of dollars. I have had withdrawals in the past and know that they vary. I used to get ...

Sugar Casino - Wrongfully accusing me about double accounts and declined my winnings

They don't answer my questions and they accuse me of having double accounts in my household wich i do not. They are not showing me any proof of why ...

Parklane Casino - Unfairly holding money

I recently opened an account with Parklane Casino deposited a total of £1100, placed multiple casino bets over a 24 hour period and then requested to ...

Planet 7 Casino - Delayed free spins win payment

won $300.00 and requested withdrawal 8/31/16. approved 9/2/16, no wire transfer in bank yet. submitting complaint due to last withdrawal took two ...

Sugar Casino - Won 45000SEK and suddenly it appeared I breached their terms?!

I won today 45000SEK and after 60 min they removed my winnings telling me there are more then 1 ip registered with this account. I started my ...

FortuneJack Casino - Account hacked with no further details explained?!

I was in the middle of a session of blackjack when suddenly I get kicked off/booted off the site. I try re-logging several times with no luck. I ...

Casino X - Problems verifying my phone number

I made a withdraw request of 190 euro and the casino asked me verification documents. All good till I had to verify my mobile phone with a four digit ...

Ruby Slots Casino - Over a Month Delay

I submitted a withdrawal request on 8/11/2016 for $2,500 and it was approved and processed on 8/19/2016. I reached out to Live Chat a few times and ...

Gala Casino - Account closure and withholding funds

I opened and account on 16.09.16 and deposited £200. I ended up with a balance of £600 after winnings so I withdrew £500. I also sent the relevant ...

Planet 7 Casino - Delayed Payment to Add to Other User Complaints

I too am having the same issues as others. My withdrawal for $2,500 was approved on 8/20 and my rep stated I would have a tracking number within 7 to ...

Chance Hill Casino - Withdrawal Refused & Funds Confiscated Without Valid Reason

Hi, I have recently had a withdrawal refused from Chance Hill Casino and they have confiscated my winnings. They have claimed 'bonus abuse' for a * ...

Bovada Casino - Delayed Payment

On March 20th 2016 a visa fast funds withdrawl in the amount of 2800 was approved and said to be deposited within 8-10 business days. It has been 60+ ...

Dunder Casino - Stalling deposit refund

Dear Sir, over 2 week ago i registered with this casino , then i deposit money here with my skrill account, but too bad i cant opened this game ...