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73545 deducted from wallet


7 months ago

Hello Team,


Username : < username removed >

I made a deposit of 30,000 into my wallet placed bets and earned 1,04,892 and I made withdrawal to my bank account.


Id - 2807720283

Type of transaction: Manual adjustment

Amount : 73,545


I see that withdrawal got declined and 73,545 was gone from my wallet and I see only 31,347.

Why was money deducted when I placed bets and earned the money. That's not any bonus which you can just deduct.

Note : it's not any bonus or free money I placed bets and earned money. (Attached bet screenshot for your reference)

Kindly recheck and add my 73545 into my wallet.

Tried contacting dafabet via emails cht with no response.

I hope askgamblers will look into the issue and get back my 73,545.

Thanks in advance

Disputed Casino Dafabet Casino

Discussion

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name
Dear Valued Customer,

Please be advised that in according to Rule 9 of our regulations, you're not allowed to have multiple accounts. This policy is implemented to ensure fair play and maintain the integrity of our platform.
We kindly ask that you review our rules and regulations (paragraph 9) for further clarification. This will provide you with a better understanding of our policies.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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