5 months ago
Hello! I deposited funds with the Dafabet bookmaker and placed two bets, one pre-match and the other live. The bets were on table tennis, the TT Elite league. The Dafa bookmaker refunded my bets, even though they won! The support service does not explain the reason to me and simply replies that it is the management's decision. I am baffled, as I have not violated any rules. I ask for your help to resolve this.
Disputed Casino
Dafabet Casino
Reason
Wrong calculations
AskGamblers
5 months ago
• Support Team
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
5 months ago
I confirm that the funds have been credited to my account. Thanks to the askgamblers team for their assistance!
Dafabet Casino
5 months ago
• Representative
Dear valued customer,
Your account has now been verified and we will proceed with your withdrawal.
We still encourage you to contact our Customer Support department about these issues.
Thanks,
Dafabet
Your account has now been verified and we will proceed with your withdrawal.
We still encourage you to contact our Customer Support department about these issues.
Thanks,
Dafabet
5 months ago
Dear AskGamblers and Dafabet team, I contacted Dafabet live chat, where they confirmed receipt of my documents (I've attached a screenshot of the conversation). I kindly ask you to review my request and approve the withdrawal.
Dafabet Casino Complaint Stats
Resolved
1275 / 1340
Avg. Amount
$1,049
Avg. Complaint Duration
8 days
Avg. Response Time
1 day
Screenshot